Fast service. Dr. Rob and the staff were exceptional. It was a Sunday and I was an out of towner…read more They helped me TRY to find an open pharmacy on a Sunday night. Good luck in Latham. Even Walmart was closed. Dr. Rob came through with medication so I didn't need a pharmacy until I fly home. It will be waiting for me! Thank you!

Gave me a hard time about insurance which has never happened in the multiple times i have been this…read moreyear. I recommend Albany Med Urgent Care

There are a lot of bad reviews of this place on Yelp. A LOT. And I can see why people would be…read moreupset: the only people who come here are sick or otherwise need medical care. They are likely tired, sore, bleeding, or suffering from other physical issues. They are then told to fill out three forms (who loves medical paperwork?) and then sit in a chair until called. The people at the reception desk can appear unfriendly. There is a fee ($25) involved too. This ain't a day at the beach. I have been here before right when they open during cold season and had to wait in line, only to finally be told that since I had only been sick for 10 days they wouldn't give me antibiotics but I could come back after 14 days. That sucks, and I probably would have left a 1-star review after that experience if I had remembered to. Anyway, I came back recently after work and had a much different experience. Yes, I still had three forms to fill out, and yes I still had to wait in a chair to be called. But they confirmed that they didn't bill additionally for "after hours" visits anymore. I only had to sit about 20 minutes until I saw someone (I had brought magazines to read so I was prepared). And the medical person was friendly and offered several different options to deal with my issue. I had several pleasant interactions with the people at the desk. I can imagine how bored they must get having to repeat the same instructions dozens of times each day. It can come across as unprofessional or apathetic. But I took the time to be friendly to them, and they returned the gesture. They also said mornings are much busier than evenings (though in an emergency... you go when you have to go). I've seen both ends of the spectrum but my recent experience was great and I learned a few tips for the future (be kind, go in the evening, bring something to read, etc.). Hopefully I won't have to be back, but if I do I will be prepared.

Tried to get into a Dermatologist prior to this but was told they were booking into June. That's…read morethe only reason I went there. NP Susaye Smith prescribed a topical Rx when I asked for oral. What she prescribed was not even covered by my insurance. When I called the office to speak to her she would not let me get a word in edgewise and rudely continued with raising her voice, admonishing me even though I asked her if I could please speak. Nope-- she just kept on going. Receptionist very curt & abrupt answering the phone also, kept putting me on hold & also kept talking over me. What has happened to healthcare for the elderly in this country? Encountering this type of treatment is like a slap in the face! Paid co-pay of $40.00 for nothing! Avoid this place at any cost!

I'm really happy I found this practice! My main doctor, and the other clinicians I've met with,…read morealong with the office staff, have been lovely. I'm not sure why, but a few other local doctors offices I used to visit locally had desk staff that left me feeling ashamed when I didn't know something or would start conversations with a negative energy. Community care has impressed me across the board, and Latham medical group in particular feels like home now. My clinicians here have made me feel heard and cared for, and they have helped me with a lot of medical challenges. Thanks! Only real downside- they have loud medical ads playing continuously on their waiting room tv. I get migraines and this causes me actual pain, and even if it didn't, I would still find it really annoying. I generally don't mind waiting for appointments, but with the ads it feels like a punishment. Silence or quiet music would be big improvements!

RESHEDULING is a not timely, usually a 6 month wait. I have used this practice and same physician…read morefor over 15 years. This practice no longeer individualizes its patients.

I couldn't get an appointment with my primary in time for an upcoming surgery. This was the only…read moreplace I could find that takes walk ins for pre op visits as well as any other urgent care needs. Came in today around 10 and was out by 1040. The receptionist was very professional and friendly. Took all my info and co pay. Nurse called me super fast and went through the basics. The doctor was Piotr A. Biegun. He came in fast asked all the questions they typically do and put in an order for bloodwork which unfortunately they don't do here, but Lab Corp is right across the street. I've never had an urgent care visit this fast in and out in my life. Well done Newton Medical staff.

I have been going to Newton Medical for many years. I've received excellent care and treated very…read morewell. You can have their doctors be your primary care physician even though they are an urgent care facility. The pluses and minuses of that? You don't wait for an appointment weeks away. You just go, but it's first come first serve though there is a sign up list (in advance) for 9:00 that can lessen your wait time. I've also gone in and there's been no wait time in the afternoon. Also because they're an urgent care facility their hours are a bit longer than a regular doctor's office. Dr. Velarde has been my doctor for over 20 years now. I trust her as my healer.

Do not go here she has changed it doesn't let patients advocate for yourself tokk me off 4 anti…read moredepression meds without weeding me off would not order simple blood test I requested thinks she can tell by looking at for five minutes she is not the same Dr she once was doesn't look at multiple causes only what she thinks don't go to this Dr I am taking action 0 stars 0 0000000

I see a doctor here that I initially liked.. but as soon as I questioned him about more extensive…read moreblood work (I'm vegan, and I just wanted to cover all my bases), I got a rude, defensive, "cold" text from him in my health app explaining why he didn't order more blood work for me. Yes, I'm trying to keep my charges low, but my last blood test was more extensive, and I discovered that they paid for all of it (which I told him about). He didn't have to be mean or defensive. He could have simply KINDLY explained why I got the minimal amount of testing. He also put down my being vegan as a "problem" in my files. Yes, a problem because I'm not taking any pills for lifestyle diseases. I'll be looking for another, kinder, more compassionate doctor that doesn't get his ego bruised because a patient dare question him.

I came here for my routine physical, but for some reason because I was a new patient they are…read morecharging me for the regular diagnostics that I've never had to pay for in my entire life as a 46 year old. They were rude, stubborn and entirely unhelpful. I don't understand their motivation for doing this, but I do know that they were the most unprofessional doctors office I'll have ever been to.

Got turned away for re op clearance apparently because my surgery is out of state which is…read moreridiculous there nothing against the law with where you get your work done in the states . all you need is medical clearance from your state that licensed. So next time put only doing pre ops in NY state can only be done ! Went to newton medical down the road no issue got my clearance letter

Ortho NY is unprofessional and ride. Emily Echs is a terrible and ride PA. The receptionists are…read morealso condescending and downright rude. ​ My 90 year old mother came for her follow up and was 10 min late and they refused to even see her. Then when I complained about it, they kicked me out. Dr. JACKSON should be more aware of how rudely his patients are treated. They are really the worst. Do not go there.

Very disorganized, no communication. The care was a 3 at…read morebest They never found the root cause of the pain.

See the real review page for this hospital here:…read more https://www.yelp.com/biz/samaritan-hospital-troy There is a story by someone there who was turned away without treatment for sepsis, and another person whose appendix was taken out unnecessarily. I was recently turned away without treatment for suicidal feelings. They gave me nothing but a bill, after holding me there against my will. No doctor, no therapist, no follow up to help me get back on my feet. Just a bill and cruel words. Beware the nurse with the Nickelodeon tattoo.

Care is sooo poor. Daughter was sent there by ambulance and put in a triage room 2 for like two…read morehours and nobody, came in but once and that when she was brought in. Was told she was getting blood work and ct scan. Guess what two hours later nothing. Put her call bell on for 49 minutes, (Yes she timed it) and guess what someone shut it off at the nurses station and yes she turned it back on and still nobody came. by the third hour, rolled around, the nurse let me into see her. Call bell was put on again for another 20 minutes and as u can guess nothing. So my daughter pulled out her IV and had to go yes, you guessed it had to find the nurse to them she leaving and HE said ok!!! Now has to wait to see a specialist soon. Oh before all this happened, I seen to other ladies walk out the Emergency room no the waiting room the ER and stated "its been four hours and nothing." So if you like be Neglected, this is the hospital and emergency room for you!!! Horrible from check in to the ER, never again!!!