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    Airflo Window Contracting

    4.5 (30 reviews)
    Closed 8:00 am - 4:00 pm

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    11 years ago

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    Gary N.

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    Ask the Community - Airflo Window Contracting

    Review Highlights - Airflo Window Contracting

    This, coupled with Gary's professional and friendly manner made it a no brainer- I went with Air Flo.

    Mentioned in 8 reviews

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    A & J Window and Glass

    A & J Window and Glass

    (61 reviews)

    Bensonhurst

    I GAVE THEM MULTIPLE CHANCES. BIG MISTAKE…read more I normally give small businesses a lot of grace. In this case, I gave far too much. **5/9/26: UPDATE - SEE SCREENSHOT OF ILONA GUMENYUK'S 5/8/26 EMAIL CONFIRMING REGGIE ARRIVING TO DISTRIBUTE REFUNDS AND REPLACE MY SCREENS -- NONE OF WHICH HAPPENED. AND NOT A WORD FROM ANYONE.** I hired Reggie Villa / A&J Window and Glass to create custom window screens and a balcony screen solution for my apartment. Based on my recommendation, two neighbors also hired him and paid deposits as well. What followed was weeks of missed appointments, repeated promises to "check with the factory and call me back within the hour," long stretches of no communication, repeated promises that things would be ready "next week," and eventually requests for refunds that never materialized. As delays continued, Ilona Gumenyuk repeatedly communicated on the company's behalf regarding scheduling, refunds, and assurances that replacement materials and payments were forthcoming. When Reggie finally arrived to install my window screens, he showed up hours late with screens that were several inches too short and did not fit properly (see photo). Instead of acknowledging the issue, he attempted to explain the large visible gaps as intentional. One screen had to literally be hammered into place. Even after this, I still allowed myself to believe repeated assurances that properly fitted replacement screens and refunds were finally coming. They weren't. Since then, the two neighbors I referred have filed complaints with the Office of the New York State Attorney General Consumer Frauds Bureau, the Better Business Bureau, and local law enforcement. It is also worth noting that the company's Google Business Profile now appears as "Permanently Closed," despite the company continuing to communicate with customers and schedule supposed future work. As a result, customers can no longer post new Google reviews. I strongly encourage anyone considering this company to read the prior detailed negative reviews carefully. I wish I had.

    We ordered and paid for several pet-safe screens for our windows and sliding doors. They cancelled…read morethe first appointment. We rescheduled, and then they didn't show up for the next one, nor the next one, an so on. This happened around 12 times over a period of two months! Eventually, the office administrator gave me the direct phone number for her boss, Reggie, because even she couldn't get hold of him anymore. Every time there was a different excuse: he was "driving back from Florida," dealing with "an emergency with an employee in Florida," had to leave "for Florida," and so on. There was always another excuse. One day, his crew finally showed up and installed some of the window screens. However, they had to wait six hours for him to arrive to bring the material. Then we discovered that several of the screens didn't fit because he had measured them incorrectly. None of the large sliding door screens were even ready. Eventually, I'd had enough and demanded a refund for the unfinished work and the screens we never received. He promised again that he would come and complete the installation, even confirming it by email, but he never showed up. He repeated this two more times. Finally, I told him I was done and wanted our money back. His response was to hang up on me! And now, it shows that their business is "permanently closed" and I'm left to figure out how I'll get a refund from them!

    Window Repair NYC - Bad caulking

    Window Repair NYC

    (157 reviews)

    Flatiron

    Did a great job on our window that needed a quick fix. They came in to review what was the issue…read moreand came back a few days later to quickly rectify. Would highly recommend!

    This is, without question, the worst repair service I have ever had the misfortune of dealing with…read more Our business door was out of fire code compliance and needed to be repaired urgently. We hired Artem and his team - a decision we regret. 1. They repeatedly no-showed. They kept promising to come take measurements and never showed up. I had to call multiple times just to get a response. They had to come twice to take measurements, which delayed the project by weeks. 2. They brought the wrong door. When they finally came to install, the door was too large - so instead of getting the right one, they carved into our wall to force it to fit. 3. The door had no lock. For a business! When I asked why, they had no answer. They had to return the next day to install a proper lock - which, by the way, is still not adequate. This delayed the project and disrupted our business operations. 4. They left our space damaged. Floors and walls were left with significant damage after they were done. 5. They installed the wrong hinges. The door required self-closing hinges to meet NY State Fire Code - the very code issue we hired them to fix. They failed to do even that. After all of this, they demanded full payment and became hostile when we pushed back. We now have to pay additional costs to fix the mess they created. We'd ask them to correct it themselves, but we will never work with them again.

    Airflo Window Contracting - windowsinstallation - Updated August 2026

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