In my book, Airtronics is the best HVAC repair company in the city. How often can you call a service company, talk to a friendly person, book an appointment with ease, have the technician show up on time, do fast, high-quality work, and charge a fair price? Airtronics checked every one of those boxes. They've delivered that same great experience for me on two separate service calls over the past couple of years. Reliable, professional, and fairly priced. I recommend them wholeheartedly. read more

After working with this service for years after recent staff changes the decline in quality of service and attention to repair are marked. Missed appointments multiple times with no notice or calls, improperly installed filters and missed mechanical issues have resulted in loss of time and money. read more

I'm gonna tell you a dirty secret about Ohio, HVAC companies. In my opinion, most of them don't know what they're doing and at worst are thieves. I never said they're not smart. They know how to take it advantage of you.. Be honest, you're gonna do almost anything they say to make sure you're comfortable in your home, no matter what it cost. They will show you meters and charts and go into technical detail to add legitimacy to the bill. IMHO They're going to give you bs Bottom line in my case I had four different companies come out, and each one of them gave a different excuse of what the problem was and of course each had a very expensive solution. It wasn't the cost that really bothered me so much is that each company had a different take on what caused the problem and what's going to fix it. In snow it was was one of those "we got to see what we find in order to give you a quote" So when you hear something like you're out of refrigerant....or your equipment is out of spe,,,,,get another opinion!!! Airtronics is one of those rare companies that's honest, fair, professional, and willing to put skin in the game to make sure that you're a happy customer. read more

Simply the Best HVAC company I have ever dealt with in my entire life. Some of the best customer service you will ever encounter in the field. When you call, the phone will be answered by Brett. who is knowledgeable, friendly, and totally focused on solving your problems. So often when you call an HVAC company the person answering is a bad communicator- not so here - Brett is sharp as a tack and is actually the nephew of the guy who founded the company. The person who came to service our R22 unit (that we were told was unfixable) was Evan, the owner of the company and the son of the founder who started Airtronics in 1973. Being a small, family run company, allows Airtronics to make much more strategic and well-thought-out decisions than your typical run-of-the-mill repair co. Evan was like a cross between Sherlock Holmes and House M.D. Methodically he eliminated all of the things that could've been going wrong and knocked them off one at a time with humor, empathy, honesty, intelligence, and integrity. At the end of the day, he saved us from having to rip out and install an entirely new system which would have cost us 60 thousand dollars. His team of workers did a fantastic followup job and Airtronics has got to be one of the highest recommendations I have ever made on Yelp. They saved our asses quickly and at a fair price and we all had fun while doing it. My absolute vote of confidence. They are the BEST hands down. read more

Excellent company with great service and integrity. Truly a breath of fresh air from our experience with our previous contractor.

I cannot recommend Airtronics more highly. I had an air-conditioning emergency in a prewar apartment with an older central air system that had been installed long ago by another company. Airtronics sent someone immediately, and accurately diagnosed and fixed the problem. It was a complicated situation and needed some follow up. Everything Airtronics did was necessary, excellent, and impeccably managed. Everyone I have spoken with or met at this company, from Brett who organized everything and coordinated all the follow up, to Billy who was the wizard technician, to Evan, the owner, who came himself to make sure that the diagnosis and follow up was correct, has been incredibly professional, very respectful of our home, and very communicative with us. They did every single thing they said they would do and did it perfectly. I am now their customer forever. This is an excellent, excellent company. read more

Last year, on the hottest day in August, my central a/c virtually died. Through a yelp search, I called AIRTRONICS. Later that morning Evan's crew came out and my got my moldy dinosaur running. I had known for three years my a/c was dying, but each time that I had different company come in to fix another a/c problem none of those technicians instilled confidence in me that they could handle the replacement I really needed. After Evan's guys handled my quick-fix I decided it was time for the arduous task of replacing my entire system. I spoke to Evan, got a reasonable estimate then he went to work to install my new cooling system. What could have been a terrible task in my co-op was a breeze with Evan's expertise and quiet, clean installation; rarely have I been so happy with a vendor. I am as picky as you can be; I highly recommend AIRTRONICS. read more

Evan and his team are so amazing! They were the HVAC contracted company our building used (the one we had was terrible) for our office in the West Village. These guys did something on our floor via the building manager and they were so gracious and helpful even though we weren't customers. But we knew we wanted to work with them as soon as our contract was up. I have relied on Evan and his team so much since then - even when my boss had an issue at his personal residence. He responded to an emergency, recommended someone and even remained the main point of contact through the process. These guys always go above and beyond. Reliable, prompt, fair and professional, I highly recommend Airtronics for all your HVAC needs! read more

Easily one of the best companies I have ever worked with. Evan is incredibly patient and thorough in his explanations and every member of his crew was helpful and knowledgeable. Unfortunately our office AC unit had been installed by another company and had recurring issues, but even on the hottest of days Airtronics would pick up the phone and find a way to accommodate us. Ultimately we did have to make replacements to the unit and system and I had complete faith in Airtronics' explanations and fees. They were always fair and I would hire them again in a heartbeat. read more

I was introduced to Airtronics a little over two years ago. My boss was looking at a commercial space for his business and was questioning the quality of the AC unit. Not wanting to get hit with a huge expense right away we needed an inspection. I did a Google search and was turned down by many companies since we need the unit looked at ASAP. I found Airtronics and was put in contact with Evan. I explained the situation, and he was more than willing to fit us into his schedule. Evan and his team were at the location the next morning, and their thorough report helped determine that this place would be the wrong move. Extremely pleased with the work I save this number and throughout the long process of finding a location I would end up calling Evan whenever we needed an AC unit checked. Recently it was the grand opening event at my boss's gallery. Of course, 8 pm the night before the AC decided to die. Once again I contact Evan and not surprisingly even though this was very last minute, and he was packed with appointments the next morning his team was there fixing the unit. This event could have been a huge disaster without a working AC unit, but thanks to Evan and his team the night was a huge success. I can't say enough good things about Airtronics and Evan. Whenever I have contact Evan, he always responds right away and has gone above and beyond to help me out. Being a personal assistant, I deal with many companies in many different states and I have to say this is by far the best experience I have ever had with a company. They know the true meaning of customer service, which is rare these days. I would recommend this company to anyone willing to listen. You won't be disappointed. read more

Evan and his crew are dynamite. They are always very polite and so incredibly helpful. They take the time to answer all my phone calls whenever I have an issue with my HVAC. They are also always very quick to respond to service calls. I wholeheartedly recommend this fantastic company. You will not regret calling them. They are the best out there. read more

I have been scammed by 3 air conditioning companies in the last 3 years. Evan and his professional team came to my rescue in April, 2017 and fixed all my problems. They pressure cleaned all the coils well. They properly diagnosed the part ($85) that failed in the compressor (another company had wanted $4500 to replace the entire compressor). They even diagnosed the noise problem in another unit and fixed the vibrations with some simple pads. These are thoroughly professional and decent people. (sadly, in very short supply in NYC) read more

the best. They are quick and very responsive. Eli and Charlie changed to coils in our a/c unit quickly and without any disruption to my business, Evan is also great. Keeping our a/c unit running is extremely important to us. They have never let's down.. read more

Even though they do not offer service for PTAC units, Evan the service manager was kindly enough to answer some of my questions, and referred me to another company. You can tell their customer service is A+ from this. read more

Called Airtronics after finding them online, and seeing other positive Yelp ads. I usually do not write reviews, but this company stands out and deserves a big thumbs up!! Our commercial 10 ton air conditioner wasn't working, and our usual hvac company could not fit us into their schedule. Upon calling Airtronics, I found they answered the phone immediately. Spoke to Brett who was friendly, informative, and very accommodating. He said a tech would arrive within 2-3 hours. Sure enough he arrived in less than 2 hours. The tech (Jason) was amazing. He found the problem immediately, and explained the issues in depth as he found them. Within hours a big problem was fixed, at a very reasonable price. I also communicated with Evan, the owner, who was also exceptionally nice, when I enquired about having this company do our preventive maintenance. Called and fixed in the same day!! When does that ever happen? This family owned business obviously takes care and pride with their customer service. If I could give ten stars, I would. Complete satisfaction from beginning to end. A+++ Thank you Airtronics!!! read more

We had a great experience with Airtronics. We had just moved into our apartment and discovered odors around our HVAC unit. We had hired another company to clean the unit, but still had problems. Ed was very helpful. He requested photos and then provided suggestions over the phone several times without even billing us for his time and expertise. He was really thoughtful and we appreciated how he was willing to listen to our concerns. read more