Goodness I need to update my review!…read more Customer service is actually great here! The photo department is by the registers, so I have found it easiest to grab my items then when I am checking out I will let them know I also have pictures for pickup. Always works best. The pharmacy has been, in my experience, slow at the drive thru. I am talking thirty minute to an hour of sitting in the line and waiting for my order at the window. I will refill my rx on the ap first, then wait for the notification that it's ready before driving over there. If you are in a hurry, it's best not to be lol. Overall though, it's a good location.

I've always been a Walgreens customer. For many years now. But since moving to the area a couple…read moreyears ago and switching to this Walgreens, I have decided to use a different pharmacy. The lines at this location are always long, both inside and outside. Many times when I get here they do not have my prescription ready even after I receive a text saying it is available for pick up. They have recently implemented a kiosk system for the pharmacy where you check in and your name is added to a digital line essentially and you have to sit and wait for the pharmacist to call you up. On top of this, I was researching some of my prescriptions and this Walgreens is literally more expensive than every other place around here to fill. I do not recommend coming here.

I absolutely love using this pharmacy. They know me, they're super kind, always willing to go above…read moreand beyond, AND there is literally never a line. I laugh at the Walgreens line from across the street anytime I grab meds.

Best pharmacy ever! Great communication, kind and gentle, and always helpful! I have nothing but…read morethe best experiences every time.

The store looks a tad sketch, but it was bigger than I expected on the inside. Restrooms were…read moreclosed, perhaps due to vandalism. I found the travel toothpaste and beverage I needed and got out of there for a price that wasn't crazy. They did have a drive-through window for the pharmacy and the location is probably the closest such store to the various attractions surrounding the historic district.

We wanted water for the day. We found what we needed. The store was clean and neatly arranged. We…read morewore masks but it looked like it was optional.

Utter BS - you can't even call in and speak to a live human. You must get routed to the VM, then…read moreleave a message, the hope they call you back. Total joke of an operation CVS has here, no wonder Walgreens is so much better... Unfortunately, my insurance carrier will only pay for my meds here, just pitiful.

Can't talk to a human. Endless phone trees and the phone system says they can't verify me.read more

The absolute WORST cvs there is. You get a message your prescription is ready, you go and wait 45…read moremins in line just to get told it's not ready, they tell you it'll be ready in 30 mins so you go and come back and wait in line another 30 mins just for the idiot at the window double masking to say they can't find it. This is EVERY TIME.

Wish it could be zero stars. The staff is awful. The checkout machines wasn't reading stuff right…read moreand they had a mad face for the inconvenience of their own machine. Kimberly and another lady that her name starts with G ( didn't get her full name) are the worst with attitude with helping any customer besides me. Had another gentleman they made him stand there for while until they acknowledge him.

This Walgreens is down the street from my house so its a convenient stop when we need things. The…read morestaff is always friendly and helpful, even in the pharmacy. The downside is...there seems to never be enough people working. The pharmacy is ALWAYS busy. I have gone to the pharmacy many times to find that the line inside was very long, and the line at the drive-thru was very long. I always feel bad for the pharmacy staff because they also look very overworked--they need more people back there. Tip: If you do not have the time to wait for your prescription to be filled, go to another pharmacy.

Never ever ever ever ever use this place! The people who work here are so rude and they are so…read moreextremely slow. I waited on hold over 30 min and then came and waited 15 min in line to see the staff come in with coffees for everyone behind the counter which explains the short staff issue...lines inside and out that do not move and staff who wish you didn't fill your scripts here. Never have things in stock just trust me do not get your things filled here!

Couponing at this location is unfortunately a frustrating experience. The self-checkout machines…read moreare consistently slow and frequently freeze, making it difficult to use coupons and digital deals. Many sale items also aren't tagged properly, so I have to scan most items with the app just to verify they're part of the advertised deal. It turns a quick shopping trip into a much longer one. The front-end employees are always friendly, helpful, and do their best to warn customers about coupon issues or explain when deals will return to their accounts. They provide great customer service despite the system issues. My review is based only on my experience with the front-end staff and checkout process. I have not interacted with the pharmacy at this location. The employees deserve credit, but the self-checkout system and sale tagging need significant improvement.

I came in today to pick up my prescriptions after being at JPS with a back injury. I didn't have…read moreanyone to help me go inside to get my prescriptions, but I thought I had to go inside because of an automated text about my insurance. Anyway, I am struggling with walking at the moment, and there were two kind employees who immediately offered me assistance. I regret not getting the kind gentleman's name, however I did get Lisa's name. She was truly a gift from God today. She walked me all the way to the back, gathered my prescriptions for me, and even walked me all the way back to my car slow and steady. She was a true blessing on a day that had otherwise been so terrible for me. Kindness goes a long way, not just how she physically helped me, but even how that made me feel mentally... might seem like nothing to some, but it meant everything to me. Thank you Lisa, and thank you to the kind gentleman who was also working and offered me assistance. Keep doing what yall are doing, because yall are amazing people. Thank you for making me smile on an otherwise awful day. I wish you both many blessings.

My neighborhood Walgreens is really great. I get proper notifications and or a call from the…read morepharmacists regarding my prescriptions in a timely fashion. I know things get extremely busy for this store due to the heavy populous of residents, but they move efficiently and are always precise filling requests from my primary physician and//or doctor's clincs. I've never had to question this. The staff is always friendly and professional, and I think some people don't understand the thousands of requests, drive-thru customers and calls they receive which is a bit insensitive, so I'd like to just sing their praises for the excellent job I witness them doing for our area. You gentlemen and ladies are sincerely incredible! I'd like for corporate Walgreens to know and hear this from a customer who's been patronizing them for over 15 years now. It's so easy to be negative, but much more grateful when we are not focused just on ourselves as residents. * What might be most helpful, for Walgreens corporate management to consider building another much-needed store-facility on Basswood close to the CVS that's also in the area to increase customer support. Thanks!

The absolute WORST pharmacy I have ever been to. However for some reason it's the only place that…read morehas been taking my insurance and 24 hour. Not that it helps because not once has it been a smooth transaction. There is an issue every single time. I came in with paperwork saying everything is approved and they still have issues. Why can't I just pick up my medications without arguing every single time with these people. No urgency, lack of info, incompetent staff. DO NOT COME HERE

I like this place for quick shopping. Everything is easy to find, the store is clean, and staff is…read morealways helpful.

This Walmart SUCKS! Especially the Auto section. I…read morescheduled an oil change this morning, going through their own web site, so they know what kind or car and what filter I needed. Got there early and was told that another car had come in and they had given my filter away and did not have any more. The lady also told me I could go get my own filter and they could do it then What she didn't tell me was that they would charge me the same amount whether or not I paid for the filter or they supplied it. Really? Does that make sense? $65 for an oil change and they supply the filter and oil and labor. Or $65 for an oil change where I supply the $15 filter Stupidest damn thing I ever heard The manager then told me I was welcome to go to some other oil change place and pay $150 For that will change. (Btw The dealership only charges $103. I checked.) Their attitude was argumentative and condescending. I understand you get cheap when you pay cheap, but this place is low quality, Low class. I won't go to this Walmart again unless I just have to. And I cannot and will not recommend anyone go there. Their entire service attitude sucks. Overall this Walmart is always dirty and appears run down and I have never liked going here

Whenever I patronize at this location, George Chandrathil, the store manager goes out of his way to…read morehelp me either locate a product or by assisting me when I check out. He knows what customer service is ALL about and inspires his present employees to do the same!!! As an Jeet Kune Do instructor (Bruce Lee's Method Of Self Defense) I admire EFFICIENCY and PATIENCE and that's what you'll receive at this location!!! INSTAGRAM: JKD Sifu Mike Goldberg

I have not had a problem with them actually filling prescriptions or the service, but the drive…read morethrough pick up lane is consistently so unbelievably slow. There could be two cars in line and you will easily wait 30 minutes. If there's more than two cars just come back later because you will be in line forever.