Yakima Cab is now A-1 Cab in Yakima, phone number is the same as listed here. They have five cabs…read morenow, the most of any of the cab operators in Yakima. The other companies have only one or two cabs. Yakima is not a large city ...... If you know you will need a cab, call ahead and get on their schedule, don't wait to the last minute! The service I received today was excellent.

These guys are awesome! I used their services twice, and both times they responded immediately,…read moreand were friendly and helpful. I would highly recommend them to anyone in the Yakima area who needs transportation.

Thomas with Cle Elum Tow & AAA here in the best county in Washington state, shows on time, never…read morewasted a minute to get my ol 35th anniversary Mustang outta a slush filled ditch, stayed to insure I was off and running, and remains wise via the avenue needed to get me back on the road.

Another sad experience here. Came in for passport photos. The machine isn't working. Had to go to…read moretwo different Walgreens instead and pay nearly $20.

Please don't rent here, go to enterprise instead. Horrible customer service, worst rental…read moreexperience ever!

We were able to get a car fine. We were in a bind and needed a car to complete our tripread more

Arrived in Tucson after a long day of delayed flights due to fog only to wait in a line two hours…read morefor a reserved auto at the Budget counter. We had called to notify Budget we were delayed. We were assured Budget would honor our reservation as long it was picked up within 24 hours of the pickup time. The Budget line was not divided into customers with reservations and without. (Why get a reservation?) At the desk Budget offered a Toyota Highland but after the paperwork, they handed us the keys to an electric Mustang and pointed us to a dark garage, no instruction and a car with only a 30% electric charge. We have never driven an electric car, we are in a strange city. In addition, Budget would not accept the insurance we had purchased when we reserved through Delta. Then, Budget asked my opinion on a survey that was impossible to complete.

I'm so very disappointed and angry! We got to Billings and pulled off I-90 to stop for a couple of…read moresupplies and when we did something dropped. We immediately stopped and I called Budget. Unfortunately a police officer came and asked us to move as we were on a main road and blocking traffic. We very slowly moved it to the closest parking lot. The whole time I was waiting on hold. Just as we were getting it parked someone finally picked up. It took an hour for someone to come look, another hour for someone to tow us, another hour to be told it would be worked on sometime during the next day. No offer of a new truck as it was already well past 8pm. Now we get told after calling several times this morning that the damage was even worse and no part is available until Monday. A wonderful agent Misty, tried to get a new truck, but they continue to run into issues and in fact are refusing to pay to have a truck brought from 4hours away.. This is insane. The damage is so bad that if we'd been on the highway we'd have most likely been severely injured or died. I can not in good conscience EVER recommend a company that does such a completely incompetent job of performing maintenance on their vehicles and end up in us incurring additional costs due to this incompetence. Whatever you do, run as fast as you can ANYWHERE ELSE! UPDATE: TheY've basically refused to help. They want us to submit receipts for everything once the truck is returned and have turned to remove all responsibility from themselves onto their service contractor. One star is beyond generous!

I had a family emergency come up and needed to extend my rental. During an already stressful…read moresituation, Taylor Chambers at Enterprise in Yakima went above and beyond for me. I explained what was going on and mentioned that I felt like I had been overcharged when I rented the vehicle in Chico, CA. Instead of brushing me off, Taylor took the time to look into it. She discovered that I had in fact been charged incorrectly and was able to adjust my rate from about $190 per day to roughly $70 per day. The money she saved me was huge, but what stood out even more was the way she treated me. She listened, showed genuine compassion for my situation, and worked hard to make things right. Customer service like that is rare these days. Taylor turned what could have been a frustrating experience into one that restored my faith in good customer service. She was professional, kind, and incredibly helpful when I needed it most. Thank you, Taylor. You made a difficult time a little easier, and I won't forget it.

UNRELIABLE. No car was available even tho we had a reservation, The manager advised that the…read morecompany took away cars earlier and left him to rely on returns. Luckily Hertz was able to fill our requirement (five with baggage) but at three times the cost. We had no choice since we were on a tight schedule and could not wait the hours for a potential return. Very frustrating and not sure what to do in the future as we rent in Yakima often.

I was very disappointed with our stay. I expect a Hilton to be top notch. This clearly isn't that…read more There are no amenities in the room except soap and two coffee pods. Maid service is only done every other day which we didn't realize until we came back to our unmade bed, dirty towels and no coffee. When we went downstairs to get our water we were told the two bottles of water were free but if we wanted water on additional days, there would be a charge. The place is in serious need of an update. The breakfast was abysmal. We ordered a veggie omelet and the waiter came over twice to clarify what I wanted on my omelet. What we both got was an overdone omelet stuffed with bacon, not one veggie in it. I then thought i would try the biscuit's and gravy, seriously, the biscuit could have been used to pound nails it was so hard. Every morning for three mornings I tried and they were always like rocks. They must just keep reheating the same biscuits over and over. The fruit was good, thankfully. The lobby was like a frat house. People had brought in Mexican food and were eating it all over the lobby. Kids were running everywhere, climbing on furniture and yelling. Then the traffic noise is super loud and keeps you from getting a good nights sleep, even though we had requested to be far from the street. All this for the price of nearly $250 a night. If you come to Yakima, there must be far better places to stay. I can assure you, it will be our last. The only reason I gave them two stars instead of one is the beds were fairly comfortable.

We didn't know what to expect from downtown Yakima but we were very impressed with our visit to the…read moreHilton Garden. We stayed for a couple of days and at first we were intimidated by the crowded parking at night, but they have underground parking that you can access with a room key. This was great since during the day above ground was pretty hot. When we checked in the people at the desk were very friendly and they melted when they met our pups. The lobby has a snack bar/sundry/gift shop where you can purchase everything you need at reception. There's also a beautiful two sided fireplace that I'll bet is great in the winter, but they didn't light up during our visit because of the warm temps. Also in the lobby is a restaurant/sports bar. My sister enjoyed the steak while I got a salad. There was a nice chill vibe with the visitors sitting around and relaxing. The only complaint I have is that our poor server was running around as he was the waiter, bartender, and expediter while there was just one lady in the kitchen. He seemed overworked and were worried about that poor man. Our room was a very clean suite so we got 1.5 baths and a separate living room with a pullout sofa bed. It was great to be able to spread out and the wifi is very reliable. The hotel is near the conference center and the state fair grounds and there are a nice mix of restaurants and shops. There's even a nice brewery/restaurant on the next block. There were a surprising amount of grassy areas in the neighborhood to walk the dogs, but we limited the distance we walked from the hotel because there are a lot of sketchy homeless people down the block. We felt safe all around, except when we talked to some of them. We're no slouches because we've lived in sketchy neighborhoods in LA, San Francisco, Oakland, etc, but there was a weird vibe with these folks. Still I'd happily stay at this hotel again. Within the walls, it's a great setup.

I called Jerry's four days in advance to have him pick me up for my 6 AM flight out of Yakima to…read moreSeattle. He assured me that the taxi would be at my home at 4:45 so I could get to the airport by 5 o'clock. (I live only 5 minutes from the Yakima Air Terminal. I waited until 5 o'clock for him to show up....I even called him to see if he was coming. All I got was an answering machine that said the wireless caller was not available. Very disappointing.

Jerry is am Awesome guy. Ask for him when you call !!! He…read moregave me a ride from Yakima, WA to Ellensburg, WA and he was fun to talk to. Very courteous and clean taxi !! I recommend them 100 %