Called on Monday 10/18 to scheduled appointment, stated they were scheduling for Thursday and gave…read moreme an appoint for Thursday between 9-11. No Show today and two phone messages later finally got a call back and was told he had me down for Friday. Frustrating, as I took time off from work to be home. Went with a different company, need someone we can depend on.

We were referred to Tipton by our home warranty. The outside unit of our heat pump was freezing up…read moreand not working correctly to heat our home. The technician came out and assessed and reported to the home warranty that there wan't a mechanical issue. I had to call the technician back a week later. He stated that there was a malfunctioning part and he would have to replace it. He stated that he would contact the warranty company to see if he should order or if they would. I called the technician several times and left several messages. The technician refused to call me back. I contacted the home warranty and they said he never contacted them and that he stated there was not mechanical issues. Now in the summer, we are still having issues with our unit not being able to cool the house. I called the home warranty and I now have to start another claim and pay my deductible. I refused for them to assign Tipton to our new claim as I am completely and utterly dissatisfied with their service and treatment. I also recommended to the home warranty to discontinue referring calls to Tipton.

Great customer service. They were out in the afternoon servicing my account unit that wasn't…read moreworking. They diagnosed the problem and fixed what they thought was the problem. When I got home from work, the AC unit was still not working. I contacted them and the owner was at my house within 20 minutes. The problem was diagnosed and fixed. Upon packing up, he went and got the check my wife had written earlier in the day and told us because of the error, he was not charging us anything. We tried to argue that his time was valuable but he was hearing none of it and wouldn't accept anything for fixing our problem. I won't use anyone else from this point on. Honesty and integrity hard to find these days and when you run across them, you keep it close by.

Our AC quit and after a very sweaty Mother's Day weekend we were referred to these folks by a…read moremutual friend (thanks Randy H!!) We had 3 technicians out today troubleshooting our problem and all were very kind, knowledgeable, and professional. We LOVE our new programmable thermostat and will be putting these guys on speed dial for all of our heating and cooling needs going forward. The are easy to deal with and reasonably priced as well. Highly recommended!!!!

My experience with Apostolic Heating & Cooling was untraditional in that I worked with them through…read morea third party company. The third party company was awful but Apostolic Heating & Cooling was everything you can ask for in an HVAC company! I've seen reviews that talk about their fair pricing and good value but you are getting a world class customer service experience. I felt communicated with every step of the way and they were very transparent. Everyone I spoke to, was courteous and professional. They did an excellent job installing my AC and Furnace system and even followed up with me a couple days later to see how everything was working. They returned every phone call and answered every question, (I had a lot.) I would definitely recommend them to anyone who is looking to get any HVAC work completed. 5 stars all around for their world class service!

From the owner: Apostolic Heating & Cooling, a Christian family-owned business, ensures top-notch heating and AC…read moreservices. We prioritize your satisfaction, offering repair, installation, and maintenance. Our services extend to heat pumps, furnaces, ductless mini-splits, indoor air quality, and home automation.

Worst experience ever. Didnt get my duke energy credit, found out the unit installed wasnt new and…read moredidnt even qualify. Installed a thermostat that randomly turned on the heat or air. (Had a short) called several times and the guy literally gave zero F's that my kid and I were in hell because of his product. He lied so many times that it out numbered the amount of steps i take in an average week. He only wants your money. Had to call another heating and air company to come out and fix this brand new unit. Mitch (owner) doesnt care about his customers or his employees only about getting paid. Dont buy dont call, just call anyone else.

From the owner: Welcome to AAA Professional Heating & Cooling proudly serving all Warren County Ohio, Butler County…read moreand parts of Clermont County Ohio area. We are experts at serving and replacing all systems. AAA Professional Heating & Cooling is here to serve all of your indoor comfort solutions. We offer fast, reliable service, next day replacement systems, and 24-hour emergency service. Servings all brands and installing only the best. We have the same rate 24 hours 7 days a week! We offer complete services for: Air conditioning repair, service, and installation Heating repair, service and installation Heat pumps Gas furnaces Duct cleaning Humidifiers Air cleaners 100% customer satisfaction is our goal so for the very best in service call us today for all your heating & cooling needs. We look forward to serving you! Call AAA Professional Heating & Cooling today!

If I could rate this company higher, I would! A year ago, I had several companies come out to help…read morefix the extreme cold happening on the 1st floor of our 1929 built brick and concrete structure home. I was a bit frustrated because they were offering cookie cutter solutions/services without really identifying the issue(s) causing the extreme cold. I called Dr Energy Service (DES) and was fortunate to have the owner, Chris Shepard come out and provide an energy audit. As you can imagine with the age of our home, he discovered there is no insulation in the walls, ceilings of the 1st floor and to make matters worse, our furnace is located in the attic, which means the solution must push heat down to the lower level! This is a unique situation which called for unconventional solutions. Chris listened, educated , and offered budget friendly options, including those that did NOT use their services. He was a man of integrity, patience, and knowledge. We were very cold, and he could have taken advantage of the situation and sold us all kinds of services; but he didn't! That spoke volumes and this year I called him back and together we determined a plan of action to warm our home. On 12/31, the crew (Jordan, Tyler, Cameron, Brayden, and Jake) came out to perform the work. The guys were punctual (8:15am), professional, courteous, and worked non stop the get the work completed in a timely manner. They kept me in the loop of the work planned and a few minor changes to the plan, that often come with an older home. They cleaned up, actually left things cleaner than when they started (Don't judge me lol) I am extremely happy and I highly recommend DES and hopefully when you book your project(s), you will be lucky to have the awesome crew I had at your home.

They gave me a call and let me know not only that they do not supply the service I was requesting…read morebut they referred me to another company. Thank you for the excellent Customer Service, which is difficult to find these days. James

Furnace igniter went out this morning, searched on yelp for repair technician and Jake responded…read morewithin minutes. He was able to come in 40 minutes and diagnose the issue. He had to go get the parts and replace it but this took less than an hour. System is working great and this was done on a bitterly cold day in January. I figured that I would have to wait all day. Cost was very reasonable and service was great. Highly recommend Jake and Staffords Heating and Air!

These guys installed my new HVAC system in Dec 2024, and while it heated great, it doesn't cool at…read moreall. Jake came back out 6/11, and said the motherboard needed replaced. It's still under warranty, he ordered the parts and charged me for them, saying I would be reimbursed from the company after the install. It has cost me $2,600 at this point, and it's still not fixed as of 8/18, and I haven't heard from them in a week. They've been routinely unreliable, setting up dates to come out for install and then not showing up or communicating. Do not use them if you have any other option.

Never showed up for scheduled appointment. I even sent a…read moretext message...no response. Tried to call...no response.

Not only recommend, I highly recommend Icon! Brandon is blunt and honest while very professional.read more