Oddly enough I could have sworn that I have placed a review on here. But for some reason it went…read moremissing. Bottom line: This place is great shop. The price is more than fair. And the staff is top notch. Best part, no shipping required. No RMA labels and to top it off... Face to face service.

Beware, this shop does not stand behind the quality of their product. Bought Zyn here which was…read morevoid of any flavor, they were stale not even a hint of wintergreen upon returning to the shop and requesting a refund I was told I can only exchange for more of their stale product. Even had the employee give it the ole taste test and he agreed. This seems like a silly solution as I am offered more stale product in exchange for the previous batch. If $7 is enough to cause your business to ignore quality control concerns, I think there needs to be some serious evaluating in terms of your business model and the type of service you are committed to provide. Mind you this is the SECOND quality related issue with this place. Previously i bought a 510 vape battery, which faulted the next day, saw the same people working next day, refused refund, this time I didn't have the receipt but hey you literally sold it to me 24 hrs prior. To sum it up if you want bad product sold by people with zero accountability this is the place for you !

Good deals always good people and good vibes I'm thankful this place is open fr fr yes sir always…read moregood

You say your prices on cigars are the lowest around? I stopped by your shop yesterday Sunday…read moreDecember 1st and these were priced at $45.99! I think I will keep buying from DJ'S Smoke Shop!! Good luck!!

Not sure if they decided to close early or what. Thought they closed at 9. Got here a little before…read more8:10 no big deal. Waited another ten minutes no one was in the shop. Called but no answer. I guess they don't need my business, so in the future I will take it elsewhere.

Sondra was the employee that helped me out yesterday. She was absolutely amazing. I felt welcomed…read morecoming. I only came in to buy a vape and browse some glass pieces. She was very knowledgeable about all products and she didn't try to make me feel dumb with questions about products and didn't rush me out of store. She was very helpful and gave me some great advice/tips on related product topics. Sondra definitely needs a raise or a hire position thank you Sondra you are amazing person.

Service selection and value are the main objectives at the store it's also clean and pleasantly…read moreattended so it should be a pleasure because you also save money too.

Excellent place with great prices on gas and cigarettes! I've never had a rude person wait on me,…read moreexperienced a late opening, or had an unpleasant experience of any kind. In fact, customers seem to be more pleasant here than at other convenience stores. Big props to the staff people who are ready to serve me with a smile at 5 AM!

My go-to store for sleeping gummies. I have started ordering on-line for pick-up and find this…read moresystem seamless and quick. I placed the order in the morning and by noon still hadn't gotten an email saying it was ready but headed down anyway. It was ready so it made the whole visit quick and efficient. I always find the staff here friendly, open, and helpful. They have a good selection of product and the store is always clean and nicely organized. You are greeted at the door, asked to share your ID or medical card for check in and then you can proceed to browse and get what you after.

I am beyond frustrated with this Zen Leaf location on Chandler Blvd. I've been a regular customer…read morehere for 4-5 years, consistently buying around 8 grams every 30-45 days, often in back‑to‑back transactions. I have receipts proving this has never been an issue--until now. This time, I ordered 10 grams of concentrate, split into two 5‑gram orders. Both orders were filled without any problem. Then I was suddenly told I could only buy 5 grams total. When a manager was brought over, he said I could complete two transactions as long as I walked outside and came back in. I said that was completely fine--it's manageable and has been done before. Then the cashier immediately contradicted him and said I could only be sold 5 grams for the entire day. When I pointed out that the manager had just said something different, he backed down and said, "If that's what she said, then that's what it is." So the rules changed again, on the spot, and they refused to complete an order they had already filled. That alone is ridiculous--but this follows a pattern. I had a similar issue 3-4 years ago, involving staff refusing to honor the veteran discount with sale items. That issue involved some of the same people, and one of them was later removed from the front of the store. Ever since then, whenever certain employees are involved, there are problems. This does not feel accidental. It feels targeted. I am a combat veteran, I use a wheelchair, and I was simply trying to make one trip so I wouldn't have to come back for over a month due to pain and mobility issues. None of that mattered. Instead of resolving the problem, they doubled down and even brought in another manager for no reason. This store does not apply rules consistently, does not respect long‑term customers, and clearly has no issue treating veterans poorly. I am done with this location and this company. I will never be back. To other veterans and medical patients in the Phoenix area: be aware of how this place operates and consider taking your business somewhere that actually values you. Thanks BRIE

Honestly had the best experience with Ashton , help us out pick up the best Vape to chill on…read more Thank you

Always great products and vape juice selection I appreciate the customer feedback and serviceread more

This establishment used to be on Ray and McQueen…read more Stopped here for incense as I always like to get them from smoke shops since they are everywhere! This one stands out because the area is growing and they are in the same parking lot as Dunkin Donuts and Filibertos. They have a variety of the skinny incense which was a plus as these are hard to find. I recommend going here for all of your needs especially since there's plenty of free parking, good food and donuts in the same lot.

This place has a wide variety for everyone. As soon as we walked in Isaiah was very cool and had a…read morechill vibe about him. He was very friendly and helpful in our purchase. This was our first time in and he made a good impression on us now becoming long term customers. He deserves a bonus $

Love this location! Sam is always so helpful and knows my order when I come in. The customer…read moreservice is always amazing! No complaints at all. Keep it up!

They were very Friendly to me when I called and asked pricing questions, they were by no means…read moreannoyed or irritated over the phone which is pretty nice. And that energy matched when walking in, very good energy here and I definitely read every place I go into. I hope it stays this way! Plus they have a lot of cool stuff, and know their stuff lol

I drive here all the way from Maricopa because the one dispensary in town does not take their…read morecustomer service seriously. Every time I've came into story people are nice and full of information. They also do really good at not making you feel rushed to pick something out even if there's a line. The only thing Story can do better on is come to Maricopa already !

Just found out about this place. Quick check in, friendly staff and most importantly quality…read moreproducts at really good prices. Definitely coming back here. For late shoppers like me they are open till 10pm!!

Great selection of tobacco and also has great selection of drinks etc for a convenience store. Very…read moreclean and everyone is always very nice here.

Always great place to pick up the bad habit. Great pricing and stock and selection is always spot…read moreon. Will continue to go back.