On 8/24/16 me and my friend came in to purchase a Lumee phone case, the ones that light up on the…read moresides. They had been promoting it on their Instagram for $35 and online it goes for a little over $50. They also claimed that the cases were authentic so I was all for getting one at a cheaper price, of course. Anyway, when we came in a gentleman named Juan assisted us and Showed us the case and how they work and all that good stuff. I was happy with what I saw until he told me they were $45 and when I mentioned the Instagram post he insisted that they were never $35 (see attached picture). Juan also reassured me that the cases were authentic and were cheaper then the online price so both me and my friend purchased them anyway. A day later my friend had realized that the cases were in fact NOT authentic and we had been lied to. Honestly, if I wanted a fake light up phone case I could've easily bought one off EBay or Amazon for like $10 so I was definitely aggravated that I spent so much on something that wasn't real even after being told it was. On 8/26/16 we went to the store to return them and that's when things started going south. Juan was there again and I explained to him why we didn't want them. He said he could take the return but that he could not process it himself and for us to leave our name, number and email address and that we should get the return within like three business days. Mind you, this was a Friday so I'm like okay I'll give it till the Wednesday coming up and we should be fine. Well Wednesday came and went and nothing. I emailed the store and got no response. waited a few more days and still nothing in either of our accounts - going on a week now. Finally I sent another email and the manager called me back. The funny thing is he made it seem like I was being dramatic over wanting my money back. He proceeded to tell me "it's only been a few days and that he's not in the business of stealing money." Excuse me, but a return does not take over a week, I'm sorry. Anyway he said he would take care of it that night which was 9/1/16 - I finally received my return on 9/9/16 which was two weeks after I returned the item. Dealing with the unprofessionalism of this place has been nothing but a headache. Honestly, the truth is that all these 5 star reviews are because they offer you a discount if you leave a good review. I would know, they asked me to leave one when I brought them my iPad to fix in the beginning of the year (review which I've since deleted). & even when I had my iPad fixed their was an issue then too.. Long story short I would NOT recommend them :)

WOW! This is exactly how this review must be started! When first entering the store, my wife and I…read morewere greeted by Mr. Juan who is just too awesome as a person! As I was clumsy to drop my phone earlier in the day, I was super happy to get the phone fixed in seriously record timing (under 5 min). I tell you for the one reading this review - trust in the store, it's too top-notch and very reliable! #TeamJuan4TheUltimateWinWin #enjoyitman -Sunny

I've had ongoing issues with the doorknob and lock on my apartment door. My super came by multiple…read moretimes to try to fix it, but unfortunately, nothing worked. My landlord suggested I reach out to Arthur at Sullivan Locksmith, and I'm so glad I did. He responded quickly and came over as soon as possible to resolve the issue. He and his colleague worked on my door for about 15 minutes and had the lock working perfectly. I highly recommend his services!

I sent an inquiry on yelp about getting a key duplicated, because there seems to be only select…read morelocksmiths who can duplicate this particular type of key I had. Arthur responded very quickly to my inquiry and requested pictures of the key to confirm whether the store can complete the service. I eventually took the key in and it was done within a few minutes. The store itself is by Washington Square park so it's super convenient to get to. I didn't see the store hours posted anywhere, but Arthur was able to confirm hours of operation pretty quickly via text. Amazing service, and amazing experience. Would definitely recommend!

We had a wonderful service with True V security over the past 8 years or so! Punctual, trustworthy,…read morereasonable pricing. We are moving and highly recommending this company to anyone without reservations!

I had a security camera system installed by Michell over 10 years ago and I recently started having…read moreissues with the recording and playback. He suggested we troubleshoot over the phone before sending a technician to my house. Since the equipment is old, he had to send a technician after all. While I was waiting for the technician to arrive, I fiddled with the settings and ended up resolving the issue on my own. What really stood out to me was the honesty--both Mitchell and the technician could have easily said I needed new equipment or upgrade or unnecessary work, but instead they were supportive and completely upfront. Very fair, trustworthy, and refreshing to deal with a company that operates with integrity. Highly recommend for your security needs!

Ramon was great, very friendly, generous, helpful and knowledgable and is able to do many, many…read morejobs in my house! very happy I found him

Clear communication and great service. They offered same day appointments and arrived promptly…read more Great value without the crazy mark ups.

Great service and products! They were very professional throughout the process of advising which…read moreproducts to go for, installation, and guidance on how to best make use of it all. Most importantly, the team has always been kind and congenial! Highly recommended - go for it don't even think twice.

This Security Camera company is reliable and very professional! The proposal estimate was accurate…read moreand their customer service was immediate. They were able to Install 12 cameras and a full alarm system in my house in a very short notice. Reasonable prices. Highly recommended!

1000% recommend! Mr. Jeter came out and was able to get an old system up and running in no time. I…read moreespecially appreciate that he didn't turn my request down just because the existing equipment was older, rather he replaced my video recorder with something more compatible and got me all squared away in being able to maintain eyes on the property. Talk about ABOVE AND BEYOND, Mr. Jeter is your guy. Will use his services again when I'm ready to make a full upgrade to the system.

The workmanship is definitely on another level.. very neat and organized. Owner is so knowledgeable…read moreand knows his business. Uses the latest equipment and hides all the wiring. So impressed

I needed two copies of two different keys. I initially had gone to Home Depot to get them…read moreduplicated. This is the third time I've used Home Depot and the last. The keys never come out right no matter what. Needless to say I contacted Major Key and within minutes had a reply from him. He cut all 4 keys in minutes and had me on my way in no time at all. Phenomenal service to say the least.

After having no luck finding a locksmith who could cut a key for my new car, luck found me when my…read moreneighbor was having keys made. Tim's Major Key on site locksmith van was parked outside and in no time I had the spare key I was looking for. Tim seemed a lot younger than the other locksmiths that couldn't help me but he comes from a locksmith family and he said he's been doing it since he was 8 years old! You can't beat experience. Thanks, Tim.