They were super! The service person on the phone was courtesy and all about getting us a technician out to the house and repair our AC. The Tec was awesome knew his stuff. He was very willing to discuss the process of analysis and assessment of the problem and then repair.. Will use them from now on. read more

Alex L and Jordan D just completed my new A.C. install. Both guys were extremely polite and professional. They arrived first thing this morning and other then a short lunch break they worked until the job was complete. Since I was expecting a 2 day install, the early completion was a nice bonus. I appreciate that I was given updates throughout day! Nice work guys! read more

They came out today (they came out this summer and replaced our AC/heat blower) and said that their was a safety switch engaged. Heat worked just fine until the blower was installed. The service guy was beyond rude,refused to answer pointed questions, and then refused to give us an estimate until next week. Their advertising states it differently. Very unhappy customers. $200 to flick a switch that was most likely engaged when their tech installed the new AC/heating blower. VERY UNHAPPY!!!! read more

Two different techs misdiagnosed problem with heater, one just left without any notice...their estimate to replace system was way overpriced, got a new system for about half of what they quoted! read more

It was time to replace our HVAC system and Airco Service took great care to make sure that we understood the whole process. TJ and two of his coworkers were very professional and courteous throughout the three day installation. They cleaned up after each day before leaving showing superior customer service, and on the last day, made sure that there were not any unanswered questions. Great Job! read more

Spent $30,000 one year ago on a complete new HVAC system for our house. Bought the annual maintenance agreement for several hundred dollars and we haven't heard from them since. We finally got a call from them wanting us to renew our annual maintenance contract. Yep, that's right. They wanted me to by another year of maintenance that they never honored. If they spent as much money on quality service as they so on TV advertising, they might make customers happy. I'll never do business with them again and would not recommend them to anyone. read more

We have used Airco Service to service AC units, install a new hot water tank, fix drippy faucets in places, and install new faucets in other areas. I am so impressed with the customer service. They are on time, communication couldn't be better. We have found a service company we will always call. When we called this morning to report a backup and needed service as soon as possible, they were here within the hour. We love these guys! Special thanks to Rick, Charles and Clint! read more

Called them about 3 pm on Jan 2 to check our heater that wasn't working correctly. They said they couldn't come out until tomorrow afternoon for emergency call for 100 bucks, but if we could wait until Thurs they had a regular call opening for 75 bucks. We called Blue Hill Heat & Air and they came out in 20 minutes. We're getting a new Trane heater tomorrow for 2300 bucks installed. Snooze ya' lose. read more

Horrible customer service! Do NOT use this company for anything. They take your money do awful install that won't pass city inspection then lie about warranty. Still have issues with my system and no reply to phone calls or emails for several weeks now! read more

Anyone needing appliance repair stay away from Airco Service, had them come out and they new what they were looking at, for they wanted to know everything , quoted a repair price twice as much as unit was worth and noted it would take awhile. and charged $144 for nothing. needed zero but lowest option was 1 read more

I needed HVAC service on a Saturday morning when my system quit cooling suddenly. I called Airco and the dispatcher made sure I'd checked a few common issues like circuit breaker open, etc. and didn't treat me like I was some how technically impaired. Assured I was certain I needed service, he carefully explained the fee policy. Once he was sure I was OK with the extra it would cost me for after hours service he sent the tech who quickly identified the problem as a burned power wire in the low voltage circuitry. He repaired the problem and gave me the burned wires and fastener to inspect. I've never had any service tech do that before. The repair time was less than an hour. I highly recommend these guys to anyone who needs HVAC service any time of day. It is nice to sleep in a house that is cooler than the outside air temp! read more

I had to replace the entire HVAC system this year. I bought a Lenox system via Lowe's and Airco was the contractor for installation. I went with these guys (even though they were not the cheapest quote) because they came up with the best solution for my house. (Long story...but TL:DR my HVAC was poorly done during a remodel sometime before I bought the house) Airco took the time to really assess the best way to fix the installation, which included relocating both the inside unit and rerouting/replacing quite a bit of ductwork. The end result is solid.. even after this years 106f day. The biggest reason for writing a review was the installation crew. These guys did an incredible job. The crew was super professional with everything. I was most impressed with the level of workmanship and the real effort to keep things clean. Really-- if you have to have a crew working in your house for a week... you couldn't ask for better. When the old system died I had plenty of people with "a guy that can do it cheaper"... All I can say is I have been through this twice in my life (second house with total system installation)... Airco's install service and the end product (quality of installation) is very much worth the extra cost. read more

Horrible came out fixed ac and it went down exactly 2 weeks later same problem. Salesperson tried to tell my wife we needed a new unit. Had another company come out fixed it for a third of what it cost through Airco and still working and in good condition according to service tech. Don't ise read more

Airco Service was awesome! They did a great job on our new AC unit. They were very kind and patient and professional. Mr. Harley answered all of my question and explained how to use our new thermostat. If we ever need help with cooling or heating issues we will definitely go back to them for their service. read more

Can we give zero stars? Beyond disappointed. Never will have our business. They came out quoting us thousands of dollars & we had someone else come out and reconnected one wire and cleaned up the unit and it was good to go. read more

After posting my original review of Airco about how rude their worker was when he came for an estimate I got an unapologetic email response from them stating that they checked up on me with the city and saw that I didn't have any permits. This continued petty behavior from multiple workers from Airco is shocking. They may have lost a bid, but they have now lost my family as ongoing customers. Everyone from Robison Air have been great and they took care of the permits and inspection for me! read more

Terrible service. Were supposed to replace a blower in my air conditioning unit and had to order the part from the factory. Said it would take seven to ten business days. Two weeks later, Airco has no idea where the part is. Abysmal company. Go with someone smaller who actually cares about your business because Airco does not. read more

Poor workmanship on the job - had to send others back out to finish job(after I spoke with mgmt). Tech just left exposed, slack wire from AC into house. Charged a generic amount for a job that is different on most homes. Tech wrapped job in less than an hour at my place and labor was nearly $400. Tech was friendly and helpful and the company was quick to act, but overall not very happy with the job. Will find a new AC/heat company. read more

updated from 1* to 3* after agreeing to issue a refund for charges not quoted.

This is the worst company we have ever dealt with period - They are complete preditors who's business model is to exploit consumers with ridiculous service and repair charges. 2 years ago they wanted $500 for a $15 part on our AC and last week quoted $750 to replace a $20 sensor on the water heater. Alternative companies resolved both issues with $90 service calls and repair costs of less than $100. DON'T USE THIS COMPANY read more

With warm weather coming on, an old a/c unit dying is never good. The whole team got us fixed promptly and as promised. Justin S. was our follow up technician and did a great job fine tuning and answering any questions I had. The price may have been slightly more than other places, but I truly believe it was done right and the crew was professional and courteous. Thanks Airco! read more

Had Airco out on our Planned Maintenance Agreement, they found a problem that could have cost us $500-$600. They got it fixed before any problems occurred. Airco saved me a cold night without heat and a few hundred dollars!! I'd recommend them to anyone! Great service! Thank you! read more

Awesome company! Always takes care of me, techs are fabulous! I use Airco to take care of all of my needs. Recently renovated my house, Weylin rewired all of my electric, a few different plumbers came and redid both of my bathrooms, all fixtures, and I replaced my full HVAC system. Everything was done in a timely fashion and a reasonable price. I was very satisfied with the whole experience. read more

Called Airco for help with a non-operative air conditioner. Set appointment for the following afternoon. Airco called in the morning and said a tech was available; told them to come on out. Jack V. and assistant showed up in about ten minutes; they were well dressed for the work and introduced themselves. I explained what I thought the problem was and Jack explained how they charged for what they did. Told him to have at it. Their inspection showed a couple of mechanical things I didn't expect and some I did. All were explained thoroughly and then fixed after I approved them. This team sets a high bar for others to follow. I couldn't ask for better service and recommend Airco highly. read more

My air conditioner went out over the weekend. An Airco technician arrived Monday morning to resolve the issue. The technician's name was Kirk and he was very friendly and knowledgeable. He had the unit up and running within 30 minutes, and even gave me some tips on how to keep it clean going forward. I highly recommend Kirk if you have any issues with your AC. Very nice guy and knows what he is doing. read more

Absolutely horrible service. We had a lazy tech come out twice, say he couldn't find the leak. For a new tech to come out, find the leak in less than 20 minutes and fix it. Wasted money. Recently our unit blower and motherboard went out. The tech gave us the run around to fix it on a Friday saying that someone delivered the wrong board and we would have to pay 300 extra dollars for THEIR MISTAKE. So we agreed to have them come Monday. Come Monday our tech went home sick, no call, no notification. I have missed 6 hours of work dealing with this. Called and they said they would send a tech when they could. I finally got them to agree to send a tech out Monday night. The tech was there messing around for 45 minutes to then tell me that he brought the wrong motherboard as well. We reached out to the managers. No one is in a rush to get our unit fixed, as we have already paid them the money. Horrible service. Use someone else!!!! read more

We scheduled a service call with Airco last Thursday to do considerable work on a furnace and an air conditioner at the house our son just moved in to. We sent them a detailed inspection report with several color pictures. They said they would arrive between lunch and end of day so my husband went over in the early afternoon and waited. At around 5:00 when my son and his girlfriend came home from work, my husband left. The Airco technician finally arrived and said the air conditioner was low on refrigerant, but he did not top it off. He said he couldn't do the work on the furnace because there was not enough time remaining in the day and he left after being paid for the service call. Our son's girlfriend said the technician was also arrogant and a bit demeaning toward our son; they didn't respect him. On Friday Airco didn't call to try and reschedule to do the work. On Monday we called another place and their technicians showed up on Tuesday, assessed the situation and gave an estimate, then completed all the work in a few hours. Now it's Wednesday and we have yet to hear from Airco wanting to schedule a time to do the work. Guess they just don't need the business or money, and we are happier to have paid technicians who are respectful and came ready to work. read more

This is the company you will encounter if you go to Costco, Home Depot, Lowes or anywhere else that allows salespeople from other companies to setup in their stores. Ran into this company at Costco and the guy seemed like a genuine human being who was being incredibly helpful and sincere... Only everything he was saying was a lie designed to rip me off. His unofficial estimate for an air conditioner install went from $4,000 to $8,700 when the guy came out to do the paper estimate. My special 10% off deal for going through Costco (factored into the $4,000 estimate) only applied to a small portion of the install AND disqualified me for a $1,900 rebate coupon they claimed they would have offered anyone else calling them (see their website for coupon). The salesman at Costco even told me that his more expensive unit would use less electricity over a cheaper brand and that would pay for itself over time but the guy that came out even laughed that off as totally not true. I ended up going with a different company that gave me the $4,000 price the Costco guy offered PLUS the company I used also included a heat pump (included in the $4,000) to save electricity which Airco never even offered. I had always trusted Costco and anyone affiliated with them but after Airco tried to burn me I am eyeing Costco with a lot more skepticism. read more

I want to also to make some great comments about Chris P. He was my installer and did a great job. He was on time each day and was very cooperative when I asked a question. He showed me how to use the new style Thermostat, answered questions on how to correct problems if problems did happen on the furnace and the hot water heater. I will recommend him to my neighbors. He did a great job. read more

John was fantastic. Came over late past 7 pm and was at our home until 9:30. Fixed both our AC units for a very reasonable price and all is working. Can't recommend him enough! read more

I ordered an A/C service last Spring (2017) from what is now Airco, Formerly Kidwell Heat and A/C in Langley Oklahoma. Apparently Kidwell sold out to Airco Services. Anyway, after I ordered my service, the technician came to the house, recharged my system and stated that I possibly had a leak. 1 month later I started noticing that the A/C wasn't cooling as well as it should. I called them up, and the same tech came out and stated that he recharged it for another $275 and there is definitely a leak and further diagnosis was needed. I asked that he please return to determine the leak. He came back and said he wasn't sure where the leak was and that even more tests were needed but stated that he believed the A coil was leaking and potentially the line to the A Coil...subsequently, he quoted $2300 to replace my 9 year old A Coil and said he wasn't sure if that would even fix it. I asked that he contact the manufacturer because the unit had a 10 year warranty. He stated that he did in fact call and that it was not covered. Now here is where my problem with Airco begins, besides the fact I wasted almost $700 in services when there was obviously an existing leak. I recently contacted and 2nd HVAC Company, they came out and quickly determined that there was a leak on the outside by compressor and tightened the fittings where it appeared to have oil and leakage. He then inspected the unit upstairs and stated there were bolts missing and that the A Coil had be inspected and the unit was unsealed. He found only that an expansion valve was not functioning yet the system was holding adequate charge. The cost of the repair was just under $500 with parts and labor including the gas used to make sure it was charged. The insult was the A coil and other parts were in fact warranted until January 2018. My warranty had expired 4 months ago. Airco was last at my house in August 2017. Airco never contacted my AC manufacturer and tried to dupe me for $2300.00. I chalk up the several hundred I spent charging my AC as a lesson learned working with young inexperienced technicians. I've at very least learned my lesson about AIrco and will go out of my way in the future to recommend anybody besides them. Donny read more

I have used Airco for heating, air, plumbing and electrical repairs for over 10 years. Brandon R. responded on today to repair lights and ceiling fans. He was amazing!!! He was prompt, professional, clean, courteous and very knowledgeable. He made sure that I was comfortable with the repairs and was very honest concerning the cost. The price was very fair for the repairs that were completed. I would recommend Airco and will ask for Brandon R. the next time that I have electrical repairs. read more

I would've given it 5 stars but because the tech told us all doors upstairs were closed & lights were off & they weren't, it gets 3. We asked before he left if we needed to go upstairs & turn any lights off. He said no. What about doors? He said no. So 2 days later I had to put away something upstairs & I found our closet doors are open with light on, attic door is open with light on, & it's the closet in the grandchildren's room. Who knows how many critters we now have in the house thanks to AirCo. Not happy. read more

I only have good things to say bout airco !! I did alot of research before finally settling on them ( like few weeks worth of research ) calling countless companies in the area getting dozens upon dozens of quotes n estimates ( but oh boy all the info I learned I at this point csn be a tech myself ) we had just bought our home few months ago we weren't ready for a big expense like AC going out , that was my biggest fear so this was bad news for us , ( !! Nobody could beat airco n my opinion, got a brand new 2.5 ton lennox ( which we love, best brand in the business along w trane ) 3032$ what it cost us with 4.9% financing which is lowest I'd come across most were 7.5% I had offers from other companies no name brand low on totem pole AC units for almost 1000 bucks more , decided to not go with a little back alley company ( originally was worried bout cost of a new unit ) and happy we went w airco they did weekend install and put in a gorgeous new unit , came back next day to check if all was well , they really work w you on all the details . Definitely would recommend, ) read more

Airco charged 580.00 to repair a leak in my A/C that wasn't working. The unit didn't last one week and then they say I needed a new unit. Then I get it replaced for almost half of what they quoted. read more

Part replaced and tech left, heater still not working. Tech also wanted to sell me another part for $480. I called another company, they replaced a part after diagnosing the exact same issue. Problem fixed! Airco would have cost me almost $1,000. None of that was needed. read more

Outstanding company with years of experience. Their employees are are top-shelf and genuinely care about their customers and the quality of work they perform. read more

I will NEVER use this company again. They are very dishonest and will overcharge you! I had them out to do a repair on my furnace and after they did the repair I checked around and could have gotten the repair done cheaper. Then the furnace stopped working again and to me it sounded like the same part that they replaced, so I called to have them come out and check to make sure it was not the same part. before I did that I asked several times if it was going to cost anything for them to come check and I was assured that there would not be a service fee unless the had to replace a different part, so I assumed that if I didn't get the part replaced it would be no charge. That is not the case!!! This is a shady business practice!!! I would recommend finding a different company and will never recommend them again!! read more

I hired Airco to come out and install two sinks. They only hooked them up to the cold water not the hot and didn't mount them. They charged me over $400 for two hours. Complete rip off. I called to complain and was told they would come back out buy it was going to cost me more. Never use them! read more

We have used Airco for the fall/spring maintenance on our air and heating unit. for several years. The technicians have always been on time, professional, and competent. This year our fall check-up was performed by Scyler Pierce. He earned our 5 star rating. Scyler truly enjoys his job and it shows. He explained what he was doing and why. He even vacuumed our intake vents!!! Who would think having your heating unit checked could be such a joyous occasion, but with Scyler on the job, that is exactly what it was !!! Thank you Airco.... read more