Always have a great experience at Alson. Becky is a very helpful and never seems to be in a rush,…read morewhich I appreciate. I have purchased a handful of items from Alson and I am extremely satisfied with all of them. I look forward for the opportunity to purchase my next watch from them.

the owners of this business work hard to satisfy the taste and needs of its customer base by…read moreproviding exquisite products. In addition, they are a community partner that is vested in Woodmere Village. Valued and trusted.

Stuart designed the most beautiful custom made ring for my fiancé. I had a ring from my great…read moregrandmother and he transferred the center diamond into a new custom band. It came out perfectly and the price was much better than any other jewelers I'd seen in the Cleveland area. Highly recommend and will be going back!

They created the engagement ring of my dreams. I brought them a ring I had as inspiration and they…read moredelivered exactly what I asked for more sparkle and more durability

-The Crown Jewel Of Jewelry Stores-…read more This family owned jewelry store has it all. From a clean environment, a wide selection of jewelry, and a hospitable staff. You can tell that the employees here are passionate about their job and are more than willing to help you find a piece of jewelry that suites your needs. I came in here looking to buy an engagement ring for my now fiance. Like many young men, I had no idea what I was doing, but was quickly attended to by Donny Basch. He walked me through some of their display rings and was happy to answer any question (big or small) that I had. After a few moments browsing the selection, I inquired about getting a ring designed, as I had a few odd requests for the diamond and ring style. He then told me that they are able to make custom rings, designed to my fiance's tastes. After I had let him know a brief summary of what I was looking for, he told me that he would get back to me with some examples and we could refine the ring to be exactly what I wanted. Over the next several weeks, we spoke back and forth in order to finalize what I wanted. I did a final check-in with him in order to ensure that I'd receive the exact ring that I was picturing (a slightly obscure styled ring with a coffin cut, black diamond). Donny let me know a time that would be suitable to come in and get the ring, and when I arrived, it was ready and exactly what I had wanted. As for the payment, he stuck to the budget I had given him, so there was no surprises when it came to price. He even threw in a bottle of champagne for celebration. I had planned to get a black ring box, but Don Basch only had white and brown ring boxes, so he looked up a nearby store and gave me the SKU of a black ring box (something that he didn't need to do, but was much appreciated). This business has amazing customer service. I never felt pressured into something I couldn't pay for, or rushed through any process. The staff offered me something to drink during every visit. I honestly cannot say any bad things about the entire experience I had at Don Basch Jewelers. I highly recommend that you head to this location if you're looking for a ring, bracelet, necklace, watch, or anything else.

TLDR: Do not trust them for watch repair!…read more A watch that my wife bought for me stopped working, so I brought it here for a battery change. They tried to change the battery, but the watch still wouldn't work... they told me that the watch was "totaled" and beyond repair. They were the only people to have ever opened the back of this watch. I took it up to Chester's in Parma, and he immediately asked if someone else had worked on the watch before. He showed me that "whoever" tried to change the battery had ripped out a few components, actually showing me what the missing pieces were... Don Basch broke my watch, then claimed it was unfixable. Chester fixed my watch same-day, it's working again! Not giving 1 star because the storefront is nice and clean, people are friendly, and they did a good job cleaning my wife's wedding ring.

Mr. Greathouse and the rest of the crew have an eye for what you want. Top notch service and…read moreexpertise

I purchase all of my jewelry from This location. The staff is helpful and attentive, they're also…read morebudget conscious if you have a spending goal in mind. It's is my goal to shop family owned over the big box retailer. With that being said there is no jeweler on site. However all of the diamonds have great cuts, good clarity and great craftsmanship. Me and my wife purchased our wedding bands from here. I've also come back for earrings, necklaces, etc. I've received nothing but exceptional service every time! I strongly recommend you shop here!

I needed to go and get my wedding bands cleaned before my wedding next week and was greeted right…read moreaway by Atikah. She was so personable and fun to speak with in my short encounter and followed up right away with the appraisal I needed. Love Diamonds Direct and will definitely be back moving forward for all of our future jewelry needs!

My now fiancé purchased my engagement ring here and it's absolutely gorgeous. He explained my…read morevision to Allison, she worked with him, and designed a beautiful ring of my dreams all while staying within his budget. I have always heard good things about this place and lots of radio ads recently and so far, it's living up to my expectations. We stopped in earlier this year and the staff was friendly and not too pushy. I love everything about how this ring looks and fits and I know if there's ever an issue we can go back to honor the lifetime warranty. We plan to eventually come back to shop for our wedding bands here. Overall so far so good!!

I stumbled across this shop recently, and I was very impressed with the product selection and…read morefriendly service. They offer a wide range of styles, sizes, and materials as well as basic tools for beading. They carry wooden needle cases which I had struggled to find last year. There is convenient free parking in front. Highly recommend!

I've been to this bead shop on multiple occasions and always find everything I need, plus things I…read moredidn't know I needed. They also feature local bead artists and designers. They also offer jewelry making classes. Love this shop and highly recommend to everyone.

Great experience all around, Nikki is a professional helped me understand a lot of things about…read moreengagement rings. She worked diligently to find the right style, cut and stone, treated me like family and made this process very enjoyable all while earning a customer for life. The craftsmanship, quality, customer service and knowledge of this small family business is a true testament passed down thru generations of hard work. With a keen eye for detail and quality I can personally say from experience you will not find a better jeweler that provides top tier customer service and world class designs and will provide you with custom pieces, with the highest quality gems and precious metals that your hard earned money can buy. I can guarantee you will walk out of here without a doubt knowing you were not taken advantage of or didn't get what you paid for. This family has earned my trust, respect and business for life. You're not just buying jewelry here you are getting an experience that you will not find at any other jeweler. We will always be thankful for you guys and look forward to working with you for our wedding bands! Thank you for helping me find the perfect ring to start our lives together!

Nikki was very helpful. This is a family business. Custom art designs. One of a kind gifts…read more Personalized service!

My husband and I had a great experience with Taylor Beatty at Brilliant Earth. She was extremely…read morepolite and listened to every word I said. She wasn't pushy which is a huge thing for me and definitely just wanted me to be happy. I don't love how you have to purchase protection for the jewelry but that is absolutely nothing against Taylor. Thank you Taylor!

Walked in to the store- immediately said we should make an appointment because they were "busy"…read more There was one other couple in the store and the lady wasn't helping anyone at that time. They made us feel unwelcome and it felt like we had to force them to try on a ring or two. Left with such a bad taste in our mouth- it took the excitement out of picking out your engagement ring.

I needed to have a diamond reset in a pendant a prong was broken and needed to be replaced. I…read morestopped in one Saturday, and the person who was helping me was helpful as well as knowledgeable. She took care to answer my questions and respected my concerns. She also inspected and cleaned. my rings. My pendant was completed well with in the timeframe. IMG is my jeweler!

I've worked with IMG before and it has been fine. I recently took in a necklace to be repaired -…read moreonly the clasp had to be fixed yet my necklace came back 1/2 inch shorter. I've had that necklace for years and I knew right away that it didn't fit right. The associate said I must have just forgot what it felt like. When I got home and measured it, yep 19.5 inches and when I took it in, it was a 20 inch chain. They said they only touched the clasp. I should have measured and taken pictures of the necklace on the drop off. Ugh. I should always keep a tape measure in my bag.