Second time parking here for extended vacation! Pre-Booking and payment was easy, shuttle drivers…read morewere great and prompt. will definitely be using them again!

I used them for the first time in September 2021 for a week. My parents left and then me and my…read morebrother followed them on vacation a week later. It was the first time we didn't have rides so we decided to try this service. You can pay online in advance, I believe you get the best deal booking early but I am uncertain. I kind of remember it being $10 cheaper the week prior when I was getting a quote so don't quote me on that part. You can pay day by day, so when you roll up if there are places to park available you just follow the signs to which lot is open and park then you just pay when you get back with your ticket. This service for us was cheaper in the end to use, a Uber from where we lived would of costed us $40 one way not including tip and to park for about 8 days was $78 for the uncovered parking. It is a little more pricey for the covered parking and I believe I saw or read the have blocks to plug in your car during the winter. Remember where you parked though, the one who was driving the shuttle to the airport was kind enough to write my parking space on a card which helped a lot because it also has the directions when you land back in anchorage on how to get a shuttle to come and pick you up. The car wash at the end was a major bonus for us lol as my dad and I were picking up the car I told my dad about it and I said we didn't have to. He looked at me and said, heck yeah I was a car wash! Easy place to use and it's convenient which is a major plus for me. I like easy things and to be bothered by human interaction as less as possible, so this place works well!

Our experience with Alaska 4x4 Rentals was absolutely outstanding from start to finish. Traveling…read morefrom Hawai'i with a large group of 17 people, we knew transportation--especially in winter conditions--would be critical. Safety was our top priority, and Robert exceeded every expectation in helping us plan the perfect solution. From the very first interaction, Robert's communication was professional, responsive, and incredibly thoughtful. He took the time to understand our group size, travel plans, and comfort level with snowy and icy driving conditions. Based on that, he recommended the ideal setup: a 15-passenger van paired with a beautiful GMC Yukon. This combination worked perfectly, allowing us to comfortably and safely transport our entire group--and all our gear--between Ted Stevens Anchorage International Airport and Alyeska Resort in Girdwood. One of the most impressive aspects of our experience was the exceptional value. Not only were the rates very competitive compared to the national rental companies, but the level of personalized service we received was on an entirely different level. Robert and the Alaska 4x4 team provided hands-on guidance, tailored recommendations, and genuine care throughout the process--something you simply don't get with larger, corporate rental brands. The combination of fair pricing and truly customized service made this an easy choice and a standout experience. The convenience factor was also top-notch. The pickup process right at the airport was seamless and efficient, making arrival day stress-free. Drop-off was just as smooth--we were able to return the vehicles quickly and easily, giving us plenty of time to relax at the terminal before our flight. What truly stood out was the peace of mind. For a group coming from Hawai'i and not accustomed to winter driving, having reliable AWD/4x4 vehicles and expert guidance made all the difference. I cannot recommend Alaska 4x4 Rentals enough--whether you need dependable winter-ready vehicles or solutions for transporting a large group. We will absolutely be using them again on future trips and give them our highest recommendation.

The rental car was great, but we were told that we would not incure additional fees for not…read morerefilling the tank. However, when we returned the car, they proceeded to charge us for the cost of a full tank of gas after we returned home. it was only 1/4 empty. TL;DR: Great car with clean interior, read the fine print

This review is for the recently built U-Haul "Drive-in Storage Center," on Dimond Blvd…read more It's pretty Snazzy! Something to be experienced for sure. You park in a garage and get to unload/load your goodies in warmth. They have a spot for unwanted items. Many items we left were taken immediately, people seem to be grateful. 5x10 units run about $169/month. Their largest unit is a 10x10, but beware, some of the 10x10 doors are small...which for us, defeated the purpose of renting a unit that large. This U-Haul location has multiple levels with elevators and carts available to use. All workers encountered were helpful and hardworking. The place was always being cleaned and looked after. Cameras everywhere.

We rent a truck for our Dog Show setup 2 times a year. U-HAUL texted me saying there was a problem…read morewith my pickup time at the Old Seward location that was not possible. I asked them to check around and find me another truck. We have the Service HS student Football Team load and unload our Dog Show equipment. I made the reservation 2 mos in advance and can't let them down. Customer Service went to work and found a 26' truck here. I actually like the fact they are a new 8 month new U-Haul facility in town with newer trucks. New arrangements made, I was happy and it was ready for my pickup the next day when they switched my reservation to here from Old Seward. I actually liked their location better. The Dog Show and Football Team's loading and unloading went off on time and without a hitch thanks to U-Hauls Customer Service.

Awesome help Came to…read morethe rescue... stopped for coffee on our 4500 mile ride, and bike wouldn't start. They were there in 15 minutes

Avoid This Shop - Poor Communication and Poor Workmanship…read more I brought my Triumph Scrambler 900 in for its 12,000-mile service. Before that, it ran beautifully -- started every time, idled perfectly, and the rear brake worked smoothly. After this service, everything changed for the worse. **Poor Mechanical Work:** My smooth idle turned into rough, sputtering revs between 800-1200 RPM. I was told this would resolve after a 10-minute idle reset -- and it *seemed* to at first, but only because the engine was warm. Once it cooled down, the problem returned. They told me what I wanted to hear rather than fixing the actual issue, and I regret believing them. **Brake Issue:** Within 30 minutes of leaving the shop, my rear brake went from tight and responsive to soft and sloppy. I had to shift my weight on the seat just to push the brake pedal far enough to engage. It didn't completely fail, but the drastic change made me seriously question the quality of their work. **Charged for a Part They Didn't Install:** I was billed $200 for a skid plate I had declined after learning it would require removing the center stand. Only after I caught it, then the charge was it refunded. I'll assume this was poor internal communication, not intentional, but still -- not acceptable. **Delays and Misinformation:** I gave three weeks' notice and called daily leading up to the appointment. They assured me the bike would be serviced promptly, but the day it arrived, they still hadn't ordered the necessary parts. One staff member said the parts were overnighted; another said they were backordered. I never got a straight answer. **Bottom Line:** Whether due to carelessness or poor communication, this shop failed me at nearly every turn. They don't return calls, they don't coordinate internally, and they don't take ownership of problems. To be fair, the staff were generally polite -- but that's not enough when your bike comes back worse than it went in. If you have other options, take them. I wouldn't recommend trusting this shop with your motorcycle.

Another great experience with the folks at GoNorth. Customer service was excellent as always…read more Thanks for taking such great care of me.

We had a very good experience with Go North renting a Jeep car. Both the check in an redelivery…read morewent very smooth, twice with Betty from Mongolia. She was extremely professional and very kind. We did not have to bother with cleaning our car although we drove on the Denali highway. The car drove pleasantly and offered plenty of space. We can recommend GoNorth travel for car rental in Alaska

I appreciated that Jim and his crew helped in every possible way to get my rebuilt transmission…read moredone in a timely manner, for a price that worked well for my budget.. I am happy with my new transmission, and have a warranty that makes me comfortable in case there is ever a problem with it. I value their opinion very much, and I am glad that I chose them to do my work on my truck.

Provided excellent service and was able to fix the issue in one day! Highly recommendedread more

I've read a ton of bad press on tire shops so on the advice of one of our new Anchorage friends,…read morethat we trust, we brought our new snow tires to L&M for installation. Other places had us calling them every day for an opening or waiting until the end of November. L&M got us in in three days. We arrived exactly at 3:00 on Tuesday as the snow is just starting. Whew! Maybe it should have been a warning sign when the tech walked back into the office (35 min into our appointment) and asked how he's supposed to work on a BMW when Honda keys are attached to the work order? That took you a half hour??? The super sweet Christine (who makes a killer cheesy potato soup) quickly found our work order and our 3:00pm job now has a 3:45 start. The car was finished in about an hour, as quoted. Plus, at twenty dollars per tire, it would appear a successful visit, thank you to my friend! Wait! Successful up until we were on the road again, approaching Tudor on "C" street. Wobble, wobble and off comes the left rear tire and lodges sideways under the axle. The freakin' tire came clean off! It's Tuesday, 5:00pm rush on our first seriously ice covered road this season. Now we're staring at the Bear Paw bear on the corner with only three functioning wheels on the ground. But thankfully, no one was hurt. Naturally, we called L&M who called a wrecker and carried us back to the shop. At L&M's expense. Having no loaner vehicles, they then sent us home in a cab. Again, on their dime. The following morning our car was first on the rack and all repairs were made. Once more, no charge. In fact, our initial $80 for tire service was refunded and L&M paid for our return cab ride. I spoke to Michael, the owner, and he confirms that they not only double checked/repaired the problem wheel, but they also rechecked the bonehead's (my term, not his) work on the other three. Tragic in some eyes, irresponsible in the eyes of others, inconvenient in mine. Mistakes are made in this world. I get that. This is one area they are not excusable. Burn my steak and you can always make another and we're all good. A serious accident happens due to neglect on my car, that could've have been a catastrophe. One maybe you don't recover from. To sum up. A huge unacceptable mistake was made. But this group bent over backwards to accommodate. They sent the cavalry to rescue us, secured our safe transport home and back then double checked all the work done to the vehicle. They waived all charges and paid all expenses. Equally as important to me is each of them offered a sincere apology even though only one person botched the job. I normally give local businesses a few chances before totally cutting ties. In my book this is a stand up organization that will get my future business and deserves four stars. 10/22

I've been bringing my vehicles to L&M motors for 20 years. Today, I brought my vehicle in for a…read morestandard oil change and was charged $327.48. They charged me $32 a quart for the oil and $54 in labor. The last time I got my oil changed it cost me $170, so I feel like I'm being price gouged. Since the prior owner sold the business, things have gone way downhill there. Take my advice and never bring your vehicle to this place. They don't deserve your business.

I went to Eagle River Automotive to get a hole my tire plugged. Service was super fast and easy…read more Cheap as well, only $20! They also were the only place able to get me in right away.

DO NOT GO HERE! THEY RUINED OUR CAR!…read more They purposefully went and destroyed our van along with messing with items in the car without permission (eg: our back hatch). Now the car is unable to work and will be $11,000 for a new engine or $500 to sell. This is unacceptable and atrocious work! Another issue that happened with them was my other car was brought in to fix my heat and they didn't fix the fuel pump, which led to all my gas leaking out. Under no circumstances should you go here. They will purposefully ruin your cars.