You are right; the review of 1 star was not a fair one. You responded quickly and the printing…read morematerial was good quality. Thank you for the delivery, which you offered because the order was completed later than anticipated. We received the order the afternoon before the event, but we were not able to use the men's shirts because the design was too big. We decided to use the women's tees for events. In our business, customer satisfaction is number one and we strive to make sure our customers are completely happy. I was not happy as a customer, therefore I reacted strongly. I now have to spend more money to purchase shirts with the correct design size, so I was upset. Since your response to the Yelp request was fast and you printed the shirts, I am adjusting my review to "3" because I was not satisfied with the customer service.

Very, VERY late post: I apologize for the late post but life…read moregot chaotically hectic so now I have some time to finally write this long overdue review. Background: We had ordered our football team shirts through a mutual friend of ours who had done previous shirts for us. However, this time due to an emergency the order fell through and we had only a few days (LITERALLY like 2 days) to get these shirts for the kids as it was our gift to them for making it to the championship. Desperately searching, Wave Custom Teez responded and accepted! Pros: 1. The shirts are of good quality. We wanted just plain black cotton shirts and they had it in all the sizes we needed 2. They were able to print out the design we wanted on the shirts easily and without any modifications to them 3. They were sooooo accommodating especially with our last minute request. The logo design/name on the back of our shirts were slightly big and a little further down than we would have liked but considering the extremely last minute order, this is no fault of the company's as I'm sure if I had more time they would have easily accommodated my request. Also the shirts are pretty pricey and the price stays the same no matter what size you're getting (cost of an xs = cost of a 3xl) but again as it was super last minute, I expected the cost to be double, even triple what I originally paid for through my vendor. Thank you to Wave Custom Tees for making our shirts! The players loved it alot!

If you're looking for DTF's done locally, Stephen & Mika at Elevate are YOUR GUYS!! I've been doing…read morebusiness with them for the past few months and I haven't been let down. You cannot beat the quality and turn around time! They have always been accommodating and upfront, whether they can take the job or not. They communicate well and really do their best to get things done! Reading the previous 1* review, it blows my mind about what was said about them being "unprofessional." They do things the right way and I know for a fact that, they go above and beyond what is asked of them. A 1-day turn around is insanely hard to find in this business, but they get it done and get it done WELL!! My recommendation is to find out for yourself and choose Elevate print

I don't know what happened, at first these guys saved the day, took the small work when no on their…read morebusiness wanted to take it, only charged $20, I gave them $100 as a thank you. Everything was good. I took my time to write them good reviews on yelp and google as a way of saying thank you and helping a business. 2nd time around, husband of the lady grabs the phone, doesn't let me speak, completely loses his temper when all I was doing is politely asking the lady whether they can fix the print or not in a timely manner before sun goes down. I told her many times that IF they couldn't, it was okay. If they are booked it's not their fault, I understand I DID NOT push them, I just called to follow up because I have a deadline I need to meet. I even said if they can't do it then just to tell me "NO", but I need to know because I have a deadline, but instead the guy loses it, yells at me in a threatening tone and tells me to "Come and pick my shit up" refusing service, not to mention, yesterday they told me they would squeeze me in yesterday night... Extremely unprofessional. Next time if you can't do the work, just nicely say "I'm sorry we would love to help you but we are completely booked" that's all you guys had to do. I will have no choice but to do the video without the outfit, and that's okay, I just wish you told me no from the beginning instead of screaming at me on the phone. AFTER POSTING THIS REVIEW, I RECEIVED A THREATENING VOICEMAIL FROM OWNER (I am documenting everything, I'm taking his threat VERY seriously, this is NOT okay, no customer ever deserves to go through this: (See Copy/Paste of the Voicemail that he left me Below) So, Gary, you have about one minute to remove that review, that bullshit review. You've been blowing our phone up for 2 days, right? unscheduled unscheduled. You wanted to get one star. I will have you in court. I will have you wrapped up in so much litigation, you won't even understand it. Okay? Do you understand what you're playing with? This is my business. This is my livelihood. I didn't know Uber driver anymore, buddy. Okay? I'm going to be calling Uber. And you know what else, buddy? You think you're viral? You have no idea who we are. We're hella viral. You wanna drive around on Oahu and enjoy your drives? Keep it up, buddy. Keep it up, right? I will let everybody know how you're entitled, right? How you show up and expect something that same day, right? Like you're the most important person in the room. Gary. You even put them at all. You're an Uber driver, buddy. Just be realistic. You have less than one minute to take it down or I'm calling my attorney. I'm clearly dead on that.

Thrilled with how my custom shirts turned out--huge thanks to Cedric for absolutely nailing it! The…read morefabric is incredibly soft, and the print quality is top-notch. Can't wait to collaborate on more designs with you all in the future!

Friendly, helpful, answers their phone which is rare these days for small businesses. Excellent…read morequality in production and customer service. Honest about wait time for work to be completed. Appreciated the communication. Support local small business. Highly recommend!

Patrick and team did graphics for my boat and they turned out no ka oi…read more Alas, they have no social media, so this is the best I can do to spread the word about their excellent work and service. Mahalo nui loa!

Patrick and Elvin, know what they are doing! Professional and friendly! They do many of the…read moreadvertising banners and decals you may see on streets, law enforcement vehicles and even do designing of show boards etc. They also make wonderful business cards. I love working with them! I suggest anyone to come here for their printing, designing, banner, and decal needs! Mahalo Patrick and Elvin! Looking forward to the next opportunity I have to work with you folks!

I want to thank Miles for all his help. My family decided 2 weeks before our family reunion that…read morethey wanted to make shirts. Soo, I came on here hoping to find a company that could print our shirts on short notice without breaking the bank. 808 create was the first company I saw and there was nothing but good reviews. I called and spoke to Miles. He was soo understanding and patient. The shirts came out great, the service was great. I highly recommend.

A big Mahalo to Miles for doing my tshirts. He did my order very fast and it was a job well done!…read more I would definitely recommend this company for anyone who needs tshirts done. He was very professional and was a joy to work with.

Aka is very helpful and takes pride in their work. Glad to support this local Hawai'i based…read morebusiness.

Awesome! They are a great printing service for my club t-shirts and school shirts. Quality work…read moreand great prices. They're design team is amazing- Conny is the best! I've been working with them for over 7 years now.

Great customer service, convenient and they add an extra touch to go above and beyond. The quality…read moreof their work is impeccable and the personal touches and knowledge in the field is great. I love how they use their expertise to help make recommendations, its so helpful!! I feel like people are not willing to make suggestions these days, even when they're experts in the area, its nice to work with a company that is confident in their work and knowledge, it attests to their expertise and adds value to the relationship, in my opinion. Pick was easy and I appreciate how accommodating they are! Good, reliable and straight old fashioned commitment to their service. Thank you Jay and the phenomenal team!!

A few months ago I had to design and order shirts for one of my business clubs at UH and the…read moreHonolulu Shirt Shop helped me throughout the entire process. I designed the image on my computer and brought it in and showed it to Jay Yamamoto (the owner) and he helped me throughout the entire process! Jay doesn't sugarcoat anything, he tells you everything straight out. He explained all the different costs, from the type and color of the shirt to the image printing. He even gave me contacts of other local shirt printing companies! Out of 10 different shirt printing companies, 5 couldn't print my design because it was too big, 1 couldn't print it because of the time I needed the shirts by, and that just left 4 other companies. Long story short...the Honolulu Shirt Shop was the cheapest and was able to print the shirts the fastest!

I would rate it a zero if I could. We put in a request with Jasmine who didn't respond for 6 weeks…read moredespite the fact that we got her exactly what she requested. Her incredible delay came after saying our original request was in her spam folder and that's why she didn't respond timely to start. Apparently, our small business doesn't matter one bit but I'm sure our clients and others who ask about Honolulu Sign Company will go elsewhere after hearing about our horrible experience.

I went in to get a sign for my business made and met with an older, thin , Japanese man who was…read morejust absolutely condescending and rude. I showed him the signs of the other vendors on my row and he opened with "the problem with this is going to be you have to get a permit. First off he was wrong as I already checked with the landlord and since the sign is in the back of the building on private property and cannot be seen from the street no city permit needed). After I told him that I wouldn't need a permit he said "you wanna bet". Screw that, I was already done with this clown. He continued to say more sarcastic and condescending things on my way out. DO NOT WASTE YOUR TIME GOING TO THIS BUSINESS. THIS GUY NEEDS TO RETIRE AND TAKE HIS GRUMPY SELF HOME.

Super friendly and professional ! Caleb helped us fine tune our idea and then make it a reality…read more Speedy service and he always went the extra mile to make sure we were kept in the loop and updated until our project was completed . Can't wait to do another project with them !

LITERALLY THE BEST!!!!…read more Everyone is so nice, friendly, & helpful here. Only one girl in the front was a little rude.. but maybe she just had a bad day. Holden is soooo helpful & patient. I had lots of emails going back and forth & placing multiple orders. The best customer experience ever. Shirts came out AMAZING. Explained the process & materials really well. Super helpful. So grateful & will continue to go back and recommend everyone!

Fast, friendly, and beautiful work!! They took my last-minute order with no problem at all, and…read moreI'm so thankful because the shirts were for my nonprofit event. The entire process was smooth, professional, and stress-free. Truly amazing people to do business with -- highly recommend!

It was a pleasant experience from the start working with Gabriel. I had some really awesome family…read moret-shirts printed for Christmas gifts this year. Quality of work, material & ease of service made printing shirts a painless experience.