I am extremely disappointed with this company's lack of professionalism and accountability. They…read morewere hired by my neighbor to pump their septic tank, but the driver decided to park his heavy truck on my front yard without my permission. As a result, my lawn was left with deep tire ruts and significant damage. When I contacted the driver and asked him to come back and repair the damage he caused, he blocked my number instead of taking responsibility. I was never contacted by the company, and no effort was made to make things right.

Company installed a filed drain in 2023 that lasted only 2 years. Call company back to come inspect…read moreand they never showed up. They stop responding to phone calls and text messages. I would not recommend this company to anyone. They do not provide good quality service​ and they are overpriced.

This company installed my septic system a few years ago. I cannot recommend them! Unprofessional…read moreservice , does not return calls, employees don't seem to know what they're doing, and confrontational, although a few people were polite most of them don't seem to enjoy working there. My septic tank has been clogged for over a week now , been trying to call them and no one answers the phone , they only have one person answering the phone name Tamika, Pleasant to speak to but never keeps her word, does not return calls or text and Voice mailbox is always full, I'm going on week two and have not received a return call I just need my filter changed out. I'm very sad I choose this company to install my system, hopefully I will have better luck with another company to complete their job. I strongly do not recommend this company!

I have a company that I had been using since 2017 that was unable to come to pump the septic tank a…read moreparticular day that I was available to be at home. I saw good yelp reviews, and chose Affordable Septic Solutions, luckily they were available on short notice. I was quoted $75 more than the other company, but since they were available, and I didn't have to take another day off, I was happy to pay extra. I had a zoom meeting at 2:30pm so I asked for them to come at 4pm. The workers showed up at 2 pm, I asked if they had heard about the appointment at 4pm, they said that's not how it works. I told them I will have a meeting very soon, they said I wouldn't even have to be outside. I had to go outside of course to show them where the tank was, then one worker started digging. I come outside after my meeting at 4pm, thinking they would be done, he is still digging up the tank. Then he complains nonstop about how he has been digging for so long and says there are too many roots to break up. He says he has been getting calls about how this one job is taking too long, how the company should charge me extra. I tell him I have been using a different company for years, that sometimes just sends out one guy and does this work for cheaper without any complaints. I told him also that it was dug up a year ago in March, right before everything shut down due to COVID ( My septic tank backs up after a year or so, so I get it pumped every year to avoid the back up) He says there is no way that was a year ago because all these roots could not have grown back that fast, asks me if I actually watched them dig it up, I say yes. He asks the same questions over and over because he doesn't believe me. I told him this company comes back year after year and charges me the same price, doesn't complain about roots or the digging. As he is digging he asks me if I would like him to put the bricks back that were in the yard that he removed to dig up the septic tank. He says he can try to put them back, that he couldn't guarantee that he could put them back the way they were. Below are the pics of how he left them. I do not have a problem with the mulch all getting dug up, that is fine and is what will happen every time. I don't understand how he was not 'able' to put them back and had the audacity to ask if I wanted them back in place. Really?? They also requested a water spigot, which was a first for me. I showed it to them in the backyard and they attach their hose to use it. After they leave, i check my own hose and realize the attachment is gone. I called the workers, one didn't bother to respond to a text or pick up, the other picked up and said the attachment was theirs. 2 minutes later he calls back apologizes and says he will return it once he clocks out. It was returned that evening which I was grateful for, but also very puzzling why you would use someone's hose attachment to clean septic tank materials that would get splattered with fecal matter. The payment process was very smooth, minus the fact that they asked me how much I was quoted rather than knowing the amount they should be charging. That is what the 1 star is for. Otherwise I personally would never hire this company again, the workers that showed up were so rude to me and treated me like a lying idiot.

Do not trust this provider. They tried to take advantage of me. They gave me a quote but then…read morewhen i asked for the estimate in writing they did a back pedal and doubled their price. This company and owner has NO INTEGRITY! Response to this provider's reply below: This company is lying. They have an entire paragraph in the project section as well as a photo of the issue. I may have even sent a video I dont remember but bottom line they try to overcharge and take advantage as I state above. $250 to caulk a tub spout is ridiculous as well as $500 to replace the shower cartridge is also ridiculous as I have prices between $200-300. Bottom line, this provider may try to reply to cover his tracks but THE TRUTH SHALL SET YOU FREE. Trust me you will find a much better and least expensive option on yelp! Case closed.

I needed my septic tank pumped and I had gotten some pretty steep estimates. I was connected with…read moreBlack Water Plumbing and they gave me a quote immediately and had my septic tank pumped within 24 hours. Great customer service and great value! I would totally recommend this company.

Can't recommend enough! After another septic company had come out and quoted us $15k for a new…read moredrain field, we wanted a second opinion. Luis came out and fixed our issues with a proper septic cleaning!! Thank you guys so much!! Will definitely be using you in the future.

Excellent experience from initial phone call to completion of the job. The receptionist that…read moreanswered the phone when I called was happy to answer all of my questions as this was my first time getting my septic tank pumped. Then, a few days later, Tommy arrived at my house at the scheduled time and walked me through the process. Apparently, the tank had not been pumped in a while, so he took the time to find the tank and made a hole in the top. He recommended that I install a 6" PVC pipe over the hole so they could have easy access in the future, which I did. Tommy was also very honest and gave me some pointers about maintenance and potential issues. He did not try to sell me anything that I did not need,. Overall, A+ service at a reasonable price. I will definitely use them again in the future.

It was great service. knowledgeable and helpful. Austin identified the problem and I had a solution…read morethe next day.

called Prestige from a search in Google. Got A visit by Austin Montgomery the next day. Fixed my…read moreshower Diverter. He has some issues but worked them all out until completed. Very professional and responsible. Recommended.

Got out here same day and very reasonably priced. Great service and helpful. They explained the…read moreprocess, got me an estimate before coming out and stuck to the estimate.

Amazing experience with professionals .. Trenchless piping ... quick and easy…read more I would highly recommend

We hired A super septic to replace our septic and drain field. We are more then happy with our…read moredecision. From start to finish responsive, honest, and easy to work with. Always showed up to work when they said they would. Great guys and company Outstanding job! Thank you Bryan

These guys were amazing! Very responsive, came right away. Not all heroes wear capes!!!read more

Would highly recommend this company, I am out of the country and need an inspection/pump out done…read morein a property I'm in the process of purchasing and they were more than Willing to facilitate this and get me the inspection results and even videos of the tank in a very fast turn around. The young lady over the phone was responsive and knowledgeable and thorough. Thank you champion!

Their service is professional and efficient. They answer your call/text asap, they show up to the…read morejob on time and are professional when speaking to them on the phone/text. Their prices are truly reasonable. Definitely an stress-free experience!