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Fairbanks, AK

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4.5 (2 reviews)
Closed • 9:00 am - 7:00 pm

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Petco

Petco

3.1
(33 reviews)
1.5 mi

I like the "Petco" store, except for one particular thing which I will get to in a moment. I have…read moretaken my male Siberian Husky (named "Skye") to this store for the Sunday pet clinic where he was given his full set of shots and he had a microchip inserted beneath his skin for future identification if/as needed. Skye has also been there more than once for their basic dog grooming service. However the "one particular thing" that bothers me about this store is their checkout service. The store has about 3 cash registers available to use for checkout, but 99% of the time there is only one checkout lane open with a line of 6-10 people waiting to pay for their goods. I did mention to the single cash register operator (one time when checking out) that the store should open another 1 or 2 registers to reduce the waiting period. The person responded saying that they would do that if they had a sufficient number of store employees available to operate even one more cash register checkout lane. I understand that a number of businesses have had to reduce their hours, or close entirely for a day, because they could not find a sufficient number of people willing to work at that business. However, when one has to stand in line for (what seems like) 10-15 minutes to pay for a single dog chew toy, it still is very bothersome (at least to me). There is another "pet store" in town that goes by the name of "Cold Spot Feeds, Inc." (locally known just as "Cold Spot"). On more than one occasion, when shopping for my Husky, I have thought about that long wait in the checkout line at the "Petco" store, and then decided to do my shopping at "Cold Spot." The "Cold Spot" store has a single, but very efficient and large, "Checkout Desk" (or "Checkout Kiosk") with multiple people waiting to answer customer questions, assist customers with advice or with finding in-store products, and, also, to quickly checkout each customer. I find that, even if an item costs a bit more at "Cold Spot," I am willing to pay that "extra amount" in order to shop at a store that provides me with an efficient (and quick) checkout experience.

Friendly staff in a big box store. Always helpful, knowledgeable and respectful. If you have a…read morequestion that they can't answer at the time they'll find the answer and contact you directly to follow up.

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Alaska Feed - petstore - Updated July 2026

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