Dr. Vasu is the best. I am serious…read more Two things I do not enjoy in my life is getting a colonoscopy and going to the dentist in that order. In all my life I never had a dentist that I looked forward to the visit. That all changed when Dr. V took over the office. I have had three crowns replaced and they are still going strong and fit perfectly. He uses the strongest materials and does not use metal. He is very attentive to your needs and always makes sure you are completely numb in the area he works on. He checks constantly on your comfort level. I can tell when he is working on my teeth that he is a perfectionist, checking and double checking everything. I have had zero pain when he works on my teeth and that is the comfort we should all expect. His staff is exceptional, attentive, and the best all around. They even worked with my insurance to remove extra charges that should have been covered. Really surprised at the 1 star comments, but I am sure that is his competitors using bots to downrate him. I say this because every time I am there, the parking lot is full, unlike the previous dentist. When I moved to Albany, NY the last great thing I expected was having the best dentist ever. I can truly say Dr V. Is the best

The worst place for you, don't come here it is a terrible attention, this place has the worst…read moremanagement and "Dentist " that look like a practitioners, the man in the picture never is in that place, the secretary is very rude and unprofessional they charge $100 if you miss the appointment but they cancel your appointment with out early notice, you get there and your appointment is canceled just like that, very bad dental practice...check other place

Worst customer service I evet encountered. They called me and threatened me with sending my bill to…read morecollections. I told her "Victoria" that I thought I already paid, and she said I didn't. So, I paid again. After going through my credit card statements for about an hour I found that indeed I had paid back in September. I called back and told her that I have the charge for $254 on my credit card and gave her the date. She then argued with me like I was lying and said it wasn't in her ledger. I said I didn't care it was on my credit card statement, and I thought that threatening me because they are incompetent bookkeepers was wrong. She hung up on me. I called back and she said she hung up because I was loud. I asked to speak to her supervisor, and she said I would have to wait until tomorrow. Horrible place since Dr.McMahon left. They actually charged me $350 for a cleaning and x-rays. Ridiculous!!! I will be speaking to the supervisor tomorrow and putting a stop on my second payment.

I have had nothing but great experiences with Dr McMahon himself. He always goes out of his way to…read moremake sure my dental care is perfect. My wife and children (now adults) love Dr McMahon. We have a great relationship with him and he cares for all of us.

Update. Today I went to another dental office and brought…read morethe CD with my records from Aspen. The hygienist tried two computers but was unable to open the CD. I wish Aspen used a more accessible software. Better yet, as was suggested by my new dentist, to just have the records, including x-rays, emailed to me

Aspen Dental advertisers $28 X-ray and examination Nationwide…read more My first visit to Aspen Dental March 26th 2026. I was given and full frontal x-ray and examination. After the procedure explanation and dental plan and billing. They explain that I was beginning to have paradigmos disease. They would build my insurance $20O0 and myself would have to pay $200 out of pocket. I explain to office manager that I have never paid out of pocket Other than co-pay. And I have some of the best insurance as a New York State Employee under CSEA Dental Program. So I declined any further procedures. I soon contacted Upstate Dental. They quickly upfront explain to me that my insurance was not going to pay for any x-rays being that I had already had x-rays done. And I needed to have Aspen Dental forward The full frontal x-rays two Upstate Dental. I did so immediately went to Aspen Dental @ 979 Central Avenue suite 400. Signed information release forms to be emailed to Upstate Dental. When I went to Upstate Dental they had the x-rays. They kept emphasizing that I had very good insurance with New York State and they could proceed with any procedure that was needed. On May 2nd 2026 I received a bill from Aspen Dental for $164.00 I contacted Martha in billing. I explained to her that I was not informed that my insurance company was not going to pay for the x-rays. If I had been informed I would have been able to refuse any procedures that Aspen Dental were providing. I am on FMLA at half pay and 164.00 is a burden to me. She explained that each and every Aspen Dental is individually owned and have their own rules and regulations. I asked about the $28 full examination and x-rays. She explained to me that that was for people who did not have insurance. That is not disclosed in their Nationwide advertisement. While on hold on a telephone one of their advertisements says they offer Peace of mind billing up front full disclosure of any billing and procedures. Yet and still I was not advised that my insurance company was not going to pay for x-rays. She then inform me that you probably could negotiate with the Central Avenue office I asked for the name of the office manager Alexis. I called and left a detailed voicemail and got no response in return. Upstate Dental was forthcoming and transparent and explain to me that x-rays had to be transferred. And my insurance company was not going to pay it. Aspen Dental did not ask for my previous x-rays from Dr. Mustafa Sabai @ 165 Manning boulevard Albany New York. Knowing that my insurance company was not going to pay for the x-rays there was no full disclosure, transparency, or explanation in the procedure and billing meeting with the office manager @ Aspen Dental 979 Central Avenue on March 26th. Aspen Dental has shown predatory practices by Nationwide advertising that you can get an examination & X-rays for $28. When that is not true. They were not up front transparent with the disclosure that my insurance company was not going to pay for the full frontal x-rays. Although they were very much aware of this fact. I find that Aspen Dental is deceptive in their office billing and business practices. They practice predatory senior billing$$$!

Great care and nice people!! Usually quick even with the amount of people that are always in the…read morewaiting room!! They are busy for a reason ;)

This is the most unprofessional clinic I've ever been to. If you have Medicaid they won't cover…read moreanything. They only cover the teeth that are visible and not anymore. They don't care about your teeth or taking their time. They rush you in and shove you out. Word of advice, find a better dentist. The wait times are despicable, and the waiting area is filthy and dirty.

There's an old saying, you get what you pay for. While costing more than other dental practices,…read moreand accepting fewer insurance companies, the experience here is absolutely phenomenal, which is why I keep coming back, year after year. My aunt and wife also started to come here, and everyone agrees that it's the bees knees. There's free parking in the garage behind the building, and for now, masks are still required in the building and the office.

From the owner: Welcome to Barats Family Dentistry in Albany, NY. Our team is excited to meet you and help you…read moreachieve and maintain a vibrant, healthy smile. We know our patients value safe, efficient, and affordable care, so we strive to offer our patients the best technology and procedures available to the dental industry. Barats Family Dentistry is here to help you every step of the way, from providing you with the facts about good oral hygiene to walking you through treatment options. With proper dental care, we believe everyone can achieve a beautiful smile that will last a lifetime. Come visit us at our dental office in Albany, and you'll see for yourself how comfortable and rewarding the dental experience can be. Our staff is always available to assist you with any questions or concerns you may have. We specialize in cosmetic dentistry in addition to your general dentistry needs. Ask Dr. Svetlana Barats about treatment options that have taken patient satisfaction and comfort to new levels, such as Invisalign, veneers, and dental implants. At Barats Family Dentistry, we love seeing our patients smile as their dreams of enhancing the health and appearance of their teeth become a reality. Family Oriented Practice We know that dental care can be intimidating for children, so all our office systems are family-oriented to provide our younger patients with treatment catered to their needs...

If you're looking for cosmetic dental work, he does a great job in that area. However, my…read moreexperience with more complex dental work, specifically a difficult filling, was not positive. When I expressed that something didn't feel right, I felt dismissed multiple times. Ultimately, I chose to go elsewhere and my issue was resolved by another provider. Patients deserve to feel heard and taken seriously, and unfortunately, that wasn't my experience here.

Dr. Frank is not your normal dentist. He's an architect for the mouth. He takes his time, doesn't…read morerush like most dentist's do. He's actually creating me new dentures. He is a genius. All staff are excellent. Waiting room is georgous. 10 stars

They no longer take new patients ever. That sucks. They should say so on website. It looks like…read moretheir active so the website is misleading. Not sure what else to say except poor people need dental care.

Never had a problem with them. Although I don't have anything major done…read more For cleanings is fine by me.

Incompetent receptionist, Dr. Elkhoudry knows what she is doing. Receptionist let the phone ring…read moreout twice before picking up and placing me on hold. After 12 minutes on hold she just hung up! I called back and she played some "business hours availability" pre-recorded message, that was clearly not the official system recording because you could hear the receptionist fumbling around with the receiver. Fourth time I called she seemed super bored and annoyed, how dare someone call the office and make her do her job?! I canceled my future appointment, don't need the headache.

Extremely bad customer service! I have never been as…read moredisappointed in a dentist office...it is right down the road from me so I really wanted to like them! I went there a couple years ago to become a new patient and they were some of the rudest people I've ever had to deal with. They did not seem to appreciate the fact that I was there & they treated me like a 'number', like I was wasting their time. I came early and I was polite, but they acted like they were annoyed to see me. The worst part is even though they told (me a few times) that they took my insurance, they refused to take it the day I was there & it took me hours trying to fix it with my insurance company. I would not recommend it :/