So I'm visiting from out of town to see a few old friends. Unfortunately for me, this past Saturday…read moremorning I ran over a pothole on the Long Island Expressway and it blew out my back tire on my Sienna. I called a total of three Toyota dealerships and I eventually landed on this one since they had both my rim and my tire in stock. Also, they do same-day service on tow-ins. One other dealership I called said they had to wait 24-48 hours with no exceptions in order to work on a car that was towed in, which I thought it was weird. I came to the service area and I was so fortunate to have Brenda help me from the service center. I explained to her my situation, visiting out of town to go to a gathering later today so she made sure I was prioritized despite my stressful situation. I wasn't able to stay another night and all dealerships close on Sundays so I had to get it fixed asap to go to my gathering an hour away from here and then drive home with my family of four the following morning. Thankfully it wasn't that busy that day and I got there around 11am and was able to get my tire fixed and out the door by 1pm. I was so elated and profusely thanked Brenda for all her efforts in getting my car fixed asap so I could not miss my gathering I was already late for and to get home safely the following morning. Thank you so much Sunrise Toyota and Brenda for not ruining my weekend trip to NY! I know it's probably unlikely to come back to this specific location, but would highly recommend this spot for any of the locals who live nearby.

The tire center never checked for a warranty and I had to pay out of pocket over $200s for a ne…read moretire after I was ran off the road a towed to there tire center

They boast that there are no hidden fees, yet each vehicle is advertised as "Down payment of $2500…read moreor equivalent trade included in advertised prices"... what is that if not a scam ??!!

Great car dealer! Will buy from again. I purchased a 2014 jeep grand Cherokee for my son and all…read morehas been good!

A reputable dealership would rather return a hold deposit and keep their reputation intact. Very…read morerude and childish when I found issues with the RV they were selling!

I'm not too sure where the short pudgy bearded dude that walks around the lot at Mint Auto sales…read moregets his vehicle valuations from, but he's waaaaaaaaay off! When asked for the price of a Ford Escape he stated, "$15,000!" I told him that I just looked at Lincolns down the street for that same year and price, and this is a Ford Escape! He then said he spends a 1/2 hour researching all the vehicles before he puts them up for sale. I'm not sure what world he lives in, but, either this guy believes that EVERYONE goes out there and pays $1000 over stated KBB/NADA retail prices without looking up values, or this place is a front for something else - cause 'ain't' no sane person buying from this joint at those prices - PERIOD!

I contacted this company to purchase my daughters car. Came to the location to see the car and it…read morewas just as described. The person that helped me was Edgar and he was great to work with. No hidden fees and the price for the car was more than fair! I am glad i selected them & do recommend them.

Finally! A great experience purchasing a car. An RDX SUV from a wonderful group and a great team…read more Our salesperson, Gabriella, was astounding. There was absolutely no sales double talk, she was consistent throughout the entire buying process, and it was a same day purchase. She had everything moving rapidly, she worked very hard to earn these 5 stars, for sure. A great young lady with the most excellent personality unlike any car salesperson I've met before, and I've bought a lot of cars in the last 50 years. Her patience was above and beyond. Let me add that unlike others in this business, she knew her products. I couldn't stump her, not that I was trying, but she satisfied all of our concerns. To finalize our deal, she called on her manager Brandon. Now there's quite a gentleman. There was none of that "where would you like to be at monthly", or "what works best for you?". There was no script. He did something most managers in dealerships never do, he listened to us, and just a few minutes later, we made a deal. Shocking, I know. This dealership has a great model, a model that other dealerships could learn a lot from and most especially, treating clients with concern, and respect and giving them 100% of their attention when they are speaking with you. At the end it was time to meet the "devil", the finance manager! Well, once again, we were surprised. Kazim, like Brandon and Gabriella was friendly and got our paperwork done with no gimmicks, hidden fees, or any other games finance plays when you sit down. The process was seamless. Of course, he recommended something I would advise anyone to add to their purchase, and that's tire and wheel protection, unfortunately I declined because I hadn't used it on my last purchase, in hindsight, maybe I should have taken it. But again, there was no pressure sales from Kazim, no pushing, just good advice. I have to say that we were very happy with the price we were given, it was more than fair, but it is not the only reason that I would return to this dealership, it was just part of the entire package. Good luck to all here at this dealership, never change, you're doing it the right way, thank you for everything!!!

DON'T GO TO ACURA OF BAY SHORE!!!!…read more Customer Service is very poor in the service departmen at Acura of Bay Shore . When I asked to speak to a manager, because of a couple of ongoing problems with my vehicle, I was taken to the manager's office. The manger stood up with hands on his hips and was rude with an instant attitude. He was a very big tall man and tried to intimidate me with his stature. . Nothing was resolved. Till this day I'm still having the same issues with my vehicle: 1LOUD NOISE IN FRONT OF CAR 2. CANNOT CONNECT DEVICE TO PLAY MUSIC 3. EVERYDAY OR EVERY OTHER DAY TIRE PRESSURE IS LOW. Acura told me my rotors needed to be replaced. (They said this after I took my vehicle there several times) for the same noise. The first time I told Acura of Bayshore about the issue, they claimed they did not hear anything. Now all of a sudden it's my rotors. I went to another dealer and an outside mechanic and both said nothing was wrong with brakes tires or rotors. Acura of Bayshore have been running me around for almost a year and they're -not even trying to fix the loud noise that's coming from my car or any other issues pertaining to my SUV. I still have my warranty and they are not honoring it. Acura of Bay Shore appears to be very shady and unprofessional, and I still need my vehicle fixed. I purchased my car there almost a year ago and they think they can tell me anything and send me on my way. I spent money on tire warranty and warranties for my vehicle. They look for issues that I have to spend money on. Even then I don't belive them. Make it make sense

Absolutely the best, honest, reliable... My guy Robert was outstanding, he said to me I will get…read moreyou into the car you want and he did , he kept his word and I stand for that, rob thanks so much brother and to the rest of the family at Nissan of Bayshore.

Henry at Nissan of Bayshore made my entire experience smooth, comfortable, and genuinely enjoyable…read more From the moment I walked in, he was welcoming, attentive, and never pushy..just focused on helping me find exactly what I needed. He really cared about getting it right for me. On top of that, Henry was just a great person to talk to. We had some really nice conversations beyond just the car, especially about his dogs, his pitbull and his French bulldog. That personal touch made the experience feel much more genuine. If you're looking for someone who's not only professional and helpful but also kind and easy to talk to, Henry is definitely the person to see. Highly recommend working with him! Thank you! Christine S.

I took my car in because it was losing power; they charged me 1,200, only to give the car back in…read morethe same condition. Later, they claimed the engine was shot and offered me a replacement for 3,000, but it wasn't even close to what they had described. It was a terrible experience--they are crooks...

This service makes me never want to buy a Honda again. My Honda Prologue has been in service THREE…read moretimes for the same issue. They never call me when it is ready or call 5 minutes before closing. It has been determined that my car is a lemon and they are trying to sell me a new car instead of trying to rectify the issue. Instead of a manager reaching out despite me calling MANY times, they have a sales associate calling me who is trying to sell me into a new car. I am driving around in a defective new car with a small child but you think I want to buy another one?? When you call to speak to a human, it goes straight to voicemail and no one calls you back. Horrible customer service- no wonder they have only 2 stars!

A complete end-to-end solution for buying used vehicles within your budget. Tanya and Joe helped us…read morechose from a wide variety of cars at a very good price. Great experience, great people. They are very friendly and great at service. A must visit to buy your next used car for the budget you want :)

Bought my son his first car... a 2005 Jeep Grand Cherokee. From the moment we met Tanya and Joe, we…read morefelt like they were old friends. They're such nice and honest people with beautiful vehicles for sale. We went to 4 other places before Platinum and the next time I'm looking for a quality used car, I'll save myself the hassle and just call Tanya. The truck is beautiful, runs beautifully, and is pristine!

Husband just bought a car here. They were very reasonable and made the process seamless. We even…read moreget to avoid a trip to the DMV! Staff were very friendly and accommodating. Impressed with this dealership!

Michelle was awesome ! Walked me around the lot and helped me pick out my car! She knows her stuff…read more She made the entire process enjoyable . Recommend you ask for her .