DO NOT DO BUSINESS HERE. I hate that my original doctor retired because I have never dealt with…read morethis much hassle before. They require constant visits, and it feels like nothing but a cash grab. I've been on medication that works great for me. However, when it came time for my refill after 60 days, I was told I had to come in and pay $145--for what? The medication works fine. I followed their instructions back in December, refilled my meds in February, and now it's May and the same issue again. With inflation and the rising cost of living, who can afford to pay out of pocket every time just to get a refill? And let's not even talk about the cost of the prescriptions themselves since I haven't met my deductible. Please explain why an in‑person visit is required for refills within a 60-90 time frame? Every refill requires another appointment, regardless of whether the medication is working. It honestly feels like they are milking patients. I only see these people for one thing yet they want me to come in for other services. Why? I only want to see you for one thing. They then said, I would need to show them proof of getting wellness services else where. Why? I don't have to prove anything to you'll. I only see you for 1 thing. So why the hold up. If the money went toward improving the office, it might make more sense--but the place looks untouched since the day they moved in, likely back in the '70s. It's old and outdated. Trust me--if you value your time and money, go somewhere else. Find a provider who cares more about patients than padding their pockets. GREED IS RUNNING THIS OFFICE.

Dr Elmore and Mike have been taking care of our youngest (26 year old) son for 5 maybe 6 years now…read moreand they are the greatest. Delores and Ian who have had to deal with me should get a raise! They truly are a great, caring clinic and they take care of one of the most precious beings in my life so I wouldn't trust just anyone for his Healthcare.

I have had several scans with ViaScan. Dr. Duncan is the best and really cares about his patients…read moreand takes the time to listen ... and advise. Everyone of age should get a scan and then follow up if needed.

Life saving information! So glad we went. rey thorough…read moreconsultation after the scan Highly recommend.

Caring staff -thoroughly reviews your symptoms to name diagnoses vs just give ya meds and see what…read moreworks

My mom has been coming here for years. The on-site parking garage is not free but helps to avoid…read morelong walks or searching for parking downtown. The wait times here as an overall average are shorter than I usually see at MD offices. They are open to letting her to some telehealth calls to avoid us making the trip every month. They have onsite labs. All and all it's one of her easier MDs appointments to make.

This was maybe the easiest and fastest medical office visit in my life…read more Check-in was quick. I filled my paperwork in the night before online. I waited about 4 minutes and was taken back on time. The nurse was great and explained everything and set expectations. I had my scan and I was in and out of the scan in less than 10 minutes.

The phone call to Nancy that assisted me with making the reservation was excellent…read more But once there, none of the front desk ladies were very friendly. But it got worse. The Technician was not at all attentive or understand what customer service is. A simple greeting would be nice, but not here. All communication was short, in a commanding sense, ordering me what to do. Last time I've checked, a simple smile is still free?

Totally unethical group. Went there in July for treatment and overpaid. I have been fighting…read morewith them since for the $40 since. Constantly say they will call me back after investigating further and never do. Told me twice a "check was in the mail". "I am going to discuss this with the CFO and call you back" should be their business slogan. So frustrating

I had a disappointing experience with this provider. I underwent two different procedures that did…read morenot resolve my issue. When trying to understand the ongoing swelling in my leg, I attempted three separate times to schedule an appointment with the doctor. Each time, I was seen by a PA instead, without that being clearly communicated in advance. I was told it wasn't a significant concern and didn't need to be addressed. After seeking a second opinion from another vein specialist, I learned that the issue does, in fact, require further treatment and that the original treatment plan was not effective.

I can't begin to share how much I appreciate my Neurologist for not stopping until he found a place…read morethat understood my needs. The staff at American Dynamic Imaging was simply amazing and considerate. The technician understood the dynamics of claustrophobic and made sure I was well prepared for a positive experience.

I am highly claustrophobic to the point that all my former MRIs were in a hospital under a local…read moreanesthesia. For the FIRST time ever I was able to sit comfortable and unafraid for multiple MRIs. It was a game changer! Everyone was professional and courteous. I would highly recommend to anyone who has this issue.

When I've needed outpatient imaging I now request only the Southwest Diagnostic Imaging Center…read more(SWDIC) in Dallas. I've been their patient for decades, the first reason I recommend them. I've seen many freestanding radiology practices disappear, along with my reports and images, many of which would be valuable for comparison if only they were available. My first tip: Stick with a company with proven longevity, such as SWDIC. My second tip: Get all of your outpatient imaging done at the same place so that you will know how to quickly find what a provider may want to see some day. SWDIC does every procedure I can think of. My next tip: if you have special needs, go to an imaging center where the staff and their accomodations can meet your needs easily. Two examples: at SWDIC, I always had the best of care from Cindy, the same mammography tech year after year, despite my limitations from MS. And I know of no other place you can have an MRI if you can't just get up and walk away from your power wheelchair (Don't I wish!) and walk the long distance to the MRI table. Uh, there's a good reason that I must use a power wheelchair, and only SWDIC has an MRI with a detachable exam table that can be brought to the patient who can't trek to an attached exam table! I thank God for the foresight of SWDIC clinical and executive staff for providing this invaluable tool! Never have I ever met a SWIC staff member, from schedulers to the front desk, to the professional staff who was not both professional and kind, and personal if the interaction was long enough. You may well leave with your images and reports in hand; just ask, if that will be helpful. And don't get away without a parking voucher, although I've always been given one before I could ask.

They told me my Appointment was at 10:15. I was here at 10:15. It is now 11:46, and I asked when…read moreI would be called back at 12:15. WTF? How is this possible

Excellent location with a convenient and easily accessible office location . The staff was very…read morefriendly, welcoming, and helpful throughout my visit. I especially appreciate that they offer Saturday appointments, which makes scheduling much easier for those with busy weekday schedules. Overall, it was a great experience, and I would definitely recommend them

At first I was really discouraged. Doctor sent referral and when they called they indicated they…read moredid not have equipment for the bone density scan so the sent me to the Rockwall location. Got a call stating they don't take my insurance because they are such a new facility so I got referred to the location at Lovers and Greenville. However when I received the call from them I was referred to the one on Merit. Ok so I got confirmation for this location. Than the emails and text messages started. Averaging at 5 text messages and 3 to 4 emails a day till my appointment. Can I tell how annoying that is. Apparently when I showed up for my appointment and told them they just needed to merge my file, really. Also when I tried calling them the person who answered was laughing and really wasn't listening to me. She said come in 15 minutes early to complete your paperwork. You know it would have been nice if this person cared enough to look at my information and notice the problem and corrected it. Now once I got in the check in was smooth and easy. Facility was great and clean. The two ladies that did my scan were great.