The Ivey hotel is the absolute most chic hotel in CLT! It is boutique style and so modern. The room…read moreI stayed in was spacious and cozy. Their restaurant is sexy and has fireplaces you can sit by. The food and drinks are outstanding. 10/10!

The Ivey is a wonderful gift to the Charlotte community. I have been a speaker at their Brain…read moreHealth Workshops for the past year and I am thrilled to be a part of what they are offering the "worried well" in Charlote. Everything at The Ivey is done with love and care and this program is no exception. Cheryl Hoover Pharmacy In Your Kitchen

A family member has lived there since late 2023, we are now looking to move her. The buggiest…read morefacility in the area, with a bed bug problem now for over two years (the sales person neglected to inform us about this and in hindsight was telling us anything to get us to commit), roaches and ants too. Don't fall for the "older facilities are built better" line. Also continued problems with the AC, hot water and cable TV. Activities and other amenities in keeping with the competition, and overall the staff seems to be trying but we can't stay in this situation.

Looking for a place to take care of my mom. This facility seems to check all the main boxes but…read morefeels institutional. Agent that gave the tour was kind and professional.

It's a great place my mom has been there for 12 years. She loves it they are patient and kind and…read morecaring. The place is well kept it always smells good. My mom is always clean and smelling good and staff are excellent I love them all thank you so very much

This place don't deserve the 1 star. My mother was admitted into this facility on1/9/2023 , for…read moreshort term rehabilitation , after her hospital stay. This was to help her to regain her strength in standing and walking. It was a horrible experience, because rehab never happened.My mother is in worse shape than before she entered. I continue to blame myself, because I normally would check out reviews and do a visit. I was also told by a medical professional not to put her here , because they're not on the hospital radar. That's a flag , I should have payed attention. My mother visited this facility about 15 years ago and was very pleased , she had two knee replacement's.This was her request to go back and I wanted to honor that. First of all no Care meeting, or can I say no meeting at all until I suggested that meeting through the hotline, this meeting happened 2 weeks of her being at the facility. Care meetings , plans are held in advance or day after entrance into the facility. The care plan is like a vision board for patients progressing .After they utilize all money on her insurance they're ready to put her out. I did my early Monday morning visit before I went to my office. About 20 minutes into the visit the social worker enter the room, told me that day and that visit your mother is being discharged today which happens to be Monday 1/23/2023. My response no, absolutely not. You're supposed to give me a notice before that happens, not a 20 minutes notice. In other words you putting her out because insurance had ran out. Now this is a 93 year old lady we're speaking of. I had to bring it to her attention that she has a UTI , not in her right state of mind and you're doing this. Still no meeting with the care team , only the social worker to tell me she's been discharged. At that point she said that she may be able to get her a few more days because of the UTI. I left and she called me back and told me she could stay longer because of the UTI. Later on in the week Friday morning 1/272023 , I received another call to say she was been discharged on Saturday 1/28/2023. This is not a 48 hours notice that's required to give to patient or the family. At that point I reached out to Corp. after several attempts to reach the director who would not answer nor return my phone calls. At that time , I spoke to Corp , who got in touch with the director and he called me after I reached out to them. He set up the meeting This was the worst , unprofessional meeting that I've experienced. You got the business office in the meeting asking me to pay money that I was not aware of the debt. You used up all the insurance, no rehab and just did nothing and she's the worst as day one , you're discharging her without the proper care. At Novant Health before coming to the facility, she could stand with help, now she can't. Old my goodness director and staff unprofessional. A pack of liars and people that look at your love ones as a number, not a loving person. Also fast forward my mother discharged on Saturday 2/4/2023. Before I went to get her another patient at the facility entered her room and touched her. A male at that. When I arrived to get my mother you got 3 nurses in another hall talking and no one in the hall where my mother room was located. If someone would have been in the hall , this probably wouldn't have happened. When you touch someone with permission that's assault on that person. Why in the world are you touching her arm anyway, she don't know you and she didn't invite you in her room. She's 93 so why are you in her room and why are you touching her , that my question to Mr. Director that said residents are freely to go in each other's room.My mother is 93 and a unknown man touching her is not allowed .How can you freely go In someone one like that , not so. When you touch someone without consent and that's assault. That's clearly what he did , I wonder what else was his motive. But for the director that clearly told me this man is free to roam the facility and go where he's pleased is a red flag. I can write a book about this place. Please run away from this place if you really care for your love ones. Short staffed and hiring from staffing agencies , one actually said to me why do do have your mom here, this place is ran horribly , poorly.. Your love ones are better than the facility , I never wants another family to go through this. This has been a nightmare for me and my family..

I brought my husband to The Parc after I had to move him from a Brookdale facility due to his…read morealleged "behavioral problems." My husband was a high functioning, very active dementia patient who stayed up most nights. Brookdale was intolerant of his behavior and I wasn't sure what to expect when I brought him to the Parc. Wayne and his team immediately embraced him and saw and understood his unique presentation of the disease and the Parc became his home until he passed away in July. Although the Parc is not the plush Brookdale and you are always going to find staff who are just doing the job verses having their hearts in it, overall, I connected with the staff and caregivers who helped my husband and me during the hardest time of our lives. I'm extremely grateful to all of them who helped support us and God bless those who work tirelessly to help our loved ones with this terrible disease because it is not an easy job. THANK YOU!

The sales reps are becoming increasingly desperate there. I was at the doctors office with my child…read moreand I informed the rep that he could contact me on tomorrow since he mentioned that they have families in need and no agencies to service these clients which I do not believe. It's definitely a sales tactic. However, when I told the rep that I was at the doctors office with my son, he because extremely angry and said well I shouldn't have answered the phone if I'm at the doctors office. The nerve of some people. Steer away from these people. If they treat agencies this way then they certainly do not care about seniors. It's all about money for them. Also if you're a home care agency, please go into these Facebook groups and see how other agencies describe their service. All leads go to multiple agencies and you're paying a ridiculous amount of money each month and not guaranteed to attain a client.

Poor customer service., went with another placement company for my father, representative was very…read morepushy. Trying to force me to choose their service

Family owned, newly renovated assisted living home. First truly 5* residential assisted living…read moreoption that I've seen in Charlotte (only seen other properties of this caliber in luxury residential areas in AZ and FL). All 5 or 6 rooms have private bathrooms, gorgeous decoration, cozy feel. They just finished renovating whole home, I must have been one of their first tours. Given equivalent pricing to large institutional homes, would be surprised if they are not full within a couple months.

From the owner: We are a premier assisted living home nestled in a quiet Charlotte, North Carolina neighborhood…read moreoffering all the benefits of assisted living in a residential environment. We recognize that some seniors want to remain in their homes as they age but are precluded from doing so due to changing needs. In designing The Sanctuary, we sought to combine all of the luxuries of home with the highest standard of excellence in care. Our commitment is to provide families with peace of mind - knowing that your loved one is comfortable, engaged, safe, and respected. Our competent staff, comprised of Certified Nursing Assistants, Med Techs, an Activity Director and Chef take care of everything - nutritious meals, medication management, daily housekeeping, hygiene assistance, and recreation. The home is staffed at all times and strictly adheres to a 3:1 resident to caregiver ratio. Unlike larger assisted living facilities, that means a maximum of six residents have immediate access to two caregivers.

Beautiful complex. Wonderful people and great location. This will be a sure consideration for my…read moremother in law.

From the owner: The Barclay at SouthPark is a premier senior living community in Charlotte, North Carolina,…read moreoffering elegant Independent Living apartments, distinctive dining, wellness programs and concierge services. Residents enjoy a vibrant lifestyle focused on whole-person wellness. Briar Creek Health Center, located on-site, provides a full continuum of care, including Assisted Living, Memory Support, Skilled Nursing and Rehabilitation, ensuring comfort, security and peace of mind.