This place is a fraud. They are actually based in Alberta but misrepresents itself by posing as a…read morelocal business. They are one of those 1-800 businesses that just send technicians who don't know what they are doing out to scam people's money. Their address is a PO Box located at the UPS store in the Garden City Shopping Centre. Their phone number starts with the same six numbers 604-757-xxxx as a reputable local company - talk about passing off. They are here to prey on the Asian community in Richmond, otherwise they could have set up shop in Vancouver, Burnaby or Coquitlam. I wanted to support a local business when my washer broke down on a Saturday afternoon. I did not want to deal with someone like this but I did not do my due diligence of looking up their corporate registration and address. So here is what happened: I called for a washer repair, waited four days for an appointment. The guy came out spent 10 minutes, charged $85, told me there are no parts for the machine. He knew I would need a replacement but did not bother to tell me the size of my washer. I called and texted him to ask for this info about 10 minutes after he left but no response. I called customer service and they give me the attitude. They even told me to look at the "sticker" myself. If I had a sticker I would not need to call them. They seem to think I enjoy calling them. I said if they would just tell me the size of my washer I swear I will never call them again. I hate these people. They still were not able to tell me the size of my washer. Some guy from Alberta finally called and said that no one is able to do this. This is a flat out lie because any reasonably competent appliance repair technician would be able to tell from a very simple elementary school formula the size of the tank for the washing machine. So avoid at all costs, these people do not know what they are doing and are out to scam the community. Beware.

I emailed about my broken washing machine and they called back the same day. They gave me a three…read morehour block in which they would come the next day. Great technician fixed it in no time at all. Highly recommend and I will absolutely use them in the future.

Peter is awesome! Not many people would come out on a Sunday night, he's very good. And he will…read moregive you a good deal if you want to purchase an appliance

Waste money! i paid for fix the washing machine for half of the price of new washing machine…read more 3months after starts making very big noises again. and now not even a 6months yet, and its totally broke!! i should've get new one in a first place. Waste of my money!

Excellent service and good advice from Oleg. The technician came on time and quickly diagnosed the…read moreproblem with my loud spinning LG washer. Did some adjustments so that I can continue to use the machine. I would certainly call CS again for any upcoming appliance issues.

I am writing to formally lodge a complaint regarding the handling of a recent fire incident…read moreinvolving a stove purchased from Home Depot, and the subsequent fraudulent assessment provided by your contracted service provider, Kirpal Calgary. , the interior of the stove caught fire, requiring the use of a fire extinguisher to suppress the blaze. The appliance suffered severe, irreparable structural and electrical damage. Allstate sent a technician from Kirpal Calgary to assess the damage. This technician conducted a completely negligent review. Despite visible charring, compromised internal components, and exposed electrical wiring sticking out of the unit, the technician claimed the appliance "looks good." It was abundantly clear that his only priority was collecting his service call fee, showing an absolute disregard for safety, liability, and professional ethics. I have provided numerous photographic records and video evidence clearly demonstrating that this appliance is a total loss and a severe fire hazard. It is deeply concerning that Allstate is choosing to accept the word of a negligent third-party contractor over indisputable photographic proof.

Our refrigerator & freezzer stopped working. Called Kirpal and he was able to send someone out to…read morefix it a few hours later. The technician did great in getting the job done the same day. He came prepared with a compressor which was the problem.

My experience with Mara Appliances has been the worst I have ever experienced in terms of…read moreappliances repair services (i'm in my 60s so have had several past experiences). This company misrepresents itself. It is a one-man show. The "technician/owner" is totally disorganized -- returns calls randomly. One time, he had me come back from work early because he was coming to my home, but he never showed up, claiming he had confused my number for that of another. I have serious doubts on this person's technical abilities. My experience with a stove top repair I had him do is that he goes for the "easy/expensive" path repair -- change the electronic boards before even looking at other possible failure points --- e.g., simple fuses. In my specific case, his lack of attention to detail and carelessness caused him to damage an oven control board. He scrambled in trying to fix his mishap through a number of unsuccessful subsequent visits, claiming to be returning with new parts and claiming to be knowing what he was doing. This led to me being without an oven for several weeks, and no solution from Mara after several weeks, until I had to call upon an alternate professional who fixed the problem with one visit. Unsurprisingly, Mara Appliances did not own the responsibility for the damaged oven control board and left me with having to cover the additional repair expenses. I obviously have nothing good to say about this business and its single operator. My recommendation is stay away at all price.

From the owner: We provide major appliance brands repair at customer's home by highly professional and experienced…read moretechnicians with affordable prices. We also install new gas ranges and dishwashers.

We had several electrical issues that needed attention. Fortunately, RAVEEN…read more came to our rescue. He was very personable and provided quick, professional and thorough service to solve our concerns. He reached out to us a couple of days later to give us some necessary information for future needs. We highly recommend Electric Hero to handle any electrical issues you may have. You earned your 5 stars.

From the owner: Electric HERO Inc. is a modern, full-service electrical company supported by a team with decades of…read morelocal experience. Our mission is to provide the best service in the city by approaching every project with the same care and attention we would give our own homes and businesses. This sincerity ensures straightforward communication, friendly service, and high-end results delivered on budget. We prioritize building lasting relationships and providing electrical solutions that benefit our communities. Our work is built on the technical expertise of a diverse group of highly vetted electricians. We take pride in exceeding industry standards while respecting our customers' budgets. To ensure our installations are durable, efficient, and built to last, we back every project—big or small—with our "guarantee with a warranty" badge. Call us today for a complimentary assessment and free quote!

I had an appointment booked with them for 9am and no one turned up. I repeatedly called and texted…read morethe main contact number and no one answered or returned my call! I have never experienced such awful service.

From the owner: Ampera Appliance Repair provides expert service for all major home appliances. Fridges, washers,…read moredryers, dishwashers, ovens, cooktops, and more. Whether it’s electrical, mechanical, or gas-related, I bring hands-on experience and certified Gas C credentials to every job. I pride myself on same-day responses, transparent pricing, and repairs done right, fast. No upselling, just practical solutions that keep your home running smoothly.

They picked up my coffee machine and fixed it in a few days! I received the machine very clean and…read moreall problems that it previously had were fixed. I would recommend this company to my family and friends!

From the owner: RIVO FIX – Professional Appliance Repair You Can Trust…read moreServing Vancouver, Burnaby, Richmond, North & West Vancouver. Fast, reliable repair for all major home appliances — fridges, washers, dryers, dishwashers, ovens, stoves, and coffee/espresso machines. Same-Day Service Available. Certified • Honest pricing • Genuine parts • All brands & models • Warranty Call: 604-206-5096

Top Notch installation by Sean, he proved to be knowledgeable, efficient, and professional. A very…read moregood experience overall, full recommendation from satisfied customer !

Sean came back after the diagnose visit to re-adjust my closer door. One of the more accountable…read moreand considerate repair man I've encountered.

Excellent service; outstanding repair. My mother's television set went dark all of a sudden, and…read moreeven though she was about to replace it, she called and the television was picked up, repaired and brought back. The price was also great; far better than buying a new television. We highly recommend Excel Electronics.

Very happy with the onsite service of my Sony 2021 OLED TV. Terry got the part and was able to fix…read moreit in a short time. It was my first time getting a TV repaired in Vancouver. So glad I didn't have to take it to a faraway repair shop.