We were on the search for a vehicle for my daughter, and came across a car from North Park…read moreCastroville on a website. From the initial contact with Azucena to the Finance Office, we had A+ service. We even had an issue a few days after we got home, and I'm super happy to report that the Service Dept. was very helpful and we were able to get it taken care of same day! Overall, !! Thank you!

I had an outstanding car-buying experience thanks to Andrew Denny. From start to finish, the…read moreprocess was professional, personable, and fully transparent--truly a no‑hassle experience. Although Andrew shared being new to the business, it was clear right away that this is someone who understands how to treat customers with genuine respect and dignity. The purchase of my 2026 Silverado LT Z71 was completely seamless and refreshingly pressure-free. Every question was answered honestly, and the entire process felt smooth and straightforward. I highly recommend asking for Andrew Denny--without a doubt one of the best sales professionals I've worked with, and this is only the beginning. I Love my truck! Thank you Andrew!

I found myself in a difficult situation while traveling thru Castroville. Blake and his crew…read morestepped up and got me on my way in very short order. while what I had done was not cheap or inexpensive, it was well within the expected price range. I come from a background of working with and owning automotive businesses and will highly recommend this business.

These guys know what they are doing, I had 2 other shops try to find my problem…read more Chandlers not only found the problem but, repaired it at a very reasonable price. They are nice and friendly people to deal with, I will continue using them for all of my repairs. Delano M

If you are in the West San Antonio area and are having ANY issue with you car or truck Eller's is…read morethe place to call for Repair. Lightning fast quality and Friendly service! You will not be dissapointed!

This is one of those reviews that is worth listening to. And I can't even make up how awfully this…read morecompany treated me. I'll bullet point it to make it easier to read: -I had my engine replaced -It didn't last a year -They blamed me for putting "Stop Leak" in the radiator. No idea what that is. -The radiator was perforated. Which could have only happened when they installed it. -They claimed I voided the warranty -My son of under 1 years old was in the truck during the summer when I had to pull over in the heat of the day. That's extremely dangerous. -I called multiple times and was promised a call back. Never received one. -They claimed they were changing shops and missed my calls. I talked with a person. -When I had my uncle out to help, we discussed and Junior tried to shut the hood on my uncle's hand. -I eventually had to give up on my truck because they would not return my calls. -This is the worst spot I could ever recommend going to. Junior is either a bad manager/owner or his team isn't good. I lost my truck because after multiple months of calling, they would not return my call. This is the worst I've been treated by any business. What was ironic was Junior stated he is not a crooked mechanic. He actually is and this is a crooked business. You can drive 15 minutes anywhere and not be affected like I was. Absolutely the worst I've ever come across. If I need to provide the phone log, it would be easy. Dude came recommended. Junior apparently isn't like his dad and very willing to screw you over. Again, I lost a vehicle over this. It was potentially worth 13k and I spent 3,500$$$ to have an engine put in that didn't work. They lied and won't return phone calls. I'm not the only comment on here that states that.

We went to Castroville quick lube for a basic oil change. The tech mistakenly drained the…read moretransmission fluid. They attempted to re fill with a generic transmission fluid and we said absolutely not. subaru has a certain type they use on their vehicles so we said we wanted the car towed considering we could not drive the vehicle. The district manager, Robert Lopez refused to tow the car so we had to foot the bill plus the needed repairs to the car. This is not over with, we are moving forward with this negligence...

I have been a loyal customer of this establishment for many years, however when a new member of the…read moreCastroville quick lube team drained my transmission fluid instead of my oil I am now taking business elsewhere and I have had to pay for a new transmission. When I brought my situation to management they said they needed to send the information to the owner. When I told the owner my story he said he would look into it. That was almost a month ago. I am a mother of 4 who was sent in an unsafe vehicle with her children, a teacher who has had to leave her students without a teacher due to the failed attempt to fix my car, and now I've paid over $8K to replace a transmission that should have been done by this business's insurance company. My calls and emails continue to be dodged and nothing is being done about any part of the situation, and if it is then none of it has been communicated to me.

GREAT EXPERIENCE! Very personable, friendly, and attentive personnel. Specifically two thumbs-up…read moreto Curtis and Bill in the Service Department. The crew went out of their way to assist/correct the problems with my vehicle. I'll be back for all future service and will recommend your Dealership to everyone I know. Thanks for the GREAT service experience.