We went to Castroville quick lube for a basic oil change. The tech mistakenly drained the…read moretransmission fluid. They attempted to re fill with a generic transmission fluid and we said absolutely not. subaru has a certain type they use on their vehicles so we said we wanted the car towed considering we could not drive the vehicle. The district manager, Robert Lopez refused to tow the car so we had to foot the bill plus the needed repairs to the car. This is not over with, we are moving forward with this negligence...

I have been a loyal customer of this establishment for many years, however when a new member of the…read moreCastroville quick lube team drained my transmission fluid instead of my oil I am now taking business elsewhere and I have had to pay for a new transmission. When I brought my situation to management they said they needed to send the information to the owner. When I told the owner my story he said he would look into it. That was almost a month ago. I am a mother of 4 who was sent in an unsafe vehicle with her children, a teacher who has had to leave her students without a teacher due to the failed attempt to fix my car, and now I've paid over $8K to replace a transmission that should have been done by this business's insurance company. My calls and emails continue to be dodged and nothing is being done about any part of the situation, and if it is then none of it has been communicated to me.

They couldn't fix what was needed but kept adding parts, etc. Then they wanted cash. They knew they…read moremessed up. Wont go back.

I found myself in a difficult situation while traveling thru Castroville. Blake and his crew…read morestepped up and got me on my way in very short order. while what I had done was not cheap or inexpensive, it was well within the expected price range. I come from a background of working with and owning automotive businesses and will highly recommend this business.

I had a great experience working with John Medelez at North Park Chevrolet in Castroville. From the…read morebeginning, John was friendly, professional, and very helpful throughout the entire process. He took the time to answer all of my questions, made sure I understood everything, and never made me feel pressured or rushed into making a decision. John made the entire car-buying experience smooth and stress-free. You can tell he genuinely cares about his customers and wants to make sure they leave happy with their purchase. If you're looking for a salesman who is honest, patient, and easy to work with, I definitely recommend John Medelez. Ask for John when you visit North Park Chevrolet in Castroville -- you won't be disappointed!

We were on the search for a vehicle for my daughter, and came across a car from North Park…read moreCastroville on a website. From the initial contact with Azucena to the Finance Office, we had A+ service. We even had an issue a few days after we got home, and I'm super happy to report that the Service Dept. was very helpful and we were able to get it taken care of same day! Overall, !! Thank you!

Great price, amazing honest service and verify quick…read more Think I found my new spot for oil changes.

Horrible service I was in line and I sat there for 35 minutes while they talked to some lady about…read moreher car and the Layne next to me had three cars go through and get a whole complete oil change and all I was there was for an oil change. Their manager needs to do better with prioritizing and minimizing the small talk with their employees and their people that come in ridiculous.

Charged us 4 hours labor for his mistake and overcharged for parts! Called them out for an airbag…read more He came and took it off the trailer, took it with him to the parts store and STILL brought the wrong airbag back. Messed with the wrong airbag for several hours before finally going back to the parts store for the correct airbag! We will never use them again and recommend that you call someone else if you need road service.

From the owner: Certified D.O.T mobile inspection and Oil changes on any Freightliner, Peterbilt, International,…read more Mack, Volvo, KW etc......

Yes it's typical gas station. BUT, unlike other gas stations, this has something others don't:…read more Cajun peanuts. These are apparently brought in from somewhere and let me tell you, freaking addictive: hot but tasty. Not so hot that their inedible but hot enough that keeps you wanting more. They have small bags and large bags very reasonably priced. I usually take about 4 large bags with me as these peanuts are outstanding. If you're in the area, you really should stop by and not miss this place.

Had my LX470 blow the belt while running down I-10 near Buccees, Christian Brothers was quick to…read morerespond and sent a tow truck to pick up my vehicle, brought it in and fixed this along with an oil change and various maintenance items. They had excellent customer service and smiles to match. Highly recommend CBA Stevens Ranch!

Went to get my oil changed and it was very expensive, around $100. They did not even change out the…read morefilters, just told me they were very dirty. They also told me I have an oil leak in my car and wanted to sell me a degreaser diagnostic for $150. I never noticed an oil leak before, but suddenly there's a big mess of oil in the garage. I took my car to the Honda dealership and they tell me there is NO OIL LEAK. But now I have to PAY FOR THIS AGAIN because Honda had to diagnose the issue and my car has leaked a LOT of oil in the last 48 hours. --- I called and spoke with the manager Nate. He was polite and respectful, and they agreed to refund me. I appreciate that. ---

The shop performed transmission repair on my employee's Dodge Ram truck. The transmission broke…read moredown after 1 month. I paid for more parts which later were not used in the repair. Yet the owner kept promising me a refund but never did. In short, the transmission remained broken and my paid unused parts were never refunded, despite multiple attempts. I am filing against the owner, Juan, in the Small Claim court.

WARNING: DO NOT TAKE YOUR TRUCK HERE…read more I brought my truck to JV Transmission on June 16th due to a serious transmission issue (downshifting from 6th to 1st gear). The owner, Juan Vega, diagnosed it as a valve body and conductor plate failure and recommended a full transmission rebuild to prevent further problems. He quoted a 1-week turnaround and required a $1,925 deposit for parts -- which I paid (proof attached), with the remainder due upon completion. By July 7th -- three weeks past the promised completion date -- the truck was still not ready. Every time I called, I was told it would be done "tomorrow," or that a part was missing. These were blatant lies. Frustrated, we began recording our conversations to hold Juan accountable. By July 14th -- nearly a month later -- the truck still wasn't fixed. We told Juan to either finish the job or return the truck so we could take it elsewhere. He promised it would be ready the next day. On July 21st, after Juan again claimed the truck would be ready, my wife and I arrived at the shop to find him absent, the truck on a lift, and blocked in. His employees pretended not to know his whereabouts or have a way to reach him. We had to involve the police to even get access to our vehicle. Only after police arrived did they lower the truck -- and we discovered the transmission was in pieces and dumped in the bed. After six weeks and $1,925, I was left with an unusable truck and a disassembled transmission. DO NOT TRUST THIS SHOP.