My heat pump was installed a year ago and has been wonderful - quiet, efficient and less costly…read morethan my prior system. Today was its first annual maintenance visit. Jesse was terrific - he called to notify me of his arrival time, he was courteous, careful and thoughtful. He took a few moments to reassure my dog! Everything was well done. I have referred people to Priority One and will continue to do so.

I fell for their "membership club," paid into it monthly, and got absolutely no service in the last…read moreyear. Trying to get a refund of my money has been a battle for several months. They're very congenial over the phone, but putting action to their words is almost nonexistent. Avoid at all costs.

They came back today to fix one minor part. As promised, they added us when they were already in…read moreour neighborhood. They didn't charge for a service call, just charged us for the replacement part. We thought that was very kind and upstanding if them. Thanks guys for such great service!

Devin came out asap in this 100+ degree weather and took care of our HVAC problem at our rental…read more Great detail oriented inspection and analysis. Integrity Home Heating has been taking care of our various HVAC maintenances and we will continue to use and appreciate them. In our opinion, Devin is really good at his work.

Our Alpine‑installed Lennox HVAC system failed after only five years when the compressor motor…read moredied. Even though the part was fully covered under warranty, Alpine insisted we pay for the labor, $1,100 in refrigerant, and the $125 service fee. When I questioned the charges, they simply threw the warranty at me and pointed to the line saying refrigerant isn't covered -- as if that excused a failure that shouldn't have happened in the first place. Their original bill came to $1,750 for a problem that wasn't ours to begin with. Being charged for someone else's mistake just doesn't sit right with me. I asked multiple times for the service manager to call me so we could discuss the charges. He didn't call until two weeks after the repair was already completed. He claimed he had called several times, but after checking my call log, he had only called once -- and didn't leave a message. If you're looking for a company that stands behind their work and communicates honestly, you may want to look elsewhere.

Had alpine come give us a estimate on replacement of heat and air and was told that we were going…read moreto get our ducts cleaned for free. We'll after we had the system installed they said oh that's a 900.00 cleaning and sorry but we are not doing it! (After we had a 17,500 system installed) we won't be using alpine again! Don't like liars!

It has been 10 months since Barker Bros installed my new Goodman HVAC system. They have come by a…read morecouple times to instruct me on program changes. Through the summer and winter the system has been operating fantastic! Moving into our new (older) home, it has been great not worrying about the heating and cooling system. In the many things I have been doing to our home-putting in this HVAC system, this was the best decision .

In all honesty, Chris and crew deserve 10 stars! Honest,…read morelogical, smart, hard-working... 100% professionalism. Will be recommending this company to everyone we know and to everyone who asks.

Our furnace & heat pump were overdue for routine maintenance and a new filter. Chase Brothers'…read morereviews were good and the price was reasonable, so we gave them a try. Very happy we did! They're efficient, professional, effective, and super nice & friendly. They will be our go-to HVAC maintenance guys from now on, for sure. A reassuring tidbit: The two brothers who own the business do all the work themselves -- so they have a vested interest in doing top-notch work and keeping the customer happy. Highly recommended!

We highly recommend Chase Brothers Heating and Cooling. They are very honest, hardworking,…read moreknowledgeable, professional and they are very reasonably priced. Choose them and you will not be disappointed because they are outstanding at what they do!

We've had Marshall's rotate an existing furnace 90 degrees, do a full heating duct replacement, and…read moreinstall a heat pump on an old farmhouse we're renovating. (Two separate projects.) In both cases we were very satisfied with their quotes. They completed the jobs quickly and even offered to come back later to add ducting on a room that needed to be finished. We wanted to add heat to the second floor, which had no ducts going it. Their estimator helped walk us through our options, including ways we could add the ducting while keeping it hidden. The communication of their customer service team is friendly and helpful, and they were good about reminding us of upcoming work. Both projects required an electrician, who they contracted with and took care of. Their follow-up has been excellent. And most important, the heating system works as designed. We are very happy and would recommend Marshall's to anybody.

Marshalls has been our heater and A/C for maybe twenty or more years. installing a heat pump and…read moremaintenance of heater and A/C. In that time they replaced one heat pump and installed a second pump. The service department is the weak link in this company. Phone calls to make an appointment with the service department can go unanswered for hours. Leaving your phone number with a message to call back is futile. This problem has persisted for years and does not get better. Pointing out that problem doesn't change anything. Even to the service manager. The only bright spot of this department has been the technician Jeff Allen who has been great. He is an asset to this company. I can no longer recommend this company.

We had a really bad experience with Mtn. Meadow Homes. Our pellet stove problem was not properly…read morediagnosed which led us to spend more money than we needed to. The hourly service rate is also quite high. We were also pressured to buy a new stove at each home service visit, which we rightfully did not do. In the end, we had to call on another business to actually properly fix our stove and the difference in the price and quality of service was remarkable. We have huge regrets for engaging in any business with Mtn. Meadow Homes.

Heat pump keeps losing gas. It's been installed about a year ago, and it keeps running dry. I…read morereally don't like what's happening. Undependable cooling and leaks.leak was found , but never scheduled to be fixed. Still not scheduled or fixed..

McCalls installed a high efficiency furnace provided by the homes for good program in our home. We…read morefound water leaking from the corner of the attic access panel. Upon inspection, we could see water dripping down directly from one of the 2 pvc pipes going out the roof. They came back and we showed them pictures of the pipes in the attic where water was coming from. They went to the roof and didn't inspect the pipes in the attic as if they were purposely ignorant (listen to your customers folks..). 4 minutes later said the leak is fixed and left. Found water leaking at the same pipe but lowered near the furnace. I found one coupling fitting NOT even glued. Ok, honest mistake. I make them too. They came back the 2nd time and glued the fitting. Next morning, I discovered again a small pool of water on the garage floor. This time it was coming from the attic access panel, again.. I am reluctant to call this time and instead inspected and found another pvc elbow disconnected due to not anywhere near enough pvc glue. The ceiling is now water stained abd the drywall attic access is damaged from the water penetration. If you are the owner looking at this review, you may want to consider hiring employees who have better character and interest to preserve your business.

So many issues with their installation. We had them install a unit and have issues all the time…read morewith it. It is under warranty, and when something goes wrong, they are in no hurry to find the parts. We had to chase them down to get them to honor the warranty, and they were unconcerned about leaving us without heat for 6-7 weeks in January. Now we have a new issue come up and they said it's only with one of the heads. And, as long as the back unit stays off, we should be able to have A/C until the new part comes again (who knows how long that will be given last time it was over a month). Two hours after they left, unit stopped working again. Another season where JCO leaves us hanging without a working unit. Quality of new install, customer service, and diagnostics have all been unsatisfactory. Update: JCO diagnosed the issue during their visit as requiring a new PCB. I ran the self-correction for the wiring on the unit myself and the issue was rectified. So, the issue was related to them miswiring things at the last maintenance fix, and then misdiagnosing the issue at their latest visit. It's also convenient that their diagnosis would have required us to pay them for additional maintenance.

After our 20 year old heat pump failed, it was time for a replacement. After contacting 5 different…read morecompanies in the area, we decided to go with JCO for a Daikin model. They did a fantastic job, finished a few hours early and the install was professional, neat and tidy. (The install team was a real pleasure to work with as well!) What's interesting is when we purchased our home 5 years ago, we hired them to look over the existing old system. What was great is that they mentioned 3 or 4 things that needed to be repaired, but also said they were things I could do myself much cheaper. So, instead of me paying a few thousand dollars for simple repairs, I did it myself for a few hundred. So, not only did they help me squeeze 5 more years out of the old system at a minimal cost, they proved honest and ethical HVAC companies DO exist, which is the primary reason they got our business. Thanks Craig!

Jesse is fantastic! He is honest and fair. Prices are better than other companies and Jesse goes…read morethe extra mile. He is reliable and communicates with you quickly and regularly. I would highly recommend Jesse and will only be calling on him to help with anything I need for my heat pump from now on. Thanks Jesse! You're the best!!

Jesse has come out twice a year the last couple years to inspect my heat pump system and was very…read moreknowledgeable and easy to work with. Then this year I've been unable to reach him -- multiple calls and texts with no response. I did finally get a text back to a voicemail I left, but then he went silent again when I asked what his availability was. It's a shame, but it tells me he doesn't need my business and it's time to look elsewhere.