I'm really happy I found this practice! My main doctor, and the other clinicians I've met with,…read morealong with the office staff, have been lovely. I'm not sure why, but a few other local doctors offices I used to visit locally had desk staff that left me feeling ashamed when I didn't know something or would start conversations with a negative energy. Community care has impressed me across the board, and Latham medical group in particular feels like home now. My clinicians here have made me feel heard and cared for, and they have helped me with a lot of medical challenges. Thanks! Only real downside- they have loud medical ads playing continuously on their waiting room tv. I get migraines and this causes me actual pain, and even if it didn't, I would still find it really annoying. I generally don't mind waiting for appointments, but with the ads it feels like a punishment. Silence or quiet music would be big improvements!

RESHEDULING is a not timely, usually a 6 month wait. I have used this practice and same physician…read morefor over 15 years. This practice no longeer individualizes its patients.

I would give it a zero if I could. I tried to get in touch with my doctors office after a number of…read moreminutes being on hold I left a message with no call back. I left a message on the Community Care site to be told my doctor and his office does not monitor the site. Once again I called my doctors office with no response. My primary ordered my inhaler but was unable to order the blood work Dr. Patel wanted. I guess it's time to find a doctor and office that cares about my healt.

Dismissive, unprofessional. I feel I'm just a number, someone they want to play God for. I've never…read moreexperienced such uncare in my adult life. This is regarding the care I've received at the Albany clinic. They just do what they want without any regard to the quality of your life. My health is in decline and my stress is through the roof. Finding a private physician. Community care stinks!

My entire family used to go to this practice and one by one we've left because of the staff-rude…read moreand unfriendly seemed to be a prerequisite for this office. In addition, every practitioner we had for PCPs left after only several months or a couple of years, which tells me (I worked for a group practice for 20 years) that management is not good, and clearly, it's impacting the practice.

I had an appointment for a sick visit with Fishel. I was 15 minutes late because of traffic and…read moregetting held up at work. They have a 10 minutes late policy. The doctor refused to see me and they offered me an appointment for 4 days later. It felt very uncaring and made me want to switch providers. There were zero people in the waiting room.

Fast service. Dr. Rob and the staff were exceptional. It was a Sunday and I was an out of towner…read more They helped me TRY to find an open pharmacy on a Sunday night. Good luck in Latham. Even Walmart was closed. Dr. Rob came through with medication so I didn't need a pharmacy until I fly home. It will be waiting for me! Thank you!

Gave me a hard time about insurance which has never happened in the multiple times i have been this…read moreyear. I recommend Albany Med Urgent Care

I was told that they receive hundreds of referrals a day and it would take at least two weeks to…read moreprocess my referral. Then ultimately the appointment might be in about 4 months. So if you did actually have lupus or something that causes damage, the damage would be done by the time you got an appointment. They need to manage this better so that new patients can be seen within a couple of weeks.

my doctor gave me a referral to The Center for Rheumatology on August 29th. I waited a few days for…read morethem to receive the referral. I called the number listed. I got a recording saying they would call me back in 24-48 hours. they did not. I called again, left a message, again. I was called back and told it would take a week to 10 days to get my "paperwork" together. I never heard back from them despite calling and leaving message 2 more times. it's now October 10th. if this guy was a cardiologist, I'd more than likely be dead by now. this is the worse run operation I have ever dealt with. How does the business make any money to pay their employees? although based on what I have experienced, no matter what they are paid, it's too much!

It is ok there, not the best place, but better than other methadone clinics, atleast here people…read moreare not all messed up in the parking lot like they are at other places.

By far the most well organized program I have even been too. They are excellent at meeting you…read morewhere you are truly at rather than grouping you into the useless box of, " just another typical addict exactly like the rest" which certainly is not always true and it's refreshing to know that the amazing staff at fusion get this....along with a long list of other things that other treatment programs just do not seem to understand. Fusion is the not on the Stone Ages of treatment programs like 99% of the others. Highly recommended for those who truly want a chance at life and are tired of living like we did 5-10-15-20+ years ago. If we're still here to tell our story we're still here for a reason and Fusion is the place to help us find our reason and some. I wish you all well. -Joey H. 12047