You are right; the review of 1 star was not a fair one. You responded quickly and the printing…read morematerial was good quality. Thank you for the delivery, which you offered because the order was completed later than anticipated. We received the order the afternoon before the event, but we were not able to use the men's shirts because the design was too big. We decided to use the women's tees for events. In our business, customer satisfaction is number one and we strive to make sure our customers are completely happy. I was not happy as a customer, therefore I reacted strongly. I now have to spend more money to purchase shirts with the correct design size, so I was upset. Since your response to the Yelp request was fast and you printed the shirts, I am adjusting my review to "3" because I was not satisfied with the customer service.

Very, VERY late post: I apologize for the late post but life…read moregot chaotically hectic so now I have some time to finally write this long overdue review. Background: We had ordered our football team shirts through a mutual friend of ours who had done previous shirts for us. However, this time due to an emergency the order fell through and we had only a few days (LITERALLY like 2 days) to get these shirts for the kids as it was our gift to them for making it to the championship. Desperately searching, Wave Custom Teez responded and accepted! Pros: 1. The shirts are of good quality. We wanted just plain black cotton shirts and they had it in all the sizes we needed 2. They were able to print out the design we wanted on the shirts easily and without any modifications to them 3. They were sooooo accommodating especially with our last minute request. The logo design/name on the back of our shirts were slightly big and a little further down than we would have liked but considering the extremely last minute order, this is no fault of the company's as I'm sure if I had more time they would have easily accommodated my request. Also the shirts are pretty pricey and the price stays the same no matter what size you're getting (cost of an xs = cost of a 3xl) but again as it was super last minute, I expected the cost to be double, even triple what I originally paid for through my vendor. Thank you to Wave Custom Tees for making our shirts! The players loved it alot!

If you're looking for DTF's done locally, Stephen & Mika at Elevate are YOUR GUYS!! I've been doing…read morebusiness with them for the past few months and I haven't been let down. You cannot beat the quality and turn around time! They have always been accommodating and upfront, whether they can take the job or not. They communicate well and really do their best to get things done! Reading the previous 1* review, it blows my mind about what was said about them being "unprofessional." They do things the right way and I know for a fact that, they go above and beyond what is asked of them. A 1-day turn around is insanely hard to find in this business, but they get it done and get it done WELL!! My recommendation is to find out for yourself and choose Elevate print

Elevate and Steven made our shirts for my daughter's Mililani High School club. I wanted my…read moredaughter to lead this project to help her with adulting. Steven was very easy to work with and she was pleased with the price, quality, and service. Thank you Steven and Elevate!

Thrilled with how my custom shirts turned out--huge thanks to Cedric for absolutely nailing it! The…read morefabric is incredibly soft, and the print quality is top-notch. Can't wait to collaborate on more designs with you all in the future!

Friendly, helpful, answers their phone which is rare these days for small businesses. Excellent…read morequality in production and customer service. Honest about wait time for work to be completed. Appreciated the communication. Support local small business. Highly recommend!

Patrick and team did graphics for my boat and they turned out no ka oi…read more Alas, they have no social media, so this is the best I can do to spread the word about their excellent work and service. Mahalo nui loa!

Patrick and Elvin, know what they are doing! Professional and friendly! They do many of the…read moreadvertising banners and decals you may see on streets, law enforcement vehicles and even do designing of show boards etc. They also make wonderful business cards. I love working with them! I suggest anyone to come here for their printing, designing, banner, and decal needs! Mahalo Patrick and Elvin! Looking forward to the next opportunity I have to work with you folks!

I want to thank Miles for all his help. My family decided 2 weeks before our family reunion that…read morethey wanted to make shirts. Soo, I came on here hoping to find a company that could print our shirts on short notice without breaking the bank. 808 create was the first company I saw and there was nothing but good reviews. I called and spoke to Miles. He was soo understanding and patient. The shirts came out great, the service was great. I highly recommend.

A big Mahalo to Miles for doing my tshirts. He did my order very fast and it was a job well done!…read more I would definitely recommend this company for anyone who needs tshirts done. He was very professional and was a joy to work with.

Aka is very helpful and takes pride in their work. Glad to support this local Hawai'i based…read morebusiness.

Awesome! They are a great printing service for my club t-shirts and school shirts. Quality work…read moreand great prices. They're design team is amazing- Conny is the best! I've been working with them for over 7 years now.

Great customer service, convenient and they add an extra touch to go above and beyond. The quality…read moreof their work is impeccable and the personal touches and knowledge in the field is great. I love how they use their expertise to help make recommendations, its so helpful!! I feel like people are not willing to make suggestions these days, even when they're experts in the area, its nice to work with a company that is confident in their work and knowledge, it attests to their expertise and adds value to the relationship, in my opinion. Pick was easy and I appreciate how accommodating they are! Good, reliable and straight old fashioned commitment to their service. Thank you Jay and the phenomenal team!!

A few months ago I had to design and order shirts for one of my business clubs at UH and the…read moreHonolulu Shirt Shop helped me throughout the entire process. I designed the image on my computer and brought it in and showed it to Jay Yamamoto (the owner) and he helped me throughout the entire process! Jay doesn't sugarcoat anything, he tells you everything straight out. He explained all the different costs, from the type and color of the shirt to the image printing. He even gave me contacts of other local shirt printing companies! Out of 10 different shirt printing companies, 5 couldn't print my design because it was too big, 1 couldn't print it because of the time I needed the shirts by, and that just left 4 other companies. Long story short...the Honolulu Shirt Shop was the cheapest and was able to print the shirts the fastest!

I would rate it a zero if I could. We put in a request with Jasmine who didn't respond for 6 weeks…read moredespite the fact that we got her exactly what she requested. Her incredible delay came after saying our original request was in her spam folder and that's why she didn't respond timely to start. Apparently, our small business doesn't matter one bit but I'm sure our clients and others who ask about Honolulu Sign Company will go elsewhere after hearing about our horrible experience.

I went in to get a sign for my business made and met with an older, thin , Japanese man who was…read morejust absolutely condescending and rude. I showed him the signs of the other vendors on my row and he opened with "the problem with this is going to be you have to get a permit. First off he was wrong as I already checked with the landlord and since the sign is in the back of the building on private property and cannot be seen from the street no city permit needed). After I told him that I wouldn't need a permit he said "you wanna bet". Screw that, I was already done with this clown. He continued to say more sarcastic and condescending things on my way out. DO NOT WASTE YOUR TIME GOING TO THIS BUSINESS. THIS GUY NEEDS TO RETIRE AND TAKE HIS GRUMPY SELF HOME.

It can be challenging in Hawaii to find a print shop that can handle a last-minute one-off project,…read moreand even harder to find one that delivers truly exceptional custom work. That's exactly why I was so impressed with Blank Canvas Print Shop. I walked in with my T-shirt idea, and Caleb quickly put together a mock-up that exceeded my expectations. Not only was the design exactly what I envisioned, but the entire project was completed with a one-day turnaround as requested. The service was professional, efficient, and the final product was outstanding. I can't thank Caleb, Amanda and the team enough for making it happen. I highly recommend Blank Canvas Print Shop to anyone looking for quality custom printing and exceptional customer service.

My initial experience with Caleb, one of the owners, was positive. He was courteous and…read moreprofessional when I first placed my orders. Unfortunately, that professionalism did not continue once problems began. I spent well over $400 with this business, and there were repeated issues with my orders. First, the sizing was incorrect and had to be corrected. More importantly, I experienced ongoing problems with the quality of the printing. Designs began peeling off the garments despite my following the care and washing instructions exactly as directed. This happened three separate times, requiring me to ask that the items be redone. What I found completely unacceptable was Caleb telling me that my complaints were "becoming a pattern." Yes, there was a pattern--the printing repeatedly failed. A customer should not be made to feel as though they are the problem for reporting the same quality defect when it continues to happen. If a design repeatedly peels off after proper care and washing, that points to an issue with the printing, application, materials, or production process--not automatically to customer misuse. Attempting to turn repeated product failures into a criticism of the customer was extremely unprofessional. Caleb ultimately chose to refer me to other businesses. That is his decision, but after spending more than $400 and dealing with repeated quality problems, I find the way this situation was handled unacceptable. Based on my personal experience, I cannot recommend this company. The print durability was disappointing, but the attitude I received after raising legitimate concerns was even more disappointing. When a business receives repeated complaints about the same issue, the appropriate response is to investigate the quality problem--not accuse the paying customer of being "a pattern."