1. Alejandra’s House Cleaning

    1. Alejandra’s House Cleaning

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    Alejandra’s House Cleaning

    5.0 (7 reviews)
    Open 12:00 am - 12:00 AM (Next day)

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    Response time

    10 minutes

    Response rate

    100%

    Services - Alejandra’s House Cleaning

    Deep cleaning

    Move-in or move-out cleaning

    Regular home cleaning

    Alejandra’s House Cleaning Photos

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    Recommended Reviews - Alejandra’s House Cleaning

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    7 months ago

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    1 year ago

    Business owner information

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    Alejandra G.

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    1 year ago

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    1 year ago

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    11 months ago

    Quick response. The team came on time and finished efficiently. Good job for a good price. Would love to recommend to others.

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    1 year ago

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    1 year ago

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    I booked InstaMaids through yelp in preparation for my move! Instead of the move-in/move-out…read moreservice I requested a deep cleaning as my apartment needed a lot of love to get things sparkling before my move out inspection. Booking process online was seamless and I appreciated being able to add-on services like oven cleaning. They arrived within 10 minutes of the arrival window ready to go. I told them they could more or less ignore the furniture and focus on the apartment itself. They were very kind the whole way through. They were extremely thorough, even getting to places previous cleaners did not like under the bed. They nicely packed items thrown around in bags for me to sort through which I really appreciate. When finished with each area they asked if I wanted to check the area first for anything missed, another thing I appreciated. They offered to take out trash bags at the end but I told them they did enough and sent them on their way :) They are definitely worth booking and are extremely thorough! I will likely book again the next time I require a deep cleaning.

    I called Insta Maids to book a cleaning service, and during that call I asked a simple question…read moreabout five shirts on the floor. I explained that I am disabled and asked whether the cleaner could pick them up. I was told that would require roughly an additional $100 charge. Rather than pay that, I said I would pick the shirts up myself. What should have been a simple booking then turned into repeated attempts to move me to a more expensive service. I eventually booked the standard service online and picked up the five shirts myself. To my surprise, Insta Maids then CANCELLED my appointment because they believed I needed the higher-priced service. They called me while I was working and again tried to discuss the service. I specifically explained that my break was over, I had to go, and I needed to lead a scheduled sales meeting with more than 20 people. When the conversation continued anyway, I ended the call. Then they immediately called me back. Because I had two consecutive calls from an unfamiliar number--and because I have both a seriously ill family member and employees who may repeatedly call in an emergency--I stopped my live Zoom meeting and answered. It was Insta Maids again. I made it very clear that I was working and could not talk. I ended that call as well. Since Insta Maids had cancelled my appointment, I hired another cleaning company. I actually chose a MORE expensive company and booked approximately $300 per week in recurring service. Price wasn't the issue. I simply wanted a company that would take my booking, provide the service, and respect my time. Then this morning an Insta Maids cleaner unexpectedly showed up at my door. I discovered that Insta Maids had reinstated the appointment and charge even though I had never agreed to reinstate the service they had cancelled. When I called, I was told that they had informed me during the previous phone call that they were reinstating the appointment. I had an AI transcript of the call in front of me, and it did not show that statement being made at all. To be completely fair, after listening to the actual recording, it sounds possible that the representative MAY have been beginning to tell me something about the appointment when I cut him off. I had already repeatedly explained that I was leading a meeting and could not continue the conversation. Whatever he was beginning to say, I did not hear a completed statement that my cancelled appointment was being reinstated, and--more importantly--I never agreed to reinstate it. There is an enormous difference between attempting to tell a customer something and obtaining the customer's authorization. I did not authorize Insta Maids to reinstate the service they had cancelled. I did not agree to the reinstated appointment. I did not expect anyone to arrive at my home. By the time they arrived, I already had another cleaning company scheduled for that afternoon. This entire situation could have been avoided by simply respecting two things: 1. When a customer says, "I cannot talk right now," let them go and call back at an appropriate time. 2. When your company cancels a customer's appointment, don't reinstate it and charge the customer's card without clearly obtaining their agreement. They had already made the sale. Somehow they turned a completed sale into a cancellation, multiple unwanted phone calls, an unexpected cleaner at my door, a disputed charge, and a customer who has now taken approximately $10,000 a year in recurring cleaning business elsewhere. In fact, I am paying the competing company a higher rate so I will not pay $15,000 a year. That's an extraordinary amount of unnecessary effort to lose a customer they had already won.

    A Plus Cleaning

    A Plus Cleaning

    (286 reviews)

    I booked A Plus Cleaning through a Yelp project to clean my new apartment since I have allergies…read moreand I wanted my new place to be deep cleaned. The cleaners were quick to book (within 2 days) and on time (3-3:30 window, showed up right at 3 pm). They texted ahead of time (instead of calling). The only small thing was that I was told 3 cleaners would come and only 2 did (I didn't need 3 for my unit but just a small communication issue) They quoted me at $165-$230 and in the end it came out to $210+tip. The team of two were in and out in 1 hour, 45 minutes and able to clean my one bedroom apartment thoroughly (including fridge, cabinets, and oven). I loved that they moved my couch to clean under it as well! They prefer cash. Would definitely use them again in the future.

    I hired this company for a move in clean of a home that I was moving into that was in moderate…read morecondition. Unfortunately their work was extremely mediocre, rushed and overall not clean. If you don't read past this... THERE WAS BUGS AND HAIR IN THE DISHWASHER THEY SAID THEY CLEANED. I met with Miguel a few days before and explained I was looking for a deep clean of the fridge, window tracks, dishwasher, cabinets etc. Miguel took notes and provided me with a check list detailing what a move in clean entails. He provided me with an estimate of time and price. A few days later 3 ladies came to clean. After 1.5 hours (for $300 of work) they called me to say they were finished. I was puzzled as to how they could have cleaned so fast, but they insisted. When I got to the home. It was not clean at all ( dusty baseboards, bugs on window sills, greasy cabinets, grime in bathroom sinks, previous tenants hair in the shower etc.). I contacted Miguel and pointed this out to the women cleaning. After another hour, the house was still only about 80% clean but they were in a rush to leave and I was not in the mood to argue. I called Miguel again who said he would be on the way to look at the work... he never showed. I texted a few days later and no response. Extremely poor cleaning and service. I would not recommend this company to anyone for anything. EDIT 6/29/25: see owners response below. I tried to call and text several times prior to leaving a review. Additionally 1.5 hours for $300 and they ended up staying 2.5 hours that is not extra time that is the job they were asked to do. The dishwasher photo and baseboards were taken after the cleaners left. Additionally several other parts of the house were left dirty.

    Alejandra’s House Cleaning - homecleaning - Updated September 2026

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