Easterday Plumbing

(14 reviews)

this guy never showed up to the appt never called or responded. This company seems like a scam…read more. They have your address and phone.. they talk on the phone one day and can never seem to be found the next few days by phone and literally never show up for appt and never arrived for an appt . 11/26/2024..will never refr or try again

DIY gone wrong. I tried to switch out the water mixing cartridge in a shower and due to some…read morecalcium build up, it wouldn't budge. I put it back together, but the water would no longer turn off so we had to keep the water to the entire house turned off. I called Ray's and they were not able to come out that night. The next day they were there within an hour of calling them. An hour later they had it fixed completely. The competition came out the night before and talked about putting valves in the basement, tearing out a bedroom wall to get to the back of the plumbing, and cutting through the shower wall! I knew this was not required because Ray's had switched out the other cartridge just a few months prior to this incident. The competition told me the cartridge was stuck and he may not be able to get a part since it was 8 p.m. He looked up the part and said it would be about $500 for the part and around the same for labor. I told him I'd call another plumber and deal with the mess in the morning. The competition charged me $189 to do nothing. Ray's charged me a total of $200 for parts and labor. I will never attempt plumbing DIY again and I will never use another plumbing service!

Mike Williams Plumbing, Heating, Air Conditioning & Sewer

1.7

(80 reviews)

Everything was great on time and quick technician was knowledgeable and helpful. Reasonably cost…read morefor service

Avoid! Incompetent billing department and and comically high pricing. Look elsewhereread more

J. Hansen Heating & Cooling

4.2

(5 reviews)

Had an issue with our furnace during the hottest days of the year so far. Even though he was super…read morebooked for several days, he came out the day he said he would, even though it was really late. Did an awesome job getting it fixed. He was very straight forward in telling me the issues. Can't beat his price either. He could see the shock on my face when he told me how much I owed. Would rate 6 stars if I could!

CONSUMER BE WARE!! My daughter and son in laws furnace went out the guy I usually use was at a…read morejob and couldn't leave until later so they decided to call this company J Hanson Hvac it was -20 wind chill our daughter and granddaughter left to come to our house and Hansen Hvac showed up at 5 pm. He left and came back twice then at 10 pm he had to go get yet another part and said he had to eat dinner with his girlfriend, returned at 12:20 am! Then worked for 2 more hrs and said you need a new furnance but he would go back and get a portable electric furnace to get thru until the new one gets put in, he left at 2:15 am! Showed back up at 5:15 am?? Hooked up the electric furnace and said the only way he would leve it is if my son in law paid him for half the cost of a new furnace then and there. My son in law told him to pack his stuff and get out. This guy charged $600 for nothing! he finally had his crap out at 6 am( originally got there at 5pm the night before and had left several times thru the night) I called mark the guy we use an TRUST he got to our daughters house at 8:30 am cleaned up the mess Hanson left got the furnance going great and was done by 12 pm. This company tried to scam a new furnace out of my daughter and son in law after spending almost 13 hrs thru the night and $600. Will be contacting the Better Business Bureau. P.s if it was me I would of canceled the check! But my daughter was worried as shady as they were what he might have done. P.s.s unfortunately Yelp makes you give at least one star to post a review if I could I would give negative 5 stars

Henson Robinson Company

4.9

Installed a new HVAC system and a water heater for me, and they were very professional and did a…read moregreat job. Great customer service from beginning to end.

We've been customers of HR for 8 years upon the recommendation of…read more family members already living here. Outstanding service every time. Case in point: we had a problem with our humidifier recently. HR was out that day to fix the problem. Noah was an exceptional technician who diagnosed the problem and repaired it. Highly recommend this company.

HRI Plumbing

3.7

(3 reviews)

Had them come out to look at leaky faucet in back of house. $119 just to look and give an estimate…read more Estimate was VERY HIGH! Got someone else to do it for about 1/4 their estimate. So, they got $119 for less than an hour. Won't be calling them again!

Joe did a great job. I hired him for another project. He is now my go to person for any plumbing…read moreissues.

Kerby Plumbing

2.9

Called for service. The plumber called early to confirm and was supposed to be here at 10am or…read morethere about. At 1pm I called the guy that was supposed to do the work on his cell phone to see when he was going to be here. Had to leave a message. He never called back and never showed up. We called the office at 4pm after waiting for 6 hours. We were told the plumber they assigned was not going to get here. Unless we had called we never would have known what happened. The guy said I had an attitude problem and hung up on us. No more Kirby Plumbing. We have used them before but no more. Extremely unprofessional!

Great and reliable service. Technician was on time, nice to work with, and worked quickly.read more

Darrin Wood Heating & Cooling

4.6

(10 reviews)

Very nice and knowledgeable men showed up the same day I called. Checked out my AC and furnace. I…read moream very satisfied and will contact them again for yearly checks.

Yes, the timeliness from the call to the visit to the fix was all impeccable! Incredible!!!read more

Probst Refrigeration & Heating

(1 review)

One of the best appliance repair people in the area!! I have had them come work on two clothes…read moredryers and recently on my icemaker on my refrigerator. Always fast to come over and repair!! my last repair man has been Craig!! He is very courteous and very smart and fast at his job!! Definitely commend this guy!! Definitely recommend this establishment!!!

From the owner: Probst Refrigeration & Heating Inc Provides Heating and Air Conditioning, Appliances, Commercial…read moreRefrigeration, Generators, Boilers, Furnaces, Central Air Conditioning, Grill Services Effingham, IL. Area.

MCT PLUMBING

I worked with Mike on a project for a mutual friend near Rochester. Mike (the owner) knows his…read morestuff. He gave me an estimate for the work to be done and the end cost was actually slightly less than expected. He explained what the issue was, what the cause of it was and how I could keep it from happening again. Mike has 20+ years of experience and he is thorough! I haven't had to call him back yet but if I have any more projects in the Springfield area, I would definitely use him again!

I have used MCT plumbing many times. Some were small issues and some were major. I have never been…read moredisappointed by the service and the price. They are great at what they do and fast and friendly.

Ryan Electrical Solutions

I have always had Ryan do my electrical work primarily not because of price but quality of…read moreworkmanship and have never been disappointed. Their prices are competitive and they always show whwnpromised

Ryan Electric added some circuits to our home and installed a Generac whole house generator. We…read morefound their employees to be professional, knowledgeable, and kind. During the work, they found some things that were no longer up to code and/or had been done by a do it yourself person and rectified them and making us feel much safer. They completed the work on both occasions in a neat and orderly fashion, cleaned up after themselves, and answered all our questions. Tim, who bid out the job, was professional and knowledgeable and answered all our questions even after the job was done. We highly recommend contacting Tim if you need electrical work or are considering a whole house generator.

Ray's Plumbing & Sewer Service

(14 reviews)

this guy never showed up to the appt never called or responded. This company seems like a scam…read more. They have your address and phone.. they talk on the phone one day and can never seem to be found the next few days by phone and literally never show up for appt and never arrived for an appt . 11/26/2024..will never refr or try again

DIY gone wrong. I tried to switch out the water mixing cartridge in a shower and due to some…read morecalcium build up, it wouldn't budge. I put it back together, but the water would no longer turn off so we had to keep the water to the entire house turned off. I called Ray's and they were not able to come out that night. The next day they were there within an hour of calling them. An hour later they had it fixed completely. The competition came out the night before and talked about putting valves in the basement, tearing out a bedroom wall to get to the back of the plumbing, and cutting through the shower wall! I knew this was not required because Ray's had switched out the other cartridge just a few months prior to this incident. The competition told me the cartridge was stuck and he may not be able to get a part since it was 8 p.m. He looked up the part and said it would be about $500 for the part and around the same for labor. I told him I'd call another plumber and deal with the mess in the morning. The competition charged me $189 to do nothing. Ray's charged me a total of $200 for parts and labor. I will never attempt plumbing DIY again and I will never use another plumbing service!

Steve Ray Plumbing Service

3.5

(15 reviews)

These guys are the best. What had started out as a half day job, turned into a full day. They work…read morerelentlessly to get the large roots out of our sewer pipes. They had already replaced one section of pipe and 20 ft from that section, they ran into another plug of roots. It was a big job, but they got it completed. BRAVO

Was not happy. Asked for a rooter (auger) from person on the phone and they brought out a sewer…read morejetter which was a minimum of $300+ dollars. Paid them the trip charge of $40 and sent them home. Would not use again!!!!!

Henson Robinson Company

4.9

Installed a new HVAC system and a water heater for me, and they were very professional and did a…read moregreat job. Great customer service from beginning to end.

We've been customers of HR for 8 years upon the recommendation of…read more family members already living here. Outstanding service every time. Case in point: we had a problem with our humidifier recently. HR was out that day to fix the problem. Noah was an exceptional technician who diagnosed the problem and repaired it. Highly recommend this company.

Schnapp Sewer

(3 reviews)

I do not think I can state enough how satisfied I have been with Schanpp Sewers' work…read more Shortly after purchasing our house we discovered an extensive sewer issue. A sewer line that had been placed less than 10 years earlier had completely collapsed and failed. After excavating the sewer, the evidence in the ground suggested the line was not properly buried. In short, this experience taught me two things. First, get your sewer scoped before making a home purchase. Second and this one is more difficult for the homeowner, vet the sewer replacement candidates and make sure they know what they are doing and not cutting corners at your expense. Anyways, given the extent of the damage we contacted several sewer specialists to get estimates. Tom Schnapp, not only gave us one of the most competitive estimates, but presented us with several options and suggestions to save money. While suggestions to save money may seem a little ominous given my cost cutting gripes discussed above, Tom's suggestions only involved brush clearing and the extent of sewer line excavation. Although there were other competitive bids, there were also a few that were disproportionally horrible - Mike Williams wanted approximately three times as much as Schnapp and other competitive bids. By the time Tom and his crew finished they had excavated and laid over 100 feet of sewer line. He finished ahead of time and under budget.

Very Pleased with there service and was reasonable compared to the guys with all the fancy new…read moretrucks.

F J Murphy & Son

4.0

(8 reviews)

Asked for a plumber to turn off my boiler . We both decided to leave the boiler on which made more…read moresense . They sent me a charge for the boiler that the plumber never turned off . I called and they stated they would give me a call back once they reviewed everything. Today I called to schedule an appointment and was asked to pay that same bill . I stated I don't mind paying if you come and turn off the boiler now since technically nothing was done that day . He stated he would remove charge and to never call them again . Yes this service is terrible and unprofessional.

Do your research. Rates $120/hour. My fault for not asking. Job ended up taking almost 7 hours…read more Leaking faucet doesn't leak now but for that price I would have bought a new tub instead. I see here that the shop is union.

CK Home Improvement

4.0

I contacted CK Home Improvement after a fire in my mobile home. The professionalism of these…read moremaster craftsmen exceeded all expectations. They went above and beyond and gave me a renewed love for my home. Im planning my "reveal" party now!

Miscommunication was a killer in my situation with this company...Owner explained what happened. I…read moreremove my negative review.

Geoff’s Fix It

Geoff repaired an antique chair. He picked it up and delivered it at a reasonable cost. We highly…read morerecommend Geoff.

Geoff designed and came up with a floating shelf that sits below my television hiding cables, and…read moreallowing components to be accessed. He did a great job. I spent a little more than anticipated on it, but all in all, I am happy with it. I would definitely hire and recommend him for carpentry work in the future.

Gabe's Home Improvement

3.7

(3 reviews)

I called Gabe's because the company I got my roof done with is either out of business or not…read moreansweriing their calls. There was a shingle sticking up on our ridge cap. Not only did they come look at it they fixed it free of charge. This seems like a small thing to some people. but knowing it's fixed and there wasn't any major damage is a load of our minds. The fact that they did it free of charge is amazing. Thanks to everyone at Gabe's who made this happen. Andy and Leslie Seck

From the process of the estimate, to the contract, to even getting issues resolved--nothing but…read moreproblems, being interrupted by people, and quite frankly, some shady business practices. You should be well versed in contract law, paint colors, and triple check any paper against what is verbally discussed if you decide to use this company. Apparently they are very good at saying one thing and writing another. We'll start with the estimate. There is NO transparency in prices. If you watch your money or live on a budget at all--this is not the company for you. They show you photos of all these great doors, tell you to pick one, and then they'll start looking up prices...after they've talked your ear off about it for 30+ minutes, and you don't want to go through the entire 30 minute process again to guess the cost of another door. Simple list of A door is $X? They don't have it. I was told verbatim, "the brochures don't come that way." So apparently salesmen knowing the prices OR even the novel idea of using a pen to write down the prices hadn't occurred to anyone. We agree on the price, anyway, despite feeling like that was all a plot to hike the prices of the products. Slightly higher than others in the area, but we went with what we thought was an organized company. We requested the color that matched our siding. What I specified as the important part--that it match our existing siding. Not a problem, Brett says. We've got that. He writes down a color name. I'm not a door salesman. Or a paint salesman. I don't know one color name from the other. I just know he's shown me 9 colors and 57 doors and one is the color of our siding, plus that this meeting has gone on much longer than I expected an estimate over a door to go. That was in August 2023. The doors finally arrive from the supplier in February 2024. One possible date was given for install, so we took it, not feeling like there were a lot of options. They arrive (earlier than stated and sat in our driveway for a while before ringing the doorbell), and immediately start to work without even checking to ensure the product was correct. No, "would you look at these doors to make sure it's correct?" Nothing. I don't see the doors until they've got my old one already off and who knows where?! It's not like I can say "please put the old door back on because this isn't what I ordered." It's gone. The color: very much NOT the color of my siding. Grey. Blue grey. It's a great color of grey! Beautiful, really. The problem is: My house is brown. If you've ever looked at grey next to brown and kept from losing your lunch, I applaud you. The two are not even slightly complimentary colors. No one with any sense of a color palette--like someone who sells things in different colors for a living--could say these colors go together. So of course I am upset that I thought I was getting a beige/brown tone door and a blue/ grey one showed up. I call in to try to figure out what can be done. I am interrupted by Stacey. Repeatedly throughout this 30 minute call. Stacey doesn't understand why I would want to see the range of prices a product COULD cost before I buy it. Stacey doesn't understand why I might be upset that this is not the color I thought I ordered. Stacey assured me that even though she wasn't there, I was definitely shown every color in a correct representation and weighed my options. Stacey cannot tell me what comes next in the process of fixing this despite that I indeed tell her this is not the color I was *shown* in my house during the estimate and writing of the contract. Yet when I call back, I am told Stacey is the only person who can address this problem. So does Stacey know how to address the problem or does no one knows how to address the problem? Spoiler alert: it's no one. Which means I dig out the contract and the estimate, each of which actually list different colors but because the *contract* lists the incorrect color and obviously verbal remarks aren't worth the paper they're written on, they choose to uphold a piece of paper due to me not being able to correct the salesman that in fact, the color I asked for that matches my siding is called "heritage", which is beige, and not, in fact, "sandstone/beige", which is not beige at all, but grey. The verbal assurances that it would match the siding mean nothing--which, yes, may be contract law 101, but just another example of why you can't trust anything someone here says to you, nor do I think most of us would be able to correct door paint colors that are specific to a single supplier, having seen a single sheet of paper where we were unable to read the tiny font of the paint color, for under a minute, after saying "yes, this color matches my siding" and being assured "this is the color that matches your siding." So, know your paint colors, triple check your contracts, and never have an issue that you expect to fix, because they will help you with exactly none of this. They'll collect their $.

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19 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Ken E.

0

1

0

14 years ago

Dear Matthew G. First of all, thank you for letting us do your previous work and thank you for the compliment that we do good work. However, I am sorry that you feel we overcharged you for the recent work. You, as all of our customers get a exact price that we will charge upfront before we do any work and you (as the customer) either say "yes" go ahead and do the work or "no" I don't want the work done. It is your decision every time as it is your money that pays us and I know money does not grow on trees. Crying foul after you have already said "yes" and we have done the job is not fair in my opinion. Once again I am saying that I am sorry that you feel that way and hope we may have another chance in the future to gain your business. sincerely, Ken Easterday read more

Chad A.

0

1

0

8 years ago

I love to do my own work on my investment properties as well as my own. One thing I do very seldom is to hire my work out. When I do I want it to be done by someone who is as particular as I am and is there when they say they will be there. This is why I use Easterday Plumbing. I also call on them to work on the property I manage as my full-time employment. I generally call Ken or Mark and they send Pete out that day. Over the years Pete and I have become friends and Pete does an excellent, thorough, trustworthy and neat job. I HIGHLY recommend Easterday Plumbing to everyone and will continue to do so. read more

AJ W.

0

2

1

4 years ago

9/19/22 Easterday Plumbing (This is Brad) Brad should NOT be at My Pop's Home *fixing* a New Toilet only My Only Day Off (that was installed by a Competitor) ... but here He is Pesha (there's a Reason they're called your Smarter/Better Half) is Diehard #Easterday, yet AJ, decided to go with a Franchise, I WAS WRONG You know you have to be immensely *disappointed*, when you go to another Company to fix the First one's Failure! Brad is Awesome and Easterday Plumbing (Service, Scheduling and Staff) are AJ Woodson Springfield, IL read more

Christine W.

0

3

0

8 years ago

I have struggled for almost 6 months to find someone that can fix a jetted tub. Most would say they would show up and then I would never hear from them again. Easterday answered when I called on a friday and sent Pete to my house on Tuesday. He was friendly and quick to solve my problem. I was afraid this was going to cost me an arm and a leg and it was way lower then I thought it was going to be and now my tub works. I am over the moon and will be calling Easterday any time I need a plumber. read more

Sara O.

0

1

0

13 years ago

I had a plumbing emergency and Easterday came out immediately to assess the situation and help me figure out what to do. The next morning the plumber was back bright and early to begin the repair. He did as little damage as possible to the surrounding area and got the job done efficiently. He even went next door to help a neighbor with a problem. I will never use any other plumber. I thought they were quite reasonable as well. read more

Natalia B.

93

1

0

1 month ago

Absolutely fantastic company! From start to finish, they were prompt, professional, courteous, and genuinely caring. I'm incredibly thankful for their help and the outstanding service they provided. It's refreshing to find a company that truly goes above and beyond for its customers. I will 100% recommend them to anyone with plumbing needs. Great people, great company, and exceptional customer service. Hands down, 10 out of 10!!! read more

Connie C.

0

1

0

5 years ago

My brother referred us to Easterday Plumbing. We called them 11/7/21 and the next morning they sent Vincent out to replace an ejector pump for our basement bathroom. He quoted the cost repair price before beginning work. Fair price. They were prompt and did quality work. My husband also talked to Mark on the phone about a water softener & he was very knowledgeable and helpful. Plan to call them for future needs. read more

Ben M.

0

2

0

5 years ago

We had our water heater on the outs. Easterday had extremely competitive prices and was easy to work with and schedule. I made a request for a 50 gallon, only to find that we required a our space would only accommodate a retro 40 gallon. They quickly made a trip across town to swap and had hot water flowing in under two hours. Would absolutely recommend. read more

George S.

0

1

0

1 year ago

We received extremely prompt same day service (sooner than expected) and Aaron was very professional, courteous and conscientious and took the time necessary to determine the cause of the problem and explain the necessary repair. It's certainly refreshing to be able to utilize a local business with competent employees!! read more

Toby C.

0

1

0

7 years ago

i have used Easterday multiple times and never have a promblem what they fix.. Just had them install a new toilet. Great bunch i don't know why you would call anyone else.. The greatest thing is they will give you a price up front before hand.. i would recommend them for any plumbing need... read more

Jean C.

0

1

0

5 years ago

I have used Easterday Plumbing for years. They always come the same day that I call. Yesterday they replaced a garbage disposal for me. The 2 techs were professional, efficient and friendly. They quoted a price up front. Their labor is guaranteed for a year. I recommend their services. read more

Thomas L.

0

4

0

9 years ago

Courteous, efficient, honest on the phone and on the service call. They did what they said they would do at the quoted price. I have used them numerous times in the past and I will use them again whenever I need a plumber. Their prices are very competitive. read more

Debbie L.

0

1

0

8 years ago

I have used Easterday Plumbing for years. They usually come out the day you call and all their technicians are great. Pete came out, found the problem, and fixed it quickly with the utmost efficiency. I would recommend Easterday for all your plumbing needs! read more

J P.

0

2

2 months ago

Easterday saved the day! Aaron came out & did an excellent job on some delicate pipework for our rental building. Work was fast and it all looks to be quality parts. Thanks for getting us through a tough plumbing situation. A+ read more

Micki D.

0

1

0

5 years ago

We have used Easterday Plumbing for years. Always a quick response with friendly and knowledgeable technicians. Services are fairly and reasonably priced. Great company. We highly recommend Easterday Plumbing. read more

Rob N.

0

1

0

9 years ago

Pete was the tech assigned to my job. He was polite and very efficient. Based upon the service I received, Easterday will be my plumbing contractor for as long as I have plumbing issues. Rob Nelson read more

Ronnie B.

0

1

0

8 years ago

they did a great job,i'm glad I picked them.anthony and mark did a great job,thank you so much I will tell others

Victoria C.

0

2

0

5 years ago

Great service! I have used them for several years and have never been unhappy with the work they do.

Bob D.

0

1

0

9 years ago

Good attentive service from a friendly worker named Pete.

Easterday Plumbing - plumbing - Updated August 2026

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this guy never showed up to the appt never called or responded. This company seems like a scam…read more. They have your address and phone.. they talk on the phone one day and can never seem to be found the next few days by phone and literally never show up for appt and never arrived for an appt . 11/26/2024..will never refr or try again

DIY gone wrong. I tried to switch out the water mixing cartridge in a shower and due to some…read morecalcium build up, it wouldn't budge. I put it back together, but the water would no longer turn off so we had to keep the water to the entire house turned off. I called Ray's and they were not able to come out that night. The next day they were there within an hour of calling them. An hour later they had it fixed completely. The competition came out the night before and talked about putting valves in the basement, tearing out a bedroom wall to get to the back of the plumbing, and cutting through the shower wall! I knew this was not required because Ray's had switched out the other cartridge just a few months prior to this incident. The competition told me the cartridge was stuck and he may not be able to get a part since it was 8 p.m. He looked up the part and said it would be about $500 for the part and around the same for labor. I told him I'd call another plumber and deal with the mess in the morning. The competition charged me $189 to do nothing. Ray's charged me a total of $200 for parts and labor. I will never attempt plumbing DIY again and I will never use another plumbing service!

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Everyone from Sandy in the office to Nick & RJ who came out to fix my leaking toilet were kind &…read morehelpful. Great people and excellent customer service! Definitely recommend.

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Ridings Plumbing

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Have used this company many times in the past. Today it was an issue with the water heater. Ridings…read more promptly responded to my call. Alex came out on time, diagnosed the problem and quickly resolved the issue. Highly recommend this company for your plumbing needs.

Yes I am well aware of the other work that was completed and I am happy to pay the labor charges…read morefor work well done by a professional plumber. I am happy with the labor. The problem I have with this bill is the cost of the water heater that is listed. It is more than double the amount of what the actual cost of the same exact make and model water heater is (without a contractor's discount). Professional plumber know what water heaters cost and a professional should not charge customers more than double that amount as an "upcharge". I am happy to pay for work well done. I am not at all happy to pay double the cost materials.

F J Murphy & Son

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(8 reviews)

Asked for a plumber to turn off my boiler . We both decided to leave the boiler on which made more…read moresense . They sent me a charge for the boiler that the plumber never turned off . I called and they stated they would give me a call back once they reviewed everything. Today I called to schedule an appointment and was asked to pay that same bill . I stated I don't mind paying if you come and turn off the boiler now since technically nothing was done that day . He stated he would remove charge and to never call them again . Yes this service is terrible and unprofessional.

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Steve Ray Plumbing Service

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These guys are the best. What had started out as a half day job, turned into a full day. They work…read morerelentlessly to get the large roots out of our sewer pipes. They had already replaced one section of pipe and 20 ft from that section, they ran into another plug of roots. It was a big job, but they got it completed. BRAVO

Was not happy. Asked for a rooter (auger) from person on the phone and they brought out a sewer…read morejetter which was a minimum of $300+ dollars. Paid them the trip charge of $40 and sent them home. Would not use again!!!!!

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MCT PLUMBING