I had a bad day earlier this week. I had just completed a CostCo run to stock up on groceries,…read moreonly to come home to find my GE refrigerator dead. Alex was a lucky find. He came out quickly and diagnosed a key problem with the refrigerator; a blown main control board. Because my refrigerator is quite old, Alex didn't have the part on hand. Instead, he placed an expedited special order for it on the spot. He clearly explained that there also could be secondary problems, masked by the blown control board. We agreed though that it made sense and would save me money by replacing the control board first and then evaluating next steps. Luckily that was all that was needed to get my refrigerator back and up and running. Hurray! With the back of the refrigerator open, Alex took care to clean the condenser coils and other interior spaces to help keep it operating efficiently. My refrigerator now runs more quietly than I ever remember! While here, Alex also checked my Whirlpool clothes washing machine and cleaned out the accumulated gunk in the drain line that prevented it from draining properly and operating efficiently. Both my refrigerator and washer are old machines and now working like new. For both, Alex offered helpful, expert maintenance tips and advice, should I ever need to replace them. Overall, I found Alex to be punctual, fair in his pricing, clear in explaining the process and possible costs, polite, neat and personable. I highly recommend him.

I have a 10 year old LG 3-door refrigerator that was leaking water. I couldn't figure it out,…read morebecause, it's Not plumbed for the ice machine in the door. Turned out to be a "thermistor," a temperature sensor for the evaporator. Alex came out and found the drain was frozen so he steamed and melted the ice in the back of the freezer. We cleaned it up and put the food away and all is good.

They fixed our LG Gas Dryer which suddenly no longer could heat up the day after we submitted an…read moreinquiry to them via Yelp. All done in just ONE visit! Excellent punctual professional service with honesty and pride of workmanship. Friendly too. They always kept me informed as to when the repairman was going to arrive. They were true to their word. The part (igniter) was inexpensive at $46 or so, but labor these days is somewhat pricey, but what isn't? They were here for about an hour and they took extreme care in not damaging anything. They brought their own shoe covers too. They verified proper operation, gave the dryer an overall health evaluation and even helped us clear out a bit of the duct assembly too while everything was apart. Good job! I would recommend them!

Peter installed a GFCI outlet…read more Immediate response when I contacted them, and an immediate quote that was true to the actual cost. They would have come by the next day if I had been available. Highly recommend them; they will be my first call when I need an electrician again.

Triton Appliance Repair has been my go-to appliance diagnostic company since the early 2020s, and…read morerecently I've had to ask them for their expertise in diagnosing multiple appliances across the spectrum (dishwasher, microwave, washer/dryer). Each time, they have exceeded my expectations in terms of speed of response, thoroughness of evaluation and explanation for the problem, and provision of solutions (whether it be replacing the appliance or seeking repair). I cannot recommend them enough. Shoutout to Mario for being a great communicator over Yelp and responding to each of my requests for a job within 30 minutes despite it being after hours sometimes. He also did a great job relaying questions and answers to and from our technician. Thank you Triton Appliance Repair team!

After declining a quote that was twice the price as their competitors, I've received over a dozen…read moreadditional messages, texts and emails. I've attempted to unsubscribe, and their website shows an error which disallows me from doing so. Overall, overpriced and spammy. I wouldn't recommend asking for a quote unless you'd like endless follow ups without escape.

Super nice and worked fast, was not creepy in any way and was done within 2 hours both days.read more

Max was phenomenal, helping us diagnose a dishwasher's failed water inlet valve. When putting the…read moredishwashing back into place, he also fixed a substantial gap between the top of the dishwasher door and our countertop - fixing a prior botched job. He sent us the most detailed, professional notes on the follow-up repair, and will promptly return the next day with the part and fix. Thank you, Max!

Anthony came out and gave us a quote very promptly. He diagnosed the problem quickly, ordered the…read morepart and fixed with quick turnaround. He helped fix our Viking oven thermostat. Responsive, knowledgeable, and honest. Recommend!

I found Intech last night through Yelp. I clicked on their website and scheduled an appointment for…read moretoday. The tech texted me to alert me he was on his way. He came on time and eager to help. He jumped right into work. He spent a lot of time on the work (KitchenAid refrigerator repair). Thankfully, I didn't need to order new parts. I felt like the pricing was fair considering the amount of time he spent on the project. It was a messy one too! But he left my home cleaned up with a fridge back in working condition. Yay! Will call Intech for all appliance repairs moving forward.

Refreshing to find a service you can actually trust. I had an issue with my freezer and couldn't be…read morehappier with the service. The repairman was incredibly transparent -- he clearly explained what the problem was, which part was broken, and honestly evaluated whether it was even worth replacing. What stood out most was that he wasn't trying to upsell me or push for unnecessary return visits. He genuinely had my best interest in mind. Highly recommend!

I was looking to get my dishwasher repaired. Sergei replied to my request and was super honest…read moreabout not being able to find the part for me. I have searched for the part myself on the web and did not find any place that still carries it. I had follow questions and he continued to reply professionally and educating me at the same time. I hope I don't need repair soon but if I do, I will definitely reach out to Sergei. He gave me his valuable time to make sure I get the right work for my issue. Thank you Sergei for your time and honesty.

They are great came out within 48 business hours after my call and we honest and on time. Told me I…read moreneeded a new washer and said rhat he wouldnt charge me for the trip to half moon bay. Of course I still gave him cash for the time and expertise.

Pleasure to work and would hire again! Alex was very communicative and on-time. He successful…read morediagnosed the issue with my LG washer and quickly fixed it when the part arrived. Thanks A Plus!

I called Better Care Appliance to help me fix my Bosch dishwasher. Kamil came out the same day, and…read moredid a great job looking over the problem, explaining the issue to me, and explaining the fix. It actually ended up being a more complicated problem where multiple parts were broken, but Better Care followed up and kept working with me to debug and fix the various issues, even after the initial visit, including two follow-ups that they did not charge me for. The agent I worked with, Mary, was very responsive and kept me apprised and up to date on details of the repair and status of replacement parts. Highly recommend, I will use this company again if my appliances break.

Communication with Yael was easy and prompt. The technician Kamil was awesome, professional and…read morekind. He fixed our dishwasher quickly (pistachio shell in the drain pump). Thank you!

My refrigerator stopped cooling on a Sunday morning, so I reached out to several repair companies…read morethrough Yelp. 10X responded almost immediately, scheduled an appointment, and arrived right on time. The technicians quickly diagnosed the problem--it needed a new heating element and a full defrost. They were able to procure the required part, and within just a couple of hours, they completed the repair and defrosting. I really appreciated their prompt response, professionalism, and efficient service. It's never fun dealing with a refrigerator issue, but they made the entire process quick and hassle-free. Highly recommend!

We had a problem with our oven door not closing properly and called 10xRepair. The repairman came…read moreout and assessed the problem. We ended up paying $430.00 to have the parts replaced in December 2025. The problem reoccurred in mid June 2026. We immediately contacted them for warranty repair. They gave us a date and time when they could be out . They ended up not showing up during the time they said and when we called, told us they were running late and it would be another half hour or so. We had another committment so had to reschedule. Upon the second service date appointment the serviceman came out and determined one of the parts they had replaced failed. However, they said the part was not under warranty and we would have to pay for the same part again. We are very unhappy about this and will no longer use this company. They do not honor their work! The reason we are writing this review is to warn other consumers to beware of this company.

Top notch service. Speedy, responsive, and did a super job repairing our wine cabinet refrigeration…read moreunit.

Same day service gets someone in to check the same day. But the actual airmen scheduling is a mess…read more No clue if they can be dispatched at 10 AM. Waiting to see.