This review is for the Pharmacy department and a great employee named Thuy T. I walked in without…read morean appointment for a Covid shot, and this employee greeted me with a smile and took care of everything from start to finish. I even was informed I could get a pneumonia shot as well.(Very painless too!) Thanks!

I have been a loyal customer of this CVS location for more than 15 years. I have regularly relied…read moreon this store for my everyday shopping, and it has historically been my preferred CVS location. I am also a CVS ExtraCare+ member and pay the monthly membership fee because I value the benefits and services CVS provides. Unfortunately, my experience on August 21 was extremely upsetting and humiliating. While I was shopping for my usual household and personal items, an associate named Crystal suddenly shouted at me from an aisle, stating, "You're the one staring at me with a big ol' bag." I initially stopped because I was unsure whom she was addressing. She then repeated, in front of other customers, words to the effect of, "Yeah, you. You're the one who is staring at me with that big ol' bag. I always see you in here stealing." I was shocked by the accusation and asked her directly, "Are you accusing me of coming in here and stealing?" She responded affirmatively and continued by stating that I was "always" in the store picking things up and putting them down and that I was stealing with my "big ol' bag." I walked away because I needed a moment to process what had just happened. While I was walking away, I could hear Crystal speaking to another customer about me and stating that I was always in the store stealing. I subsequently returned to address the situation. Crystal was assisting another customer and then proceeded toward the front of the store. She went behind the registers and, as I approached, appeared to alert the other associates that I was someone who was stealing. By the time I reached the registers, I observed multiple employees and customers looking in my direction. I confronted Crystal about the manner in which I had been treated. I explained that it was completely inappropriate and unprofessional to accuse a customer of theft publicly, particularly in front of other customers and employees. I explained that I am a longtime, loyal customer and that her familiarity with seeing me in the store was simply because I shop there frequently. During this interaction, Crystal stated, "You don't scare me." I clarified that I was not attempting to intimidate her and told her that I intended to report the incident to Lynn, the store manager. I again explained that there are appropriate and professional ways to address suspected shoplifting without publicly humiliating a customer. Crystal then invited me to her register and began apologizing profusely. She repeatedly stated that she was sorry, that she had made a mistake, and that she thought I was somebody else. She explained that the store experiences a great deal of theft and that she is therefore constantly on high alert. While I understand that CVS associates may have responsibilities related to loss prevention and may encounter suspected theft, that does not justify publicly accusing an innocent customer of stealing, particularly when the associate later acknowledges that she confused the customer with someone else. During the transaction, Crystal asked whether I wanted to use my points and coupons. I pointed out that my CVS account reflects my history and activity as a regular customer and questioned how that history could be consistent with the accusation she had made. She again apologized. When she asked whether I needed a bag, I responded that I would simply put my purchases in my own bag, referring to the same bag she had used as part of her accusation. She again apologized. I also observed the customer whom Crystal had apparently spoken to about me holding a phone in a manner that appeared to be recording. When I brought this to Crystal's attention, she denied that the customer was recording me. Shortly afterward, I observed the customer discreetly put the phone away. The following day, August 22, 2026, I contacted CVS Corporate Customer Relations to report the incident. I also informed the store manager, Lynn, who expressed a sincere apology. I appreciate the manager's acknowledgment of my concerns; however, I remain extremely disappointed and disturbed by what occurred. I want to be clear that my concern is not simply that an associate mistakenly believed I was someone else. Mistakes can happen. My concern is the way the situation was handled: I was publicly accused of theft, the accusation was repeated to another customer, other employees were apparently alerted to the accusation, and I was placed in an embarrassing and humiliating position in front of other customers. I should not have to defend my character, explain my education or financial circumstances, or prove that I am a legitimate customer in order to be treated with basic dignity and respect. The fact that I have been shopping at this location for more than 15 years makes the experience particularly disappointing. Sadly I will never be returning to this store again.

Parking a breeze here and the stars is nice. Call me crazy, but saying hi when I come in is a nice…read moretouch. (I know it helps with security, but friendly effort for any reason is appreciated. The pharmacy system was down and we couldn't pick anything up. Yet, again, they were nice. They even offered to help get it elsewhere. That extra effort wasn't needed, and it really made a difference in how I saw this place. Fantastic ways!!!

This Rite Aide hasn't been closed! I've always been partial…read moreto Rite Aide, I like the whole vibe better than CVS or Walgrens. Like those rivals, it's convenient place to pick up essential and nonessential items without too much trouble. The staff here are friendly and helpful.

This is an amazing pharmacy. Small and so efficient and friendly. Had a medication question today…read moreand the manager John is a great communicator, and question answered. If you don't like your current pharmacy, try this one, you will never leave.

Friendly and fast service always! It feels like a small independent pharmacy. As a pharmacist,…read moremyself, there is no other place I can recommend!

This is a prescription-only facility (the large Walgreens, carrying beauty, photo, food etc is…read moreacross the street). I've never waited more than five minutes here. Everyone here is extremely polite and professional, and they are most helpful if there's any sort of question, concern or insurance issue. Highly recommended!

I recently had all my meds transferred to the Walgreens at 1695 Sunrise, inside DAP. I haven't been…read morehere in 18 years! I went in today to pickup my meds. I have to say today was the best customer service that I've had at a pharmacy in a very long time. Everyone was smiling, friendly and welcoming. I just switched insurances again, this being the second time in the last six month's. I had some confusion on the costs of some of meds. Breanna helped me get it all sorted out quickly. I'm so grateful for her assistance.

I am writing this to share my sincere appreciation for the incredible team at this Walgreens…read morepharmacy. I consistently receive top-tier care, and I wanted to make sure Serena and the rest of the staff get the recognition they deserve. Serena,Donavan ,Shanele, Janet, Youseff, and Jordan are all consistently professional, kind, and incredibly helpful. No matter how busy the pharmacy gets, they always take the time to address my questions and ensure I have everything I need. It is rare to find such a friendly and efficient team, and it makes a world of difference. Thank you all for your hard work and for providing such excellent customer service! My name is Giovanni Mazzillo

At 4:55 pm I Arrived 5 minutes ahead of my 5 pm vaccination appointment. Checked in immediately…read more at 5:22 I went to the counter to leave. I was told my vaccination was ready and will be next. At 5:30 pm, one-half hour after my scheduled appointment, I walked out. They called me by phone at 5:45 to inquire if I wanted to cancel. I did cancel.

Well stocked. They have plan B upfront! N/A beers is a…read moreplus. Decent location. Things are not locked up like other Walgreens

They have a staff member naned Sheila, who is absolutly…read morewonderful .She is very helpful and knowledgable. She is a wonderful asset to the store

I went to the Walmart Vision center and asked if I could get my bent eye glass frame fixed. Byron…read moredid an outstanding job fixing my frame, and provided Exceptional Customer Service! I Highly Recommend this location!

I see the fascination with this place. I see what it's all about now. I've been to the usual…read moreWalmart here and there but this super center, it's totally a one stop shop. I don't know how they pick and choose location to add one compared to the normal. I've only been to the one in Orlando and now this location in the desert. Of course you have to have a massive parking lot to accommodate the loads of shoppers and wanderer's. Three entrances on either end of the store and garden center. There's a fast food place inside, you have the deli section and bakery. Of course the frozen section with quite some nice decent items. It's basically a grocery store on one side of the place. Even a decent isle for the international goods. There's a fairly decent section/department where the alcohol is located. So you have one side that's groceries and the other is basically everything else. Home goods, technology, clothing and so on. There's even a pretty decent size garden center that is pretty massive but it was a little sparse with what they offered. Some patio furniture, mainly soil and the usual pots and some plants. They also have a department for delivery and pickup. It's quite interesting for me...lol... Of course you have the option of self checkout or with someone. Bags are additional fee as we all know. What I didn't understand is, some of the items you would need to pay before hand if you want them. There's the beauty department where you have to leave your basket outside and pay for what you need before returning to it. And some other items in the store where you have to do the same or they can leave it at the customer service counter until you're finished. I had to do that with a measuring tape. We were still shopping and asked if it was ok. The staff seemed a bit annoyed with the request but took it to customer service anyways. Besides that concept, it a pretty good place for your one stop shop.

I always have a choice when shopping for certain personal care products. and usually it's either…read moreCVS or Walgreens. It's been my experience that, most often, Walgreens is a bit less expensive for the items I want, and they usually have them in stock. Such was the case at the Date Palm Drive location. The staff was courteous and helpful when I could not locate my items. The cost was 25% less than CVS had them listed for on their website. Here's a toast to wise shopping.

Customer service is awful. They leave you sitting in the drive thru in blazing hot heat with no one…read moreothering to come to the window. When you're sick and need your prescriptions, the last thing you want is to walk to the back of the store and infect the whole store. Their app is never updated with the current status of your prescription. the pharmacist is always 'reviewing your order' and then you call to find out it's been sitting there waiting for pickup.

4/21/26.....Adan in the Photo Dept. was extremely helpful in showing me the picture downloading…read moreprocess! ***** 5 stars Adan.... Thank you ! Lucinda K.

Walgreens is so scammy you know that $5 cash reward ticket that says spend $20 on your next visit…read moreget $5 off its all BS word play i am so tired of dishonest businesses with thier deceitful advertising