I had a windows cleaning project. Milton came in-person for an on-site evaluation. I quickly received a custom quote. All companies have similar pricing, the major differentiator was Milton's professionalism and demeanor. His crew came a few days later. They arrived on-time, sober, polite and willing to help. They did a good job in about 3 hours. They had the knowledge and equipment to handle any issues (elevated windows, water stains, screens, rails,...). read more

This company is very responsive and does an excellent job. I will definitely use them in the future.

Total Cleaning did a great job with our move-out cleaning. Milton was very responsive in providing an estimate and scheduling the work, and the team did a great job. They were communicative throughout and very helpful. I would use their services again and highly recommend. read more

My landlord required us to have a professional move out cleaning when we vacated our townhome. We looked at a few different local cleaners and Total Cleaning stood out because of how responsive they were and their pricing. They came for a free estimate within a day of our call and gave a very reasonable price. Milton and his team spent a lot of time at our home and sent pictures and videos of the home before they finished. They did a great job and were very detailed. I'd recommend to anyone needing a home cleaning! read more

I needed someone nearby who could clean my home. I have had different house cleaners at different times in my life and I truly enjoyed my experience with this business. They are efficient, responsive, and do really good work. I would definitely recommend them. They are very polite and take care to get all of the details you ask for. read more

The owner is very communicative and flexible with the schedule. They have done a great job cleaning my property. We are definitely going to continue working with him in the future. read more

I hired Milton's team for a move out cleaning. He was quick to respond and to visit for an estimate, and his team did a great job.

I've been using Total Cleaning for a few months now and have been very pleased with their service. They're always very efficient and timely. I've recommended Milton to a few of my friends and they've been super happy. I'll definitely be continuing to use their service! read more

Milton and his wife are true professionals. He answered his phone! Went to the property at the end of his work day to bid the job, and was able to clean the entire house and windows in 6 hours the following day. The house is 1200 sq ft and two story. I am sure I had some luck with his availability but I truly feel grateful to have met him and look forward to using him on all my upcoming jobs! read more

Total Cleaning responded immediately to my request for a one-time cleaning of my house to prepare for renting. They arrived on time and thoroughly cleaned the kitchen and bathrooms and washed the floors and light fixtures. Many of the cabinets and drawers were dusty and dirty and they cleaned every one very well. I would recommend Milton and his staff for the cleaning of your house. Tom, Mountain View. read more

Total Cleaning team did an amazing job at our home. A lot of attention to detail. God service and good price. I highly recommend them!

My roommate moved out and a new person was coming, so I had to take care of the empty bedroom. I had no idea which company was good. Since I am an Yelp Elite, I used Yelp. This company was on the first page. I emailed all of the companies on the first page. I didn't want to take any off even half a day, so I wanted to get it done very early morning or weekend. This company emailed me back very quickly and suggested insepection at 8:30 a.m in the morning, and cleaning on Sat a.m. They showed up on time (even a bit earlier) Impressive. As a Japanese, I love it. Guys are very friendly. I had the room wall painted because there were molds and carpet vacummed. $320. First I thought it was expensive, but the guy worked 8:30 a.m. to 1:30 p.m. on Saturday. The wall was very nice now. I was satisfied. read more

Called for a quote, they booked me for 10 am on a Friday. I waited, and finally called. They had completely forgotten, and didn't even remember my name. Sorry, I don't think so. I will try someone else. Thanks, but no thanks. read more

I am so impressed at the professionalism and great job of this team. They cleaned my apartment yesterday and I was shocked when I came home how immaculate the place is. Everything was bleached, put neatly in the right places, the carpet was vacuumed so well, the bathub stains were removed windows cleaned etc. I dont think I can ever go back to cleaning myself again. Great Price + Great Service + Flexible Hours + AMAZING TEAM = They are definitely going to start cleaning my place on a regular basis read more

Roxana and her team have been doing business with my family for years. They've cleaned my parents' home and office space, and for the last two years, they've serviced my home as well. When I walk through the front door upon arriving home from work on Tuesday afternoons, I am consistently delighted to enter a clean house. Floors are swept and mopped, carpets get vacuumed, bathrooms are scrubbed down, and my bed is made. Not to mention, the girlfriend is happy when she comes over to visit. Sometimes, things get put away in seemingly weird places. This used to upset me until I realized that I pay for housecleaning, not housekeeping. Now I simply shake my head in amusement when something is misplaced. Over all, Total Cleaning does a thorough job, and I appreciate their service. read more

Milton and the team are very responsive, reliable and the price is reasonable. They're like Ninjas in the Night - Fast, meticulous, quiet, reliable. Thank you! read more

Milton came by and gave me an estimate around 10am and they were here at 4:30pm that same Friday. I needed a one time end of summer clean. Prices were not bad for a crew of four and they easily collaborated and focused on the areas I wanted them to clean. All of the walls were wiped down including the ceiling. Everything was dusted and wiped down. Contents of master closet was removed by me but they wiped down all walls and ceiling. They wiped down all surfaces in the kitchen and bath. The last thing they did was clean all the floors and moved furniture to complete the task. It was a lot of work but the place is clean! They even found an interior filter in the microwave that needed replacing. They showed me how to remove it and re-install it. All in all it was worth it. read more

We have used Total Cleaning for our rental home moveing-out cleaning services for a few years. They did an exceptionally excellent job each time they were called for. They used environmentally friendly cleaning solutions, and cleaned every surfaces carefully and thoroughly. We will contact them again for our future jobs and highly recommend them to anyone who might need a super house cleaning service. read more

I would give zero star if I could to the owner Milton. He quoted me the price and then changed it after they got here the first time, ok fine. Maybe I made an mistake. He checked on his staff just the first time while they were doing the cleaning which was nice but then he never showed up again. Which is fine too but it is not fine if customer tries to make appointment with him many times without reply. He could just ignore my msg for a whole week and said they were on vacation. He did that twice and how nice it is that they are on vacations twice In two months? I guess he just have enough customers and he doesn't care anymore about keeping some of them. The crew does come in on time and that is the one star for. It is so hard to search for a professional cleaning crew in South Bay. read more

Milton and his crew of 3-4 ladies do a very nice job. For us, the bathrooms and kitchen were the main reason for hiring them, which they do very well. We had thought that having the LR and BR's cleaned would just be a bonus. But, as it turns out, they do a very thorough job vacuuming, dusting, and cleaning the blinds in those rooms. And, they also change the sheets and bedding in the MBR, which is a huge thing, as we have a split king-size with two bottom sheets, four pillow cases, top sheet, and duvet cover. Man, it's great not having to do that ourselves anymore! I would imagine other cleaning companies do all that, and possibly do it as well as Total. But, I must say that Milton has been extremely flexible and responsive as far as scheduling goes. We have four animals, which means one of us needs to be home when they clean. (It also means there's more for them to clean.) And, we can't always be home on the exact days of our normal two-week schedule. Milton has been extremely patient and accommodating adjusting to our schedule. That has been very helpful for us. read more

I have been using Total Cleaning for almost a year now. They have always been responsive and flexible (great when you have a travel schedule like me). And they do an outstanding cleaning job!! I have nothing but good things to say. Very thorough and they pay attention to the small details (wiping floor boards, cleaning under my throw rugs, etc). I'm sad because I'm moving to a different location and Total Cleaning doesn't service that area. The next cleaning company I hire has a big standard to live up to! read more

I found total cleaning through the internet with the expectation to just get an estimate on stripping & waxing the floors of my optical office/doctor office. After Milton's visit I was seriously shocked at how reasonable & competitive their pricing was compared to the of the rest of the peninsula's commercial cleaning services. After we had established a price Milton was so flexible on the scheduling & patient on me getting back to him that even if he wasn't priced the best, his patience and flexibility with my scheduling needs he deserved my business. After having my floors done, if you'll excuse the pun, I was floored. The floors looks amazing. Nothing short of spectacular. I went in with no expectations beyond a clean floor & got fantastic shiny floors instead. I cannot imagine using any other commerical cleaner for my business! read more

I had my house sanitized by this company. They were professional and thorough. I was pleased to see how the house in its entirety was done with safe chemicals to reduce the risk of COVID in my home. They took all the precautions. Everything in my home was undistrurbed. My plants and animals were all fine. I was pleased with this service. read more

Total Cleaning cleaned my home for the past couple years. Their prices are reasonable for this area. I appreciate that they have quality control. Milton walks through to inspect the completed work. He makes sure of details like replacing the trash bag with a clean one. In all the time that they have cleaned my home, only one item was ever broken and they quickly brought it to my attention and offered to replace it. Accidents are inevitable, it happens to everyone. What matters to me is the way that it is handled and they were very professional about it. read more

Used Total Cleaning as we needed a cleaning fairly soon. We called many cleaning companies but Milton was the most prompt in reply. The estimate was quick and easy, and the quote was very reasonable. Arranging the cleaning time was also easy as he communicates through text and they work weekends as well. On the days of the cleaning, the crew was very friendly and efficient. Milton supervised and inspected to make sure everything was thoroughly cleaned. Our place was transformed! Highly recommended and would definitely use Total Cleaning again. Milton definitely runs a business focused on customer satisfaction. read more

I was a bit behind in setting up a move-out clean for the 2/2 condo I was living in, so I was extremely pleased when Total Cleaning picked up the phone when I called (that was not the case for three other companies I tried to call as I went through the Yelp list), scheduled to come out for an estimate the same afternoon, and then scheduled the cleaning for the closest of a few days that were open for the cleaning. On the day of the cleaning, the movers were running a bit later than expected, so when the cleaning crew arrived right on time, the apartment wasn't quite empty as expected. The cleaning crew was great in being willing to work around this, starting with the rooms that were empty. Everything looked great after the cleaning, and we got our full security deposit back. read more

2 of my roommates moved out at the end of February and I wanted to schedule a move-out cleaning. The bedrooms were fairly clean, except for where the beds had contacted the walls and on the windowsills where the windows were left open during hot days. The bathroom, however, was quite a mess. Scheduling the housing estimate was quick and easy via phone call. Quick 5 minute inspection and discussion of which rooms to clean led to an estimate. Played phone tag a bit to nail down a time for the actual cleaning. Milton was quite responsive via text message as we kept missing each other on phone calls. Easy scheduling of housecleaning for Monday morning between 8 - 8:30 a.m. with an estimated time of 90 minutes for the cleaning. Milton and 2 of his cleaners arrived promptly at 8:30 a.m. The cleaners started cleaning quickly after Milton showed them the rooms and bathrooms to be cleaned. They worked really hard and really well, considering they had another appointment to make (hard stop at 10:00 a.m.-ish). They did a wonderful job on the bathrooms; sadly the toilet seat in one bathroom was so stained that it will likely have to be replaced. The stains on the bedroom walls similarly will need a second go-round it seems, but they cleaned the windowsills thoroughly and made the bedrooms and bathrooms presentable (and usable) again! Very pleased. Cost seemed to be about average for housecleaning (after I checked with some friends). Overall highly recommended! read more

Total Cleaning has been cleaning our apartment for about 1.5 years now. They do a great job and do it pretty fast too. The previous company we used took 2-2.5 hours (and still somehow managed to miss a lot of stuff) but the Total Cleaning crew usually have our apartment cleaned within 1 hour so they are a lot more efficient. I also like the fact that they use more natural and less toxic cleaning products. Another big plus for me is that they are reliable. The cleaning service that we used to use would forget to show up about 70% of the time even if we called the day before to remind them. We have never had that problem with Milton and his crew--we set the next appointment when they are finishing up and then they show up on that day without a problem. All in all Total Cleaning is by far the best of the three companies that we have tried. I highly recommend them. read more

I would like to thank Milton and his team at Total Cleaning. They worked so hard to get my (really) dirty apartment sparkling clean! Very professional and nice people. Also, more reasonably priced than others in the South Bay. Thanks, Total Cleaning!! read more

I contacted Total Cleaning for a quote, and received a text saying that they would need to come see my apartment before making an estimate. I scheduled a 5:30 after-work slot. Milton was a no-show. I received no word from him until 9:30 the next morning, apologizing and saying that an emergency came up and he forgot to contact me. Okay, fine. We rescheduled for 5:30 pm that day. ANOTHER no-show, and more than 24 hours later there's still been no attempt to contact me by phone. I got home at about 5:50 today and saw someone walking away from my unit, and found a Total Cleaning card on my doormat. Sorry guys, two strikes plus bad communication and you're out! read more

Completely unreliable - in customer service and quality I should have known when he no-showed for the initial estimate appointment. I agreed to reschedule because he gave what I thought was a legitimate excuse and seemed sincere. I scheduled a regular bi-weekly cleaning, but this did not last long. First cleaning went well. I thought the cleaning crew did a good job for the price, although they left a weird filmy residue on my kitchen counters ("natural soap"). He called to confirm the day before the second cleaning. They came promptly and the cleaning was fine. Third cleaning was a no-show again. And no good excuse this time. He wasn't very accommodating in rescheduling the cleaning. When it came time, they showed up more than 30 min late and didn't even do a thorough job (didn't dust the shelves, which clearly needed dusting- I had to do it after they left). Well the 4th and last cleaning, they were more than an hour late! They hurried through the cleaning and did a completely sloppy job. They spent maybe 35-40 minutes cleaning a 2000 sq ft house and left crap all over the floors and counters still. I actually had to get them back while they were loading the car to re-clean the floors. They acknowledged that yes, they didn't do a good job. The excuse they gave was that they had new cleaners. Well then shouldn't you spent more time to do a good job?? They clearly do not value me as a customer. Good luck trying to grow your business with this kind of service. read more

Roxanna and Milton have been cleaning my home since 2002. I have been very pleased with their work, which has gotten more professional over the years. I am very happy to recommend them. read more

Milton and Roxanna were first introduced to me by my realtor to thoroughly clean my house before I moved in. When I arrived the house was spotless and I was able to unpack immediately without further cleaning. Milton and Roxanna have now been with me for six years. Roxanna and her team show up at the expected time and spread out through the house cleaning every inch. I don't have to tell them what needs to be done they know what to do. When I have had special cleaning needs Roxanna makes sure they are attended to. When I travel I prefer that Totally Clean comes on their regular days to keep an eye on the house and I always come home to find extra cabinets cleaned and sorted, clothes neatened in drawers, towels and sheets organized in the linen closet and my plants alive! Other jobs that may not be done on a regular basis are addressed. Milton, Roxanna and their employees have my complete trust. They are careful with all of my clothing, furniture, pictures, breakables and valuable objects. Roxanna and I are friends and we share about our families and lives so it is a very comfortable relationship. Over the years I have had several people help in my home and Milton and Roxanna offer premium service at reasonable rates and I highly recommend them for you, your family and home. Home owner, Menlo Park, Ca. read more

Had I been able to actually make an apt with Milton (who was non responsive to my calls, and late to respond to my texts) I may feel different. He was to contact me to schedule a time on a certain day, since I have moved 2 hours away, so I could leave payment. instead I receive a late night text message the Following night after being in town ALL day, saying he will be at my apartment by 11am. he wanted me to drive 2 hours to leave him money, at 10:30 pm? Mind you, I am 6 months pregnant. Can't do it myself, and have been counting on him for a week! read more

After the last time they came back right away and fixed everything. It was perfect. I hope that the service will always be at this level.

We have been using Milton's services for last 3 years for monthly cleaning, in different house as we moved around in bay area. They do very good work, and pay attention to detail. They come with a crew of 3-4 people and get the work done within 1-2hrs. Milton inspects all areas, when they are almost done, to make sure that they didn't miss anything. He is also very receptive to feedback. They don't use very harsh chemicals, so you don't have strong residual smell of chemicals in the house. The price they charge is also very reasonable ( I had taken quotes from multiple people before I chose them). It has also been easy to schedule the cleaning over email and text. He gets in touch with you over text to confirm the timings. read more

I have used Total Cleaning for over a year now and have been very happy with the service. I have my condo cleaned one to two times a month, but not necessarily on a predictable schedule -- between travel and frequent out of town visitors, I often schedule cleanings in a pretty ad hoc manner. Milton has been extremely flexible with this, and is always happy to confirm appointments directly via text message, which is extremely helpful given my unpredictable schedule. The cleaning teams always do a good job, including things like vacuuming couches and making beds if clean linens are left out. They are also willing to do additional tasks if you let them know in advance (e.g., cleaning cabinets). While many cleaning services drop in quality over time, I've not noticed this with Total Cleaning -- the job has remained consistently good. I highly recommend getting a quote from Milton if you're considering regular cleaning service! read more

Milton was able to provide a very reasonable price and quickly arranged total cleaning for our home before move in. His team was very nice and whatever we asked, was done, including garage, chandelier, many high windows etc. There were few spots that weren't completely clean, but the huge amount of work that was done, is totally worth it. read more

Hired them for a move out cleaning. They had a fast response and were willing work wuth my busy schedule. Would definitely hire again if I still lived in the area. They were very thorough and cleaned everything from the baseboards to my oven and even the walls. read more

Milton and Roxana run a great cleaning crew. 1) they work fast but without skipping things b/c they work with a crew of 3-4 people. If the kids are home from school and they come to clean, we just go for a quick trip to the park/grocery and they will be done when are are back 2) they are reliable both in terms of showing up and in terms of trustworthiness to clean in your absence 3) they clean well 4) they are flexible. Sometimes we preferred them to come in another another day for some reason and I can't remember a time they could not accommodate. As somebody pointed out, they are not a housekeeping crew so we had to make sure we build in a routine for the kids to help us put stuff away so they don't have to. We were referred to them by a family with 4 boys, we figured they had to have good cleaners! And they sure did! read more