We spent more than $35,000 with JC Enriquez within just a few months, including over $4,000 for…read morefour new toilet installations and more than $30,000 for a bathroom remodel caused by a plumbing issue. The remodel took over six weeks, and during that time we were displaced from our bedroom and had to move into a spare room upstairs. Recently, I noticed the caulk around the bathtub seal was coming up. It took more than two weeks for someone to come out, and the repair itself took only about five minutes. Instead of handling it as a courtesy, I was told the work had been installed in January 2024, the warranty was only for two years, and I was a few months outside the warranty period, so technically I should be charged got a $150 service call. While he were here, one of the toilets they had installed also needed a very minor adjustment inside the tank. Again, I was told I was just outside the warranty period and would have to pay over $150 for a service call for what was essentially a two-minute fix. I understand that labor is not free, and I respect that service companies have to charge for their time. However, after spending nearly $40,000 with this company, I expected at least a little courtesy and goodwill for such small, quick adjustments. Instead, I was met with a rude attitude and a complete unwillingness to help unless I paid another service charge. My biggest issue is not just the warranty cutoff. It is the lack of professionalism, courtesy, and customer care after we spent so much money with them. The experience felt very transactional: take the money, then refuse to stand behind the work in any reasonable way once the big project was done. Based on our experience, I would not use this company again, and I would strongly encourage others to be cautious. Get every warranty term in writing, keep all documentation, and be prepared for them to request proof and charge service fees even for very minor issues. Or just avoid them all together and don't do business with them. Buyer beware.

The Force is strong with J.C. Enriquez Plumbing!…read more Seth (clearly a Jedi Master) and his hobbit-sized apprentice came to the rescue when my water heater gave up like a stormtrooper in a blaster fight. They replaced it fast and installed a NuoH2O no-salt softener--because San Antonio water is harder than carbonite. They gave me the right info from the start, showed up on time, and worked like true pros. Now my water flows smoother than the Millennium Falcon in hyperspace. Highly recommend this legendary duo. May your pipes be forever leak-free!

Exceptional Service from Joshua! Five stars all the way! We…read morerecently had our faucet replaced, and Joshua Mora was absolute pleasure to work with. From the moment he arrived, he was incredibly polite, respectful of our home, and highly professional. He took the time to explain what he was doing, completed the replacement quickly, and left the workspace spotless. It's rare to find such dedicated and courteous service these days. I highly recommend this company, and especially Joshua, for any plumbing needs!

Great job performed by great technician. Work was completed in a timely manner and the price of the…read morejob was very reasonable.

We have worked with Daniel before and were very pleased with his work on our water heater install…read more A year and half later, our water bill increased with notifications from SAWS of a potential leak. Daniel came out to inspect and could not locate the leak, but could hear it. Suggesting a little bit of time for the leak to come to the surface, it finally showed itself on our lawn. Dillon came out and located the leak, repaired, tested and advised the system is now closed and no leaks evident. Daniel and Dillon are very conscientious and thorough in their work. They are great to work with and I trust them to complete the job and at a fair price. You definitely will not feel cheated, and they will explain all details related to the job. they are my "go to", in terms of plumbing and honesty.

Unfortunately, Mr. Daniel appeared uncomfortable with the idea of an easy installation for a water…read morefiltration and water softener system. He constantly emphasized how much work he believed was involved, seemingly thinking I lacked knowledge about the process. Additionally, he refused to provide a quote on Yelp, possibly aiming to give me an inflated price in person. He then proposed a charge of "$1,800.00" for the job!!! I reach out to another licensed plumber in yelp as well, they were professional, honest, and confident in their work. They ended up charging me only $600.00 to complete the job! For my interaction and experience with Mr. Daniel, I cannot recommend Purpose Plumbing.

I ended up going with an old plumber I thought had retired. I had my toilets both fixed and am…read moregood to go.

When I called PlumbSmart they told me if I needed a technician today, it would cost $72, or if I'm…read morewilling to wait, they could schedule me for a free estimate. Thank you for the option to choose. The expert, Roger, that came by did an amazing job communicating what needed to be done and knew what steps to follow. When the second expert, Roger, came by, everything was quick, simple, and straightforward. I have yet to have everything completed yet, but so far it's been a great experience all things considered. Oh and I love that they send me a text of who I should be expecting and that they're on the way. Great touch. 10/10.

The quality of his work was great in explaining everything to me. He did a great job at getting my…read morethermostat working.

At the beginning of March, I scheduled GOETTL to come out and check my AC unit for our summer…read moremaintenance. Christian Acosta arrived right on time and was very friendly and kind. He's also clearly a dog lover--he greeted my dogs and even gave them some stuffed toys to play with, which they loved. Christian carefully inspected my unit and was completely honest about the situation. He explained what was going on and what needed to be done without trying to upsell or take advantage of me. He showed me everything and made sure I understood the condition of my system. You can tell he truly cares about his job and about helping customers while trying to save them money when possible. He was respectful of my home and very professional throughout the visit. I've worked with GOETTL for many years and have always been satisfied with their service. Christian was outstanding, and I would give him five stars any day. I highly recommend this company to anyone needing air-conditioning or plumbing services.

Well darn! I should have read the reviews before calling Roadrunner Pluming back to my house to…read morefind the water leak that we have or should I say had cause my husband found it and fixed it. I will say their plumbers are very professional and I even enjoy their cute little bios that's they text you - very nice touch. That amounts to nothing really if you don't complete the job that is paid for. They did a water leak inspection and charged us $350 to tell us that the leak was likely on our water softer line somewhere. So we called Puragan who quickly came out next day and took a look. They also charged me $0 dollars. It wasn't their lines but they found a line that Roadrunner did not and bam! Guess what we found? Wet ground and eventually the leak. It was on the complete opposite side of the pool. No where near where they said the leak was likely at. We won't be needing a plumber now cause we can fix it with a few parts and some of our own labor. I want to be fair with this review. I do have a very large ranch style house with a pool. It's old and complicated but we love it and are doing our best to bring it back to its former beauty. I'm also not looking for the cheapest option. We just want to hire contractors that give us the quality work that we pay for. Not only that, if you do a good job we will highly recommend your company to others and you will have a repeat customer for as long as we live in SA. We are no contractors but grew up poor in Alaska making us very capable and handy to complete "do it yourself projects" but we are also smart enough to know what things require a professional. When I hire someone, that's all I ask.

We've had a plumbing/clogging issue with our laundry room sink for quite a while. I have used…read moreeverything to try to get rid of the blockage, from products to tools. Mike came out quickly, right when he said he would be there. I explained what was going on and he got busy finding the problem. It didn't take long for him to figure it out and I guarantee you, I never would have, because it actually involved the air conditioner too. He showed us, on video, what the problem was and gave us two options to clear it up. We chose the option that would keep the drain clean for years to come, and they cleaned it out. We got to see the video of after they did the work. A+ service all the way. Their prices are really reasonable, and I'm really glad we found them here. We will be using Roadrunner from now on.

Great service came the same day, and problem was fixed within 1.5 hours. fair price also.read more

We had an awesome experience with Andres!!! We had got a few quotes for local plumbers to get some…read moreplumbing done at our house and Andre's was the most affordable with good reviews! The company explained everything great from the plans to the start and end dates, the work was quick and communication was great! We will definitely recommend them to friends and family in the future! We appreciate them so much!

Matt & Freddie came to my sisters house to see why the tub/ shower was leaking out onto carpet…read more They checked everything thoroughly. So pleasant ! Put some silicone around faucet in tub. They were great. The conclusion: User error causing water to spill onto floor and get soaked up into carpet!!!!!!!!! Yikes. I will definitely use them again.

Their work is first rate. The value is very good. This company came to my home. Did the required…read morework in a very professional manner. They cleared the drain waste pipes they showed me the problem with their video camera. They determined the city pipes were the problem. Waste backed up into my home because the city pipes had a belly. I complained to the city and they sent out a team to look. I'm sure nothing will come of it but now they are aware of the problem. If it happens again, I will take it to small claims court. Great service!

Water heater went out last night a quick google search and found All I know Plumbing, responded…read moresuper quick and came out 1st thing in the morning 7:45 am! Very friendly and super helpful with the service we needed done. I definitely recommend & will be using them again.

From the owner: We are a licensed and bonded company with over 50 years in experience as a licensed professional…read more We are family owned and operated. We provide top quality plumbing repairs at an affordable price. We try to be as affordable as possible for every customer. Give my pros the opportunity to service your home and stop paying those big company prices.

Courteous, prompt, professional and reasonable. How often does one get to say that about a…read moretradesman? Henry stopped by when I was told to expect his visit, texted me to let me know he was on his way. First thing I noticed was that he put on shoe covers on his feet before entering the home. Efficient and an all around good job plus he cleaned up after his work! HIGHLY RECOMMEND!!!

Henry came out and fixed our leak the same day we called. I appreciated his professionalism and…read moreattention to detail. I highly recommend you use this company.