We started off with a private training schedule with Rich, we scheduled for 5pm but my careless ass put it down for 6pm. Fast forward to the day of training, Rich shows up to the agreed meeting place which is a local park at 5pm and was looking for me. Rich called me asking where I was and I told him how I thought it was at 6pm. Instead of getting mad and driving away, Rich actually waited for me to get there and was very forgiving. He took TIME OUT OF HIS DAY to still train a person who he has never met, who is late, and Lee in mind he doesn't even know if I'm going to flake or not. TALK ABOUT CUSTOMER SERVICE!
We loved the training so much that we actually decided to a board and train with Rich with the focus of being able to take our dog Blu everywhere we go. (We didn't care much for basic training because we thought it would just eat at the time of focusing on the environmental training because we thought that would take awhile to train him out of his bad habits ) Basically, being able to control him at any environment like the beach, pet stores, hookah spots, Starbucks, Santana Row and any high distraction places. Before the training, our dog Blu had a lot of bad habits that made him out of control to the point we didn't enjoy taking him out because we would be so embarrassed. Blu used to mark at every single pole, tree, store isle, toys, if he could pee on it, he would. He's not neutered so you have to keep in mind, it makes it even harder to control a dog always on the prowl for bitches. Fast forward to now? He don't pee until I say go potty!! How you train a dog who pees on everything and now pee on command?! Before, Blu would cry, pull towards other dogs, bark, mark his territory, try to jump on every single person that pass by, everywhere we go. If it's the beach, if there's another dog, he will cry nonstop like we're beating him and he's calling for help but in reality he just wanted to say hi to the other dog. At hookah spots, Starbucks or any spot where we just sit and chat we would straight leave after 15 mins because we would give up cause of how embarrassing it is how vocal he would get, and rebellious he would be. Keep in mind, Blu is a bully breed; so people already have a bad biased towards them. A bully crying and whining and the owner can't control him? Yeah that's probably the most embarrassing thing that could happen to someone. People would give us bad looks, or tell us to control our dog like we're not trying. Blu wouldn't even do his basic obedience cause he wouldn't listen and would only listen when he feels like it cause of how stubborn he is. He also had irrational fears of boxes, he would literally walk over them or would try not to get on top of them.
Fast forward during the 1hr private trading you get during the pick up session for the board and train, Blu now pees on command and doesn't mark his territory. Even though we told Rich we didn't care for the basic obedience, he still taught Blu those things and STILL HAD TIME to train him on what we wanted which is the environmental training. We were only expecting the environmental training and we ended up getting a bonus cause now Blu knows his obedience/ commands. Blu now knows how to heel, when he used to pull so bad that his paws would bleed. We never even took Blu to cut his nails because he would just trim it himself pulling like a damn sled dog on concrete / asphalt road. During the private training I was thinking in my head "ok this is cool and all, but how about the environmental training that I wanted him to focus on?" Then I asked the question, " how would I control him outside though" Rich was so confident he didn't even answer my question he just straight up said " wanna go to harbor freight?" And I said "can we??..." Rich just started walking out the facility towards harbor freight. In our heads we were like "damn he's so confident he's not even gonna answer he's just gonna show us" I was so surprised on what I saw, because now Blu waits patiently outside until I let him go inside. He heels next to me on my left side instead of being a wannabe bloodhound sniffing the goddamn floor. He doesn't pee on every isle, and he also ignores his urge to say to people now. He doesn't say hi until I let him. I would even go as far as saying Blu now has the behavior of a service dog. Yes he isn't trained to be a service dog, but he acts like one in terms of being a good boy and listening to me. You know how Service dogs have perfect obedience? I would say Blu is close to that now compared to what I had before.
It's reassuring to have a dog trainer who actually focuses on your CONCERNS. We've had dog training for Blu before with the focus of being able to take him everywhere, and other trainers would still train him on shit we didn't want. Overall, Rich was cheaper, and better and would highly recommend! read more