I had my gutters and downspouts cleaned on a two story house. They did a great job. He was very…read morenice and even agreed to work around nap schedules for my kids. Extremely professional and great quality and value for the work.

Terrible from the start. Unorganized, sloppy, and no attention to detail. Left spots on widows…read moreall over the house. Replaced screens while wet which caused droplets to splash then harden on cleaned windows. Tried to make excuses that my water was hard and that they needed trisodium phosphate to clean better. They should have the right cleaning products. They promised to come back but after several texts and calls were ignored I gave up on these clowns. They also couldn't, count as they "forgot" to include basement windows and then charged me extra for their counting mistake. I also hired them to clean some sections of gutters but only did a small portion of what I asked. I would not recommend this company. Very unprofessional with a total lack of quality.

I hired Shannon and her team to paint the entire interior of my home, paint the kitchen cabinets,…read morestain all the hardwood, redo my staircase, and clean all before my fiancé and I moved in. It was a big job and I couldn't be happier with the outcome. Jose (Shannon's right hand man) was fantastic to work with. We would go over a couple times a week to check in and he was always there and always wanted to hear our feedback and asked if there was anything different he could do. Overall I was extremely pleased and look forward to working with them in the future. Before/after pics to come!

I hired this company for a kitchen and bathroom remodel and spent over $30,000. Unfortunately, the…read morequality of work and follow-up have been extremely disappointing. Issues began appearing within the one-year warranty period, including failing grout, cabinet issues, and poor finishing. During construction, my brand-new door was painted over without my approval. When I raised this concern, I was told replacement was "not going to happen" and to "get that out of my head," which I found unprofessional and dismissive. I was advised by the company's partner, Abel, that there was a full one-year warranty. I did reach out to him before the warranty expired, but received no response. Instead of addressing the concerns, the owner, Shannon, took issue with who I contacted, refused to come out to inspect the work, labeled visible defects as "wear and tear," and ended communication without offering a resolution. For the amount paid, I expected accountability, professionalism, and warranty support. Unfortunately, that was not my experience.

Could not recommend this company more! After our scheduled cleaning company cancelled on us last…read moreminute before we had guests in town, not only was fresh cleaning quick to respond and accommodate in a pinch but they could not have done a better and more thorough job. Already scheduled them to come again!

I submitted a Yelp request and then completed a scheduling appointment through the website. The…read moreowner reached out to clarify the number of bathrooms via email and responded to my answer within minutes. The scheduled day, there didn't show up and there was no communication. My credit card was charged that evening. I have responded to all emails asking for them to contact me to remedy the situation and have called multiple times with no response. They have taken close to $250 without providing any services and have not tried to make the situation right. UPDATE- After the one-star review was posted, I received multiple phone calls and emails to apologize. A refund was issued, so I'm changing the review from one star to three stars. Please note that I haven't used the service.

Very friendly and professional ladies. They accomplished all my requests and asked if I needed any…read moreadditional items cleaned. I would recommend them to anyone.

Hired Marie for a moving in deep cleaning on 9/14/21…read more She showed up late and left early with fewer people than she promised. Kitchen interiors, refrigerator and tiles around the house were left behind with dirts and stains which were easily wipeable. Offered no resolution to complete the job. If you want your project to be done professionally, I won't recommend Marie.

I booked a house cleaning with SKE cleaning and I can honestly say that it has been the best…read morecleaning I've had since being in Chicago. The company was professional and reached out to me regarding the ETA of the cleaner prior to arrival. The cleaner, Angelica, arrived early and asked me for any allergies we may have and to walk her around to get a good scope of work. I was initially worried about intimidating her because I'm a full time working mother with 3 small boys, so you can imagine what she walked into. Instead she appeared to be up for the challenge, without signs of judgement. She was able to transform my messy space into a place I can come home to with peace of mind. I even got a call afterwards asking if everything was to my liking! Definitely will book again and will highly recommend!

Needed the drywall dust and joint compound ash removed from my concrete basement floor. Prior to…read morecoming to my home, I sent photos of the job. A company employee power washed and scrubbed the floor. The job took an hour. After the floor dried, it still looked the same! The ash was still on the floor. I could have done that myself. I was under the impression that the residue would be completely removed. Why didn't the employee say, "Sir, this floor needs to be stripped and chemically treated." Extremely disappointed. Customer beware.

Great job by the CleanUP guys! Heartily endorse them! Julius and his crew did a terrific job. On…read moretime, hard working, and excellent cleanup from a very messy job of demo work. Went above and beyond their scope of work to ensure we were satisfied. We definitely recommend this firm.

I wanted to rock with them. Their customer service was actually really good. And they refunded me…read morefor a service that I prepaid for but they called (before my cleaning service) to let me know they didn't do carpet cleaning anymore but because I paid it they refunded me. Which was dope. But the kid they sent to clean it, just wasn't good man. I left after he arrived and gold him to just text me when he left (I had errands to run) and I would tip him via venmo. When I got home there was too many areas of the rooms that weren't dusted and it was very obvious. Certain parts of the bathroom not being clean, along with the kitchen. Just too many half assed jobs. I tipped him a little lower than what I normally would tip but I won't be using this company again .

I really wanted to give this company a higher score because I like the owner, but if I'm being…read moretruthful and ethical, they deserve a 2-star from me. The first cleaner they sent constantly canceled and lied to the owner about showing up, so I was still charged. And my house wasn't cleaned so I kept having to do deep cleans during my cancer treatment. The owner reimbursed me once she was aware of what happened, but she did imply it was my fault since I didn't reach out to her directly and that she was giving me a deal so it wasnt that bad. If it costs more to have someone show up, charge me more. But don't just not show up and claim it's because you're giving me a deal. That's insane. I had been communicating directly with the cleaning woman assuming I could trust her. My mistake. She went so far as to send fake screenshots to her boss claiming she had shown up. Obviously my building cameras and sign in sheet, along with the real screenshots from my phone, proved her stories false. The owner then sent me a personal friend of hers whom she said was a great gal and would clean for me for the deal I was looking for. Her friend, while very polite, just didn't do a thorough job. Pics show the lack of detail. I even printed out a checklist for her! She claimed it was because I had pets. The shower knob doesn't have water stains because my pets exist. Nope. She also used my $100 hand towel to do the dishes.

We hired NEAT cleaning service in November as we are looking for regular monthly service. With…read moreNEAT, you need to provide your own cleaning supplies. They only supply the labor for $140/ 6 hours. Danuta recommended 1 cleaner for 6 hours, but since this was the first cleaning and our house is 2 stories (3 bedrooms / 3.5 bath), we asked for 2 cleaners for 6 hours. The 2 woman that arrived were cordial, but neither spoke English which made communication difficult (Ukranian & Polish). After 6 hours, they didn't get to all rooms and missed some spots where they did clean. I called Danuta, but did not get a return call.

Neat Cleaning is a professionally operated company that follows through on all promises for your…read morecleaning needs. Neat Cleaning is quick to return calls and always wiling to accommodate you or your company on unexpected issues that need immediate attention. I strongly recommend any company looking for a commercial cleaning team to contact Neat Cleaning as a potential partner in meeting your cleaning needs.