This should be a NEGATIVE 3!! In a recent encounter with their pharmacy, I didn't know that U can be so dumb to be a pharm tech!! I seriously don't think that their management even cares... How sad!! I spent more than 45min only to be told that she could not process my insurance coverage.. It makes a whole lot of sense why we depend on AI!! Really?? read more

Walgreens - Wake Up, America!! - Drugstores Near Me - Banning, California

UPDATE 9/24/2025 - I went to Walgreens today to check if my prescription is ready because you can never get through on phone lines. 18 people ahead of me in line inside and 15 cars in drive-through. I left after 15 minutes in line. I could be dead before my prescription is ready. This location is horrible and switching to Walmart and Amazon online. I am really sorry Rite Aid closed. read more

Walgreens - Line for prescriptions - Drugstores Near Me - Banning, California

I was trying to check a prescription and they placed me on hold for 40 minutes no one answered and I called back and got placed on a hold again for a told of 33 minute hold and counting. Still no one. Their lines are always backed up and take forever. Even if there is one person in line it takes them over 20 minutes They either never have the medicine or they don't fill it until days after. read more

Walgreens - On hold - Drugstores Near Me - Banning, California

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Pharmacy in a the worst it will take you up to an hour just to get your prescriptions that are ready for pick up! They need to get there procedures updated, they suck I would highly recommend having your prescriptions transferred to another pharmacy! Walmart is much better read more

If we could only leave ZERO star reviews?! Literally the WORST pharmacy. Say your meds are ready then you wait in line an HOUR or more.. no matter what time of day! And nope the prescription is NOT ready! This has happened more than once. Done here. read more

ALWAYS the longest line. Never enough staff. No one answers the phone. I've called multiple times and never been able to get ahold of anyone. I don't have the time to wait on hold for over an hour. Idk if it's poor management, understaffed or what. But this Walgreens pharmacy is THE WORST. If you can avoid it, RUN. read more

Walgreens - On hold for almost 2 hours and STILL on hold waiting. - Drugstores Near Me - Banning, California

They were truly awful - disorganized, leaving us on hold for over a half hour when we finally gave up and went into the store. Once we were in the store a woman working in the pharmacy told us that my mother's prescription wasn't even in the system, even though we had talked on the phone about it 2 hours before. Then they somehow found it after arguing with me about it. Ugh! They were imperious, unfriendly and consistently unhelpful. There is just no reason to treat customers so indifferently and downright rudely. Delaying my mother's prescription for hours was truly a hardship for her. Definitely would suggest using another pharmacy if you are able! We certainly will! read more

Worst pharmacy ever! they know all the rite aide folks are coming over here and they cant hire more staff? we were in the drive through so long an HOUR that our car died and the battery went out. The line is so bad that sheriffs watching it... THIS IS INSANE I swear to god there are days I much rather die than go on being treated like this. They dont care if you get your meds anyways.. they just give you a notice that its out of stock and basically its not their problem and yadda yadda SO what are we supposed to do just go without our medication and hope we dont die? UNBELIEVEALE!!!! I HATE WALLGREENS UPDATE:: despite the written prescription that says NO MYLAN they gave me the wrong meds and when I went to talk to them a black man name THADIUS at the counseling window, He started raising his voice at me when the manger was standing right there allowing him to talk to me like dirt and blame me..he claims that there is a sign to "check your meds before driving off. " My labels all had another medicine name I wasnt even picking up, yet they all said NO MYLAN & he gave me mylan anyways. There is no sign in the drive through and he continued to blame me and act hostile. rather than apologize for the mistake he raised his voice at me blaming me for everything.. I am writing corporate to have him fired. I only went there because I paid for delivery that stood me up 2 nights in a row. I had to go down there wait in the drive through for an hour, sick as a dog, just to be screamed at. read more

Every single time I call the pharmacy, the phone just rings and rings with no answer. It's incredibly frustrating when you're trying to check on a prescription or ask a simple question and no one can be bothered to pick up. They are painfully slow and the staff comes across as disorganized and unprofessional. What should be a quick stop turns into a long wait with little communication about what's going on. Between the unanswered phones and the slow, unprofessional service, it feels like they just don't care about their customers' time. read more

I was left on hold for 20 minutes and hung up on. I called back and was left on hold for 12 more minutes before I was hung up on again.

I've never seen a slower Pharmacy in my life. My 5 year old son had an ear infection and it's very important that he gets his meds asap so scar tissue files y build and cause permanent damage. It was 5:30p, when we placed the order from the local urgent care. We figured that it made sense to send it to the 24 hour pharmacy in Banning even though it's a little drive. This way we can ensure my son was able to get his meds immediately. My wife called to confirm and the automated system continued to state they weren't ready. Finally at 11:30p she was able to get to an actual human to inquire on the status. The gentlemen was very nice and informative but they hadn't even started filling the prescription, he stated they were understaffed (I've heard this every time I've come to this pharmacy......might want to think about hiring some more staff). It is not 12p the next day and I have been in line for an hour and a half waiting to pick up the prescription. I'm sure they're this backed up because they're understaffed. Please please please hire some staff. What's the advantage of having a 24 hour pharmacy if you can't ever pick up your prescription within a reasonable amount of time. I just called my wife and asked her to never send our prescriptions here again. This pharmacy is just not ran very well. read more

Pharmacy. Worst customer service I have ever experienced. Staff is over worked, understaffed. They are short tempered and rude. Rite Aid closed, they have too many customers, but haven't adjusted to meet the needs of this community. Don't bring your prescriptions here. The front end isn't much better. Staff acts like they hate their jobs. I have worked in retail. This kind of attitude comes from management. Treat your people better, and hopefully they will treat customers better!! read more

UPDATE: Yesterday I got a partial refill because they were out of a cream I need for wound care. My insurance company agreed to allow a refill early as long as I pick it up by tomorrow--a request I would have to explain to the pharmacist. But I have now been on HOLD for 1 HOUR and 55 MINUTES. There were 3 calls ahead of me 2 hours ago--So about 30 minute between each call the staff actually PICKS UP. This is unbelievable callous. I find it hard to look these guys in the eyes when I pick up. How does the manager keep their job? WHY DOES CORPORATE LOOK THE OTHER WAY. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~ I am required to fill my RX at Walgreens, unfortunately. They never have more than one person working the drive though for pickup. For 3 days I have been trying to pick up my BP meds, but each time I have gone there are between 5 and 15 cars, lined up all the way around the building. I know for a fact that if there are 5 cars it will be at least a 30 minute wait! I have been out of my meds now for 3 days, and there is nothing you can do. There is not even enough room in the parking lot to get in that line of cars. I wish I knew a time when they would staff the drive through adequately, if there is one. I also wish I had picked a part D plan that did not require me to use Walgreens. This store has gone from pretty good to abysmal in the last 8 months. read more

I'm going to have to switch my pharmacy at this point. I wish I got the name, but one of the men working pharmacy is constantly rude and condescending. My prescriptions are always late, which is wild for mental health meds. I wouldn't recommend coming here for your medication. read more

Their call center transfers patients to the store phone and they hang up on you. I called twice and both times they hung up. Also my prescription wasn't ready, I then called my prescription insurance WellCare and they told me they haven't received a claim. I'm in line now to see if I can get dispensed read more

Walgreens - The line to the window - Drugstores Near Me - Banning, California

This is the slowest pharmacy. I waited on the phone for an hr and 20 minutes just for them to hang up on me. My medications are always days or a week late. The staff is not very helpful. There's always an issue with them not submitting information properly or having the medication ready. read more

The biggest sh*t show ever. Dropped off my daughter's prescription at 9am, called at 3pm they said it was ready, showed up at 6pm waited in a 30min line and once I got to the front they told me it was "in process". Proceeded to wait ANOTHER 40mins and as the cashier was about to hand me the prescription the pharmacist came over and said the medication wasn't mixed. So there goes another 20 mins waiting for the medication to be "mixed". DO NOT COME HERE! I know I NEVER will again! You're better off driving to another city! read more

Walgreens has the slowest pharmacy in the nation by far , every single location I've been too is about 30- 1 hour wait time longer than rite aid. This Walgreens takes the cake though! Going through the drive thru line waiting 40 minutes just to get to the front of a 4 car line, was told come back in a hour for ready prescription and upon returning in 2 hours an 30 minutes the prescription still wasn't ready inside and I was asked to wait 40 extra minutes.... RIDICULOUS business as a whole needs rebranding read more

Always busy, usually out of the medicine you need, wait is ridiculous, and staff like to talk down to you - Banning/Beaumont need a better pharmacy read more

A big suck to you. It's 10:45 in the morning and same day delivery isn't available anymore, and when you try to submit on the app for the next day, it says "Oh! Something went wrong. Please try later!" The drive through is an hour long!! What LATER? I don't have anymore LATERS left because if I'm not spending hours on line, I'm on the phone- literally on hold to speak to the actual pharmacy (you're call center sucks too- they know nothing about meds) for 53 minutes the other day- just another modern day inconvenience, should be used to it all by now! read more

Plain and simple they have to the poorest managed Pharmacy. The staff lacks the abiility to function individually, their Pharmacist is rude won't provide you with a clear answer as to when medication will be ready. They were not prepaired for thee influx of paitents leaving us to deal with the lack of help. read more

On hold for more than an hour only to be told by a rude employee that my refill wasn't due for 2 days and he was very wrong. This is the worst pharmacy I have ever been to in 59 years read more

4/21/26.....Adan in the Photo Dept. was extremely helpful in showing me the picture downloading process! ***** 5 stars Adan.... Thank you ! Lucinda K. read more

The pharmacy is terrible. It's too busy and the employee's are rude and they flat out lied to me. They are not happy to work there. That place needs a major renovation. Bad vibes as soon as you enter the store. They were not ready to take on all the customers from RiteAid. I found 2 employees that were nice and they didn't work in the pharmacy. Get your act together Walgreens before you close for good too. read more

They take there sweet time to make or put together the medicine like why is there a need for that I left work and hour early just to wait in line and for them to tell me oh it's not ready would you like to wait 30min like what the hell wasting my paid time for 30 capsules read more

I needed to talk with the pharmacy operations manager at this pharmacy. Pharmacy tech Sing at the call center refused to put my call through. I called back twice and each time the same Pharmacy tech(Mr Sing) then put me through to a prerecorded advertisement for a medication I have never been on, and will never be on. He did this twice. I had to drive an hour from where I was to the pharmacy in person to deal with this. The tragedy of leaving a one star review is that there are two Pharmacy techs and the operations manager, Lyndsey, who are 5 star employees and are awesome. read more

First off I feel bad for the employees, they're completely overwhelmed! You guys need to hire more people and you need to be more efficient. If the drive thru side is only one prescription pick up then don't make exceptions! It took me 2 weeks to get a prescription filled and picked up! That is insane, unacceptable! I had refills that got sent here since Rite Aid closed so I was stuck! Even at 12:30 am I'm on hold for an hour!! I've switched everything over to somewhere else now. read more

From all the Walgreens they are the worst. They are not organized, give false information and they close when they want even though it's a 24 hour pharmacy. I have been here when they have ran out of antibiotics, I have been there when they had no prescription pain meds for my son that is battling cancer. They do what they want. read more

They don't have the prescriptions waiting on the phone to talk to a pharmacy employee for m9recrhan 34 minues,I Been waiting for a prescription almost for a week read more

I received the best customer service today by Georgia. She took the time to put in all the info so that I could use my points and get $5 off my purchase. I didn't even know anything about that! Then I purchased Chipotle gift cards, 4 of them....and she even took the time to match the #s to each card, as well as taping the activation receipt and the cash amount value on each card! She was amazing going above and beyond. That's very rare now a days. Most people don't even care. I was going to walk out with my cards in hand, and she said, "wait, I have a little white bag for you to put them in" Thanks so much, Georgia for such a wonderful shopping experience at Walgreens. read more

Staff is rude, and unprofessional. Long wait times and they keep running out of medicine.

Drive thru is fuc*** ridiculous to get prescriptions. Waited 40 minutes. They need 2 people working peek hours.

I moved my prescriptions here because rite aid closed and moved my prescriptions. Worst experience ever. would give no star if I could. My orders take more than 8 hours and usually take 2 to 3 days. Help id nil. Forget about calling. You'll get some off-site help line that just transfer you to the store after wasting your time. Then your routed to automated system that then transfer you to the pharmacy with a standard message "there are 3 callers ahead of you" which means one hour to never wait. Do yourself a favor and go somewhere else. read more

This is my go to place for late night goodies. Just be sure to be wary of ghouls and Hobos at night. Prop 36 isn't helping much here, the Hobos are still coming in filling backpacks up with goods and walking out. One employee built a " shopping cart wall barricade " which helped a bit but doesn't keep the teeth grinding desperate Hobos from shoplifting thier fill here. Even the Banning Eastide Sapo gang are leaving their brand here at this Walgreens. Just look at the delivery box at the prescription drive thru. They have claimed this Walgreens as theirs. Hope this place can stay open with all the night theft here. They must lose thousands in product a night to these mincing Hobos. read more

This Banning walgreens is pathetic!!! They received what most businesses only dream about. Hundreds of customers overnight. Too bad they don't have the mental capacity to handle the new customers. It's not too complicated. Simply hire people and, in the meantime, transfer employees from other stores. Over an hour to wait for your medicine in the drive-through is pathetic. If I was in corporate I'd fire whoever managed this Walgreens and if corporate is limiting their employees, don't be surprised if eventually , everybody leaves , including your regular customers who are pissed off now and stuck in his crowd waiting for a prescriptions. I am so done with Walgreens.I'd rather drive twenty miles to another pharmacy, and it would be quicker! Today, when I requested a refill, they said I ran out of refills and I needed to call my doctor. That was my last straw , with this worthless pharmacy! I bet the store don't even last another year.You've ticked off so many people off that they're never coming back read more

The pharmacist tech with the colored hair who looks Caucasian is impatient and rude she needs to calm down. I ended up just walking out because that's just a waste of breath. But you know what I have time for.... letting you guys know the quality of service they provide. So avoid this pharmacy if you can. read more

If I could give them minus 1 That still would not do any justice, very unprofessional ! Understaffed I went to get my prescriptions waited in line to the pharmacy the line was more the 16 people one person behind the counter so I went to my truck wasted 30 minutes there hopefully by then the line will be much smaller? When I returned the freakin line was still the same???! I waited in that line over 40 minutes there were people complaining that it was like that all day long !!!! When I finally got to be serviced they charged me full price for the prescription wanted me to scan the barcode for the medicine discount and then get bank in line to have all that applied I said no way!!!!!! I called the pharmacy mgr Lucy told her what happened And she got sarcastic and cynical over the phone with me Very unprofessional ! Kept mocking me with her ghetto voice said call 1800 Walgreens She said it like she has said it her whole life! I filed a complained with corporate waiting in their response do not go to this location!!!!! read more

Pharmacy tech is extremely rude and condescending. First and last time filling a prescription with this one.

This is a very busy Walgreens. Often you have to wait in line inside or in the drive up window. This is not the staffs fault, it is the Corporate office's fault. The pharmacy staff always gets my prescriptions refilled promptly and efficiently. I use to go to a Walgreens Pharmacy in Huntington Beach, which had a lot more staff and open less hours and they were very incompetent . I think this Walgreens in Banning does an amazing job! read more

This review is for the PHARMACY area only and for the pharmacy tech named DANIEL. She is extremely unprofessional and rude and very disrespectful. My dad went in to pick up his prescription that was filled by his dr. My dad knows very little English and was trying his best to give the information that was needed. My dad called me to ask for our address and as I was giving it I can hear DANIEL yelling in the background at my dad and talking over him and I. She didn't let me speak and just kept interrupting me yelling, being very rude and almost sounding racist. This person should be excused for their extremely disgusting customer service I hope management sees this review and takes matter into their own hands because if that person speaks this way to customers they should definitely not be in healthcare no empathy whatsoever. DANIEL (female) pharmacy tech watch out for her if she is still employed after this incident she is very rude and disrespectful towards customers especially if of Hispanic race. DISGUSTING. read more