this place has excellent care for animals. every time i've called with a question (which happens a…read morelot) they've been super helpful with answers and recommendations. i recently had dental surgery on my cat done and the aftercare meds they gave me made sure she was in no discomfort after. when my pets are happy, i'm happy!

We have had an excellent experience with Nickel City Animal Hospital. We've had our dog with them…read morefor close to a year now. We are new to New York so we relied on Yelp to find a good vet close to our apartment. He's received his annual exam here as well as vaccinations. They were very patient and willing to work with us on the vaccines because we had to space them out for budget reasons. They include a complimentary nail clipping with the annual exam, which was very handy because our baby is a monster when we try to do it. I had to request copies of medical records and receipts a couple times and they've always been very quick and accommodating. The staff are all very kind and knowledgeable. They even called to check in after they got word we had to go to the puppy ER for a swallowed chicken bone. We are very relieved to have found such a good vet; we definitely plan on staying with them for the long term!

Our kitty Taj has visited All Creatures many times over the years. Last week at the age of 17 he…read moremade his final visit. It was obviously VERY hard for us but we knew it was the right thing to do. Dr Albert was absolutely fantastic as he kindly and with obvious passion explained our options. When we brought him in that final day the entire staff was the same way, explaining the process step by step and allowing us all the time we needed to say our goodbyes. The treatment we received from them made the day a little easier. I will be eternally grateful to them all. RIP Taj. 2025-16

You need a new receptionist! I wouldn't come here just based on how rude and uncaring this person…read moreis on the phone. Your vets may be amazing, but wow!!!! This is not how you treat new customers ....ever!

This is the first time using them and so far I'm impressed. They offer a good vet package to help…read morewith costs, haven't seen this done anywhere else. The dr takes time to listen to your concerns and provide their feedback and doesn't judge you. I feel the vet truly has your best interest in mind and really cares for the animals.

We have taken our dog Genny to this vet office since we adopted her in September 2023. Ever since…read morethen, we have experienced serious issues with this vet office, with the exception of one veterinarian, Dr. Stephanie Wishko. For some reason, it's this vets policy to take your pet out of the room for vaccines. My dog is a reactive breed, and she's very anxious around people she doesn't know. That anxiety only got worse after we started going to this vet. Over time, our dog has become more scared of people she doesn't know. Every time she goes to the vet, it gets worse. The worst incident we experienced was about 10 months ago. We took her in for a regular visit, and she needed a vaccination as well. As soon as we brought her into the room, the tech and the vet (not Dr. Wishko) brought her immediately to the back where we weren't allowed to go to give her the vaccine. All we could hear was her yelping and trying to scurry away and you could hear people in the back say "hold her tighter." When she came back in, they were practically dragging her on her leash back into the room with us, now muzzled. We were trying to talk to her the way we usually do to calm her down, telling her it's okay (not baby talking). They physically picked her up to go on the table (which CAN be lowered so she can practically walk on by the way) and when they picked her up she pooped herself, she was shaking so hard you could visibly see it from further away, drooling (she never drools unless she goes on a really long walk or is ran super hard.) Then the vet has the nerve to say "your dog is clearly anxious," as if we didn't know that. We told him we give her CBD from an all natural pet store and he abruptly interrupted us and said "no no CBD doesn't work. Only medication does." But we love our dog so we heard him out. He said he would give us samplers of 2 medications so we can try them (we were charged $10 for each) and that we would have to "keep coming back to try new ones", essentially paying $10 each time. She was traumatized. The vet was also a man that did this to her. She now has an issue around any new man, which is difficult for my fiancé when he wants to invite friends over. You may think it's not fair for me to attribute this behavior just to the vet, but that's what brings me to Dr. Wishko, the only vet that actually heard us and respected Genny's boundaries. She and the tech that was with her gave us a muzzle and left the room so we could put it on her. When they came back in, she spoke very softly to Genny, didn't push her boundaries. She lowered the table to her height, with the tech being extremely gentle with her too. Complimenting her when they finished something, petting her head softly too. To our surprise, Dr. Wishko was so gentle that she was able to remove Genny's muzzle to check her teeth better and EVEN GET A LICK from her. Genny NEVER does that to strangers. Well, Dr. Wishko told us she has a German Shepard at home (one of Genny's breeds) and that she understands that some dogs may take extra patience and care because they are naturally reactive. Her care was the only reason we brought her back a few weeks later for her second vaccine round. This week, we brought her in and a tech came and took her leash from us to bring Genny in the back room again for the vaccine. My fiancé asked if we could go into the check up room at least because we were able to before. They said no and that it was "against policy to do vaccines infront of parents." We complained to the receptionist on the way out and she said the same and that "she seemed to do fine today." We used CBD today so that vet from before was clearly wrong, and she was still shaking so aggressively petrified of what was going on. My dog, and everyone's pet for that matter, deserves to be loved and treated with respect, have their boundaries respected, when going to the vet. The vet can be really scary to any pet, but especially reactive breeds. We will be going elsewhere now. But if you do decide to go to Suburban South, ask for Dr. Wishko.

The most compassionate team of people I have ever met. When I ran into their office like a crazy…read moreperson with my dying cat in my arms they scooped him right up and pulled us into a room. Unfortunately he didn't make it but the reassurance they gave me that I did everything right was so heartwarming. If I ever get another pet I will definitely be taking them there.

After my experience earlier this week, we will never be going back. I called the other morning in…read moreliteral tears because my dog woke up with a large abscess and wasn't eating. I called and asked if they would be able to fit us in that day, because I was concerned and worried that we may have to put her down. As I'm crying to the woman who answered the phone, her curt response was "listen, we are so overbooked right now, I couldn't get you in if I wanted to". No concern for her condition or offering to get her in at a later time. That was it. My father dealt with the same woman a few weeks back when he took my dog in for her rabies shot and said she was awfully rude and didn't understand why I chose that practice. I chalked it up to someone having a bad day, but this was all the confirmation I needed to choose another practice.

Please read to the end for a special discount code on pet meds without a prescription. Be careful…read morehat they charge you for! I called when I arrived with 2 dogs and was 8 minutes late, under 10, and was told to wait because they took the appointment after me first. My 2 dogs were in and out in less than 10 minutes but when I got home I saw they charged $20, $10 each for a late fee. Also when I was at the office they told me starting next physical time they are mandating a $50 tick test per dog. I called them to inquire about what the late policy is before I said who I was and I was told anything over 10 minutes is $10. I asked why I was charged $20 if we were only 8 minutes late and our appointment was swapped with the patient after us. The receptionist then tells me anything after 5 minutes late they round up to $10, and anything after 10 minutes gets rounded up to $15. There is supposedly a note on their wall in the office but not on their website and they don't tell anyone about this not even me when I asked on the phone at first. Plus I had 2 dogs that saw the vet separately so how could both of them be late? I told the girl I was going to ask a lawyer if mandating a tick test and rounding up late fee times is legal and they sent me a termination notice from their office. I was also told that they had no proof that my dogs were taking Simparica Trio when I was at the office because I buy the meds from Canada Vet at a much cheaper price which I thought was rude. So here is the link with a discount of $10 for anyone who wants pet meds much much cheaper WITHOUT A PRESCRIPTION. Also Canada Vet has specials several times a year where if you buy a 6 pack of meds like Simparica Trio they will send you 2 for free with every 6 pack bought!! $110 for 8 chewable tablets and free shipping!!! I promise you won't be disappointed! https://manage.kmail-lists.com/subscriptions/web-view?a=Yf45FB&c=01FM4ADMNEM0DWH0MAWB6JDCBP&k=62a608b885a5afd35c5f14f92f9fda9d&m=01J2WZN7W8VAWKYQAVE4TPH5S7&r=32EPnhC6

We had our pup go their and at first everything was good but then we noticed they were charging us…read morefor stuff they were doing without permission. We went there for her to get updated on shots and then we found out that they charged us 500 for extra stuff we did not ask for.

Very friendly knowledgeable staff took great care of my cats. Rosie Apple was throwing up from…read moreeating leftovers on our plates and they took great care of her!!! Located I'm on the Elma/West Seneca board

thank you, thank you to the staff at Creekview Veterinary Center.i took my girl, Layla, there on a…read moreSunday afternoon for a hematoma on her ear. She was diagnosed with an allergic reaction and given an injection of Benadryl and prednisone. the home care instructions including medication dosing were clear and easy to understand and will be easy to implement. . the vet and all the staff) was wonderful and kind. going to the vet is NOT Layla's happy place and they were great. we drove from Rochester because the ER vet and ALL the urgent care pet clinics in Rochester were at capacity and thankfully Creekview was able to see us....TOTALLY worth the drive to receive QUALITY caring and respectful care. I highly recommend them.

Having a pet emergency in Rochester left me searching for a 24 hour veterinarian. I am so happy we…read morechose to drive the hour to this hospital. Modern, clean, and (relatively) efficient we were able to be put at ease by the extremely likable, attentive, and professional staff. From the in-take to the technicians to the doctor we had absolute confidence that our pup was getting the care he needed. I would go back in a heartbeat. Woof woof.

Today was a sad day. My 16 1/2 year old cat, Benny, had cancer and had to be put down. The only…read moresaving grace was the absolutely wonderful and compassionate tech and doctors at Hamburg Village Vet. There was no rush, no pushing in a certain direction....just presented with the facts and then left it up to me to decide. Even afterward, no attempt to get out right away...given the opportunity to take as much as needed. The staff was caring, and, despite being down from losing Benny, the Office of Hamburg Village Vet made me comfortable and relaxed. A HUGE two thumbs up...thank you! Mark Jones

If I could rate 0 stars, I would. DO NOT GO HERE!!! This vet failed to recognize the severity of my…read morefamily's dogs ear infection & prescribed him ear drops that ended up in a trip to the emergency vet. The drops they prescribed did not fight the infection & ended up damaging his ear behind the infection & created nerve damage in his eye. He is currently unable to see out of his one eye. The emergency vet that we took him to (because this vet told us they "can't see him until 1:45 pm" when we called at 7 am to report the issues post giving the drops they prescribed) told us this could progress into his brain. They offered no help, and no accountability. He is four years old & now may have long term damage to his eye and ear. They didn't even offer to refund the ear drops, which is the least of our worries, but would have gone a long way. We also had our dogs here for routine shots not that long ago & our other dog ended up having seizures post vaccines!! We have NEVER had issues before this vet with any problems like these. I don't know what they're doing with their medications or procedures but something's not right.