We attended a party in Gladwyne, PA. on June 3. We had arrived at approximately 7:00 pm. our car…read morewas valet parked using the services of EMPIRE VALET, LLC. When we tried to retrieve our vehicle close to 12 AM June 4, we were told by the valet service, they could not find our key. We waited for about 45 minutes and there was no sign of our vehicle or key. We live in Princeton, NJ. I had plans to leave for a funeral in DC that morning at 4:00 AM. We found ourselves 80 miles from home, with no key to our vehicle or home. In fact when we asked the valet service where our car was, the gentleman could not even give us a specific location. He gave us an approximate location. That night we had to find a way home, call a locksmith to get into our house, and then drive back to pick up our car to drive down to DC. Given the fact that the valet service had not provided the precise location of the car, once we arrived in the general vicinity of the car, we had to drive around for 30 minutes until we finally found the car at 5 AM! Not counting the many inconveniences caused due to the irresponsible crew of Empire Valet. The expense incurred was $542 for locksmith and duplicate key! I would not recommend the services of Empire Valet in Wayne, PA.

We hired Empire to do a large gala for us 8 months in advance of the event. 6 weeks before with no…read morephone call or notice they sent our check back saying they were not going to provide the service, and broke our contract. The owner refused to answer any of our calls. Would never ever recommend this company, they really left us in a lurch. Unbelievable to behave in such an unprofessional manner.

I had a truly shocking and unacceptable experience with this valet company. As I was pulling into…read morethe parking lot, a maroon minivan with Pennsylvania plates (License Plate #LLS307) tried to cut me off. When I didn't allow it, the driver began yelling and screaming at me. To make matters worse, when I pulled up to the valet stand, the same individuals were shouting, "Don't let her park here," not realizing that the six men jumping out of the van actually worked for the valet company. When I brought this to the attention of the manager, Alison, her response was to ask me what I said to "piss them off." That level of unprofessionalism is absolutely unacceptable. I immediately requested the owner or supervisor's contact information. The owner, Tony, said he would meet us there--but he was nowhere to be found. To top it all off, when I left, one of the valet attendants actually started taking pictures of me. This behavior is not only unprofessional but extremely intimidating and concerning from a customer safety perspective. The entire experience--from the aggressive and hostile employees to the dismissive attitude of management and the lack of accountability from ownership--was appalling. I would give this place a negative zero stars if I could. I am disgusted and would never recommend this company to anyone.

The staff was friendly and had my car ready ASAP which is greatly appreciated in this cold weather.read more

Great APP - very easy to use and allows tip on the app. Highly recommend! Took our vehicle right…read moreaway and we were able to get our car with the touch of a button.

Professional and punctual, so nice to have a great pre and post dinner experience ...need I say…read moremore!

I have used Chic's several times for different events. I'll start by saying that if I could give…read moremore than 5 stars I would. They are always on time and the vehicles are always immaculately clean. Are drivers are always very professional and accommodating. Booking with Pat was a pleasure. I'll be booking with Chic's on my next event.

Amazing service. Was on time and very accommodating. Would highly recommend. Also, our driver for…read morethe evening was Joe and he was great!! We have used Chic's limo for the past two years and will continue to do so.

This rating is not based on their service, as I was unable to take advantage of that. Instead, this…read morereview is for their communication, or lack thereof. I have been trying for months to reach this business by phone, and have not had one phone call returned, despite leaving a couple of messages. I finally decided to try reaching out through Yelp. I thought that I'd finally made some headway, as shortly after filling out the form, I received a response with a list of their services and their prices. But it turns out that was merely an automated system response. Where it gets worse is I responded with the service that I would have liked. . . But crickets. Even though Yelp showed that my message was "Read". I gave them a few days, assuming that they were just busy. But I can't believe that a business can be so busy as to not provide at least an acknowledgement. My final communication was reaching out to thank them for their initial automated response and mentioning that I assume they have no availability. And again. . . crickets. The final straw was the notification that my message on Yelp had indeed been received and "Read", yet still ignored. I really wanted and tried to support this women-owned business, but I am extremely disappointed in their lack of communication. Reply to Business Owner's Response: A quick search of my cell phone's call history shows that I did in fact call the correct number. The screenshot below shows that I have been trying to reach out to you since May 2025. And if you look closer, you will see that each of the icons are outgoing calls. Not one call back was ever received from you, despite the voicemail messages that I left. Additionally, I still have my landline, so a couple of calls were also made using that phone number. However, I don't feel that it's necessary to provide a screenshot of those call records. After my last call of October 28, 2025, I finally reached out to you through Yelp in November 2025, which leads us to this review. Thank you for your response to my review, although I wish that I could have received a proper response outside of this forum. Good luck to you in the future.

Great service and car looked wonderful! Used valet pick up and delivery. Communication was great…read moreand very positive

I booked this sedan service for a "night on the town" and had a great experience…read more Our driver was Abe and he picked us up in Bryn Mawr and took us to the City. Abe was on time, courteous and kind and booking with the company was a breeze. I HIGHLY recommend this company if you're looking for a ride to the airport, a night on the town, have a wedding or prom.

By far the best car service I've used! My CEO comes in from Munich a few times a year and he wants…read moreto visit 5 to 7 customers per day when he comes to a town in my territory. He is extremely particular and wants perfection. I've had drivers from other services that wouldn't plan ahead, or wouldn't enter in all the stops in their GPS, or wouldn't check to make sure they had the right borough of Manhattan, or they weren't professional, etc. Drivers have caused unwanted stress to an already stressful day. This was not the case with here. Robert well exceeded our expectations! We had a 12 hour day of going to 7 different customers in the Philadelphia area and he made the day go seamlessly. As mentioned my CEO is very particular and he was growing frustrated that we didn't have time to stop and get him coffee and a Kind Bar between appointments. Robert went out during our meeting and came back with coffee and a box of Salted Carmel Kind Bars which he must have overheard my CEO say was his favorite. That immediately removed the tension in the car and allowed us to focus on the upcoming appointments. Robert did something so simple that was above and beyond what was required of him that day. I will always use Avalon from here forward and ask for Robert to be my driver. He cares about what he's doing and he cares about the client. Sincerely, Ben

With very few places open to go right now and trying to have fun while social distancing, partying…read morecan be limited but Chic's Limousine brought the party, club and bar to us while giving us a tour of the city! Great vibes and a great time! I highly recommend you plan a day of fun with them! Everyone I worked with to coordinate my event was very professional and helpful. They accommodated every request and made suggestions when appropriate to help ensure my trip met all my expectations, they exceeded them! On time and professional while also very personable when warranted. This by far is the best limousine party bus experience I ever had! I've been getting limos and party buses for 20 years and this was by far the best!!

WOW our driver was Tim and the manager Pat took care of everything for a special event we needed…read moretransportation to in Philadelphia! Pat made all the arrangements and our driver Tim arrived EARLY both ways (this was a round trip event)! He was a consummate professional and drove very smoothly and safely! We wanted this evening to be special and celebrate and couldn't have asked for better service. We didn't have to worry about anything! Thank you so much for your professional service from START to FINISH! This is a yearly event and we will definitely be booking with you again next year! If you are looking to hire a limousine service that is perfection from start to finish LOOK NO FURTHER! These guys were PERFECT and if I could give them more than 5 stars I would!!!!! Thank you so very much!!!

Easy process. Showed up when they said they would. They bought a vehicle that served it purposes…read more They set up time and called when driver was on his way. They came on a Saturday, too. Montco PA

I called Atlas Auto Recycling yesterday, January 17 and spoke with Matt. Matt took the time to…read moreexplain what documents that we needed in order for him to take the vehicle away. Matt was so kind and patient with my questions. I am disabled with chronic nerve pain and he just explained everything to me wonderfully!!! He gave me a time that he could be at my home and even said that if there was snow overnight then the time could be a little different!!! He also told me that he would call me when he was on his way and said that would be a call about 20-30 minutes from arrival at my house. He called this morning as he said and was here at 12 noon!!! He was just so wonderful to deal with. I definitely recommend Atlas Auto Recycling and ask for Matt!!!!