Took my truck in to this place due to loss of power when accelerating…read more The did a diagnosis and the truck threw a p1401 code (insufficient air flow at egr valve) and a p303 ( intermittent misfire on #3 cylinder) They told me it needed a tune up. I agreed to what they said was the problem and gave them the go ahead on their recommendation. When I picked up my truck when they called me and told me it was ready, the mechanic mentioned that I had a refrigerant leak in my air conditioner. Well I know that wasn't there before I took my truck in because they put dye in the refrigerant just because it will show leaks(easy to see) I check my fluids regularly because my power steering has a leak and I don't want to have it go dry on me. The tune up consisted of new plugs, new boots for the plugs and a new pvc valve, he also installed a new fuel filter which I provided. The bill for the diagnostics and parts and labor was extremely high I thought $729.79. When I took possesion of my truck it still had the same problem only now I have a refrigerant leak now too. I thought it was way too much for the tuneup so I checked at the local ford dealership and gave them the bill I received and asked them what they would charge for the something that was done to my truck. I was given an estimate of a little over 500 bucks. They told me they didn't understand why the mechanic didn't check the egr system to see if it was plugged with exhaust matter as that was listed on the codes and it wouldn't of taken maybe 1/2 an hour to do so when he changed the plugs. Especially since it gave the code for insufficient air flow. I was told by the mechanic that a plugged egr is one of the more common causes for loss of power for the engine in my truck. Needless to say it cost me another 500 dollars to have the problem fixed and I haven't got an estimate to fix the refrigerant leak yet. It took me all but 200 dollars I get for my disability check in a month to pay this guy and half of my next month's check to have the real problem fixed. I went to this shopbecause of a recomendation from a friend. I'm sorry after my interaction with this shop I won't give a reccomendation except to say you might want to go somewhere else.

This place is great! I take old cars, new cars, big repairs, little repairs, all are done quickly,…read moreand at a great price. I will bring all of my vehicles here. Great job!!!

Asked driver not to put neighbors vehicle on the street, behind my truck in my driveway. Kid got…read moresmart mouthed , said he didn't care. Total disregard to being rational on me getting my truck out of driveway. Wouldn't give someone like this a dime of my money.

mike m confirmed a 4:pm mobile appointment to set up my rv. after 2 hours of waiting and no…read morecourtesy call i called mike a couple times left a message and i never got a callback. i called back the next day and no call back again. so disrespectful to treat a customer with such disregard.

If we could give this shop six stars we absolutely would. With a starter failing on Thanksgiving…read moreEve, having called numerous garages between Wilsonville and Albany on our road trip, and having those garages literally laugh at us, we pulled into B&B and they rushed to help us. Quick and efficient check-in. Good humor. Extremely experienced. A true "old-school" shop with generational knowlege and genuine customer service. They even did a vehicle inspection and found a couple of additional, minor issues to be addressed later. An hour and a half later we had a working starter, at a fair price, and we were on our way back down the highway. We would recommend these guys for any and all auto repairs. With our hearty thanks.

No BS Service. Diagnostic is excellent, Price worth every penny, my opinion "Highly recommend" I've…read morealways been very satisfied with their workmanship. They've worked on several of the family cars & trucks and we couldn't be happier with the repairs and service. I've recommended them to my friends and relatives. Paul

Kris is a wonderful mechanic and his crew is great too! I never worry about being scammed or…read moreanything. He's an honest person who is very skilled at his trade. Always a pleasure to do work with him. Highly recommend!

Based on past satisfaction, drove 50 miles (x2) to get a comprehensive inspection of my 30-year-old…read moretruck. Got moved up in line to help me get ahead of rush hour traffic returning to Portland. No charge, but a calendar of recommended services. Trinity deserves my loyalty.

Made a 7:00 am appointment for routine annual service online. Received a text confirmation. Arrived…read moreat the appointment time just as they were opening. Was told that they don't make 7:00 am appointments. Guy at the service desk knew nothing about the appointment, fiddled with his computer for awhile, didn't seem too concerned that they apparently screwed up, didn't offer a solution. Will be looking elsewhere for service.