The absolute height of professionalism, honesty, and integrity! Jorge and Brian have been…read moreperforming routine maintenance on my unit for the last few years, after I initially called Chesapeake Heating & Air Conditioning because my 1-year-old unit was blowing warm air, and I thought it had already died or had a major Freon leak. Brian walked in, took a look at the unit and said he knew EXACTLY what the problem was five seconds later. He saw the float valve was popped up on the drainage tube (which I didn't even realize was something I needed to be on the lookout for ). He cleaned out the drainage tube and the rest of the unit for good measure, and I appreciated both the quick assessment, resolution, and education he gave me on maintenance during that visit. I signed up for their twice-yearly maintenance package that day, and I've been a happy subscriber ever since. Jorge has come to do the maintenance the last couple of times, and he is thorough and equally as knowledgeable as Brian. When he had a concern about the air flow coming out of one of the vents, he was quick to volunteer to crawl under the house to take a look at the duct work, and I really appreciated his honest assessment of it. The insulation is starting to fall down and wear out, but I was pleasantly surprised to hear that I could save up a few more years before the ductwork would probably actually need full replacing, and he gave me a ballpark figure based on the square footage and number of vents in my house, so I can plan accordingly. Much appreciated!! A company that employs people with such knowledge and integrity is a company that will have my business for decades to come. Their twice-yearly maintenance for heating and air conditioning is easily one of the best (and surprisingly affordable!) investments I make each year. Worth every penny!

I had the experience one hopes to have from an HVAC service company. Called Saturday afternoon and…read morethey arrived first thing Monday morning. I couldn't have asked for better treatment from Bailey (& Michael). They were courteous and kept me informed every step along the way. Bailey (& Michael) obviously knew what they were doing & finished in good time. They also gave me a fair price. I'm signing up for twice-yearly maintenance checks. Read the other reviews here. I agree with every one I read.

So far so good! I…read moreshopped around and had 5 companies come to my home and give me estimates. I needed two new HVAC units and I knew it wasn't going to be cheap. You'd think that having to blow (no pun intended) that much money these companies would be falling all over each other to get my business? Am I right or am I crazy? Anyhoo out of the 5, only two actually called me with estimates and explained the process...only two. Oh Hampton Roads c'mon you're better that that! Now remember, they all went to my home to see what needed to be done, but only 2 called me back with information. Anyway company #2 gave me a written estimate, and when I called with follow up questions they were less than helpful. Enter company #1 White Goods Services. Rusty (yep) called me and emailed me a lot of information, and even sweetened the pot a bit for me since I was on a tight time schedule. He was patient (I am stationed overseas and was flying home to oversee the install) with all my internet phone calls with more than likely dumb questions. But he wanted my business and explained it all in great detail to me. Even though at points during his phone calls my eyes did glaze over a bit, I mean explaining HVAC systems isn't exactly riveting like watching an Avengers movie...but I digress. Once at the home he came out with his crew (who by the way were the utmost professionals, going out of their way to make sure everything was perfect) and began the install. It took two days as this was a rather big job. Once it was done the house was cool, (pun intended) and all the new equipment was given a thorough inspection along with follow up visits to come. They taught us how to use the state of the art panels and climate controls, and bonus hey I can set the ac to freezing though an app on my cell phone just to mess with my tenants heads now..lol! They might think the house is haunted...But I wont. Out of all the companies Rusty and his team were not the least expensive, but they offered more bang for the buck in terms of service agreements and warranties. I have to say after dealing with this company I will always recommend them to anyone looking for honest HVAC repair or install. It was a quick turnaround and every bit of it went according to a plan Rusty laid out for me. No surprises, no added costs, I got exactly what I paid for. Really hope this reviews puts others on the right path to finding an honest HVAC company. I also hoping Rusty names his next horse after me, either way I am glad I called White Goods Services.

Tried these guys again, and after being treated extremely rudely by the owner over the phone I've…read moredecided I'm done with this business. He accused me of "taking up his time" when I actually canceled the appointment to spare them the extra time to come out! I just wanted to speak over the phone with the technician who was last in our house and ask him some questions directly, but I guess that was an unreasonable request! Unreal. It seems every time they come for some kind of maintenance something goes wrong with our system. The billing is very disorganized and we were over charged, which I had to discover by looking through bank statements. The billing was refunded, but that should never have happened in the first place. Time to move on. Unfortunate.

Applied Mechanical Resources is a 5 star company from start to finish. I am so impressed with AMR,…read morefrom Sandii, to Steve, to the professional technicians, everyone has been wonderful to work with. My AC unit of 24 years died. AMR was recommended. I called and Sandii said she would get Steve out as soon as possible. He showed up in a couple hours. He got it running, but we knew it was time for a new unit. Steve and his technicians installed a new HVAC system. They covered my carpet, cleaned and leveled the area for the heater, corrected some duct work, and much more. Very fast, very professional. Thank you all for a wonderful experience.

We have been customers of Applied Mechanical Resources (AMR) for several years. Here's why... I…read morecame home from work today (around 3:00pm on a Friday) and the temperature inside the house was close to 80 degrees. I called AMR and Ms. Deloris answered the phone. I explained the situation and she immediately contacted Steve to see if he could fit us in. He came to the house and had us back in working order in no time. He was professional and efficient. He had the part on hand so there wasn't any waiting. In addition, Steve was up front that one of the failed parts had been installed by AMR on a previous service call and he did not charge us for that particular replacement. Thank You!

Great experience with Pride tonight. Was out of town. Got a call from our house sitter that the AC…read morewas out, made a call to Pride and they dispatched someone within 30 minutes. Our champion was Kash, he called me on his way out there and kept me apprised the whole time. He solved the problem in a rainstorm, got the system up and running and was a true champ! Got to hand it to Kash, great service, kept us informed throughout!

Not gonna lie This…read morewas one of quickest and most pleasant home service calls I've ever had. My AC went down on Saturday. I called Pride Mechanical on Sunday and left a message on their non emergency voicemail. They called me first thing Monday morning, and we set up an appointment for a timeframe that worked with my fairly busy schedule for that day. Really convenient. Got a text saying they were on their way about 5 minutes after the 3 hour appointment window started. They were at my home in like 20 minutes after receiving the text. The inside of my house was kind of messy, but they didn't even need to come inside. They were able to go straight to my units and start their diagnostics less than 3 minutes after arriving at my home. Within about 15 minutes they had successfully figured out and fixed the problem. I could not have asked for a better experience. I was very grateful and impressed. The technicians were polite, friendly (and not aggressively friendly if you know what I mean), and did a great job discussing my HVAC system and answering my questions without getting overly technical or insulting my intelligence by being overly basic. As AC repair experiences go, this was the best I've ever had. The speed of service and professionalism was first class all the way.

HVAC Inspection was completed today…read more Justin Kein the Service Technician with Michael and Son was very thorough and knowledgeable. He took time to check all the wiring and cleaned the outside unit of all debris. I really appreciate that no suggestions were made for unwanted or unnecessary add-ons. Michael and Son is a great company that does excellent work!

I appreciate their business and they're kind and professional demeanor when spoken to, however…read moresince the first time I started dealing with them in November 2018, they still have proven to have a huge lack of communication in the office. On June 3, 2026, the technician advised I change the filter monthly and he would drop a pack of filters off that week. It took five phone calls and over two months to receive the filters. I just received them today on August 12, 2026. The tech who brought them was extremely polite and asked if my AC was still working properly, and offered to change the filter for me. The technicians are awesome, but the office reps need much work on their communication skills with customers and technicians.

This was the second HVAC installation at our home in less than three weeks…read more So dissatisfied were we with the first company, that we had the system pulled back out and we went almost a week without a system. Air Specialty Heating and Air, installed another system, yesterday. From the get go things were done in a more professional manner. Rather than jumping to and only offering the most expensive solution($16,000) --which clearly wasn't working-- our Sales Solution and Information Advisor T. Mulè addressed our issues and offered us three possible solutions. Upon further discussion and suggestions, we scaled back and went with the tried and true, 2-stage RUUD solution, an upgrade from our original system(Goodman). With the first new system(the one we had removed), a variable stage 3t York system, our upstairs became almost uninhabitable, with the temperature never coming down to the set point (73), and humidity above 50%. The system struggled to reach 73 degrees! (Our old downstairs system holds easily at 72 degrees and 36% humidity, and old upstairs was matching those numbers until it finally died...) Adding that the York ran continuously and while whisper quiet outside, ran like a jet engine overhead inside the home where, I really didn't want to hear it! It never stopped, it rarely hit 73 degrees and the humidity was always higher than comfort level. The first day of install, it took 8-hours to cool from 88 degrees inside down to 78 degrees, with humidity in the mid-50s to mid-60s! This new RUUD almost immediately hit the set point of 73 and the humidity dropped to 43%! (Less than 4-hours) And the installation process itself was far more professionally done. Upon going into the attic after the three installers left, I was amazed to find just how neatly the job had been completed.. The previous installers left a real mess behind. Loose screws on the floor holes in the sheathing, the overflow wasn't even over the pan. The three installers (Matt's team) with "Air Specialty," left the attic in beautiful condition. All of the mess was cleaned up. Everything was tied and in place. Access to the system is easy to reach. Moreover, they even left the manual in a hanging folder within reach of the system. Honestly, there was a night and day difference in the install process and the system solution match for the home. I would, without reservation, recommend Air Specialty Heating and Air for any HVAC needs!

We had a brand new HVAC system put in less than a year ago by Air Specialty. We added the Monthly…read moreservice charge that would cover any emergency calls due to the system not working. Our system stopped working on Christmas Eve. We called the 2 emergency numbers to have them come out. WE ARE STILL WAITING FOR A CALL BACK. Luckily we have a friend in the HVAC business and he was able to come over on a short notice to help. We have cancelled the monthly payment and will never use Air Specialty again. We are very disappointed, especially since the system was very expensive and not even a year old.

So I worked with Virginia Breeze through my home warranty company. Virginia Breeze was pretty…read moreamazing. My system was completely shot and they worked with my home warranty company over the holiday to get it replaced so best part is now I have heat they came and installed it. It took about a day and it works perfect really amazing work service. I can't speak higher for these guys

Very Disappointed with Virginia Breeze HVAC…read more Unfortunately, my experience with Virginia Breeze HVAC was extremely disappointing. Virginia Breeze came to my home on July 31 to repair my A/C. I paid an additional $200 to have the water pan and condensation line cleared. Unfortunately, my A/C system went down again on August 12, less than two weeks later. I contacted my home warranty company, and they placed a new service order with Virginia Breeze because the original service was less than 30 days prior. I personally texted the Virginia Breeze representative and attempted to call, but received no response. I waited until the following Monday, when my home warranty company contacted Virginia Breeze while I was on the phone. I was told that I was already scheduled for service. However, I explained that no one from Virginia Breeze had contacted me to schedule an appointment. I was willing to give them until Tuesday, but by Wednesday I still had not received a call, text, or any communication from Virginia Breeze. As a result, I suffered in a home that was over 90 degrees for almost two weeks. At that point, I was given the option to have another contractor come out. The new contractor inspected my system and identified a refrigerant leak. The contractor also told me that the water pan was full of water and was not draining, despite the fact that I had paid an additional $200 to have the pan and condensation line cleared. The representative had used my personal shop vac to perform that work. I wish I could receive a refund for the additional service charge I paid, since the new contractor found that the pan was still full and not draining. What was most disappointing to me was the lack of communication and urgency. Having no A/C during one of the hottest months of the year is not a minor inconvenience, especially when I had to endure temperatures above 90 degrees inside my home for nearly two weeks. I expected much more concern and follow-through from a company that had just serviced my system. I understand that HVAC issues can happen, but communication, customer service, and standing behind your work matter, especially when the system fails again within such a short period of time. Unfortunately, based on my experience, I would not recommend Virginia Breeze HVAC. I hope the company takes this feedback seriously and improves its communication, workmanship, and customer service for future customers.

Professional, polite, accommodating, and very patient. Tenant texted me late Friday and Ashby was…read moreable to fit me in the next day according to tenant's schedule. When he arrived, he had to wait for my tenant to come home. After diagnosing the issue, he texted me the issue, sent me a photo and provided a fair quote. I did not have my phone with me and responded 10 minutes later. He was waiting for my approval. I would have been annoyed, but Ashby remained polite and professional. This is my second time seeking Ashby's help, I am definitely using him again in the future. I highly recommend We Care Healing.

They are dishonest and treat you with disrespect! The owner acts inappropriately! Texting…read moreinappropriate things that don't relate to his business.They tried to fix our AC unit but left all it open and did not put it back together. Then we texted them and they ignored us. Told us we needed a part that didn't even exist for our unit. They actually texted us that they weren't experienced enough to help us. Why have a AC business when you dont know what you are doing? Then after many phone calls and texting, we were sent a message that was inappropriate and rude. They came to put it back together and they acted unprofessional and inappropriate! I don't recommend them. Do yourself a favor and go elsewhere!