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    Alan James Jewelers

    4.2 (9 reviews)
    Closed • Closed

    Services - Alan James Jewelers

    Jewelry cleaning

    Jewelry redesign

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    11 months ago

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    7 months ago

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    7 months ago

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    2 years ago

    40$ for two quartz watch batteries. Way overpriced and long processing time. Will not be returning.

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    10 years ago

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    6 years ago

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    4 years ago

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    Universal Jewelry & Watch Repair

    Universal Jewelry & Watch Repair

    (23 reviews)

    Downtown Birmingham

    These guys were very rude to me on the phone. It also looks like my watch came back with scratches…read morethat were not there before sending it out. Wouldn't recommend these guys to anybody. Lastly, send out tracking numbers? How the hell are we suppose to know when our package is returning? Get an automated text message software or send an email. Do better.

    It's hard to believe that anyone could have had a good experience at this store. The first positive…read morereview that I read, was from someone who didn't buy anything. So, I suppose that is one possible explanation. The more obvious explanation for a positive rating is that its fake. I sincerely believe some of these are, this since their watchmakers are clueless. I was also told by an authorized Rolex dealer, who is aware of this company, that they cannot be trusted when opening your watch. They may swap out you genuine parts for aftermarket movement components. This intel came to me after showing the Rolex AD my "serviced" watch: I brought a vintage Rolex (ref#1655) in for a movement cleaning. I am not sure what was done mechanically but they returned the watch with the steel bezel polished so much that the lacquered numbers were half gone, (see attached photo). Polishing a vintage watch is the equivalent to refinishing an antique desk....The collectible value is lost. Its also a clear indication that this company is incompetent and ignorant.

    Diamond Vault of Troy

    Diamond Vault of Troy

    (93 reviews)

    $$

    I've never wanted to give a 6 star review before. But the Diamond Vault of Troy deserves it…read more They offer customer service like no other retail establishment I have ever experienced. Here's what happened, in a nut shell: my son found a jar filled with old costume jewelry when we were renovating our cottage. He had been begging me to take him to a store that buys gold to see if he could get some money for it, but I knew it was all crappy costume jewelry. Finally, I agreed and added a couple of very small pieces of my old gold jewelry so he would get some money for something. My son found The Diamond Vault via Google. I'd never heard of it. Well, we went in and they treat us like royalty. (ugh, I wished I'd dressed nicer!) The friendly woman (Laura?) took her time going through each piece, explaining the machine, etc...and concluded with less than 1 g of gold. She took her note and the little pieces... and Mr. Timothy Mayer came back in with a little stack of bills. He praised my son for his instincts and gave him cash including valuable $2 bills to keep as an investment. He also gave him a wonderful lecture on investing (as well as giving to others, eg. donating his costume jewelry to a charitable thrift shop) and showed him around, including silver & gold coins and rare $500 and $1000 bills... It was riveting and my son soaked it all in. (I think he's going to start collecting coins and investing in metals!) The staff at The Diamond Vault of Troy has at least 2 more lifelong customers and advocates! They are nothing short of remarkable.

    Smell of curry, was disgusting during lunch hours. I am not sure was there any Indian or not but…read moreregardless the stew/curry smell in a close place was not pleasant. Customer service was ok but the a place like diamond store should be welcoming. I was like waiting to get out of it quickly due to ugly food smell. Management should maintain a standard environment and ask their team to eat out or only bring non smelly food in the store.

    Alan James Jewelers - jewelry - Updated September 2026

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