Adam is the best! He really knows his stuff and the fish at this shop are unique and well taken…read morecare of

Awesome customer service, super friendly and knowledgeable. Best deals around on fish and corals…read more All quarantined and ready to go

Contacted this company, Those Two Fish Guyz, to give me an estimate. Left a voicemail. Jeremiah…read morecalled two days later. He said he got a miss call from my number and was calling me back. I asked him if he had time to come out and give me an estimate. Jeremiah said he did and would. It wouldn't be a problem. We both agreed to meet between both our schedules. On the day before the meeting of the estimate, Jeremiah texted and assured that he'd come accordingly to what we both agreed. On the day of the meeting, I thought he was running late. So I waited... and waited... and more waiting. He never showed up nor did he make a courtesy call that he wasn't going to show up. It's been several days. Still silent. A coworker mentioned the same thing about this company as well. This company pulled the same stunt on her too. Word of free advice to Those Two Fish Guyz. If you can't make it to a meeting, common sense says to give the customer a courtesy call. If you can't take on a job, give the customer a straight answer that you can't. It'll be a miracle if this company stays afloat when they're already giving potential customers red flags.

My family contracted Those Two Fish Guyz to repair our large family pond. Initially our…read moreinteractions were pleasant and professional, however after we paid our deposit our experience with Those Fish Guyz drastically changed. During our consultation on June 6, 2024, we were ensured all the holes in the pond would be sealed, cracks in waterfall would be repaired, a new pump would be purchased and installed, a UV light would be installed, pump box wooden lid would be rebuilt, and the pond would be cleaned, refilled and would be treated with good bacteria. My mother paid the $1500.00 deposit on July 1, 2024, and work on the pond was scheduled to begin on the following Monday, July 5, 2024. After no one showed up on Monday, July 5, 2024, Tuesday, July 6, 2024, and Wednesday, July 7, 2024, my mother texted Those Fish Guyz on July 8, 2024, to inquire when work on our pond would begin. She was informed work would begin later that day; however, no one came to our residence or informed us they would need to reschedule. My mother messaged Those Fish Guyz on July 8th, 10th, 12th, 19th, and 22nd. Those Fish Guyz finally found time in their schedule to come to our residence (they also brought one of their minor children) on July 23, 2024, and spent approximately two hours "working" on our pond. They informed my mother they would be out the following day to install our wooden lid. My mother reached out to Those Fish Guyz on July 25, 2024, after they missed their previously agreed upon return date. My mother was informed they could not make it. My mother messaged Those Fish Guyz again on July 26th, July 27th, and July 29th. Those Fish Guyz finally returned to our residence on Wednesday, July 31, 2024, and informed my stepfather they were "99%" done with our pond. My stepfather informed them they did not rebuild our wooden top (they instead installed netting and plumbing pipes without speaking to my mother or stepfather), our pond was still leaking, the UV light was not installed, and the pond still had dirt, debris and was not treated. Those Fish Guyz agreed to come out the following day to complete the job and install the rebuilt wooden lid. My stepfather requested an itemized statement of the work completed, their hourly rate and the amount spent on supplies. Those Fish Guyz refused to provide the requested information because they stated they were not finished. After Those Fish Guyz did not return to our residence the following day, my mother messaged Those Fish Guyz on Monday, August 5, 2024, to see if they could complete the work that afternoon. They responded and stated they would out around 1:00 p.m. After several hours passed my mother called Those Fish Guyz and was informed they could not make it out again. My mother requested an itemized statement of the work completed, their hourly rate and the amount spent on supplies. Those Fish Guyz again refused to provide the requested information because they stated they were not finished. My mother informed Those Fish Guyz she was unsatisfied with the work completed thus far and she would like to know what her deposit was spent on thus far. Those Fish Guyz again declined to provide the requested information and disregarded our concerns about their professionalism and overall work completed. Those Fish Guyz became combative with my mother and ended the call. Minutes later, my mother received a text message stating they were going to send her into collections for not paying the remaining balance owed. Please avoid using these individuals at all costs.

They are amazing and well worth the cost! They came quickly and made my tank look brand new! My…read morefish are very happy and healthy and I will use them regularly for their excellent service.! Thank you!!!

Frank and his team are reliable, professional and knowledgeable. I have a male beta fish who needs…read morehis 5 gallon tank cleaned once in a while. Frank accommodates to my schedule and has fair pricing. He even gave me beta fish care recommendations to ensure Thursday (the beta) is happy and healthy. I recommend Frank and his team looking for quality aquarium services.

Extremely helpful in giving great advice for the best care of our fish in preparation for moving…read more Great response time and professionalism. Thank you Aletha and Tom.

Very helpful willing to help me with my pond... install whatever i needed to install.took pictures…read moreof my issue called me they were on it..Thank you..

They order fish for me and make sure that they are healthy before selling them for a good price…read more Great guy and great service! Not really a conventional fish store but they are more than willing to get fish for you! San Jose is littered with a bunch of crappy aquariums so if you are looking for a specific fish contact these guys.

Fluid Dynamics have been servicing our tank for some time now. Our customers are so in love with…read moreour tank. What Dustin and Jeff have done to our tank is truly amazing. Nice, friendly, guys that knows their stuff on reef tanks, they are actually biologists. They are fast, courteous, and reasonable. I've visited their San Jose store a few time, now, you can tell they have excellent livestock as soon as walk in. Everything is thriving and beautiful. They carry the good stuff, hard to find stuff, not what you see at petco or some run down fish store. Best of all, their livestock has a 30 day guarantee! That's unheard of. Every reef shop I've visited in the past tells me the same thing... "once you take it home, it's all on you" No refund, exchange, or store credit...that sucks! I highly recommend this place! By far the best in Bay Area. They also helped me with my home tank as well. I can't believe I'm their first Yelp, these guys are too good.

I have been going to this store since I Moved to the central coast. The owner knows a great deal…read moreand though I am no Beginner in the reef keeping hobby I will often bounce ideas off Paul or Ricky as I know i can get a second opinion that is trustworthy. I prefer not to buy Fish online and Paul will work hard to get the specialty items i am looking for. I am grateful they are in the area! Thanks again to the staff at Tropics

Honestly I don't know where to start with my experience here…read more I've been here only once and that was enough to ruin my experience. As I was looking at the fishes I noticed that the tanks were filthy. I told the staff and they lied to my face telling me they cleaned the tank recently. I swear if you could touch the inside of the tank your finger would be covered in algae. I asked about clown fish and they were obviously over charging me for the fishes, the tanks, equipment, and other items. I should have know that considering how filthy the inside of the shop was. The staff here obviously didn't care too much about this place since all they did was just pretend to clean the area they were at. Hell there was so much tripping hazards on the floor that it felt like Saw puzzle. I swear a homeless person can come in the front door and immediately walk away due to the condition of this place. I spent too much money here for stuff to break as well as my fish being incredibly sick. 1 star is still too high for this review