I called before coming in and specifically asked what time you closed. I was told you were open until 7:00 PM, so I drove there. I arrived at 5:00 PM, yet I was told, "We're closing, we can't take you." Instead of acknowledging that I had been given incorrect information, no one took responsibility. After I pointed it out, I was met with an annoyed attitude and a reluctant, "Fine, come in." That was very unprofessional. If you're unhappy about serving a customer, how can I trust you with my eyebrows? Customer service matters just as much as the service itself. Unfortunately, I won't be coming back. read more

Nice and decent salon in the neighborhood at reasonable prices. They accept appointments and walk-ins are welcomed too. Booking can be done either over phone or online. My go to hairstylist here has been Saba. She has consistently provided reliable and skillful services at the salon. With her attention to detail and personalized approach, she ensures that every haircut, hair color, eyebrow shaping, and root touch-up meets my expectations. She also provides suggestions tailored to my needs, for which I admire her a lot. Her friendly demeanor creates a comfortable atmosphere, making each visit enjoyable. 5 stars for her! The salon has a more compact layout. The space to heat your color treated hair is so tight and is in an awkward spot. I've to reduce one point mostly because of that. Although, its not a deal breaker but for these treatments, I expect a nice and relaxing ambiance. When I'm looking for ambience and getting pampered then I go somewhere else. I'd highly recommend they work on the layout to provide better customer experience. From my experience, some of their associates are very good however there are few rude associates too. Once their payment system was not working, and not the front desk lady but another associate asked me out loud at the top of her voice how much you want to pay for tip. This is just one of many incidents. Thankfully, she was not my stylist, otherwise I probably wouldn't have returned to a rude person. It has been a good experience for me with Saba. I can leave the salon happy and satisfied with the service. read more

My eyebrows were threaded unevenly, and one side is noticeably thinner than the other. The process was also more painful than usual, and the technician was not gentle at all. read more

Kauser is the best. This is more of a reminder to me than anything when visiting again! Love her!

Thinned out my eyebrows so bad. I was recommended here by a friend and they ruined my entire eyebrows.

Not clean and over priced. Went in to get my hair washed and blow dryed. I was told it would be $30. I was there an hour and saw a lot of people getting their eyebrows done. They never wiped down any chairs between clients. People lay their heads on these chairs. There was no wipe down , no plastic cover, no spraying of any substance to cleanse the chairs between clients. Also they use a wipe substance in a bowl it looks like baby powder before each wax. They just put their finger in the bowl before each client and apply to the clients face without gloves or washing their hands. I saw them do this over and over again. Very disgusting. When I checked out I was told it would be $50 not $30. Receptionist said it starts at $30 so I also felt deceived about the price. Paying $50 to get my hair washed and blow dryer is way over priced. read more

I decided to give Aisha's a try because I needed a haircut desperately & didn't want to drive far or spend over $100 so I took my chances & tried them. I'm very picky with my hair stylists and have driven rather far (New Orleans) just to get my hair cut by someone I trust. I came here and was a bit skeptic because it does look like they need a little practice but everyone is very nice and the lady did a pretty good job for a fantastic price. I am definitely satisfied and will be back read more

Aisha's Salon & Spa - Long layers, almost there but not bad - Threading Services Near Me - Richmond, Texas

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to say I am severely disappointed is a understatement. They are absolutely ridiculous and so unprofessional. Firstly I came in with my sister for a haircut (a TRIM). They proceeded to cut my curly hair without making it straight or measuring it or making sure it's straight. she just cut it. Now my hair is different length it's ugly and hideous. my hair used to reach my butt when it's straight, but now I have a BOB!!! I expected to come out with healthy hair no split ends but I left HALF BALD!! and not to mention they made a rude comment about my hair and told me that I should be going to an African-American store instead since my hair is so hard to manage. that is absolutely racist. and whatever I told them that they made my hair so short, she was like oh well go to the blacks. Not to mention, they pulled out my hair so much my scalp still burns. I really don't think my hair is hard to manage at all. I just have curly hair. I have 3B hair, which is not that hard to manager. they also said I shouldn't be coming here since this place is just for people with straight hair. they literally sat here and told me not to come here again. What type of business tells you not to come back here again??? I feel extremely insecure with myself since this haircut. read more

I went in for just a shampoo and blow dry. I came out with one of the best color treatments ever! Elena was skilled and able to keep me occupied while the color was working. I'm excited about seeing her again soon! read more

I was completely ignored and never spoken to. Two ladies that walked in after me were greeted and was serviced. Eventually, There was no other patrons as I sat for 15 minutes alone in the waiting room. Mind you I signed in immediately when I walked in. I finally spoke up only to be told that they do not provide services for men. Why not tell me when I walked in? I'm disgusted. Thanks for ignoring me and wasting my time. Welcome to 2020! read more

First time getting eyebrows threaded and Kessey did a great job! It wasn't painful and she was fast and accurate. Very nice lady and definitely listens to her customers. Will be going back for sure! Love that it's so close to home! read more

Aisha's Salon & Spa - Threading Services Near Me - Richmond, Texas

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Brows $8, upper lip $4. Today Kessy did my eyebrows and upper lip. She took her time, wasn't rough, & was meticulous. She even went back after the aloe to trim my brows a bit. She's off Sun & Tues. I've also had Ghazala & she was fine too. They have 30% off all services today & tomorrow (Aug 10-11, 2019). read more

I got a layered haircut from Shirin and she was amazing! Go to Shirin for sure, she was very very sweet too. Make sure you wash your hair before you go! read more

Aisha's Salon & Spa - Threading Services Near Me - Richmond, Texas

Update, quality has gone down in recent years and they weren't understanding of hijab. They allowed male guests to be seated in the front and insisted this had always been the case. I then requested a screen and I was approached no less than three times and asked if I wanted to take the screen down once the males in the waiting area completed their business. But if you allow men in the waiting area, and they can walk in anytime, why would I want to remove the screen anyways? Illogical, ignorant. read more

New to this area and wanted to get my hair colored and cut. Decided to try Aisha's Salon. Was extremely nervous but I was not disappointed. Saroor colored and cut my hair. She was amazing! Her personality and her talent. They were also constantly cleaning due to covid and were big on social distancing. I've found my go to place. Thank you Saroor! read more

The women that work here make this place amazing . I would never go to any other Aishas salon but this one - the women: Kulsum, Suroor, Hamida , Ghazala...love em! For waxing , Hamida has a very soft swift hand. Suroor is great for hair and brows read more

Scheduled a microdermabrasion special that they were running. I came on time, there was some confusion to who was going to perform the task and whether I was going to sit in the open area or to a private room. They decided to put me in a room. I asked how long it would take and she replied 20 minutes. The woman rubbed something on my face and then a 2nd lady came in and said something and they both walked out. I heard someone after me go into the room near mine. 5 minutes later, 1st woman came back and rubbed off what she put on my face and then cut on a steamer and walked back out. 2nd lady came in and wheeled out what I assume is the machine needed and took it to another room. She came back 20 minutes later with said machine, by now it's 33 minutes since my appointment began and I let her know I had to leave. She immediately got the 1st woman and said she'd begin right now. I repeated that I had to go and she said it would take 5 minutes. I left since in my gut I knew something was off. I really don't know how long the process takes nor can I attest to whether it's beneficial. I can say that there is miscommunication and waste of customers time. To be honest, all of my previous facials took place in dermatologist offices or at a spa and I've never had the person leave the room nor anyone come into my room once I was set up. I could be wrong about all of the interruptions and taking the machine in and out my room. Maybe that's normal for smaller day spa places. I had high hopes for the place close to home. read more

Sara Hana did an amazing job on my lashes, brows and henna. She is very sweet and has excellent customer service. Will be a regular here for sure!!!!! read more

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I luv this place.. Soroor, is amazing ! They are very friendly. The place is really clean.. #SanitationIsEverything

I went in today at 4pm to get the 24k Gold Facial. I wanted to know the difference between the facials , there was no in depth description. But the receptionist was nice enough to do a quick rundown of them. When I went in I felt as the lady was out the room more than she was in the room to do the facial. I wish she would have told me what she was doing as she was doing it. I don't know much abt facials but i do know that it is supposed to help get rid of blackheads and I don't think she worked on that much. It felt super rushed. She applied something at the end and told me I can stay there till I'm ready. Two minutes later she comes back and asks if I'm ready to get up. I overhear another customer saying if she could start her hair already. Would not recommend facials. UPDATE- manager called. And then put the lady on the phone who did my facial and as I'm telling her my concerns she hung up on me. Lmfao read more

I had a very good expierence. They are very friendly and make sure their customers are satisfied. the staff is very welcoming. i definitely recommend this sailing read more

Just no... ladies are nice but no. My eyebrows were deformed in two visits I have to really fix with makeup... not threading for a while.

They got me in right away, even though it was 10 minutes to closing. Hamida was very gentle and thorough. It was the best threading I ever had! read more

I went in here today for eyebrows threading for the second time for my teenage daughter.. so we asked only for "clean up" no shape or anything, just wanted the middle and under eyebrow to be removed... Kasy was the lady, and she completely messed up her eyebrows! They don't even match when she was done! I don't recommend them, as they don't listen to what you ask for.. if you do go there, make sure you don't get Kasy. Horrible! read more

Went for layer hair cut.i don't recommend going here.i had a very bad experience.they cut my hair too short don't even see a layers.

NOT following covid guidelines! Workers and customers not wearing masks!! The doors aren't kept open so there is no open ventilation meaning EVERYONE in the building should be wearing masks at all times. As a healthcare worker and someone who is high risk, I was concerned for my own safety when I entered. I asked everyone to keep masks on and workers eye rolled at me instead. I have had patients die from covid and was extremely upset to see that masks were not enforced, especially when it's state law right now. Will be reporting them for sure. read more

Made an apt almost 2 weeks ago after seeing their ad for Eyelash extensions, I called and asked about it and she claimed they did individual lashes and full set lashes. So i made an appointment, called this morning to double check my appointment she said she had it. So I came in and they didn't have my appointment, then they didn't know how to do the individual lashes like they claimed and advertised they did, so disappointing and a waste of time. read more

Miss Casey was wonderful. Came for facial and threading. She was kind and considerate

I had the worst experience with one of the employees at this location. I have been growing my eyebrows for over a year because they are very thin and sparse. I informed both the front and the lady who was doing my threading. I am unaware of her name, but she spoke Gujarati. She proceeded to thread my brows telling me I have hair on my brow bone. I told her to stop three times, and finally raised my voice the fourth time. She ignored me and proceeded to tell me she doesn't care and that she would fix my eyebrows, which she didn't. She ruined my eyebrows, which I had been working long and hard on growing. She also went down and threaded my cheek, cutting me badly. Also, she brought out this powder, filled in my eyebrows despite me telling her not to, and kept pushing me to buy that product after I repeatedly told her to stop. Very poor customer service and skills. read more

My mom decided to give Aisha's a try to have her hair done and it turned out to be a big costly mistake. While her hair was being cut, she stated with the stylist that she was taking off more hair than she had requested. The stylist unfortunately did not accommodate her request which my mom expressed her concerns again. Then the stylist turned my mom around with her back to the mirror and proceeded to continue cutting. Crazy!!! They charged her $20 for the cut, but also an additional $60 for "styling" for a total of over $80. We will never go back to such an unprofessional and gross overcharging business. read more

Went to this salon first time for eyebrows threading. Had a great experience. Welcoming & friendly staff. Definitely will go back.

First time coming and I love it thanks to kessy! Will be coming here for now on! Eyebrows is 8 very good price! read more

This Aisha's location just opened up near my house, and im so glad they did! Everytime, they go above and beyond to make sure you're happy with your service and they really listen to any feedback or concerns. I especially love Kessy and Suroor. They are so thoughtful and go above and beyond with their customer service! read more

ASK FOR FARDOS!!! If you want a beautiful and stylish haircut , Highlights, Facial, accompanied by professional service go to FARDOS I h've gone to FARDOS for few years now and I have always been impressed by her excellent work she listened to what I wanted and she provided excellent customer service she's really sweet and makes you feel comfortable right when you enter the salon I HIGHLY RECOMMEND FARDOS I get lots of compliments she's knowledgeable, professional,very friendly,has people skills, I received the most incredible service I've experienced I HIGHLY RECOMMEND FARDOS TO EVERYONE, FARDOS IS AWESOME!! read more

Loved my eyebrows! Ferdos is the best! So kind and caring! And Sephora in the front was very nice as well. Loved the facility, very clean!

This location is so nice and the employees are super friendly! Kessy is my fav she does an amazing job with my eyebrows! I use to get my eyebrows waxed until I came here one day just to try threading and now I'm never going back thanks to this place(: read more

If I could rate this a 0, I would. Sadly, that isn't an option. I have never been so disrespected in my life. I, a non-binary, human was kicked out because the lady inside assumed my gender. She barked at me, "No males aloud, get out!". She kept insisting I leave, without even allowing me to explain my gender. read more

I went here last week and got threading and waxing done by Shahla. She has lots of patience and dexterity...She is amazing and I got beautifully shaped eyebrows with no pain and cuts. I highly recommend her for threading and waxing. read more

I thought I could try this place out and whenever I did I was not disappointed. I love the way my facial cleansers went and my eyebrows. The lady's name was bhuana and she was so friendly and nice. Definitely going back the prices are so worth it. read more

Absolutely amazing service Ferdos provided me the service of eyebrow threading & they turned out amazing