Lebanon Heating and Air Conditioning is great! Their service…read moreis top-notch and I use them on all my projects. The previous reviews are totally unlike any service I've ever had with LHA. Listen, EVERY company charges service charges....for a business to even open their doors every day and run their trucks takes a LOT. I've been in this business a long time (20+ years) and these are some of the best out there. Thanks LHA!

I had my HVAC go out on Labor Day weekend. I called another company and their after hours number…read morehung up on me. I called Lebanon heating and air-conditioning, they called me back immediately and came out within a few hours to help me. I ended up having to buy a new unit and I cannot tell you how fabulous everyone was. I am so grateful! I will make sure that they are the ones that service this unit I bought from them going forward thank you thank you Lebanon heating and air

I've been a customer for over 10 years and have always valued this company for its quality work and…read moretransparency. Unfortunately, my recent experience was very disappointing. I called for an after-hours weekend HVAC issue and was quoted $140 for the service visit and $210/hour. The technician was at my home for less than an hour, but I was charged $770 due to a three-hour minimum that was never disclosed when I authorized the service. Had I known about the minimum, I would not have agreed to the call. After more than a decade as a customer, I'm extremely disappointed to feel this pricing was not transparent. I will be taking my business elsewhere. If you use this company for emergency service, I strongly recommend confirming all minimum charges and total potential costs before authorizing the visit. Update: Unfortunately, my concerns have only continued. The invoices were not provided until I requested them five days later. I have now had three separate conversations attempting to resolve the issue and was told a billing error occurred and I had been charged plumbing rates. The information provided in each conversation has been inconsistent and, at times, misleading. The original fees I was quoted were repeated to me, yet the charges and explanation continued to change. It appears that Brandon, Barry, and Sabrina each have different information regarding rates, minimum charges, and how this matter should be resolved. As of 8/14/26, this issue remains unresolved. After more than 10 years as a customer, I am extremely disappointed by the lack of transparency, consistency, and accountability throughout this process. I would strongly recommend considering another company, particularly for emergency service, where clear pricing and communication are especially important.

My shower was dripping. I was told $120/ hr & parts. OK. I figured it was the valve and it was…read more Tech didn't have one on his truck so he had to run and get the part. The $71 part at Home Depot cost me $127 plus the $120/hr time to go and get the part. If it was a part in inventory, on his truck I could understand. Worth it so I could save the time. To crank me up for nearly twice the cost PLUS the time to get the part you didn't have seems excessive. Even a 1.1 multiple or 1.2 multiple would be a bit more fair. You're not even floating the cost of the part. You immediately get your money back when you charge me. Nice tech, showed up when they said. I'm feeling taken advantage of and I don't like the feeling.

Our AC stopped working last Sunday, right in the middle of the heat wave. Our home is only eight…read moreyears old, but it's had its fair share of challenges since day one. Unfortunately, a lot of the design decisions just don't make sense when it comes to some of the home's major systems. When Vincent Scicolone from Hiller arrived, we knew he had quite the challenge ahead of him because we had already done a lot of troubleshooting before making the call. It ultimately took three visits to solve the problem--not because of anything Vincent did, but because this issue was an absolute beast. In a well-built home, three visits might seem excessive, but this one was a real head-scratcher. Here's what really stood out: Vincent never gave up. He kept digging until he found the problem, and we're so grateful for his persistence. He was kind, resourceful, knowledgeable, and genuinely committed to getting the job done right. That's exactly the kind of technician you hope shows up when you're dealing with a major issue. To be honest, Hiller has been fantastic every time we've needed them. We recently had a hot water issue, and that was resolved quickly as well. Every technician we've worked with has been great, scheduling is always fast, and booking online couldn't be easier. We truly appreciate the entire Hiller team, and a special thank-you to Vincent for sticking with a tough problem until it was finally fixed. Outstanding service!

Installation of smart switches was so difficult, so we asked for help from Hiller. Jason was…read moreamazing! he spent the time necessary to make everything work perfectly. Very knowledgeable and courteous! Appointments were easy to make with our schedule. Thank you!

Of course our air conditioner decided it didn't want to do its job when the heat index is over…read more110°! So what's a girl to do? She starts looking for companies online that have good reviews. Bingo! Found it! The name of his company says it all! Honest? Yes. Explained things to me in a way I could understand since I have no knowledge about HVAC units. Told me options and explained his thought process behind it. My HVAC needed Freon. And it got what it needed. And now it is no longer in the 90° range inside the house. Another big perk is that he is a local from Mount Juliet. I really do like to support local businesses and this is one that I would use again if I needed. 17/10 recommend!

We were having an issue with the AC in our house where the unit would try to power on, then turn…read moreoff immediately. Dave was one of the first people to respond to my request, and came out to investigate what the issue was. I appreciated that Dave talked me through what he was doing and how the AC unit & thermostat worked so I understood some basics of why things were not functioning correctly. It turned out there was a larger issue with the unit, and Dave was able to procure the parts and fix the unit in a timely manner. He also helped us install new thermostats and everything is running smoothly now! Dave is efficient with the work and an excellent communicator. We highly recommend his HVAC services!

Set up an appointment for 9am this morning. At 9:02 I reached out to let them know that I will put…read moremy dogs away when they arrive if they text me when they get here. Was told at that time that they were not able to make the appointment time they were already late for.

They got my old unit back up and running. Chase did me a favor and disposed of an old mini split…read morefor me, no charge. I'll definitely be back

The DocAir team members are professionals in what they do…read more You can count on them to deliver what they promise. Their prices are very reasonable compared to the quality they deliver. I strongly recommend them.

DO NOT TRUST DocAir. After Numerous attempts to get a mold/…read morewater issue solved at my home the owner Barry hit a whole new level of unprofessionalism while I was trying to attempt a conversation regarding some work they had (not) done. He hung up on me twice saying "I am done with you," and "well, why dont you just hang up on me then!" He actually started in with name calling; literally. They had been hired to remedy a mold situation, and after they completely missed a moldy area under some stairs, they REFUSE to send me a copy of the original work letter, and a copy of the invoice. He knows that specific area was meant to get addressed and was missed. (He DARED me to file a complaint w/ the BBB) They came out multiple times trying to sell me on a "drain over here," and a "new drain over there" and refused any input from what we suggested was the actual problem. Every attempt at selling me drains was met with his caveat of "I reserve the right to be wrong." To his own defense the owner Barry, claims "I haven't charged you for any of those visits" and then he lead into the issue that he is tired of me calling trying to get the work done that I actually paid for. I invite, and look forward to, a response from him on how he can explain the rudeness and the VERY poor workmanship his team does. THEY MISSED AN ENTIRE CORNER OF MOLDLY STAIRS that then spread back to an area we had already treated. * VERY unprofessional * VERY poor communication * TERRIBLE attention to detail * ZERO accountability throughout the entire team. -- one of his employees even said "if this was my home with this problem, I'd just sell the house" {word for word}

Mike saw that one of my A/C units was out of Freon and convinced me to call the HVAC guy who worked…read moreon my system previously. By listening to Mike I saved $800 on new Freon- the other guy admitted he made a mistake! Mike is trustworthy and a good guy! Don't hesitate to get in touch with him!

Mike is super responsive; knowledgeable and honest. He will shoot you straight and pricing Is very…read morereasonable. He got our AC working in no time.

After trying other hvac installers and cleaners, we have settled on sticking with a company we can…read moretrust. They provide thorough explanation and excellent detailed service. Highly recommended.

On time, efficient, knowledgable, everything you want in HVAC service and repair! I would…read moredefinitely call them again!