Kim and I always enjoy Cody being over here as our technician we like talking with him.We had some…read moremisunderstandings about different things but they always works it out for us. He is a very knowledgeable person. and he helps us out every way he can. I would recommend Absolute Comfort to anyone.

We were a customer of 13 years and had a good run with Absolute Comfort. We prefer to support…read morefamily-owned businesses and Absolute Comfort came more than once after hours when we lost AC. We bought both furnace and AC units from them, and they had never steered us wrong. Last summer we bought a new AC unit based on Alec's suggestion and at the time found him to be honest & knowledgable in the process. Alec also suggested Lennox's new iHarmony zoning thermostat of which now after researching we paid way too much (we were charged $3K+ and it costs approximately $387 online). After installation we returned home from being out of town to an above 80-degree house to later learn the new thermostat had been programmed wrong upon installation. They did come right away on a weekend & made some temporary changes to get the house cooled down. The heat continued for days after that. Alec couldn't figure it out and turned it over to Ronnie. Ronnie tried to fix it (meanwhile we were still battling the July heat) and told us to stay in touch via phone. That was the last time a text or call was answered and were unwilling to call Lennox support to fix the problem. We finally had to go through a painful 1+ hour support call ourselves to learn the zones had not been set up correctly upon installation. Correcting the thermostat fixed the problem immediately. Never heard from Absolute Comfort again, and we chose not to pursue any longer. We felt like taking our money was priority this time around, not customer satisfaction. That was a dealbreaker for us.

A huge thank you to Schuler Heating and Cooling! First, the people and customer experience were…read moreincredible. From top to bottom, we felt like we were in good hands the entire time. Second, with a failing heat pump just days before a cold snap, we had a consultation and a competitive quote in our hands within 2 hours of our call. The system was installed, work area cleaned (very clean!), and we were back to normal life within 24 hours. The materials, craftsmanship, and finished product were top-notch, exceeding expectation. Third, this is all happening during a pandemic, and everyone followed and/or exceeded all of the recommended protocol. I hope they don't get too busy for us, but they should be your go-to company!

We have used Schuler ever since we moved to the area 25 years ago. Most recently they responded to…read morea potentially life threatening situation when the furnace exhaust piping rotted out, discharging CO2 into the house. They responded within two hours and quickly rebuilt the exhaust. Quality of work was exceptional and the price was very reasonable. Great job!

Used a company that sub-contracted the work to Bickimer for installing an EV charging station. Even…read morethough they were subcontracted, the cost was almost 30% lower than a qualified, highly rated, local electrical business I had searched for myself. They arrived and made the installation quickly. Took care of getting the permit and arranging for the subsequent inspection. Initially, like the electrician I had picked, the plan was to route the power from the breaker box, outside and, via a conduit, run it to the attached garage. Upon arriving, they cleverly found a way to route it through the ceiling and straight over to the garage. They also adjusted the receipt, invoice, two additional times to meet the local utility rebate by adding information the utility was not specific about in the instructions. I was pleased with the results and, 2 months later, still looks and works great!

Greedy. Money hungry. Messy. Disorganized. Just don't…read more He cares more about squeezing every last penny out of his customers, than doing what is right. They told me once the work was done, to plug my car in to make sure it was working correctly. It wasn't. The tech was cold and in a hurry to leave-- making zero attempts to solve the problem. Instead, stating "it's probably because your car is fully charged", as to why the charger was not indicating it was charging. I ran the battery down on my vehicle, to attempt charging again. However, the charger still did not indicate it was charging, when plugged in. Bickimer expected me to troubleshoot the issue myself, asking me to flip the breaker, and when that didn't work, telling me to open the charger up and make sure everything was how it should be. After telling them I was uncomfortable doing that, they agreed to come out and address the issue. That agreement was quickly negated when they decided they THINK the issue is within the charger itself, and not a problem with the install. To which, they say they will need to wait for the replacement part, and to let them know when it comes, and then they will come back to fix the issue. A little over a week later, the part arrived, I reached out to Bickimer to get the charger fixed--now they want $295 to do so! So now, unless I pay an additional $295, I'm stuck with an EV charger, hardwired into my home that does not fully function, and will not indicate whether it is charging or not. In addition to this-- Bickimer is very unprofessional. The techs did not arrive until nearly 40 minutes after our scheduled appointment time-- no notice given. Once things go south, Spencer will refer to you however he wants and blame it on talk to text. Good luck getting Mike to hold a conversation and face the situation. He'll leave it to his front desk girl, Briana, who is so disorganized that she'll reach out to you several times to schedule, once you're already scheduled. Don't get me started on the mess they left behind on my wall! I highly suggest you don't spend your hard earned dollars at this company, and advise your clients not to spend theirs here either!

Have been an Ideal Air customer for two years in their service plan that offers yearly A/C and…read morefurnace tuneups as well as a discount on services. I scheduled the A/C tuneup this season and was told that the fan was not working and they gave me a quote of $800 to service it and $2700 to give it full workup!!! THAT'S WITH THE DISCOUNT!!! I called around and found another certified HVAC specialist who offered to come out and look at it. They spent 30 minutes at the house and had me up and running for only $75. The fixed the fan and filled it with freon as well as looking at the rest of the system to make sure I was up to par. I called and canceled my service contract the next day.

My wife and I have used Ideal Air several times, including the replacement of our air conditioner…read moreand furnace a little over a year ago. The service has been consistently excellent, with very friendly technicians who do a great job of presenting you with options without pressuring you to spend more money that you should. I can't guarantee that their prices are the cheapest in town; but I'm willing to pay slightly more for a company that I know will stand by its work. I have to give one specific example -- we recently had a technician stop by because our A/C seemed to be running less efficiently than usual. As he went down the steps of our garage to begin his inspection, he slipped on a workout mat that I had forgotten at the foot of the stair -- It was completely my fault and I felt horrible. He seemed to hurt his knee and to be in some discomfort. I would have absolutely understood if he had called off the service to return at a later date, or if he had offered rushed or less than courteous service. Of course, he did nothing of the kind, but offered the usual patient and thorough service that I've become accustomed to. He inspected our system and cleaned our A/C unit, which fixed the inefficiencies that we had been experiencing. The kicker, after all this, is that we were charged nothing at all because the service agreement from our A/C purchase, which I had completely forgotten about, was still in effect! Our technician, of course, reminded us of this. Great company. I recommend them with confidence.

Called to have my AC checked out because it wasn't blowing well. Asked how much the service would…read morebe over the phone and told $105 for the service call. And any additional cost for parts, or additional service, would be communicated. AC guy showed up, looked at my AC for about 30 minutes and came up to tell me to change the filter and the problem would be fixed. Charged me $210. I asked why 210 when told it would be 105. He said 105 is for the service call and the other 105 is for him to be there. What? He didn't do anything. Granted my air filter does need to be changed, and I was aware of that, but thought there might be an actual problem. Not sure why the cost would double. Called to question this and the rep said she would call me back. Have yet to receive a response on that. Sure won't be using this company again, feels like I was scammed.

Great company. Mike the owner and John Hurd are quality people. This world needs more folks like…read morethem.

Our heater went out Christmas Eve in the afternoon. AIR-PRO got a repairman out QUICKLY!! He…read morediagnosed the problem and fixed it very quickly!! The TOTAL charge for the repairs was less than the "holiday upcharge" other companies were charging just to come to the door!!! This company provides EXCELLENT service at a GREAT price!!! Their value is off the charts!!! I recommend the 100% without reservation our exception!!! Quality LOCAL business!

We had two Nest thermostats installed by John. Excellent service. Arrived on time, and completed…read morethe task quickly. We have used Air-Pro Comfort for all of our furnace and air conditioning work over the past 7 years. Their experienced technicians set them apart from other HVAC companies.

Unprofessional. Poor communication. Not helpful. Just avoid so you're not stuck in the heat for…read moredays on end with no AC.

Christopher did an outstanding work working on our AC. Because of the heat, he started the work at…read more6am, as he had also to go in our crawl space in the attic. He is very knowledgeable and professional and we highly recommend him! By the way this is our second time working with him!

I have been a customer Besel's since 1990s, Have always been satisfied with their service until…read morelast year. I didn't mind paying a little more for better products/service through the years. I have seen managers come and go over the years. This is a warning that they no longer seem to care about their customer's. I spent over$8000 on a new heating/ac system in approx August 2023 with a 10 year warranty. Unfortunately the compressor broke down during the heatwave last August. I contacted Denis Wacker in charge of the service dept. He informed me that they could not help me. That they could not get another compressor or furnish my tenant with a couple of window ac units to get him by the 100+ heatwave we were having. He was gracious enough to charge me a service call and offer me around $878 to make up for the fact that his company could help me. WOW!! $878 vs $8000 +WHAT THEY ORIGINALY CHARGED ME! In the past they have always installed above average equipment HOWEVER, things have changed under the current leadership! LET MY RECENT EXPERIENCE BE A WARNING IF YOU PLAN TO USE BESELS IN THE FUTURE! By the way I got ahold of another contractor and he got my tenant up and running within a week.

It's important to get routine service on your HVAC, and Besel did a good job of making sure that we…read morewere prepared. The staff was knowledgeable, their service technician worked quickly, and they were courteous all the way through. It's easy to put off routine maintenance, but it is important!