Went for an oil change & our coolant hose popped. Sprayed hot coolant on one of the guys gave…read more Thankfully he was ok. He kept working ! They had the part delivered and replaced fast !! At no cost for the part Or labor ! Awesome service ! Thank yall so much to Luis & Joe ! We will definitely be going back !!

I had heard about this place so I took my car in to get oil changed. Fantastic job! I was in and…read moreoutta there within 10 minutes. Juan was great and explained what was done and needed and with the price I paid, all worth it! I will definitely be back. Thanks guys!

I trust taking my vehicles here. The workers there are helpful and honest. The services are quick…read moreand the work is done properly. There were plenty of opportunities where they could've taken advantage of the work needed done and charged more. But they show integrity with their work. Highly recommend coming here.

NO ! The only decent worker there is the Youngest one! Eddie and the rest of the Munsters, nope…read more Overfill a power steering reservoir and Led me to believe it was GONE. Luckily just fluid spewed out. Never again!

horrible service old lady don't know what she's talking about…read more was told that's out a spare on the truck and didn't do it cause of liabilities these corporations needs fire them mechanics that's 50 years and older they don't wanna work

Long story short, I went in for a coolant leak for my 2015 Suburu on 12/23. I replaced water pump,…read morehoses, thermostat, belt myself thinking that was the problem. Still leaking, so I took in for a diagnosis and 1st response back was bad water pump. I explained to the tech that it was just replaced. I went in and looked at it with tech and he put on the pressure tester. I found the leak under the ac compressor, a cracked pcv valve, in which he replied "I didn't even look there". Cool, lets get that fixed, but apparently no parts available, an "OEM" part. By then it was Christmas eve, so I called back saying I need my car, still Xmas shopping, I will bring it back after Xmas. I picked it up and drove it 20 + miles until I realized that they did not reinstall the fasteners holding up the bottom engine protection panel. I had to pull over on the highway shoulder and zip tie it up. Went back in and they reinstalled over 15 fasteners, and there was damage due to negligence. I have receipts and pictures, Cancelling my Firestone account, avoid this place.

I would highly recommend this location to anyone who wants someone knowledgeable and thorough to…read morework on their car. The quality of the service these professionals have, is unmatched and Bucky takes the time to listen to you as well as show you progress that he makes in person. The work on my mustang was not rushed, and before moving to each next step, the front desk manager ensured I knew exactly what was expected and with expected timeframe of completion. This will be my location that I go to from now on, and I would highly encourage anyone that is stressed about your car giving you issues, to take it to them. They'll take great care of you.

I went in as a walk in and Davin took me in right away to get my vehicle serviced. Benny was the…read moretech that worked on my vehicle, he was fast and efficient. I was a happy customer. I would definitely give them a big thumbs up. Thank you so much for making feel like an important customer.

Do not recommend this place at all. This place overpriced…read moremy mother and took advantage of the fact she is a woman who knows nothing about cars. She complained to me that the protective bottom oil cover has fallen off after she took it to this place. You'd think that you'd pay for quality with the price they are pushing to fix up your car right? Not in this case. Terrible experience.

Service here is excellent! From my oil changes to air in my tires - these guys take care of me! I…read morelove how I can sit in the car as they perform services all the way to payment processing! AND you are out of there quickly!

I would put zero stars for this location but couldnt... they take advantage of kids...my step…read moredaughter just got an oil change for $85 with a $40 gift card and a 50% off coupon. She asked the price before service began and they neve gave price took her car and service and said was $174 for oil change... she still paid $85 with coupon and gift card....horrible price considering every other place does oil change for less than $85...midas does for under $50 same with brake check... I think even take 5 is under $85 with coupons...very disappointing this store tool advantage of this young kid.... she is starting college and works part time and they took all her money for the oil change. Horrible people here...dont go here for service unless u want to get robbed...if customer asks price u should give price b4 work is completed...I am pretty sure thar is illegal to not provide quote before services... horrible people here tsking advantage of kids

I need an oil change for a while and finally had time to go. I was told it would be about 25 min…read morewait before they got to me but it actually took less then 5. They had such a great team working together to get everyone one done in a decent time frame. The staff was great very friendly and constantly communicating with you. It turned out they I also needed a new battery. They showed me what it looked like before and after changing it. If I had any questions they answer them. I will definitely be going back. Side note: they are located right next to Dunkin Donuts so I was able to get a coffee while I waited for them to finish.

I came in to have a low tire looked at. I have road hazard warranty. My car was the only car in…read morethe garage. A few minutes later three other vehicles came through. The 2nd car had two tires removed, repaired and was on its way out. As I watch them work/ the employees kept checking their cell phones and responding and texting. I waited for over an hour for them to simply put in a patch/plug to one tire. I seriously think millennials have become the laziest generation of all time. There was no sense of urgency or taking consideration as to how long a customer waits got a 10-15 minute task. I should have gotten my tires elsewhere. Thank you Big O Lazies for wasting my time.

Topnotch quality service from Andrew and his guys…read more Today was the day I needed to change my tires after more than 60k miles of drives on my Constinentals. Andrew and I picked the best replacement that covers up to 70k-mile warranty. It was from Pirelli. I also have a 5yr wheel alignment plan with Big O that was transferred from my previous to my current vehicle. That itself is amazing. Andrew himself also personally made sure that topnotch service was done with my needed oil change. I actually visited the store last Friday and Andrew made sure everything would be ready for today's service especially making sure the Pirelli tires were available. I personally feel that the best total pricing was made possible by the Big O. I am happy with what I spent. Store was clean and orderly. The ambience was great in the waiting area where I was able to do a couple of tasks including some computer work on my laptop. I'm blessed to have Andrew's shop actually near home. Truly convenient for travel. This IS a highly-recommended Big O. Kudos to Andrew and his team for a job well done. Godbless.

If I can give the shop zero I would DO NOT COME HERE!!!…read more People, please beware of this place the people here are thieves. As soon as I got there, they did not price me. Without giving me the price they began to change out my air hose for my trailer. Overcharged me for the less than hour service and overpriced the 2 hoses that he set up wrong. Then claimed that my trailer needed break adjustments and wanted to charge me more. I declined that service. Oscar, I believe that was his name. He threaten me to call DOT so they can put me out of service that was a bunch of bullshit. Just because I said no to the adjustment. He refused to give me a receipt. Had one of his employees call me acting like a DOT officer lol fucking dumbass. Should have at least called me from a different number that was not their shop. Then he offered to adjust my break for free and had the mechanic tighten them so they can burn on me very unprofessional and dangerous shop. And they obviously don't know what they're doing connecting air hoses, the wrong way.

Do not take your vehicle to this shop for any service whatsoever! Carlos, the owner is not a…read moremechanic, he is a professional thief. My 379 Peterbilt seemed to be running a little hot so I took it into a shop in Dallas and they told me that my water pump was weak and my radiator needed to be replaced and hopefully, that would solve the problem. If it continues overheat after that, I probably have a small crack in the head. Unfortunately, even with the new water pump and new radiator, the engine still was close to overheating by the time I got to San Antonio so I took it in to D Tire And Lube where their Mechanic confirmed that I did have a small crack in the head. Carlos told me they might be able to repair it for about $4000 but worst case scenario, they would have to replace the head and that would run about $7000. Nearly 3 months later the shops Office Manager called me to tell me the truck is ready to be picked up and they sent me a bill for $73,000. There were things on the bill that had nothing to do with repairing the head like new tires, painting the frame, polishing the tanks and rims, etc. there were also items on invoice that were ridiculously priced like four O-rings for over $1000 apiece when the price from Caterpillar for the exact same O-rings was $2.48 apiece. After they received a notice via the sheriffs department from my attorney, they sent me a new invoice with all the prices changed bringing my new total to slightly over $8000. I paid the bill, picked up the truck and it ran like shit. It didn't even make it 4 miles down the road before the truck overheated and broke down. When I opened the hood, the first thing I noticed was my brand new water pump and brand new radiator had been replaced with a freshly painted old water pump That they didn't even bother to remove the rust off before they painted it and an old ass radiator with about 15 leaks freshly patched with JB weld. I also noticed that the four Goodyear tires that I had put on the truck a couple months prior were gone, and there were four recaps in their place. I called a tow truck and had the truck brought directly to Rush truck center to have a full inspection done on the truck. They said they found the heads of broken bolts, pieces of sandpaper and other foreign objects throughout the engine block and jammed in both turbos. The damage and pillaging that D Tire And Lube did to my truck and engine cost me almost $100,000.