Excellent service! Following some shenanigans with a…read moredifferent shuttle service, I reached out to Xpress Shuttles and spoke with Jackson, about my need for a next day shuttle for 5 people and ALOT of luggage. While Jackson did not have availability for the next day, he found a different company to handle our shuttle needs. I was contacted an hour later by the driver to confirm our reservation, and provided a contact number for any customer service needs. The driver arrived 10 minutes early the next day (with free bottled water) and delivered us to LAX promptly. Would highly recommend this company to others and will use in the future.

Upon recommendation from a cruise enthusiast community, we booked Xpress Shuttles for a cruise out…read moreof San Pedro, picking us up at Orange County International airport. The reservation process was easy and Leah was helpful and very responsive. Communication from the driver (Katrina, outstanding by the way) the day prior and the morning of the pick up was timely and we got to the cruise port in excellent time. I definitely recommend Xpress and will use them again when flying into the LA/OC area.

5am flight out of LAX, needed a pick up in the IE at 2:30am and the driver was here at 2:15am. On…read moreour return. our flight was delayed by 4 hrs and they stayed in communication the entire time, letting us know that they'll be there. Great communications, goes above and beyond, and prompt. The vehicles were clean and drivers are safe drivers. My kid left his baseball hat in the van when we got to the airport and they came back to the airport to drop off his hat. Will definitely use this company again.

Maggie was a great driver and her SUV was pristine and comfortable. I'd hire her again anytime!…read more Great company.

Patrick and his team at Ride N Relax were absolutely incredible! We were stranded at LAX after Uber…read morecanceled the wheelchair service we had arranged. Patrick and his team came to our rescue within 15 minutes and took wonderful care of us. Their responsiveness, kindness, and professionalism turned a very stressful situation around. We are extremely grateful and highly recommend Ride N Relax! SERIOUSLY GRATEFUL

My family and I were coming back too late to use our normal airport shuttle and we needed something…read morethat would fit all of our luggage. I wanted to find a safe, reliable, preferably black owned business and it lead me to Ride N' Relax. I was contacted with our driver Rudy's info the day before, and given updates before our / his arrival. Rudy was professional and got us home safely in a beautiful, spacious luxury SUV. After a long day of travel, this was a great way to decompress on the way home.

I found this company on Yelp Ir was super easy to book and…read moreget reservation confirmation. Driver was on time and got us to LAX without delay. I would use they again.

Unfortunately, I did not have a good experience with Thomas transportation. They were supposed to…read morecheck my flight times and as it turned out, I got in a bit earlier around 6 PM. I was told by my driver that he was running late. Initially, he told me that he would pick me up at 6:30 PM however that did not occur. He then texted me to say he was five minutes away, which was not true as well as he hadn't even entered LAX. I told him that we should probably meet at the departure level, but he said there was no need. Then around close to 7 PM, he realized that was a mistake and eventually picked me up. Additionally, he did not have any water with him, which would have been very nice after a long trip. Then to add insult to injury, when I received the companies follow up regarding my trip, I described in detail as I have done here to explain my displeasure. This was almost 2 weeks ago. And to date, they have not even had the decency to contact me to apologize. Poor poor communication skills and follow through in addition to the poor Service.

Professional and punctual service. Great communication. We took a party bus from Ontario to Dodger…read moreStadium and back, and the whole process was convenient. Will definitely be using them again in the future.

Relaxing ride and good conversation. I have used this service several times and have never had a…read morebad experience.

Absolutely loved the service that Ortega Drives provided for us. From the scheduling to the ride…read moreback home, everything went smoothly. Adrian our driver felt like family from the start. He was punctual, and a great driver. He even had a special surprise to end my husband's birthday celebration . We definitely plan to use their service whenever we might need it. Thank you Adrian for helping us make my husband's birthday memorable

Excellent service! I plan to use them again!…read more Never used a private shuttle service to get to the airport before - first time. I made a last minute request to get transportation the LAX. Mike was able to accommodate with only a days notice! Set up was straight forward and he kept me informed during the process. More than fair pricing too! Adrian was the one that picked us up and he was friendly and helpful. He made sure we had everything we needed for our trip, made good conversation, and got us to LAX on time and safely. His car was like new - clean and comfortable. He helped us with our luggage and tied off with us in our return flight coming up. I highly recommend using Ortega Drives! They'll be my go-to private shuttle service!

Had a great experience overall with the business, they had great communication and they were…read moretimely, thankfully! The speakers worked great, they had Bluetooth and there were no issues with that. The driver also dropped us off to go to the restroom and then we had another stop to make, so he was very accommodating and patient with us. My only complaint would be that the bus didn't have a curtain of some sort on the bus from the front, so when we got on the bus at around 5pm it was still super bright out... it would've been nice to be able to see the lights from the inside of the bus... but it's okay! Still a great time, but just be aware if you plan to book it during the day, it will be bright inside.

This company enables you to party‼ great service and very responsive. Will definitely book again‼‼‼read more

I had a great experience with this company! I will use them anytime I travel to Southern…read moreCalifornia!

AET helped make my birthday so special. From booking to the last door opened for me the process was…read moresmooth and enjoyable. Greg was professional, safe and made our group feel comfortable. The surprise birthday gift was just the perfect touch. Thank you AET.

After a conversation with the owner, we agreed that the service wasn't what either of us wanted. I…read morereceived a partial refund for the lack of service as agreed. I don't think this is a bad company at all, they service a large area, but I do think on the day of my ride got a bit hectic. I'm glad that they took ownership and did what was right.

Well we made it to/from LAX alive and in time. I will say John was communicative and let us know…read morehow and where to meet, and let us know when he was on his way and if there were any delays. Otherwise, his driving was a little scary; we were picked up not super early in the morning (between 9-11am), but he looked like he was struggling and swerved 2-3 times to stay in his lane. The van was also pretty filthy on the inside; there were nut shells on the floor and didn't seemed it was cleaned for several weeks. I would not recommend especially if your family has any food or pet allergies.

Excellent service and punctual, stocked with drinks and found us easily at the airport…read more .......................................................

Terrible communication. Shouldn't have to wait over 8 hours for a quote. My family has used them a…read morecouple times, so they referred me and this is what i got from them. My family and I will be using a different service. If you are in need of a quick quote don't use them.