I am just adding to the list of five-star reviews here, but Darlene is worth it. She is a true…read moreprofessional and made me feel 100% at ease during my first electrolysis appointment. Her office is calming, serene, and clean. She works quickly and efficiently, then gives great tips on aftercare. Since my initial visit, I have seen Darlene for two follow-ups. My skin feels great and looks baby-smooth and free of redness by the time I drive back home. Best of all, her process works! When my face is fully hair-free, I'm going to have to try some of Darlene's other treatments! I highly recommend LHE&S!

I've been coming to Darlene for facials & electrolysis for over a year and there is no one better!…read more I've had great results with electrolysis and my skin has greatly improved with regular facials and using the product line she recommends. I feel so relaxed and zen after every facial with Darlene and I will be a client for a long time to come.

I'm very pleased with this place ! Glad I found it! Nice friendly staffed .they did a great job on…read moremy eyebrows n lashes. I highly recommend this place .

Painful, unprofessional, and rude. I made a last-minute appointment because my regular person was…read morenot available, and I was very clear about what I was looking for. The manager said that what I was asking for was very basic and simple and that way it wouldn't be a problem. Halfway through I was suffering in a lot of pain. I don't know exactly what they were doing to me, but when I went to the bathroom (which was broken) I was horrified at the image, staring back at me. I looked like a cheap prostitute. The eyelashes were so full and thick and nothing like the natural look I had showed them. I immediately went to the manager, and the owner was with her, and he tried to convince me that I looked great and better than the photo that I had shown him. He never apologized, and they made no attempt to reconcile the situation. When the job was finished, I insisted that I should not be paying for this because it was nothing like what I asked for and I had to really fight hard for that. The male owner was so intensely rude to me that I could not pay for this! I insisted that I should not have to pay to look like this, and he kept trying to convince me about how how much time and effort the worker put into me and that she deserved to be compensated. It was quite an argument, and I felt terrible about myself when I left. This business was completely unprofessional. I was treated so horribly. Not only was the service ugly, but the business aesthetic is akin to your local DMV. I was also forced to listen to an hour and a half news broadcast from President Trump at full-volume. Not exactly the relaxing service environment. Usually when you're getting your brows or lashes or hair done, you're in a beautiful location, listening to calm, peaceful music. Not aggressive, argumentative news!

Puja id absolutely amazing. She's so kind and truly loves her job!! Threading does hurt and is…read morepretty intimidating but she makes it way better

I wish they allowed me to give this place zero stars. I got my eyelash extensions done here only…read morethree days ago for $40. After being promised that they would last two weeks this is what they look like. Half of them fell out and because the tech wasn't experienced or trained she placed one set of lashes so poorly that It gave me an eye infection. I went into the shop today to get my money back and the tech cursed me out and refused to give me all of my money back. She said she didn't know how to remove them and when I asked for a license she had nothing to show. DONT EVER COME HERE WORST CUSTOMER SERVICE EVER !!! Will certainly be reporting to the Connecticut state cosmetology board.

We were warmly greeted by Gianna, who was also our esthetician for the day. A quick check in, with…read moresome needed paperwork as a first time client, but prompt guidance to the room for my facial after completion. Gianna took the time to explain what was going on and gave me a step-by-step explanation of what was being done. She was careful and performed the facial with such delicate and gentle. There were about eight different steps performed during facial, including a little massage, exfoliating scrubs, exfoliating and extracting gels and tools, as well as a nice heated towel face wrap with the finishing touch of a lip moisturizer. I definitely have to return and try other services as this one was so relaxing and made my face glow! Came here for a basic facial that I purchased through Groupon

Enjoyed a great facial here. Came here for the first time with my wife and we both enjoyed our…read morefacials. Staff was super accommodating and friendly. The vibe here was definitely good. If you want to pamper yourself or just have a self care day this is the place to go. It's Definitely important to take care of yourself!

So I've now been to Scarlett's twice and my experiences have been great…read more My first experience was for a lash extension, Karina was my technician and walked me through the process as it was my first time. She explained how to care for my lashes, what would be required in terms of a next visit and while the procedure took a little longer than expected it was an amazing result. I returned last night for a different procedure. This time it was for a lash lift and tint, shorter in time and different but Karina was still great. She made sure that the results would speak for themselves and that everything was done right. The owner was very sweet and remembered me and made a point to say hello. A super pretty, very girlie (yes I love it) place to get some pampering done. Hoping to be able to try some of their spa services soon. This place is coming along nicely, give it a shot!

This was my first time at Scarletts and Karina did a full set lash extension. I moved to…read moreConnecticut from Las Vegas where lash boutiques are on every corner. My old salon, Cherry Lash Lounge, was the best. I would go in, sit in my comfy chair and fall asleep. The process was easy and painless. Scarletts has a lot going for it. The salon is nice and clean, but I miss those comfy recliners from Cherry. My back was killing me laying on that flat table and it was cold. 30 minutes in, I was done. The glue they use here is super strong. My eyes were watering for a while from the sting. That has never happened to me before. The tape they use is also kind of tough to get off. Again, I never had this issue before. The lashes themselves looked good when Karina was done, but the irritation lasted for a few days where my eyes would just water. I want to give this place another shot because so far I've lost minimal lashes in 2 weeks. But I'm not sure I can overlook everything it took to get here. My advice, get comfy recliners and blankets for clients with 2 hour appointments. A different glue would have me giving this review way higher marks. The burning is no good. *****UPDATE****** I decided to give Scarlett's Lash Lounge another shot and I'm glad I did. Karina and I talked about the issues I had with my lashes and found a solution for the tape and the burning. The table is still, not my favorite, but Karina does a great job so I'm willing to just put a pillow under my back (I would still suggest investing in a recliner. It's the best) My lashes are great, comfortable and easy to maintain. I've been back twice since my initial visit and I'm a faithful customer at this point.

I was recommended this place by a friend and it's a great place to recharge in my area! I got…read moreeverything but the farmhouse sink massage which was great, but i would definitely try a different massage when I return as I know what I like now! I also got a lash lift and tint before a trip. This was my first experience for a lash lift/tint and I will definitely return when I want this service again! Staff is very nice. The space is cute!

Great massage and cute place. Everyone was super nice and relaxed. I'll be back for sure next time…read moreI'm in town.

This is the third time Truc has microbladed my brows. I originally went because her work looked…read moremore realistic than brows done by others. I've never been disappointed, so I don't mind traveling the 45 minutes to see her. Truc is a perfectionist with a medical background who does beautiful work. It doesn't get better than that!

BOOK A MICROBLADING APPT WITH TRUC. Seriously. I was born with the curse of sparse brows with…read moreheads that were too far apart. I've done an egregious amount of research and anxiously pulled the trigger with her back in 2020. I got microblading & shading. Three years later, they held up pretty well and I just scheduled my microblading touch up so these brows get back to being on point! The studio was clean and very nicely decorated. She took her time and was professional. The pain was uncomfortable, but bearable. Just put your headphones in and let her do her thing. I pretty much forgot about the pain after i saw my healed brows. Not gonna lie, they looked too dark for about a week and a half, but i swear i just woke up one day and they were just perfect and everything was worth it. If you are contemplating doing something so major to your face but you really want to have regular eyebrows, just TRUST Truc and you will be so happy you did.

I've been here many times over the past few years. I live out of state but go with my mom when I'm…read morein town visiting. It's very important to me that the place is clean, plays relaxing music, and smells good - if a salon smells like the awful chemicals they use, I can't take it. We usually get regular pedicures and either regular or gel manicures. The nail techs always do an excellent job - thorough and precise. My mom has extremely short nails which she bites and they are kind and help her feel less embarrassed as they care for her hands and teach her to do better herself. It's a little pricey compared to my home state salon but I think it's standard for this area. There are many good reasons that keep me returning as does Mom who eschewed salons for years due to self-consciousness about her nails. Keep up the great job, Uponavon!

The salon is absolutely beautiful and clean. They are thorough, however, I did not leave happy with…read morethe nails I received. I had asked for a simple square filed nail. And what I received was awful! I received one side that was round, the other that was square, and cut much too short. I was excited to have nice nails for vacation but instead am disappointed. Not likely to return.