I went to the Walmart Vision center and asked if I could get my bent eye glass frame fixed. Byron did an outstanding job fixing my frame, and provided Exceptional Customer Service! I Highly Recommend this location! read more

I see the fascination with this place. I see what it's all about now. I've been to the usual Walmart here and there but this super center, it's totally a one stop shop. I don't know how they pick and choose location to add one compared to the normal. I've only been to the one in Orlando and now this location in the desert. Of course you have to have a massive parking lot to accommodate the loads of shoppers and wanderer's. Three entrances on either end of the store and garden center. There's a fast food place inside, you have the deli section and bakery. Of course the frozen section with quite some nice decent items. It's basically a grocery store on one side of the place. Even a decent isle for the international goods. There's a fairly decent section/department where the alcohol is located. So you have one side that's groceries and the other is basically everything else. Home goods, technology, clothing and so on. There's even a pretty decent size garden center that is pretty massive but it was a little sparse with what they offered. Some patio furniture, mainly soil and the usual pots and some plants. They also have a department for delivery and pickup. It's quite interesting for me...lol... Of course you have the option of self checkout or with someone. Bags are additional fee as we all know. What I didn't understand is, some of the items you would need to pay before hand if you want them. There's the beauty department where you have to leave your basket outside and pay for what you need before returning to it. And some other items in the store where you have to do the same or they can leave it at the customer service counter until you're finished. I had to do that with a measuring tape. We were still shopping and asked if it was ok. The staff seemed a bit annoyed with the request but took it to customer service anyways. Besides that concept, it a pretty good place for your one stop shop. read more

While visiting Palm Springs for a few weeks, I went to the Walmart on 5601 Ramon Rd. I ran into an issue with two VISA gift cards that would not go through. Fortunately, I was helped by ANEL at the Front End Customer Service desk, and I can honestly say it was some of the most exceptional customer service I've ever experienced. It took about 20 minutes to resolve the issue, and throughout the entire time her patience and professionalism never wavered. In fact, she thanked me for my patience -- when truly it was her patience that carried us through the situation without a single harsh word or hint of attitude. Outstanding service like this deserves to be recognized. Thank you, Anel. read more

Stopped into this Walmart while in here for our churches marrage retreat to replace some clothes I had given away during my trip to Africa. I found the cargo pants, shirts, and other essentials. This store was fresh, well-stocked, and had plenty of variety. The only challenge was finding someone to help me when I had a question, but once I found assistance, things went smoothly. Overall, a solid shopping experience and a convenient stop for restocking. read more

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This has been the worse Custer service ever from Ashley who stands up to help you then when you ask her to show you something claims she don't wk there and just wanted to point and say go over there. If she don't wk there why did she stand up to help me, and then ring up multiple people. Then Ernesto shows up and as I ask questions, he say I can't do anything for you and the cameras are over there. With MAJOR attitude. I only ask because I couldn't find it from the finger pointing so I ask for them to please show me. What happened to customer service and common courtesy nowadays. Becoming a Target fan. Was going to buy rater expensive camera but Walmart I'll take my money some where else. Should get zero stars read more

If you are going to lock things up, get the buttons working...and help the workers has the keys to open things. To wait 10 minutes for a $4.98 item makes me want to use Amazon next time. read more

Walmart Supercenter - Department Stores Near Me - Palm Springs, California

Great for a Walmart that's not a super center. The prices seemed higher than other Walmart stores I have visited.

I've always had relatively good experiences with Walmart. This was something totally different. My son purchased an ice cream maker online. It wasn't the right one. Walmart had the better one in stock, so I took it to customer service and they said they would hold it until I came back with the one we wanted. Anyways, after shopping for a little while, my wife went to customer service. They had removed the online label off the return and were getting ready to restock it. After retrieving the label from the trash, they told her to take the ice cream maker to the car. In the meantime, I had a cart full of items and was preparing to check out. Our son is 100% disabled, and trips to the store are very difficult for him. The ice cream machine was something he was really excited about, and he also had a list of things he wanted, from groceries to a couple leds for his room. I set my cart near checkout and went to see where my wife went. I didnt find her and went back to my cart which was gone. I went to customer service and they offered no help. Just stating items were returned directly to the shelves. That was quite frustrating and then I got a call about the ice cream maker and my wife were at the car. I tried to grab at least some of the food items my son requested and at that time was approached by three employees and was told to leave. I asked him what for? I was completely bewildered. He gave no reason other than it was his store and he didnt want me there. I showed him the sales receipt to which he seemed suprised. I showed him my communication with my son and explained the reason he had me shopping for him. He didnt care. I considered having him call the police because they must have a reason to do this or at least a perceived reason. He offered nothing. I decided to not cause a scene, but its an absolute joke when I look at the lack of professionalism and customer service. They assume everyone is bad or trying to get over on them. I would have spent hundreds there but you can bet they won't see another dime from me or those close to me. I wish I had gotten there names but I was just wanting to keep it peaceful. The usual combat ready security guard, lol. They are probably management and loss prevention. If they followed me, they had wasted alot of their resources. The worst part is feeling embarrased, like we had done something wrong, when we had not. Well, im sure Target appreciates you. read more

Ginormous location! Honestly, one of the best Walmarts I've been to yet, very specialist and the selection is endless. Very clean and well stocked, the lines at checkouts were long either. The price is simply can't be beat, this is a one stop shop for anything you are looking for read more

Update: it's been 20 DAYS & the store manager Anel NEVER called me back in regards to my refund.

Exchanges/refunds and customer service just arbitrarily ends at 8 PM. A motorcycle cover that used to cost $25 now cost over $60 in store but $10 less on their own website. Typical retail shenanigans. read more

Employees can't do their job especially with Pokémon. Was limited weeks ago to a single purchase for the whole day. Two weeks later find out that policy is out the window and Buncha resellers buy it all out in an hour. No one can't keep the same rules it seems read more

Walmart delivery came late with the frozen pizza LIMP, sliced cheese was room temperature, raw chicken was warm, eggs warm, ice cream was soup! If you can't keep our food at a safe temperature don't deliver it. If you know there won't be drivers available CROSS OFF THE DELIVERY TIME SLOTS ON THE APP. DONT LEAVE US WITH LATE DELIVERIES AND UNSAFE FOOD!!! read more

This review is actually for the Walmart gas station/convenience store (it was not available for check in). Stopped in to gas up and get lottery scratchers. Lots of pumps available and the store was clean (not to mention pretty cool to see a Walmart grab and go type of store). read more

This place is horrible. It's bad enough it's Walmart and Walmart sucks but we waited forever for the electronics kid to never help us with the purchase of a printer. We finally walked away. Where do you find these people. read more

Wanted to get a regular oil change, but the website only offered synthetic. The Mobil gas station would do then but I wanted a cheaper service. I tried calling before driving to see if I can get a regular service but no one answered. I drove to my appointment anyway and saw the sign that offered regular non synthetic oil changes starting at 28.88. The tech (who was ran nice) said my 2014 tundra with 85k miles had to go synthetic. I didn't want to, but it was still cheaper than my regular oil change at the gas station. So I ordered the 38.88 oil change. The tech then said we don't have that oil and I'd have to get the 58.88 change. That price was now more than my regular oil change at the gas station. Not coming back. read more

I had a very disappointing experience at Walmart in Palm Springs. I attempted to return an item according to the store's listed policy. The store manager, ANEL was condescending and refused to follow the company policy. When I respectfully asked for an explanation, they raised their voice, she belittled me & told me to 'stop whining,' and walked away in front of other customers. As a regular customer, this treatment was unacceptably rude and unprofessional. I hope corporate looks into the service standards at this location & the people who they hire as STORE MANAGER! WILL NOT BE RETURNING! read more

You NEVER have enough cash registers open either self serve or maned. Cashiers wander off in the middle of an order. There a unique completely stupid confusion here that defies comprehension read more

Total chaos. Rude staff. Self checkout closed--"not enough staff". Prices not on shelves. Pisspoor store managers

I'm diabetic and seizure disorder from a car accident. I can't drive and carry a backpack with medical supplies. This Walmart stopped and refused me to enter with my backpack. Therefore, they lost me as a customer! Amazon has stepped in for my purchases for that day and today, Smart and Final will cover my needs today. read more

Walmart Supercenter - Levi purchase - Department Stores Near Me - Palm Springs, California

This Walmart deserves less than one star for this location by far the worst customer service ever. We were ready to pay, we saw a lane open, the light was on but there was nobody there. The employee working the next lane/register even looked back but quickly turned away. We saw the woman that was supposed to be working that lane look at us and immediately turn away, pretending she didn't see us. We waited a few minutes and she kept on just pretending to be organizing the cady at an empty checkout lane. She did not have any cart with candies to organize and the shelf was already stocked. She clearly was waiting for us to give up. I kept eye contact and I guess she finally decided to do her job. When she came to the register she acted like we did the worse thing for waiting for her to do get job. Walmarts in California are usually a let down, rude employees, everything is locked up, it's ridiculous. read more

Beware! If you take a product back to this store for a refund, MAKE SURE you physically enter your visa or debit card. TWICE now my wife has been ripped off by the ladies there saying "oh I'll enter it manually" and then they sneakily attach theirs or one of their cronies card number and get that refund! Will be contacting general mgr. read more

delivery said to arrive fri. 5 - 8... 8:45 pm....no contact, 8:45 friday pm..house full of people....no walmart delivery.....no one to help...this store as all walmarts are trash..!!!! read more

Customer service here is the absolute worse on 5-1-25 after 7pm Dairy is really something to be cautious with, carton of milk dated May 20th, bought 4-22-25 was already sour, don't know how that could have happened without it being mishandled read more

Someone could open the liquor door more faster or just don't put locks on it if people have to wait 40 mins for them to open it. Then we won't be late for our event. read more

Walmart Supercenter - Alcohol area - Department Stores Near Me - Palm Springs, California

You're better off going to another auto care center or even better, buying your own tools than wasting your time with "certified" technicians. November 24, 2024 I received an oil change from technician Noah S at the Palm Springs location. Everything at the time was fine, they didn't tell me anything was wrong so I paid and went along until my next service was due. I used to live in Palm Springs, but since I've moved i find it difficult to continue receiving auto care at this location, so I scheduled an oil change at a different Walmart in Colton. Their manager denied my service, telling me that I have to get my oil changed at the last location which is in Palm Springs because Palm Springs over torqued my filter. Of course, I'm upset. Regardless, I call this Walmart auto care center and was redirected to team lead Angel. There was bickering in the background between one of the clerks and Angel, both of them going back and forth on what to do with me on the phone. When Angel finally decided to address me, he insisted that my car isn't an issue and that I should be able to receive care in other Walmarts, our conversation was mainly argumentative because I don't think he grasped the severity of what this location did to my car. But we scheduled an appointment for April 5, Saturday. That day, before anyone worked on my car, I asked for the manager, and was redirected to associate Jonathan. They started my service, 30 minutes into it they cancel my appointment and manager Manny informs me that the threading to my oil filter is shredded due to the irresponsibility of associate Noah S, so they have to replace it. Of course, none of the nearby autozones have my car part so they have to order it, leaving me stranded in Palm Springs without a car until Tuesday, April 8th. They kept my car for three days! These technicians were not helpful in any way. The entirety of my service, team lead Angel and Jonathan were exchanging eye rolls and giggles with nasty side eyes towards me and my group. Manager Manny had the nerve to tell me that situations like these "don't happen often". They shouldn't happen at all! Not a single technician referred to me or looked at me despite the situation involving MY car. Rather, they preferred to talk to my husband. Even when asking questions involving MY car, I was sidelined. Not sure what's up with these technicians and their inability to look a woman in the eye. Thankfully, general manager Daisha ended up helping me. She actually showed great concern for my situation and settled everything FAST. She helped me get the bare minimum which was reimbursement for my gas and the temporary rental car. Hopefully their "investigation" leads to some sort of reassessment on these types of behaviors because the entire situation was handled unprofessionally, especially on Manager Manny's end. read more

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The woman working in the front named Anel is super unprofessional and rude. She should not be in customer service at all

Worst place to shop. Management is never around and you just can't find someone to help. The prices are now even higher and not great quality items. Walmart has lost its low prices. Walmart is the next Kmart. For now I'll spend my money somewhere else. read more

This week while in the Walmart checkout line I picked up a package of Beyond Meat Jerky probably because it was a lot cheaper than the name brands for $2.24. When I ate some later that day I could not believe that this stuff is approved for Human consumption. I can't even describe an equal bad flavor or taste. The Dogs wouldn't even eat it, that's how bad. I know this is not Walmart's fault or problem. I've not tried any of the Beyond Meat offerings at restaurants and I'm sure that I never will. You are now Warned. read more

Walmart Supercenter - Department Stores Near Me - Palm Springs, California

Good service , very clean inside . I would recommend, all items neatly organized , would definitely come back to this location. read more

Walmart is not my favorite place to shop. I would rather be at Stater Brothers and even Ralph's but this location is actually really nice. We will be back! read more

I needed help in customer service with a return.Not only would this woman not let me return the skirt I bought there ; She talked to me as if I wasn't comprehending her words .. Beverly was an absolute jerk and needs to be let go . read more

Beer used to be cheap here but no more. By the way, if you go through Roderick's line to check out, well... just plan on being there a while. read more

I hope Brenda Boone, manager of this store, reads this, but probably not because so far she has done nothing but run away from problems. I spend about $1000 a month for deliveries from this store, mostly groceries. The shoppers must be untrained and without cognitive functioning. The problem comes in 1) management doesn't care. I've written the local manager and she blows me off 2) quality - today I was delivered celery that looked like it had been pulled out of a trash bin, literally slimmy and limp. I ordered three individual bananas and got three pounds - about 7 of them. The vegetables are constantly an issue but this is the worst 3) shoppers don't follow the substitution choices as provided on the web site nor the choice to reject them The quality of fresh things is always and issue as is size. If you order two baking russets you might get a potato three inches long or you might get an 8 inch monster 4) the drivers are completely incapable of handling an order for a bottle of wine. They freak out. The last time I ordered a single bottle - my wife answered the door with her id - and the driver demanded to see the id of the person who ordered. He was rude and lied about the law. We decided he was a homophobe with no respect for women and complained to Ms Boone but she never acknowledged. I've not ordered any more wine from this store as it's too much hassle 5) they are constantly out of stock on everyday items with only the poor quality Great Value as back up. All in all, it's been a bad experience, unlike other Walmarts I've dealt with and I won't be renewing my membership.. read more

Walmart Supercenter - Department Stores Near Me - Palm Springs, California

It is pretty common to see reviews on Yelp where a customer complains and says they wish they could give zero stars. That doesn't usually happen to me -- until my experience at this Walmart location today. I could go on about how they are manipulating their customers into holding on to product with fake policies; however, that would be a total waste of energy. Do yourself a favor and take the extra time to drive out to Target or Best Buy for the products you are looking for instead of coming here. It's not worth saving a few minutes of a drive to be treated like garbage. They will not honor company policy that is clearly posted on their website, on their signage, or on their receipt. Their blatant racism towards the Hispanic community is apparent -- using scare tactics to prevent customers from speaking up about issues made by their staff. It is absolutely repulsive. read more

Getting there: Located on Ramon Rd. If coming from the 111 you can take either Gene Autry North, or Sunrise N. You'll run right into Ramon, making a right and you'll see the Walmart on your right hand side. There is a ton of parking as Walmarts are known to have large parking lots, but they also fill up really fast depending on the time of day. Experience: I enjoy shopping at this Walmart. It's clean, and organized, and it's a Supercenter so I can do all my shopping in one place. Where they lost a star from me is their curbside service. It may not be this store itself, but on the app it doesn't show where you can choose your substitutions right after checkout. So I purchased shampoo and the substitute was nothing similar to my original purchase. I also asked for no bags, and they still gave me bags. Again, I may not be able to blame this store, but Walmart as a whole. read more

Wanted to leave a review so the rating would go up- we are visiting and needed groceries and stuff. This Walmart was big, clean, and bright. All the shelves were stocked and organized and everything was easy to find. Staff was friendly too! Truly one of the better Walmarts I've been to, and I've been to a LOT! read more

The housing department employee, Alberto, he's a very dedicated employee. His enthusiasm made my day, as well as he was able to provide guarantee quality assistance as I was looking for. read more

I would have for sure given 5 stars if I did not stand in the art isle pressing the button to get the alcohol inks for 45 minutes No one ever came to help. A few employees came by whilst sweeping and we made eye contact, I asked if they could open the case and they both said, "no, I don't have the key" I only know it was 45 minutes because I really wanted the ink so I stood in the isle and leaned against my basket. Cue a full Netflixy episode plus a few shorts on YouTube University , I glance at the time on my phone screen and then look around. Alas no employees. All in all it was still worth the trip because I came out with a full basket of items AND only paid $130! Magic? I think not. That my friends is what you call a good shopper. Even after this incident I still come back because I love that I can grocery shop, get a sweater, buy a plant, a bike and even some glasses or get my nails done all in the same place! (Not that I ever will but if I wanted to, I would) Lol Please if ya can, get a better system with the call button for customers who need help. read more

Walmart recently opened a gas station adjacent to its superstore. I've been there twice and both times I've been orally abused by an angry hostile customer for doing nothing. I feared for my safety each time. I've never had that problem at any Costco gas and unless I'm desperate, I won't return to that Walmart gas until and unless there is a security guard present. read more