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    Alatorre Concrete

    5.0 (2 reviews)
    Open 8:00 am - 5:00 pm

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    SBS Concrete Aggregate Supplies - Cement Mixer with up to 10 Cyd capacity

    SBS Concrete Aggregate Supplies

    (4 reviews)

    From the very beginning, this company was unprofessional. Their representative had a terrible…read moreattitude and literally told us, "This is our price and our time take it or leave it." That alone should have been a warning sign. We scheduled delivery for 10:00 AM. On the day of the pour after everything was prepped and ready they called at 9:00 AM saying the truck would be late, arriving between 11:00-11:30. That turned into 11:45, then 12:00, and ultimately the truck didn't show up until around 12:30 over 2.5 hours late. Throughout this entire delay, communication was poor and constantly changing. To make matters worse, their office staff was rude and even threatened that if we didn't accept the load, they would simply send it elsewhere as if our project didn't matter. Completely unacceptable behavior on a scheduled pour day. The quality of the concrete was just as disappointing. Within 1-2 days, it began showing signs of crumbling and cracking clearly substandard material. On top of all that, they charged an extra $150 for just 20 minutes of "waiting time," despite the fact that they were the ones who caused significant delays. Calls for clarification were ignored, and customer service was nonexistent. Overall, this company is unreliable, unprofessional, and shows no respect for its customers. I strongly advise others to avoid using them.

    Great service! Our driver was on time and very helpful! We didn't order enough on the first run and…read morethe office helped us out. Highly recommend!

    The Don Chapin Company - The Don Chapin Company Inc.

    The Don Chapin Company

    (5 reviews)

    The cement they brought was very dry and they had to add water two different times! Also the cement…read moremix was a bunch of sand and the mix was horrible. At the end of the job they tried to charge me an extra 90 dollars for standby time even though it was their fault. The manager got mad because I didn't have exact change and later called me to cuss me out and to act like a tuff guy and throw a handful of F Bombs at me when I didn't do nothing to him except for not having exact change. The manager was very unprofessional and I would never recommend anyone get cement off of Don Chapin unless you like the filling of being bullied by a out of control man. I called the company and they are supposed to contact me about this whole terrible experience and hopefully make it right. I will leave another review after we see what Don Chapin is going to do for me.

    Alan Chapin is the reason why this company is straight garbage!!! His tractor is responsible for…read morerubbing up the side of my vehicle on-site as of 5/9/22. With evidence by the knowledge of our staff and specific locations where the tractor is driven and picks up/drops off it's digging tools it's clear to see where this exactly happened. I have photos and will be making a police report now since i myself got the ugliest attitude which then turned into an argument after telling him to get out of my face. I was then disrespected by him degrading me as he walked away seeing I was irritated and embarrassed for his actions and non compliance with safety and professionalism. He says it wasn't them who did it when we have on record they were the only ones operating that specific tractor in which was used during this accident. I ADVISE YOU TO STAY AWAY FROM THIS COMPANY!!!!!! Sadly they are in the middle of a project and I will be updating this post as of now to keep anyone and everyone informed about the problem we are having as a report for you all to see. Angry "Alan Chapin" Ticked off and eager to come back around and give dirty looks in a disrespectful manner, antagonizing me is just plain crazy and childish. I'm only defending myself by words that have no physical harm in this situation. Thank God my heart is at peace and I have bigger mountains to climb when it comes to someone bringing out the ugliest in you. It's just unbelievable to me that a "local or surrounding company" like them can still exist without figuring out how to break this chain of complaints I see on other reviews based on the history shown for us to see from real people like myself. I'm sorry but there's just no excuse for turning this on me and belittling my intelligence for knowing exactly what happened and who is responsible for this at the end of the day. SHAME ON YOU "ALAN CHAPIN". I'm glad you'll soon hear about this and I hope it embarrasses your sarcasm when it comes to customer service because your not a problem solving person and the people will see it. You don't belong in this business and should seriously consider doing yourself a favor and get help with the way you treat people. As I said I will keep everyone posted as long as this unprofessional person is around our job site.

    Lee's Concrete Materials

    Lee's Concrete Materials

    (2 reviews)

    This company doesn't care if they come out and disturb the peace and wake people up before 7 a.m!…read more It's not like it's summer time and their trying to beat 100 degree heat it's Dec and cold out. I'm disabled and don't sleep well already and here comes their huge truck loud as heck waking me up. I call the business and complain the man that answered keeps blaming it on the property owner. I told him as a business owner you should know the law. He laughed yelled at me to go get some sleep and again to talk to the property owner not taking any responsibility for their actions! How the hell am I supposed to with all this noise?!?!? Rude as hell and I will never recommend this company.

    owner lee was horrible and disrespectful!!lee's concrete was a horrible experience. i just called…read moreto find out how much 30 yards of 6 sacks of cement was to be delivered in madera or fresno and his answer was ( not interested) and hung up the phone . i called back to let him know that his customer service was bad and to let him know how to handle it next time for the future because customer services is #1 in any business. after we briefly talked about his bad service he said ( you want me to stay on the line ) i couldn't believe that came out of the owners mouth . i will definitely take my business some where else. where they make you feel like value customer and make them feel like a human, because we pay good money for a job to be done and to be treated like that was very unprofessional and unacceptable .

    Alatorre Concrete - masonry_concrete - Updated September 2026

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