I've had an MRI and a CT Scan here over the last few months, and both can be very unpleasant…read moreexperiences for someone who suffers extreme anxiety like I do, but Envision made these experiences as positive as possible. From the extreme helpfulness and friendliness of 99% of the staff, to the soothing technicians who helped ease my anxiety during both experiences, I couldn't recommend them more highly. Extra kudos to Vicky, who was one of the friendliest people I've dealt with all year and made check-in a breeze, and Maria, who not only got my contrast IV in without bruising (now THAT is a special touch!) but also very gently corrected me without making me feel stupid when I tried to go in the CT machine backwards Needing imaging tests can be really scary... both the tests themselves and whatever health concerns require you to need the tests.....and the people at Envision are super kind and compassionate and help make the burden lighter. I recommend them to anyone and everyone.

I am incredibly disappointed with the lack of professionalism and empathy at Envision Imaging in…read moreSchaumburg. They have canceled my appointment twice, both times calling me on the very same day of the appointment. To make matters worse, they couldn't even give me a clear reason as to why they had to cancel. It turns out the technician was simply not available both times. When I tried to reschedule, the staff was completely unapologetic and showed zero empathy for my time. They flatly told me I would have to wait another week because the technician went on vacation. It is incredibly irresponsible to run a medical imaging center relying on just one technician who leaves patients stranded with same-day cancellations. If your time or medical care is important to you, I highly recommend going somewhere else.

A nice bright airy place with very friendly staff and the latest machines too. Very accommodating…read moreand centralized location and efficient techs. Highly recommended.

We called and set up an appointment which was at 6:30 am and gave doctor order, gave Medicare and…read moresecondary insurance information. We arrived at 6:15 am for the 6:30 am appointment and was told they got approval for Medicare but they did not request approval for secondary insurance and that we would be responsible for anything Medicare did not cover. I said all our information was given over the phone and the lady had put me on hold while she checked insurance and said everything was completed. Bad part is my husband needed to be drugged prior to service, so we drugged him for no reason. and now we have to start all over with registation and request new script for Ativan. Drove 50 miles to be rejected at the door. I just called to speak with scheduling manager and got the run around. They said no manager is available to take my call. No problem - We are not coming back.

45 minutes off waiting. Woman at the desk couldn't be bothered. First time here, hopefully the…read morelast. Tech finally came out and told me that although I had checked it, they forgot to enter it in their system. Tried to get info from a young woman manning the desk in the waiting room, but she was rude and unhelpful.

Ascension/Saint Alexius/Amita Outpatient Center is a convenient place to get Physical Therapy and…read moreimaging tests done. I had my intake for physical therapy sessions with Ricky. He was very friendly and thorough asking many questions to assess if I had muscle, nerve damage or worse. Erwin is a great coach in getting your sessions in too! The center was great about scheduling future sessions thereafter that met my needs. They even provided a print out of all of the session dates and times which was very helpful vs me trying to add them all down on my calendar in one go! They have many exercise machines to meet the needs of whatever you're going there for. Easy in and out appointments!

I have been to multiple MRI locations during the course of my back injury that began in 2004. MRI…read moreof Arlington Heights is the best MRI facility that I have been to. Not only was the staff very cordial and sympathetic to my situation, they also were able to accommodate me quickly. Being in an MRI is never comfortable by any means and when you are in pain it can be very painful to be in any position too long. MRI of Arlington Heights worked closely with me to make sure I was relaxed and maintained contact with me to make sure I was doing ok. I highly recommend this facility and it is my facility of choice. You will not be disappointed with there professionalism nor find a more affordable MRI center.

The team here is very professional, courteous, and respectful of your time. Although I had an…read moreappointment, it was delayed about an hour. They kept me informed and updated throughout the delay. The technician ensures you are informed about the safety procedures, the experience, and ensures you can be set up as comfortable as possible. I appreciated the communication efforts.

When the pregnancy anxiety kicks in or you just want to see baby and know everything's alright,…read morethis is the place the go. The tech is super sweet and always remembers us and our conversations. We book our appointment online and show up for her to show us into the room. Once we get started she explains what we're looking at and helps us measure things to make sure everything's looking great. Not a replacement for your regular Ob but a great alternative if you are able in between month long appointments to ease those thoughts. We get super clear pictures and now they even have a drive that you get the video of the ultrasound feed from your appointment to look at afterwards. The clarity of it all is even more clear than our regular obs. Highly recommend if you can, be sure to book your appointment online as they don't take walk ins.

It took me awhile to book the appointment because I wasn't sure if it would be worth it, but I'm…read moreglad we did. It was an AMAZING experience we were able to share with loved ones. The images we received were breathtaking and brought me to tears. Make sure you follow their directions to help get baby awake and moving for your appointment because it does make a difference. We went in first time and our baby girl didn't want to wake up, so we opted to come back for another scan. I made sure she was awake this time! The technician was great and very kind to everyone in our party. It's definitely worth it and you'll have memories to cherish forever, along with many wonderful images/videos to share with your baby when they are older.

This review is a couple years late. But it just popped into my head, so figured I'd review now…read more It was around Feb. 2020. Which was near when Covid was becoming newsworthy. My wife had cancer and had been through 6 months of chemo, 1 month of daily radiation, as well as other treatments. This day she was having chest pain, and I insisted we go see what is happening. Turned out is was probably just anxiety. Anyways, I pulled up in front to let her out and park the car. But she told me to wait a minute. So of course I did. We sat for maybe 2 minutes in the car. Nobody around outside. No other cars. I just was seeing how she was, and persuading her to go get checked out. Then out walks a lady nurse. I'm thinking to myself, "good, maybe they will help persuade her to get checked out". Boy was I wrong! We were greeted with an angry, "What are you doing sitting here?" I said, "My wife has some chest pain and we are just getting ready to come in." Her response in a snarky tone was, "Well it's really weird you are just sitting out front like this!" I responded, "Well, we were deciding if it was needed to come in." Her response, "We can't help you, you need to go somewhere else!" It was a very weird experience. Thank God my wife was fine and it seems it was only anxiety or perhaps just something caused from her year of cancer treatments.

i went in to be seen and had plenty of cash as i am not currently insured. after finding that there…read morewas a 50% higher price to be seen that what i saw posted online i asked about that and was basically talked out of being seen by a secretary and she gave me a pamphlet for financial assistance. i never said i was poor or broke, i was upset at the lack of transparency and understanding and left. not going back again and really hope that this improves for others as im just hoping im ok at this point and have lost faith in the industry. honestly sad excuse for a medical center.

It's rare to come across a reason to give 5 stars that has anything to do with the medical…read morecommunity, but if you are reading this I suspect that you are getting a test done at this imaging center. The place and intake staff were fine but the diamond in the rough was Paul my tech who had to administer a CT Scan. That scan consists of drinking a large glass of awful tasting liquid and having dye injected into your vein. Both very difficult for me to endure. However Paul, who was so competent, and also so kind and understanding made the situation more than bearable. With over 20 years in the business I found out that Paul has personally experienced the same test/s and what could be better than someone who has walked in your shoes. He will treat you with kid gloves and make your experience the best it can be which is why I had to post this review for him. Thank you so much Paul.

I have been to this location a few times as a 'walk in' patient. I expected to wait for a while,…read morebut was helped rather quickly. I recently made an appointment in the wee hours of the morning. When I arrived, I barely sat down and they called me in. The PCT (Raymon) was very friendly and professional. He listened carefully to my concerns. The NP (Adrienne) came in to see me within a few minutes. The service has always been really great. I have had x-rays and minor labs in the past, and felt heard and well taken care of by al the staff. I highly recommend the appointments as you can go online any time to make and appointment. It even will tell you where you are in line if there is a wait. Thanks for the great service, and for caring!

My 21-year-old son was not feeling good ears were bothering him had a headache throat, we went here…read moreThe doctor spent like 5 minutes with him did not do any kind of test just told him to go buy some delsym and some pure saline drops gave him a specific brand to get, we did He suffered for a couple more days till I got them into a regular doctor I drove him because he was feeling dizzy on top of that, I took him to Duly by Costco on meacham road, I wish I thought a checking there a couple days earlier to see if he could get in. The doctor there looked in his ears right away The other doctor did not even look at physicians immediate Care they never looked at his ears never looked at his throat! Well this doctor at the duly took one look in each of his ears and told them you have an ear infection in both ears That's what's causing all this problem, a real diagnosis! So he prescribed antibiotics and within a day of taking them the pain started to ease up finally the kid had some relief after being up so many hours because he couldn't sleep because of pain. And then my son paid their copay that his insurance tells him to pay while we were there well at least that's what we thought it was when the lady charged him 93 bucks for absolutely nothing, about 5 months later he gets a bill in the mail wanting $286 bucks, then they send him an email and a text and the text and email both say that he signed up for auto pay so this place saved his card information when he made the payment he did not write his card number down did not give them permission to do an auto pay and they did not turn it into the insurance company but no they did take it out of his card which is linked to his bank account and we had to fight it because they did not have permission to do an auto pay so watch yourselves if you go here you are better off going to the emergency room. I will never again go there myself or take my husband or my children there. I went months before like a half a year probably my son for a problem I had with my leg They did an x-ray and said everything should be okay that this sore I had on my leg next to hardware was fine there was no infection in the bone, but guess what there was an infection in my phone I had hardware on my tibia and my fibula and there was in fact an infection in my tibia I had to have the hardware removed, and my tibia cleaned out to get rid of infection. So I have good reason not to trust this place for myself and with my son going there They are rip offs they have no clue what they're doing! Go to the emergency room and skip this place well we were there I heard them send somebody that came there to the emergency room anyway for an x-ray because theirs was not working or the tech wasn't there something. And so according to what I heard they had spoke to them on the phone before coming in and when they got there and said what the problem was they could have been told and should have been to go to the emergency room because it sounds like you will need an X-ray and we are not able to do it today but no instead they let the person stay with their child and why so they can get more money No doubt they build the persons insurance and charge them the copay and who knows what they tried afterwards. If I could rate this place on the scale a negative zero I would do that

What a joke, the girl who did my fingerprints asked if I cut my fingertips in order to avoid…read morefingerprinting?!? Then continued to literally keep talking even though I was clear I had a child in the car and needed to get going, fast forward she completely messed up the fingerprints after not shutting up the whole time and accusing me of some of the dumbest nonsensical things ive ever heard, now I have to go somewhere else and this girl wasted my time, go somewhere else bc you will have to anyways. Awful care and low quality service

The staff is both incompetent and rude. They do not post their hours for specific tests, nor are…read morethey HIPAA compliant. I made an appointment after arriving the day before and being turned away Bc the hours for employment testing were done. (If it was bloodwork and the phlebotomist wasn't available, I'd understand - this is a urine test. Check ID, get my urine, and done.) I made an appointment for today, signed in on time. And now 20 minutes later and I'm still waiting. What's the point of the appt? Additionally, the staff is sitting on their phones at the front desk. #CustomerServiceFail As I watched a woman walk out after her appt, they slammed the door behind her. This is added at the end Bc I just witnessed it happen and couldn't believe my eyes.