Love the look and feel of my new metal roof. The process was easy for us. The employees were hard…read moreworking even going to almost 8pm to make sure they were set up for next days work. My homeowners insurance dropped significantly. Best investment and happy with Techline. I would definitely recommend.

This company gave me a very comprehensive estimate that included adding or removing vents and…read morecovering holes in the roof along with fixing any rotted areas in roof or trim. They showed up as scheduled and reroofed a 2100 sq ft home in two days. This included removing all shingles and installing a galvalume metal roof. The work looks great and there were not extra charges. I highly recommend using Techline Roofing!

So, giving bison another chance. We had an incident where they left our roof over my…read morefather-in-law's apartment and tarped for 2 days. On the second day we tried to get hold of people and everyone was unavailable. We have been told they were going to come back to tarpot that day but they did not. Early this morning we heard from the head contractor who had been out of town. He was very upset about the situation. He said that that was not their policy. That they had a requirement that everything be covered before people went home for the day. As a result of the issue, they are intending to compensate us in some fashion. The biggest thing is that the house is covered now. They have almost completed the roof and said they will be back on Monday. At this time I am satisfied with what they're doing, will update this review at the end of the contract.

To future customers, be warned! Everything started out great with the inspection and quote. Then we…read moreagreed to the start date and time. The start time was from 10:00-11:00am. On the day of the scheduled service 11:30 came and no service technician or phone call. I called the production manager and he was baffled as to why his employee wasn't at my residence. He called the employee and then informed me the employee had an issue and he wasn't able to come out on that scheduled time. I said I understood and we agreed for him to come out the next day at 7:30am. Once again, on the day of agreed upon service 8:00 came and again no technician. I called the company and expressed my dissatisfaction with the service. The employee finally showed up at 8:36am. We discussed what was supposed to be done and he wasn't very clear on what needed to be done and asked me how I wanted it to be fixed. I informed him I know nothing about fixing roofs and told him I would print off a copy of the quote of what was to be fixed. I went to the computer and printed the quote. When I returned outside to give it to the technician, he was gone. He did not tell me anything, and just left. At which time the CEO of the company called me to discuss the issue. I explained to him what had happened and he agreed the production manager should not have given specific times due to the nature of the roofing business. The CEO said he was going to get to the bottom of the matter. When I asked to be compensated for my time and money. He replied they're not a non-profit business. I informed him I wasn't asking for a free service. However, if he understood good customer service, at least ask, "How can we make this right?" Possibly offer 10% off of the cost. By this point I was frustrated with the conversation and attempted to end it. He then tried to explain how he was a 42 / year / old male and he demanded that I showed him respect the same way he showed me respect. I then explained to him how customer service worked. I inquired about a refund of the deposit and I would take my business elsewhere. He states they don't refund the deposit once the work commences. I said fine, do the work and the conversation was over. I ended the phone call at that time. So, by all means if you want a headache, poor customer service, and late/no-show technicians. Then use this company. So disappointed!

We had a paint accident in our facility that left it smelling very bad, no matter what we tried the…read moresmell would not go away. In came ServPro; and they had the solution! We had a fantastic experience with ServPro! From the moment they arrived, their team was professional, efficient, and friendly. They paid attention to every detail and left our facility smelling great! I was particularly impressed with Monica (Mona) and her customer service. The service was thorough, and they worked diligently to ensure that our building was left smelling great. I highly recommend ServPro to anyone looking for reliable and top-notch services.

We had a horrible experience with this company. Understandably, everyone is busy this time of year…read morebut there is never an excuse for poor customer service and for no shows. We wasted over a month of repair time waiting for them to actually show up and do the agreed upon work. We were left high and dry with not even a phone call to explain. We had to contact them just to be let down again. Once we informed them we would be finding a new company who would actually show up to start the work, they didn't even contact us to try to apologize or work something out. This is after I stayed home all day MULTIPLE times for them to never show. BUT, they had no problems calling over and over again to collect money for sending two young guys over to just assess the situation in the very beginning. They even failed to provide the information to the construction manager who I had to call after not hearing from him after a week and a half. We had to provide all the construction measurements etc because he hadn't received it. They even charged us for latex gloves and masks for their employees. They nicked and dimed us and NEVER DID A SINGLE thing to help us! So unorganized and so unprofessional. They're not interested in doing any work to help, just to collect as much money as they can for nothing. DO NOT USE THEM!

We HIGHLY recommend Premier Roofing!…read more This winter our home incurred hail damage, and Premier Roofing helped us thru every step of the process -- including inspections, insurance claims and understanding our roofing options -- while always being professional, friendly and courteous. The installation team was also fantastic -- efficient and organized all the way. Our new roof looks AMAZING, and the property is spotless - you cannot even tell the installers were here. Premier Roofing made the entire process simple. They do GREAT work - give them a call - you won't be sorry!!

Very, very impressed with Premier Roofing! I happened to look up at my roof yesterday and notice…read moresomething just looked around a vent so popped into the attic so find out I had an open air view of the sky!!! The vent had completely blown off and my house was open to the elements. I called Premier and the gentleman that answered was professional, quick to identify the issue, give us a price and was able to send someone out the next day. When they realized that they could not try the part until Monday they still came out and patched up the roof to protect our home and were in contact about who to expect and what time. Excellent service, lovely people and I would not hesitate to recommend or use again. Thanks

We had our roof done by Alamo Roofing and was pleasantly surprised by their professionalism and how…read morequick they got it done! Ricardo was amazing and walked us through every step and did not skip any corners! Ricardo was very transparent and did everything he said he was gonna do and more! And thanx to Ivy who was with us every step of the way, also! The upgraded shingles are beautiful and added so much to our home! Can't thank them enough! The roof is wet in the pictures because they cleaned our solar panels.

Be careful when selecting this company. I reached out to them to repair a few shingles that had…read morefalling off my roof. Wasn't a big repair at all. A Rep was sent out from the company, took photos of the damage, uploaded them to the company and gave me a price to repair the shingles. I agreed on the price, he and another employee completed the work. Fast forward less than a year the shingles repaired have fallen off again, I reached out to company to see if it was covered by warranty, after a day of them trying to find my file, they informed me the Rep that came wasn't employed with them any longer and basically because he didn't input my repair info in their system or completed a contract with me, they will not repair it. Very disappointing considering at the time I made contact with the company, the Rep was employed and dispatch by them, he also did the repairs with another Rep who is still employed with them. As a customer I didn't know their process of being issued a contract by the Rep, I'm a retired military veteran...I was just glad I found what I thought was a reputable company that were able to do the small repair at an affordable price. Unfortunately, because it was such a small repair I did pay in cash and assumed the rep will email me a receipt, and I didn't do a follow-up as I was happy to get the repair done and I didn't further think about it...lessoned learned. However, I'm more upset this company Rep who called to inform me they won't redo the work tried to change wording of my conversation with their office the day prior with another employee as for info that was in their system of the completed repair work. I even sent my text comms with the Rep which clearly shows he did the repairs. I can't imagine the excuse this company will give when it comes to honoring their warranty on a larger roof repair. Conveniently she stated the Rep wasn't working with them shortly after the first contact as if I should have known. UNSAT!!

One of the greatest experiences with a contractor that I have ever had. From the initial…read moreappointment with Paul I felt comfortable with doing business with him. He never pressured us into making expensive decisions and even welcomed quotes from other companies. There was no comparison, his price was cheaper and the service was second to none. The entire crew was respectful of the rest of the community when picking up trash and trying to keep noise to a minimum. They were very polite and trustworthy. I would encourage anybody looking for a new roof to give this company a shot.

Eddie and his team were Fantastic! Communicated ahead of…read moretime, showed up exactly when they were scheduled and went above and beyond to fix my roof. They were all professional, polite, and respectful. I highly recommend them!!