OMG some of the nicest people here at the Spring Creek Pkwy location. Professionalism at its…read morefinest. Had a biopsy done on a mole on my leg yesterday with no pain at all, and they were very concerned for my comfort. PA Heidi Cook did a thorough exam from the top of my head, and literally to the bottom of my feet. I had no idea that I had two spots on the bottom of my feet. She is absolutely amazing!

TL;DR Even though this place is in an amazing location, it is not worth risk of not getting…read moreinsurance papers processed correctly. Beware of this front office staff!! I was told a referral from my doctor is required to make an appt. No problem - I made a special appt with my doctor to get the referral. I then made an appt with Innovative Dermatology. Now, six months later, my Insurance is refusing to pay my claim because "no referral was obtained"! I contact the front office staff to forward the referral (that I figure they MUST have received, since I was able to schedule the appt). They tell me there is no referral on file, like it's no biggie. It took me 25 minutes, questioning them, while they double checked nothing was on file, had NO Explanation how my appt was booked without a referral, and then they gave me the number to Billing. What's that going to do? I'm sure there is 'fine print' that put the responsibility to pay on the PATIENT. Honestly, Innovative Dermatology was so bad with handling insurance / any paperwork, I actually paid out of pocket to go back to my OLD dermatologist.

I was seen yesterday for a spinal tap. I work in the dental field so I know customer service and…read moretaking care of patients is #1. I had the best experience. The lady at the front desk was very nice. The lady who walked me to Radiology was so kind and made conversation knowing I was nervous. I've never had a spinal tap so I was worried. The assistant who took me back to the room was so kind and made me feel comfortable explaining everything. The PA, I think his name was Daniel, was amazing. He walked me through everything step by step and made great conversation knowing this was my first time. It's always so great to feel comfortable and taken care of in scary/new situations. I really appreciate everyone who helped me out yesterday!

Everytime I come here its the same issue ! I spoke with Tasha/tanesha day before appointment…read morediscussed what I could pay , she received manager approval for payment . Only to arrive day of appointment and they request an absurd amount im unable to pay. Thank you Elizabeth !!!!! who kept me calm and reach out again for approval again she made a potential stressful situation awesome ! Her and Mr Thomas get my smile for today's visit thank you for making my day a little better !

I can't begin to share how much I appreciate my Neurologist for not stopping until he found a place…read morethat understood my needs. The staff at American Dynamic Imaging was simply amazing and considerate. The technician understood the dynamics of claustrophobic and made sure I was well prepared for a positive experience.

I am highly claustrophobic to the point that all my former MRIs were in a hospital under a local…read moreanesthesia. For the FIRST time ever I was able to sit comfortable and unafraid for multiple MRIs. It was a game changer! Everyone was professional and courteous. I would highly recommend to anyone who has this issue.

I just wanted to say that the ladies here are very professional, very helpful and friendly. I just…read morespent almost an hour in the MRI machine, but I didn't feel like it because they were so attentive to my comfort. Lily at the front desk is awesome and Sydney who actually ran the MRI tests was excellent!! This is my second time there and each time it was a great experience for me. If you need an MRI done, please look for Albert Einstein MRI and it's also called legacy MRI at 13101 Preston Rd. They're GREAT!!

Recently had my third Prenuvo scan over the past six years at this facility. After the first scan,…read moreI realized how valuable the analysis was and decided to make it an important part of my preventative care routine with a new scan every two years. I've also had my entire family (including children) get scanned. My experience has always been great and just keeps getting better over the years. The team is very pleasant and professional and the entire experience is easy and painless. I would highly recommend Prenuvo to anyone.

Had a good experience with scheduling the enhanced MRI $3,999 (includes blood work). But the…read morefollow-up was horrendous. No one called me back to schedule a blood draw and follow up appointment to review my imaging results. They really need to work on improving the costumer experience on the backend.

Dr. Khalil performed a major spine surgery on me. He is fantastic in every way. Amazing bedside…read moremanner. My surgery was excellent and the after care is also first class.

This review is for relative newbies like me to the 55 & over crowd. In chatting with our delightful…read moremanager the other day, corporate has been modestly soliciting reviews & I'm all too happy to do so. The most salient aspect of Evergreen is something most people don't even think about; they are a local concern as opposed to national, so not owned by some outside interest. This means hands-down better management, less cost, and sincere attention to the 'Standard of Living' experience. Evergreen values its reputation & you see a conspicuous full case of well-earned awards right there at the front door to prove it. I try to be rather descriptive below, and do so to express how refreshing it was upon moving in to come to a property where the care & concern for the residents is so palpably genuine... To wit: Facility: The grounds are meticulously kept. You see that a lot around town yes, except here it's actually 24-7 two-up clean & tidy. The pool area is quaint and beautifully appointed; on a summer evening for example it's a perfect conversational get-away and no mosquitoes (!)... Typical amenities abound, except here they're always carefully maintained & by golly everything works. First-rate gym equipment, spotless game room w/ pool table, meeting/library rooms, a general group gathering/rec area that also has a clean, fully equipped kitchen. This location also has a secured easy-access parking garage with larger spaces; hence getting in & out of the car is a snap. There's no assigned spaces other than handicaps so you always have a convenient spot every time. Notably, the tow-truck gangs are not allowed to come hunting here so never a worry on that end either. Location: Tucked away in the southwest corner of Farmers Branch, traffic getting to local grocery, retail, and dining is non-existent. Everything necessary for your day to day is a couple miles away or less, and the facility even has a shuttle service for that too. Overall the surrounding area is uniquely safe & peaceful, and Farmers Branch Police are without question the best of all of the Dallas suburbs. There are also miles of walking & riding trails immediately adjacent. Community: Best neighbors ever! Ages run the gamut & are mostly women. Personal get-togethers are constant, open-invitation, and a variety of groups have formed over time for gaming, hang-outs & what-nots... Sponsored holiday events & varietal programs of interest are recurrently orchestrated by management and depending on the topic are geared toward appropriate members of the community accordingly. Residency: Subtle niceties avail themselves once you're getting settled in... You discover there was no skimping on convenience or privacy here. Little things like a plug always right where you need one, abundant pre-installed lighting, a roomy ambience with superior sound insulation to boot. In simple terms, the floor plans were well thought-out and in this price-range are likely unbeatable. On a Personal Note: I moved in here because I could, primarily to address the increasing needs of my mother who had been a resident here past 10 years. Though titled as a senior community, the fact is this place is a hidden gem. I've known many of the residents here for years, as well as the management over time. The service here is unmatched. The cost/value ratio also unbeatable. Most apartment communities are of course geared toward a different crowd; so getting away from certain annoyances of modern communal living, (take your pick) has been a real treat. If for yourself or a loved one you're looking into this category of residence, I fervently endorse the Evergreen brand, and if this specific location is convenient, start here... Note: The pictures available on the net are from initial construction. The landscaping is well developed now and far superior to what the pictures show...

I have made my home here for over 13 years. The manager is very efficient and she communicates…read morewell. We have a wonderful maintenance staff and problems or preventive maintenance is handled as soon as possible. They schedule events and we have a great group of residents who play games daily. It's an stress-free place to live. We all know our neighbors.

Thumbs up for Pro Dental Lab & Imaging Center!read more